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Alicia Allen - State Farm Insurance Agent
18675 East 39th St S m, Independence, MO 64057, United States
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Alicia Allen - State Farm Insurance Agent

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Ja
Review №1

Id like to give Shara a Personal High Five for her Dedication in getting me the BEST deal on my Home Coverage. Your Calm concern for my Unique situation made it easier for me to get through what would have been a Very Stressful ordeal.Thanks Shara.

Ai
Review №2

Shanna goes above and beyond to provide the best client experience any time of the day. Shanna is always willing to provide me with additional resources regarding any questions related to my home or auto insurance policies. Shanna is consistently absolute pleasure to work with. I appreciate the great team under Alicia Scott.

Fa
Review №3

Thank you Carley for a very strong effort to get the ball rolling properly with the car accident. You knew immediately how to help me. You really helped and made me feel that I was in good hands. You were very calm and absolutely made me calm too. Thank you sooo much..

La
Review №4

I trust them because they keep me informed. All of my interactions with this staff have been positive. Theyre great listeners, kind, and clearly explain the detailed differences between policies in a way that makes sense to me. I appreciate the work theyve done for me!

Je
Review №5

We made the mistake of leaving State Farm after a life time is reliable service. It was a bad idea. I missed having a devoted agent and knowing the support was just a phone call away. I wanted to save a few bucks but the uncertainty of the service wasnt worth it. Carley at State Farm never gave up on me. She always notified me of rate changes in hopes that we would return. We came back and couldnt be happier. Since returning Carley has continued to many sure we have the best coverage for the best rate. She is an asset to their office and we wont make the mistake of leaving again.

Co
Review №6

The only office thats ever made me enjoy insurance! Theyre so professional and helpful and really take the time to teach me about my policies.

Mi
Review №7

Every interaction we’ve ever had with our local office has been pleasant. We are pleased to be customers of State Farm and look forward to continuing our business with you. Thank you.

Ke
Review №8

Best insurance request ever. No baloney. Delivered what was requested and a couple good added-value items at low & reasonable cost..No effort made to steer me into anything not wanted. Friendly, prompt and very responsive. Left 3 other insurance companies in the dust, including my just-canceled one. Premiums just about 1/2 price from before. Beat the pants off the lizard and ray gun crowds .Exceedingly pleased.

H2
Review №9

Safe & Clean free of germs...Kind friendly Professional Staff.Very informative and you dont have to cut your hair like P.Mahomes to get a great deal 👍🏾😉 Awesome!! Service

FR
Review №10

I have had the occasion of needing information, transactions, and reporting of car damage to Alicia and Carley. They have been very accommodating, reactive, polite, and professional. I am thoroughly impressed with the service their service.

Me
Review №11

I am incredibly impressed with this Agent and everyone working in the office. I left State Farm after my Agent passed away and had been with SF for 10+ years. It only took one year with another company to realize that I needed to come back home. Alicia Allen & her employees not only welcomed me back with open arms but allowed me to cut my monthly premium in almost HALF of what I was paying at the other company!I would recommend Alicia Allen to anyone!Thank you all so much for your amazing service and exceptionally kind employees! ♡

Li
Review №12

Always very helpful especially during these trying times. I always feel they are there to help. Cant imagine leaving this company. Have been a customer over 50 years.

Ja
Review №13

Sarah was AWESOME!! My son is moving from OK to CO for a job. His 1st big boy job! Sarah contacted the OK agent, then the CO agent to facilitate his renters policy. All this was accomplished in less than 24 hrs! Thank you to Sarah for going above and beyond considering I live in MO!!Janet

Sa
Review №14

I was referred to Alicia by a friend/coworker and I have to say that this is the best service I have ever received with an insurance company with getting switched over.. they were even able to reduce our monthly payments that we were going to be paying with another company.I am so glad to be apart of the State Farm family!Carley was super helpful and very nice with helping getting things set up for us and any time I had a question she was able to answer right away!Excellent service!!

Na
Review №15

Alicia and her team were fantastic to work with! Their professionalism and customer service focus was amazing and I would highly recommend them to anyone looking for an ally in the insurance world!!

Jo
Review №16

The Alicia Allen State Farm agency is top notch on every level! They go above and beyond for their customers, from ensuring the best coverage to the best possible care! With insurance, you get what you pay for, and though State Farm is a little more expensive than a lot of other companies, you can truly count on them for the best coverage and the best service around! (And a great agent helps with that too!) if you’re on the fence over a couple hundred dollar difference, it’s worth every penny to pay for the coverage that Alicia and her team can hook you up with! Highly highly recommend Alicia and her amazing team! I’m also impressed with how they are always looking for ways to give back to the community and local charities! Your dollars are well spent here!

Ba
Review №17

I needed insurance on my golf cart for a campground we were going to stay at or we couldn’t use are golf cart it was a big place and I’m not into walking to much. So I called Alicia and her team and I gave them the info on the cart and they insured it with in minutes and sent me a proof of insurance to my phone. This is why I have everything insured with Alicia and recommend you do the same. You can even tell them I sent you 😊

Ke
Review №18

The local State Farm office contacted me about possibly switching my car insurance to them with the thought I could also save money on it so I considered it. They came back with a monthly rate that saved me more than half what I was paying. Additionally, the 2 representatives who have been helping me, Carly and Alicia, have been nothing but helpful and professional. Its been a fantastic, rare experience I appreciate greatly, honestly and sincerely.

ki
Review №19

I can’t say enough about this group, I’ve only had my State Farm policies in this office for a short period and didn’t chose to move them here, I was even considering moving them to an another agent more local to me. I After my first interaction I can’t say I have ever received a higher quality of service from any other agents office. Leanna helped me out recently and I can’t remember the last time I was treated that well. All interactions have been extremely professional, efficient, courteous and I couldn’t ask more. 100

Ra
Review №20

The staff here is amazing! They are very proactive and always happy to answer any and all questions I have. They really make you feel like they care about what is best for you and your current situation.

Le
Review №21

I saved a lot of money when I bundled my Life insurance and car insurance together. Now I will be buying a house soon and will definitely use them as my home insurance and mortgage. These people know how to mix quality and quantity!

A_
Review №22

The girls there are always nice and super helpful. They make helping me their number one priority every time! Can not recommend enough.

Ch
Review №23

State Farm has literally saved me a ton of money on my auto and home insurance, and my premiums keep getting lowered. The staff are always so helpful whenever I have any questions about my policies and even reach out to ask if Im interested in other policies that Im not currently enrolled in. Everyone in the office is always so friendly and eager to help. I wouldnt have my business anywhere else.

El
Review №24

We love this office! They saved us so much money on our auto insurance and home insurance! Their team is so professional and we love this team! Carley is so friendly and really made the process of switching easy.

Li
Review №25

Just recently changed to State Farm Ins. after 11 yrs with another Agent. These women in this office are exceptionally smart and courteous & so helpful. I feel good about making the choice to switch. Do yourself a favor and check them out.

Le
Review №26

While searching for new insurance came in contact w Carley. Very helpful and quick to respond when needed follow up. Called when she said she would which is not what I can say w other experiences elsewhere. Look forward to doing business with her.

Je
Review №27

The organization I work for recently applied for the State Farm Neighbor Assist grant. Alicia Allen and Leanna Lower were extremely helpful and walked me through the whole process. I appreciated their assistance and am grateful for the opportunity to apply!

Sa
Review №28

Alicia and her team are total rockstars! They are extremely active in their community and go above and beyond to show that they care about their clients and everyone in Independence. They are the perfect mix of professional and fun. I would highly recommend working with them in any capacity you can!

Ki
Review №29

Alicia and her team are so professional and helpful! They take the time to educate everyone on their car insurance and home insurance through the quoting process and have great customer service!

Ni
Review №30

Alicia and her customer representative Sarah went out of their way to work with me and my many questions. I asked a lot of them, requesting they try looking at different combinations of coverage for our home, cars and life, so I could make an informed decision of what type of coverage we wanted while staying within our budget. They are extremely patient and not pushy. Ive experienced insurance people in the past that kept pushing me to get more coverage than I could afford, but Alicia and Sarah were understanding and worked within my budget. They made suggestions and we discussed my options. In the end we were able to put together coverage that worked best for my family and me. I highly recommend giving them a call and learn about what they can do for you!

Le
Review №31

Alicia and her team work so hard and are the best! They always help me whenever I call and they help me understand more about insurance. Thank you! Very professional and their office is always so cute and clean.

be
Review №32

Sara went above and beyond to help me fix my situation. I highly recommend Alicia Allen’s branch of State Farm. They are Amazing and would go out of their way to take care of your needs.

Da
Review №33

They were able to save me money by combining ALL of my insurance needs under one roof! Thank you for being a Good Neighbor, State Farm!!!

Br
Review №34

Great office of friendly, knowledgeable women. Insurance is usually a pain to deal with but this office has been great and very helpful.I was switched over without notice when my original agent retired. I was upset about it at first, but not anymore. Alicia and ALL of her staff treat their customers wonderfully. They know me as soon as I call in and are quick to give great customer service. Feels like they have my back. I will continue to do business with this office as long as theyre around.If youre shopping for an insurance agent, just go see Alicia and youll be happy you did. Youll understand the moment you walk into the office by how youre treated.

Br
Review №35

Great, friendly service. They helped me save on my insurance, so thats always good!

Ly
Review №36

Love working with this group of professional people. They are quick to help and find the information I need.

Da
Review №37

This agency is incredible! The staff is so helpful and knowledgeable. My wife and I refinanced both of our cars through them and are saving $115/month on top of getting a refund for the gap insurance we paid for ($700!) Because their loans come with gap for free! We will absolutely continue to use the agency.

Ma
Review №38

Alicia and all of the reps are very professional and awesome! They do the most to their ability to help with every situation, they’re just awesome all around. I would refer Alicia’s office to anyone that needs insurance, auto, life, and home! I’m just so impressed every time I walk into the office they treat everyone as top priority. I am very thankful for their office!

MC
Review №39

Alicia and Sarah are absolutely wonderful. I couldn’t have asked for a better experience. They took the time to understand what my needs were and paired me with the products that worked best for my family. I’ve chatted with Alicia more in the past month than I have with any other agent over the past 10 years. I would highly recommend seeking Alicia and her team for all your insurance needs. Personable, reliable and knowledgeable. 👌🏼

Ma
Review №40

Alicia and her team are amazing to work with. They truly care for their clients and the community. Thank you Alicia and Leanna!

Kr
Review №41

I can’t say enough good things about this office. Whether you’re working with Alicia directly or one of her associates in the office you are still going to get the same level of customer service. I’m always able to get answers to my questions and concerns and they are always willing to help even with things that go above and beyond their duties. I have been with State Farm 7 years, I will never switch! If you’re looking for a new agent I would highly recommend Alicia Allen’s office, you won’t regret it!

Je
Review №42

Love working with Alicia and her team as they are great community partners who have a desire to give back effort as much as the put in.

Al
Review №43

Every time I have contacted the office, everyone has been very helpful. Sarah took the time to listen to me and understand what I was trying to ask. After doing a bit of research she called me back with a much better quote for my needs.

Sa
Review №44

Alicia Allen State Farm Agency has the friendliest staff ever! They are super easy to talk to and don’t ever pressure you. They even handed out breakfast to my apartment complex without requiring us to jump through any hoops. Definitely check them out!

Ca
Review №45

Love this agency! Alicia is an incredible agent and they truly care about making sure to help the customers with their needs, not just sell something. The rates are a lot lower than I expected, and I am so glad I found this office! I highly recommend them when you are looking for an agent.

An
Review №46

This is an amazing place to get all of your insurance, banking, and financial advising needs met. Each and every staff member is knowledgeable, kind, and personal. Alicia Allen is an amazing agent and her talent and care for customer service shows with how she interacts with customers and her employees. Sarah Buttermore, the customer service representative was prompt and caring in answering my questions and helping me get the quotes that work for me and my family. If you want a personal, meaningful experience, do not go anywhere else except to Alicia Allen State Farm, where you matter!

Co
Review №47

This is beyond the best insurance agent ever no fee for not having ach set up no extra fees Ive been working with Shanna and she is beyond helpful also there to help with my questions. When they found out I was in hospital the staff took time to send a card. Love this place

Je
Review №48

Theyve been a lot of help with my plan as well as my families. Also very understanding and friendly. Nice to have such a friendly group helping me out!

Je
Review №49

We have saved so much money with Alicias office. So glad we made the switch to this team!

Ma
Review №50

As newcomers to the state, my husband and I needed an agent to work with us immediately. We are so glad we chose Alicia. She was wonderfully welcoming and helpful right away and took care of getting our insurance needs set up smoothly and efficiently. But more than that, Alicia filled us in on all the other ways that State Farm could be of service to us that we had no idea about! We highly recommend Alicia Allen and her staff to anyone!

Cr
Review №51

Alicia {and all the ladies in the office} couldnt be more knowledgeable and helpful! I felt both heard and taken care of. I cant speak highly enough of everyone there!

De
Review №52

Sarah is literally the Best insurance rep I have ever had. They are truly there for you when you need them most! Thank you always! God Bless🙏🏼❤

Me
Review №53

Excellent all around!! Extra grateful for their support of the community!

Ja
Review №54

Always friendly and helpful. Very responsive.

Te
Review №55

Amazing service! Theyre always so helpful with giving me quotes and making sure that I understand everything.

Ja
Review №56

I can’t say enough good things about Alicia and her office. They are incredible. They helped us set up our insurance and covered all of our options. Not only were they considerate they didn’t push anything and were fully honest about the coverage.On top of that they worked with us getting paperwork signed after my son was born.They really care about you and treat you like people not a bottomline!Definitely recommend them to everyone.

Ea
Review №57

Nice office. Very friendly and welcoming!!! Alicia was very pleasant. SARAH was a “DREAM COME TRUE”!!! 😇 Very kind and helpful. I’m glad to have this office as my AGENT!!!

An
Review №58

I have worked with several StateFarm agents and Alicia Allen and her team have provided great service, above and beyond my previous agents. They are always ready to do their best to help out us customers! Fulfilling our current needs and helping us plan for the future. A pleasure to work with Alicia and her team!

Ch
Review №59

By far the best customer service Ive encountered. Great people, great environment. And highly recommend using Alicia Allen for all your insurance needs.

La
Review №60

I switched my insurance and Alicia’s office was incredibly helpful and made my transition seamless. They have been so professional, courteous and friendly! I’m looking forward to our continued relationship! Thank you!

Em
Review №61

Carley helped me save money on my renters insurance and helped us get affordable life insurance for my husband, myself and our two children! She’s made the entire process fast and easy for us and we’ll be staying with StateFarm for awhile!

St
Review №62

This are good help people here. Let this guy be your car insurance they take good of there customer. Sara is amazing so glad she my agent she the greats. happy camper here.

Ti
Review №63

Shanna is GREAT! She made my process very easy and she answered all of my questions. She’s very proficient and I’ll recommend her anytime.

Na
Review №64

Shanna was GREAT🙏🏾 Made the process really smooth and easy! Friendly environment at this location as well. Definitely recommend😇

Sc
Review №65

We have been with State Farm for many years and I am now handling an elderly relatives bills and Alicia and her staff were extremely helpful when I called to ask a question about my aunts home owners policy. They encouraged me to come in to the office to review everything and sure enough we made some positive changes and I could not be happier. Everyone was very friendly and helpful.

Ha
Review №66

The office is beautiful and the people are always very happy to help and willing to sit down and explain everything to you step by step to make sure you know exactly what’s going on.

Al
Review №67

We were extremely happy with the help we received from the staff at this office! They were always pleasant to speak with and processed everything very quickly.

Th
Review №68

My family has been with State Farm for over 10 years, I recently switched to Alicia Allen office the staff is professional and friendly! Alicia is extremely knowledgeable and down to earth agent. I would recommend this office to my family and friends!

me
Review №69

Very knowledgeable staff and great office! Shanna Dennie helped me save on my auto insurance. Awesome job!

Am
Review №70

Always super helpful! Even gone above and beyond when paper trail had an oops. Super friendly and knowledgeable staff!

Bl
Review №71

Alicia is a great State Farm agent. She is very professional, responsive, and friendly. We cannot recommend her highly enough.

je
Review №72

I have been with Stare Farm for 5 years now. Everyone at Alicia’s office I have spoken with has been very helpful, and thorough. Recently I called to update my credit card on file, and Sarah made it quick and painless.

Tr
Review №73

I have been with State Farm for years and have been very satisfied with them...very friendly and helpful. Alicia Allen is always available to answer any questions I have. Very satisfied with them.

Al
Review №74

I love coming to this this facility Sarah and Alicia always go above and beyond to help me with any questions I need to really appreciate the honesty and hospitality would recommend this place for anyone looking to setup a new policy.👍

Ma
Review №75

Could not be happier with Alicia, she was able to go step by step over all of the details in our home and auto insurance and was more than willing explain things that were unclear, and play with coverages until we had just what we needed. Excellent service!

Em
Review №76

They are utterly kind and very sweet. They explained everything to me and made sure I could get the best price for being 18 years old.

Bi
Review №77

I love this office so much and the staff is super helpful and amazing. Keep up the great work!

Jo
Review №78

They found me a great price on my homeowners insurance and even set me up with car insurance to package some discounts. Great place.

Je
Review №79

They have taken over my account from a pervious State Farm agent who passed away and they have done a great job in making sure everything was smooth in transition.

Co
Review №80

The staff is unmatched! They bend over backwards to help you just like your family. A lost value in todays workplace.

ta
Review №81

The office is amazing! The staff is very welcoming and Shanna Dennie was very helpful and saved me money on my home and car insurance.

Ka
Review №82

This State Farm agency has been amazing throughout the many times that I’ve been there. Everything has been really easy and fast.

Ma
Review №83

This team is always willing, available, & able to answer any questions I have about all of my insurance! Such a helpful group!

Mi
Review №84

I just recently bought an auto insurance policy through Ms Allens agency. The reps have been very helpful and, something you dont see in business, encouraging about my situation and needs. In buying this policy, I also added roadside emergency assistance AND saved $50+ per month!! That means alot and I highly recommend this agency.

Bu
Review №85

Shanna was very friendly & knowledgeable,i was skeptical at first about the whole process but she made it very easy and simple, with the right plan and very reasonable payments.thx and greatly appreciated

Th
Review №86

Very pleasant to work with. The whole office knows what they’re doing which makes getting things done easy.

Da
Review №87

We highly recommend State Farm. We have had excellent service with them. The staff is very knowledgeable and very friendly.

Pa
Review №88

The office is great! Shanna helped me get insurance. Shes amazing!

Tr
Review №89

Very quick to respond and handle any issues I had! I would recommend

Se
Review №90

I am a client at Alicia Allen’s State Farm as well as their photographer! From the many personal experiences I have had with Alicia and her employees I can 100% say this office is amazing, well run, fun, and extremely friendly!

Ma
Review №91

Great office! Shanna educated me so well on my insurance.

Ca
Review №92

Love the customer service!! They are always very helpful everytime I need anything.

Da
Review №93

I haven’t actually been to the office but they are always nice and helpful when I call!

An
Review №94

Without a doubt the best agent in the business. Courteous, professional, and great person!

no
Review №95

Good people

Do
Review №96

I have Alicia Allen State Farm for my home and vehicles, they are friendly, efficient and a great insurance office. If you are looking for someone that you can trust this is the place for your insurance needs! Rebecca P Swheatez

An
Review №97

Shanna was very helpful in helping us find the best coverage at an affordable rate, highly recommended!

Je
Review №98

Carley helped us find a great rate on home and auto insurance!

Wi
Review №99

I really appreciate the dedication to my needs and have saved me a lot on my insurance.

La
Review №100

I would like to thank Alicia Allen for a fantastic job on my insurance professional all the way and very helpful and her crew is awesome also Thank You very much

Information
100 Photos
100 Comments
5 Rating
  • Address:18675 East 39th St S m, Independence, MO 64057, United States
  • Site:https://insurancekcmetro.com/?cmpid=yf4f_blm_0001
  • Phone:+1 816-886-5009
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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