They have been so nice about the repair if my car. The up dates have been very nice.
All personal was punctual, kind and communication with as AWESOME!!!They made the process very smooth from checking in, getting rental, repairing damages and returning my car to me on a timely manner. Super friendly staff…. From this experience I give them an A+ and definitely would bring any future business back to them.
I took my auto up when they said. But work wasnt started. For 3 days.But the wait was worth it. The workmanship was excellent. The painting was top of the line.Only draw back was there was a small amount ot of trash left inside.Would I take my auto. To them again YES
Took my truck here they said was gonna be ready in a week it wasn’t, later they said on the 13 and it wasn’t then the 18 it wasn’t I called they said I have to wait 5 more days meaning Teo days ago I still haven’t got it back... I understand there’s some work to do on it.. but it’s been more then a month since I dropped it off... and I been paying rental all this time.... I don’t know if it’s worth the wait I haven’t see the results I stillWaiting..
They did a wonderful job on the repair if my car. Kept me updated every step of the way.
Had a accident and a lot of repairs were done besides what was listed here. Everything was done on time. The car is running good since I had to go on a long drive and wont know the extent of it until after the trip. Good for now.
Had a rear-ended ford escape in for repair. After we got it back we noticed a few small things so we went back and they agreed to order one piece. However I was verbally told they only painted one small trim piece, but the work order said it had 10 hours in paint labor. Im sure that that includes prep work and things of that nature as well, but there was no way it was 10 hours for that one piece. So we left and then I started looking at the car closer and realized that there were multiple issues with the work that was done. Body panels not lining up, repairs that were not completed that should have been. Flecks of stuff in the fresh paint, but oh wait it didnt get painted. Called the insurance company and we were told to take it back. They fixed most of the issues although there are still some issues with paint but after two tries I think its time to go to a different body shop. I dont know how State farm has this as one of their certified body shops but would not recommend using them. They will lie at your face, thanks for trying twice at least. CHECK YOUR PAINT WHEN YOU GET THE VEHICLE BACK. Todd was nice, Ill give him that.
My experience was better than expected. Setting appointment was easy, dropping off car and they handled the rest. Estimate was done in approximately 48 hours. They gave me the anticipated completed date and gave me text updates as parts either showed up or were delayed. They actually beat the anticipated completion date by a few days. We did have to take it back for a correction and they fixed the hood while we waited. Their paint looked amazing. I was shocked it looked so close, even on a 2013. Once they aligned hood, everything was even and perfect. The office and waiting area is clean and I had zero issues.I do wish they had a rental car place here or nearby or maybe a ride to hertz, etc, but that’s only a minor issue unrelated to their service.
Super great. Everyone was super helpful. I wanted one of my headlights to be replaced and the gentleman took the time out of his day to personally look for one then didn’t charge me to put it in. All around great people. Would recommend to any one.
Got hit, took the car in for an estimate and they started ordering the parts before the guy’s insurance even approved the repair. I was quoted 3 days and that’s exactly how long it took. There’s even an Enterprise car rental desk at the location to take care of that. Communication was great and the work is outstanding. Completely happy with the service received.
This is the best body shop to me in KC! I have used them twice and each time, the work as usual was exceptional. The staff were very welcoming and professional. They are the best and the whole time I was there, I was treated with a smile and respect. These people know they are doing an excellent job and they don’t mind doing it! If you need any type work done to your vehicle, get on over there because trust me, they will get you in and out with satisfaction.I want to thank them all for the exceptional work done on my Telluride, and fir being so caring! I recommend them and give them the highest score available! As soon as I walked in, they were ready. When I went to pick up, they open at 7:00 am and guess what, I was ready! Just exceptional! It just don’t get know better than that!Thank you all!
I used Cable Dahmer Collision for my hit and run rear end collision. They were very professional, punctual and my e were ok was excellent.
It was horrible. They were supposed to replace 4 tires. They only replaced 2. The 2 new ones they put on the back instead of the front. One of the wheels needed replaced and they didnt put the TPMS sensor in it. The skid plate under the suspension was dragging the ground by the time I got home. Never use the collision center in Independence. Go to 103rd and Wornell Cable Dahmer.
Took in for body damage repair. Car was returned dirty and with an engine malfunction warning that was not there when I brought it in. They wanted me to take the car anyway and then bring it back. I refused. No apologies were ever given. The repair looked good, but customer service and quality control was not satisfactory
Brittney is as rude and disrespectful as it gets. The manger there allows brittney to talk to customers with disrespect because according to her shes the only employee she has and she cant get anyone to work there. My guess is because they met brittney. Not one time in the week they had my truck did I receive a phone call updating me on my repairs. I had to do the calling. Maybe I should be getting paid to do brittneys job? Brittney you are there to do a job. That job involves customer service. Stop treating customers like they are calling and asking you for a personal favor. If you cant handle treating people with some respect maybe you should find a new job.
WE HAD COLLISION REPAIR DONE COMPLETED AT THE 40 HWY CABLE DAHMER COLLISION CENTER.WE DID HAVE SOME MISSED COMMUNICATION ISSUES INITIALLY HOWEVER I MUST SHARE MANAGEMENT AT THE 40 HWY COLLISION CENTER DID STEP UP WENT ABOVE AND BEYOND TO CORRECT ANY ISSUES WE FELT HAPPENED.MANAGEMENT DID COMPLETELY RESOLVE OUR CONCERNS RESULTING IN US BEING COMPLETELY TRULY HAPPILY SATISFIED.WE ARE GIVING THIS TEAM A TEN PLUS ACROSS THE BOARD RODNEY AND I DEFINITELY WANT TO ACKOWLEDGE AND EXPRESS OUR GRATITUDE ALONG WITH A HUGE THANK YOU WE APPRECIATE THE TEAM AT CABLE DALHMER AT THE 40 HWY COLLISION CENTER.YES THANK YOU A JOB WELL DONE THE DETAIL PKG VERY GOOD WE ASKED FOR THE THREE HUNDRED DOLLAR DETAIL PKG HAVING COLLISION REPAIR DONE DOES ALLOW A DISCOUNT FOR THE CUSTOMER ON THE DETAIL PKGS OFFERED.RODNEY & I CHOSE THE PREMIUM OR THREE HUNDRED DOLLAR DETAIL PKG CUSTOMERS RECIEVE A FIFTY DOLLAR DISCOUNT BECAUSE OF HAVING COLLISION REPAIR SERVICE DONE AT THE SAME TIME.THIS PARTICULAR DETAIL SERVICE DOES COME WITH A THREE YEAR GUARANTEE ALSO THE COLLISION REPAIR PROVIDED TO OUR BUICK ENCORE ALSO IS PROVIDED WITH A LIFETIME GUARANTEE TO US AND IS NON TRANSFERRIBLE.AGAIN FOLKS THIS MANAGEMENT & STAFF TEAM AT 40 HWY CABLE DAHMER COLLISION CENTER DID MEET AND EXCEED OUR EXPECTATIONS WE DEFINITELY RECOMMEND THIS DEALERSHIP FOR MEETING CUSTOMERS SATISFACTION QUALITY WORKMANSHIP PROFESSIONAL INTERACTION WITH THIER CUSTOMERS AT THIS TIME RODNEY & I (MICHAEL) ARE SAYING THANK YOU WE APPRECIATE YOU WE ARE GIVING THIS TEAM A TEN IN ALL & EVERY AREA OF SERVICE THAT WAS PROVIDED TO US THEREFORE MEETING & EXCEEDING ALL EXPECTATIONS.ANYONE NEEDING A COLLISION REPAIR PLEASE ALLOW THESE GREAT GROUP OF INDIVIDUALS THE OPPORTUNITY TO PROVIDE SUPERIOR PROFESSIONAL SERVICE & REPAIR TO YOUR VEHICLE.OUR EXPERIENCE AND SERVICE DATE WAS 06/2021 RODNEY & MICHAEL
They did a wonderful job in fixing the dent in my car. Great paint job, i would recommend this place to family and friends.
Was there for warranty work was just to deal with. They did work about a year ago and was happy to fix it under warranty
This is the second time in a year weve needed to get body work from an accident repaired and were very satisfied with the speed and looks of the repair. They kept us informed on their progress, and finished the repair faster then they originally quoted.
From beginning to end, the entire experience was excellent. Communication was exceptional and all of the employees kind and caring! I would highly recommend having your car repaired here! My Honda Pilot looks brand new!
Jason is amazing, has always handled my car needs with professional precision. He optimizes the balance of building life long customer relationships. I trust no one else but Cable Dahmer with all my car needs.
I really like the way they took care of me. The work the did on my vehicle was excellent can’t complain there. Brittney was very professional and I would use them again if needed.
I got hit by a deer and they took great care of my baby and gave her back to me way better than I gave her to them! Most definitely will recommend!
Took vehicle to this location for collision damage. I dropped my vehicle off, i requested a time of completion employee stated “ Vehicle will be completed no later than one week. So, i then rented a vehicle from that location from a car rent company in house of collision center. Fast forward two weeks later, make contact with. A Jennifer she stated vehicle is still incomplete. Now two weeks plus I have to return my rental due to paying for the rental for two weeks rate of 35 bucks. Now im without vehicle and a sad excuse from cable dahmer collision. NEVER USE THIS LOCATION AGAIN! When I picked up my vehicle my front license plate was missing. They were unable able to locate my license plate. DO NOT USE THIS LOCATION HORRIBLE!!!!!
Very professional folks that give very high detail to making your vehicle look as good as or better than it did before the accident. The ladies worked seamlessly with enterprise to secure me a rental truck to use in the interim and made sure i was taken care of by them. I was very pleased with the way my truck turned out and would use them again if I ever need work done again.
All I can say is WOW. Talk about incredible service. From Casey to Brandie and in between. The work was excellent, my car looked incredible, and the communication was impeccable. Very nice work guys!
Office is supposed to close at 6pm. But they closes at 530pm. Pretty annoying when you work all day and cant get there tell right before 6. And online also states they are open tell 6pm. Beside that over all good service.
Everyone was professional and efficient. The car was completed and repaired from the tree branch falling on the front corner panel, etc prior to the promised date. It looked brand new and the inside was cleaned and the car was washed which it needed badly prior to being towed to the repair shop. Kudos to all.
Cable Dahmer did a good job with the paint and body part of repairing my vehicle, but all of the other parts of the repair were quite bad. There were plastic pieces that were torn, somehow they managed to make the headlight housings hazy (buffing them maybe) and they manged to melt the keys on my radio. How do you melt the covering off of the buttons? These are things that were not broken when I brought the car, but were when I left. I expect the paint and body guys are good men, but the guys who put the trim back together are temps or something.
The body work was done on time and looks excellent. I cant see that there was ever any damage. While the other parties insurance paid I can rate this as good value as Cable Dahmer came in $700 less than another estimate I received and the other estimate had repair fender while Cable Dahmer had replace fender. My contact, Jottea, was very professional, providing updates through the whole process.
Tried to charge me double the value of work. Stole items out of my car and caused damages to my car and lied to insurance company..
They always do an outstanding job!
They kept me informed at all times and they were honest with me all the way I would take my car there again
I was initially very mad at this shop. Little did I know, it was my insurance adjuster who was giving me the run around, and not approving a simple repair to my tail light that happened when I was rear ended. Since all of this started two weeks ago the shop has not only kept in contact, but the workers both in the offices, and in the shops took excellent care of us. I appreciate money hard earned, and I appreciate it when that money goes the distance it should. Thank you guys!
After being rear ended in my 2016 Kia Forte Cable Dahmer collision center took care of everything. From expertly repairing my car to taking care of my rental car. Thanks!😁
They were so great! My car looks like nothing ever even happened! Highly recommend!
Took my car in after a fender bender and just got it back this afternoon. I’m not mechanically-inclined but everything is working now and it looks great. Unfortunately I can’t remember the office staffs names but the ladies were extremely patient with me and kept me updated throughout the process. Everyone I dealt with was very kind.For what it’s worth, they gave me a “ballpark” time frame on when repairs would be completed and even though I knew it was just guesswork..it was finished a week sooner than I had planned. (Yay!) So I was very pleased with the service and would highly recommend!
Quick, professional and prompt repair of body damage after hitting a deer. Very customer friendly and stayed in contact throughout the process.
Excellent service & quick turnaround! Would recommend to anyone.
Just got my vehicle back after hitting a deer. Car looks brand new and so far drives like it did before. They updated me almost daily on the status of the car and I was able to return my rental car to them instead of the rental car company.UPDATE: after having the vehicle for a little bit, I did find a bracket that was not attached as it should have been, they missed a fastener by the headlight when putting the body back together, and there was no coolant in the coolant tank (but there was coolant in the radiator still!). Hopefully I won’t find more things, and I am confident they will take care of it when I bring it back in, but not getting it the first time is a big deal regardless. Unfortunately, I am afraid there might be other things that were missed as well.
Repaired my 2020 Equinox after an accident. Friendly and welcoming staff. Kept me well informed on the progress of repairs.Repairs completed one week earlier than quoted.
When i asked receptionist about a missed service request AFTER i had paid for and was brought my car, Mark would not come out to car until i went inside. I know we never met, but i spoke with him several times on phone...made me felt uncomfortable and i decided not to go back there anymore and take care of the service i was promised myself. ty
They kept me updated and they said it would take seven days but they finished in 3 to 4 days we were so happy they got way before 7 days
Really nice people, super sweet and professional. The job done was fabulous/perfect!!!😁 I was really shocked with how fast the process was, loved that I was kept updated!!! Thank you guys! You rock!💜
Very pleased with my experience here. Kept me very updated throughout the process and fixed my car up perfectly.
Once I informed insurance, Cable Dahmer 40 was readily available, took my car right in. Excellent repair service.
My truck looks great! Everyone there was respectful and very friendly.
Everyone I worked with was very knowledgeable, kept me updated, and was incredibly friendly!
Great customer service and my car was done ahead of time. Totally recommend them!
Cable Dahmer Buick Collision center was very professional and quick to get my truck back on the road.
Fantastic work, car looks like new again.
I had my 2018 GMC Terrain in the body shop at the 40 hwy location. I loved it there. Everyone was very nice and helpful. Will always take any of my car here and always have my friends and family go see them.
She didnt know how to use a credit card machine lol
My adjuster, Geico and Enterprise all with one call. Great teamwork. I recommend them.
Absolutely professional. Accurate estimate perfectly repaired and ahead of schedule.
Professional and very polite people working in the colission center.
Wish I didnt have to go here but if youve got to go someplace for this kind of service I would recommend Cable Dahmer. They were friendly, got me in early, and gave me a ride home after I left my vehicle there. They have also sense called with the estimate in a very timely manner. They will pick me up when the repairs are complete as well which is nice not to have to bother your friends.
Mandy and Ron took care of my car. They even got it done earlier than expected and I really appreciate it! Car looks like the accident never happened. Very pleased.
Did an excellent job after I hit one of Kansas Citys many potholes.
Geico vehicle repair. The service was excellent
Great service 👍 👍 highly recommend ask for Mark or Melvin there take good care of you
Found a great vehicle with low milage. Steve and Mark were willing to work with me and my budget to get me the car I wanted.
I had excellant service all around!
You all were awesome, great work in little time, car looks great
Excellent repair results. Good job of updating status.
My SUV was towed there for an estimate. It didnt take long at all.
Excellent service! They repaired my car after a minor fender bender and did an awesome job!!
Cable Dahmer did a fantastic job! I recommend you bring your car in for work if its damaged. It was like new again and I couldnt be happier! Plus their customer service goes above and beyond!
Great work !!!
They did a great job and they did it in a timely manner.
Great customer service sloooow repairs but outstandingly great when finished. 😉 👌
Good place to go to have repairs done. Someone rear-ended my minivan and Cable Dahmer Collision Center had it all fixed and looking like new again.
Very fast and efficient, friendly service. They made me feel like family and it just doesn’t get any better than that.
Great service and repairs
Did an awesome job on my 1500 after i got it back from it being stolen since November 2019
Very professional and helpful during a stressful situation.
Fixed rear bumper and trunk lid
Super expensive but did a real nice job. Hope their insurance is paying for your damage !!
Great people to do business with. Excellent craftsmanship.
Awsome
Great customer service
Really good experience
If you want a job half done, you come to the right place.
Customer service was terrible. Would rather give my money to Hendrick Collision
The staff is very friendly and helpful.
Quality personal and great workmanshipDe!! Highly recommend!!
Went for an interview and told i was going to be called back never got a call not even an interview even after attemting communication myself
Excellent service and great pricing
Was
With family member
Flood damage to my van fixed with new engine.
These Guys worked hard to get me back on the road!
Excellent body shop
Didnt fix everything
Amazing staff
Friendly people
Friendly Staff