Leisa Montague was absolutely fantastic. She takes all the stress out of the process of doing taxes. She is professional and knowledgeable. I absolutely recommend using her in the future!
I would first like to thank the girl that helped me with my taxes. She’s was very knowledgeable and very friendly. What I didn’t like was how much they charge. They lure you in by claiming to be cheap, but if they have to touch more than one tax document, other than a w-2, they really start to add on the fees. Not only did I get hit pretty hard on my taxes this year, I had to pay $200 on top of that for HR block to look at my taxes. They literally charge you more depending on how many pieces of paper you hand them, not how much time is spent actually imputing all the numbers into the software, which I can’t imagine takes very long. I feel they get away with this because most will get a few thousand dollars back every year so what’s another couple hundred taken out of that. For those that end up having to pay taxes, it really just seems excessive. I would love to see an itemized list of how those fees are tabulated to see the justification for the price. TurboTax is absolutely the way to go if your taxes are straight forward. Never again HR block!
Every year Ive ever gone to Block, theyve done a great job at getting me the best deal and the most deductions possible. I was expecting to have to pay in, like I do most years, and I wound up getting a refund on my federal taxes and paying a small amount on my state taxes. I was very pleased once again with this years results.
We really liked working with our Tax representative. Very professional and explained things well. She Made us feel comfortable.
H & R Block has worked on my taxes for the last several years and I have been very satisfied with the service and the results. However, my grandson recently received his degree and has opened a business that services taxes, so I am considering giving him my support. I havent decided for sure, just mulling it over in my mind.
We bumped our appointment up and the gentleman that was supposed to help us had a difficult return before our appointment and was running late. There was another associate there that was eager and ready to help us within a few minutes and we actually ended up having one of our quickest appointments ever. It went super smooth and even with our appointment starting late we still got out of the appointment sooner than we expected.
I disagree on the 4 stars. The tax preparer was super nice and quoted me $79 to do my taxes but when all was said and done I was charged $480. She said I would get my taxes by the end of february and here it is march 26 and still nothing. They said they will keep me updated by text and email and havent heard nothing from them for 3 weeks. I think Im cancelling my appointment for next yesr.
The guy that did my taxes went the extra mile and took the time to explain everything to me and looked at different options for me
Jason always does a great job when doing my familys taxes. This is our third year going with him and H&R Block.
You guy are quick and friendly. I have been getting my taxes done for yrs with H&R
My tax preparer made the process convenient. She also reponds in time.
The people were nice and friendly. Service was fast and easy.
Blake made the experience as easy as possible, and explained things really well.
The H&R Block Tax Analyst are very helpful and no matter how complex ones Taxes are they are very helpful and make the Preparation and Filing very easy.
Professionals in understanding what needs to be done as well as putting you first in retrospect.
Susan explains everything and gives us pointers for next year.
It was really nice to have my taxes done fast and easy.
Ive been using the same preparer for many years. He does a good job for me.
She was super helpful, and made sure i understood what she did before she let me leave.
FAST, COURTEOUS, AND EXACTINGLY ACCURATE TAX WORK. I HAVE H&R DO MY TAX RETURNS NOW SINCE 1989. BEFORE THAT I JUST DID A SHORT FORM AS I WAS IN THE ARMY THEN.
They were very friendly and know what they are doing.
Great service and very tax knowledgable.
The employees are so friendly and efficient.
They explained really clearly they know what they are doing.
Everything was done wonderful and I have been with you for a few years
Go every year! Love these guys.
Very friendly, honest, understanding, and helpful! Thank you!!!
Totally Ancel Harolson.
Because I love my taxpayer she is amazing
Good data entry programs and large screen for clients to watch entries being made. . Preparer explained what she was doing on each step and readily answered our questions. Copies of all underlying schedules were provided to us.Preparer was very knowledgable and helpful and fees were very reasonable. Our return was filed immediately. We were able to receive phone messages from H&R Block when our Fed. and State returns were filed and when they were accepted which was within a few hours. We will be notified by H&R Block messenger when our refund has been deposited to our bank account. Friendly staff. We were in and out of H&R Blocks office in less than one hour.
You guys r RIP offs u charge people more than they get in return
Because they make it easy to file taxes.
Experience and expertise of my H & R Block Tax Preparer.
Leisa Is awesome
Was very nice and explained everything to me
Accurate and prompt service year afteryear
Jason takes good care of use
Susan, again, we are more than pleased with our experience at H&R block with you. We feel completely confident in your advice & work in our behalf. We would recommend your services to anyone. Jay & Diane
Filed taxes a few years ago. Was charged over 150 and state taxes werent filed.
The reason is Jason Haroldsen. He is easy to work with and is so knowledgeable about the laws, rules, and regulations. My forms were filled out quickly and I finished before I could have ever expected. He is a careful listener and wants to get things right which I appreciate. He also asks helpful questions and when you talk with him, you have his undivided attention. One more thing that is amazing to me is his memory! He can remember decisions made from the previous year and that helps both of us to make sure we are on target with the calculations. He is quite an asset for your firm.
Friendly staff very helpful
I always love the fact that I can come in and hand over all my documents and the work is done for me with little to no hassle. I love the piece of mind that HR Block will back me if a mistake is made or I receive a letter from the IRS saying Im being audited. Lastly, my tax professional is the best tax professional HR Block has on their payroll. Tristin Judy is the most professional, personable, and likable master tax adviser HR Block has. I always go back to her each year. She remembers us and always makes us feel welcome, and she treats us like family.
Doing my taxes with h n r block has gotten more and more expensive. I have been doing then with them for a long time and we (my wife n I have been doing them for the past 4yrs). We dont get any discounts or benefits for being regulars. People think we are crazy for how much we pay to get them done n have suggested many other way n companies, to do n have them done cheaper.
I didnt have to worry about my tax return. The companys reputation and Roses customer service e speak for themselves.
I was happy with my return
Good service, fast knowledgeable service.
Smart accountant, wonderful service
Our tax agent Jason Haroldsen is a very professional and knowledgeable tax advisor. He genuinely cares about his clients and works diligently to meet the needs of his customers.
Because I I like using h and r block for my taxes
Rosanna Seymour made sure that everything was done correctly and explained everything to me so I would understand. I will keep coming back to H & R Block as long as Rosanna is there
Susan is great and I would recommend her to my friends and family if they needed tax help
I love the costumer service
Very nice people to talk to and very understanding and try to get you the most return they can.
Very friendly and professional I felt very comfortable with her abilities and took time to answer questions
Fees are ridiculous. Me and my girlfriend lost out on $900 just in fees for two simple e-filings that would have been far cheaper if not free elsewhere. Only reason I stayed and finished with them was because the lady who did our taxes showed genuine interest in helping us with our special tax case and on top of that the staff was very understanding and helpful with our little boy who was very impatient that night.
Fast, friendly, informative service.
You are more expensive than your competitors.
My tax preparer Stephanie Thorp, Ive been with her for years makes my experience amazing!!
Very friendly and helpful
H & R Block has done my taxes for several years and they understand what my tax considerations are.
Ansel is the best.
Joyce was really good at explaining the new tax reforms and how they impacted me and did an awesome job of doing the side by side comparison. My visit was quick and stress-free.
TRISTAN JUDY IS EASY TO WORK WITH AND EFFICIENT
My return was completed in a timely manner. My conversations with my tax preparer was pleasant, professional, knowledgeable, timely, and courteous. Will definitely return to H&R Block and the preparer I have now.
Very helpful walked you through everything and got down to business to get done
Because it is lease strees on me
Service was really good
H&R really looks into the finer details when it comes to my return. The tax professional clearly explained the process as we went through each step.
Great service
Great service
Stephanie is awesome!
Im very satisfied with H&R Block and appreciate Jasons expertise very much. Doing it from Boise was easy and will definitely use H&R Block next year.
The only reason we go to H&R Block is for Ancel (Jason) Haroldsen. He is by far the best tax preparer we have ever had... hes thorough and most important, accurate. ALL other tax preparers we have used made mistakes.
My previous experiences with H&R Block have been very pleasant but this year was a large exercise in frustration.
The tax professional knew how to file unique and important claims that I did not know how to do. She also helped get me a substantial refund.
Paula has been very friendly and helpful and has assuredly secured the largest and most complete return possible for me.
My agent was very nice and EXTREMELY helpful. Excited to have her help next year!
The customer service I received was high quality, Im very confident with the tax professionals in this office.
Its quick & easy to get taxes done
Stephanie is amazing. She answer all my questions and she always remembers me.
As I was removing my financial records from their envelops and handing them to the H&R Block representative, she was inputting my information into her computer. By the time I had removed all financial records from their envelops, my federal and state tax returns were completed. The complete process took less than 1 hour.
We always go to hr block mostly because of Teri. She is very great at her job and kind.
I have used the same tax consulant for the past 5 years so I like having the continuity of the preparations.
Excellent, Reliable, Prompt, Proficient
Good customer service, personable, great work and got us back as much money as possible. We will always recommend Stephanie!!
Good service
Stephanie does a wonderful job, I know when I send her my taxes that its done correctly and maximizes my return.
Susan Marushia, is a fantastic tax preparer. Better than any other I ever used in the past.
Terri was very helpful and explained everything as it was being processed and placed into the system. She was very friendly, kind, professional and patient.
I might do my own taxes next year, but if not Ill be back.
Great service
Shes the best
Easiest time filing our taxes.
Always have courteous and prompt service.
The agent was thorough and thoughtful on preparing my taxes, did a great job, Thank You,
She was absolutely amazing answered all our questions and helped with anything that was complicated so that we fully understood!
Not a long wait. Nice people. Tax preparer answered questions for my mom
Very polite great customer service and didnt have to wait long
I have been doing my taxes through H&R Block since I was 18 and they have been very reliable and trustworthy. I couldnt imagine using any other tax service.
Liked the agent and office. My agent found me an extra $100 back from State