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Pops Small Engine Repair & Service Center
220 Northgate Mile, Idaho Falls, ID 83401, United States
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Pops Small Engine Repair & Service Center

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Aa
Review №1

Lawn mower wasnt working right and had a very difficult time starting. Took it in and was told 3-4 days. Two days later, got a call that it was done. My 9 year old daughter got it started on her 2nd attempt pulling the cord. I had my 3 year old boy with me when I dropped it off. The guy (cant remember his name) had a box of little hot wheels cars still in the packaging and let my son choose one. Made my sons day! Top notch service and professionalism! Will definitely recommend!

Ke
Review №2

We have a large lawn with lots of rocks which means every year we have repair our riding lawnmower. Every place we called was 2-4 week wait, plus needed to order parts, but Jeff was able to get it done ASAP and had the parts we needed. He was fast, thoughtful, professional, and very kind to my young kids I have to lunge around. I really appreciated his communication through the process. We will recommend him and be back. Thank you!

Do
Review №3

He was able to troubleshoot and repair my John Deere D-130 engine idling issues. Quick, fast, friendly, and very reasonable pricing. Highly recommend

ja
Review №4

Great service. They did not try to sell me anything but rather told me the truth. I will recommend then to everyone who asks.

tc
Review №5

Jeff was awesome to work with. Going above and beyond what we asked for with our old riding lawn mower. Professional, courteous, and there for the customer 100%. Thanks for everything! The 15 year old mower works like new!

Bl
Review №6

Great place to have your small engines repaired. They do great work and are friendly. We had our lawnmower repaired here. They helped lift it out of the truck, called us when the work was done, and helped me get it back in the truck when I picked it up. You wont be disappointed if you come here

Da
Review №7

This. This is the place. Honest, fair, knowledgeable... all the things youre looking for. IF you need small engine work - look no further. Pops helped me out with an old snow blower I got from my dad. He gave me an honest evaluation of the machine, ordered the parts I needed, fixed it up reasonably, and didnt charge me for installing a part that was literally only two bolts to put on. (I wouldnt have known how easy it was if he hadnt told me). Most of all, he made just the right amount of fun of me for not knowing how to work the machine. Come here.

Ka
Review №8

Jeff was great to work with. Took our Honda mower in to be serviced and he explained everything and gave us recommendations to make our mower last longer. Very upfront and honest!!!! Would recommend to anyone. Quick turnaround!!!!

Do
Review №9

This guys customer service is outstanding! Quality work, fair pricing and responsive!

co
Review №10

Quick and friendly service. Honest answer and no fluff charges.

Ke
Review №11

Great work; fast work; great price.He fixed my snow blower in just a few days and it works great.

Na
Review №12

Brought my 29 year old snowblower in, and I appreciated Jeff’s thorough assessment and ultimately some affordable repairs to keep things running for a while yet. Jeff knows his stuff and only wants to do what’s best for the customer!

Br
Review №13

Staff was very helpful. Service was prompt. Great experience

Ch
Review №14

A++ Small (engine) Business, Do all your small engine repair with Pops Small Engine Repair!Jeff is a really helpful guy and a pleasure to work with. He can diagnose things over the phone, and give you the knowledge to DIY the task, if needed. He can give accurate quotes, and fair prices. Jeff has lots of parts sitting around and can perform repairs faster than many other shops. He also has a lot of those old, hard to come by parts.I am sad that Jeff moved his business to Idaho, but am glad that his daughter, Emily, is doing great work in the Puget Sound and living up to the high family standards. I am also glad to see Jeff start repairing equipment in a new area.I have yet to find (and never will because Ive chosen my Pops Small Engine Repair in Idaho and Greenlight Lawnmower Repair in the Puget Sound) any shop that could beat the Drawdy family in knowledge, speed, fair pricing, and excellent customer service.The Drawdy family gets about 98% of my business, the 2% that they dont get is when I feel the need for new, OEM, Stihl parts. most Stihl parts can be obtained through the Drawdy family either NOS or used, or aftermarket if needed. The only reason I use OEM parts for that 2% is that the aftermarket Stihl colors arent 100% accurate and look a little strange next to the correct colors. (Stihl regulates the color so aftermarket cant match it...)

Cl
Review №15

I have a sidewalk edger that hadnt been used in a year or 2, and wouldnt start. Jeff diagnosed it for free. He then gave me an accurate, affordable price to get it running again. It was done when he said it would be done. He called and let me know it was done. He seems like a down-to-earth guy. I will take my lawn care stuff there in the future as well.

Br
Review №16

Wow, what great service. My lawnmower stopped running and Pops gave me different options to choose from and then had it fixed the next day at a price I couldnt believe. It was inexpensive and my lawnmower it running like new, WOW.

Ch
Review №17

WOW! I am so impressed with Pops, and Jeff ( the owner )!KNOWLEDGEABLE * HONEST * FAIR * INTEGRITYAfter a not so good experience at a different shop, I took my mower over to Jeff at Pops. He took the time to educated me on what was wrong and what was right with the mower and gave me a more that reasonable quote and a 3 day time frame. He called me the next day and told me the new coil was the wrong one but he put a used one in it and it was running great. I never would have known the difference.HE KNOWS HIS STUFF. He under promised and over delivered, AND at a fraction of the price as the other place.I WONT GO ANYWHERE ELSE!

Br
Review №18

I received an older Lawnboy snowblower from my ladies grandma last season and it was running very rough due to her not having it serviced in years! So before this season sets in, I decided to bring it into Jeff. He was amazing to say the least! The snowblower needed a lot of work done and he had no problem completing the project! Even had parts on hand to fix it! It now runs beautifully! Over the top knowledge, customer service, turn around time, and pricing! Highly recommend!!

Na
Review №19

Jeff was very helpful, courteous and patient. Great service! Would highly recommend.

Wi
Review №20

Amazing service. Knowledgeable diagnosed problem over the phone. Honest. I Ill never go anywhere else.

Re
Review №21

Extremely impressed with Jeff. He is fast, reliable and communicates well. I wish more companies treated their customers with such respect. 5 thumbs up!!!

Li
Review №22

Super friendly service. Had the part we neede. I would highly recommend this shop.

ja
Review №23

Jeff did a great job. Even called me to follow up to insure mower operated well.work was done on time and good quality.

Au
Review №24

BEST repair guy around Idaho Falls .Ive take 4 different machines in and he makes them run better than New and its always a fair price.Ill aleays use Jeff at Pops Small Engine Repairs.

Je
Review №25

Great place! Very helpful and friendly

Wi
Review №26

I always get top knotch service at pops

Sh
Review №27

Most excellent, and honest

Lo
Review №28

What a wonderful job this place did on fixing our generater. Thank you so much. 😁😁😁

Mi
Review №29

Good, knowledgeable easy to talk with.

Ro
Review №30

Great service honest, fair, efficient, knowledgeable, fast.

Information
4 Photos
30 Comments
4.9 Rating
  • Address:220 Northgate Mile, Idaho Falls, ID 83401, United States
  • Phone:+1 208-529-3327
Categories
  • Sharpening service
  • Electrician
  • Lawn mower store
  • Small engine repair service
  • Snow removal service
Offerings
  • Repair services:Yes
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