Total Care IT has been an amazing partner in business. I run a busy medical billing office and Total Care has always been there when I need something. They have eliminated several problems even before they have happened as well as helped me navigate the complicated HIPAA security rule when it comes to IT and data interchange. I would highly recommend Aaron and his team!
I have been working with Aaron and his team for 1.5 years now. They have been supporting our business for even longer. They are quick to respond, knowledgeable, and thorough. They are also some of the friendliest IT folks I have met. Aaron provides stellar customer service himself and through the training of his employees. Highly recommend them!
TotalCare IT has been providing services for our company for the last year or two. We really appreciate their on-call 24-7 approach to protecting our businesss data. We are always impressed with their up-to-date knowledge of what is going on in the industry. Customer satisfaction seems to be their priority. As in any industry, we have unique programs and they are always helpful in finding the best solutions to any questions or problems that we might encounter. We are fortunate to have Jason Hamilton and Aaron Zimmerman as part of our team. I highly recommend TotalCare IT to any business seeking excellent service and support.
TotalCare IT is great at IT! They have helped us improve our hospital IT infrastructure by leaps and bounds. Their techs are always available to help. For higher level decisions they have guided us to make smarter, more forward thinking IT decisions helping us to save money and run more efficiently.
They have exceptional customer service. They saw that our server was almost out of backup space and came over with a new system, to help prevent any issues.
Simply put TotalCare IT is the best!! We were referred to TotalCare IT as we were having problems with our provider. We had very unique needs and had not been able to get any type of satisfaction at all. Once that I talked with Aaron and described our needs and wants, I knew that he could provide the solutions that we needed. We had a very tight time frame to make the change and Aaron and Jason worked tirelessly to meet that time requirement. They are quick to respond to our questions and concerns and are always willing to suggest other solutions. I have absolutely no reservations about referring others to TotalCare IT. They have provided a far better service and experience and even saved us money on our IT costs.
I have worked with Aaron for over 19 years. He is very knowledgeable and professional when it comes to resolving IT issues. He has helped me out on multiple occasions. His depth of understanding and resourcefulness in IT is impressive. I would recommend working with Aaron and Total Care IT no matter how challenging the IT issue. They will take care of you.
My business is in Northern California and I choose TotalCare IT because of their security expertise and fast, prompt and professional service. All the techs are friendly, knowledgeable and usually have my computer problem diagnosed and repaired within 15 minutes from the time I contact them. I highly recommend this business, you wont be disappointed.
I love that I can count on TotalCare IT to take care of our computer issues. They are always professional and handle our problems in a very timely manner. It is so nice to not get stressed over computer issues anymore. - Cyndi B
Total Care IT delivers what it promises. I have brought them in to two clients over the past year and each time the system issues they have been experiencing are solved and the problems dont come back! They are proactive in their approach and very professional! Id recommend them to any business wanting their IT issues solved.
TotalCare IT has been an excellent solution for our companys IT needs. They handle all our computer, security, data, and internet needs. They are quick to respond to any problems and keep us up and running. We rely on them as a trusted part of our company and has been a great solution for them to act as our IT department. These guys are great to work with and highly recommended to anyone needing competent computer, security, or information support.
The TotalCare IT team are the real deal. They have been a joy to work with and I have been impressed with their knowledge. They manage both our IT and phone systems...for about 30 employees. We operate a small call center environment and have developed a solution for us that has not only improved our performance but saved us money in the process. They are very responsive and know what they are doing. I highly recommend them to anyone looking for experts in IT and Telecom...large or small.
If you are a small business owner looking for a one stop solution for all of your computer and networking needs then TotalCare IT is the only company you will ever need. We had previously worked with a large national company for our telephone services. The service they provided was not great and we were always facing issues that no one could explain. After just 1 visit, TotalCare IT was able to trouble shoot their problems and provide a documented plan as to what happened. It was then that we decided to switch our telephone and network over to TotalCare IT. Their service has been outstanding. They have quickly become more than just a vendor, but a real strategic partner in our business.
I was frustrated with trying to keep my computers running and server up to date. It was a real challenge as a small business owner because I have other things I need to be doing than trying to also be the IT person.Then I met Aaron. I have not had a computer worry, at all, ever since. That has been several years ago. TotalCare IT is always there when ever I have any kind of computer problem, question or need new equipment. His staff all are amazingly knowledgeable and are always there to help with a problem.Whether you have one computer or dozens TotalCare IT is the company you must have to help you.
I have know Aaron Zimmerman and I have retained his services now for over ten years! He is easily the best computer guru I have ever been around. Aaron has saved me days and weeks of frustration moving my equipment to a couple of new locations, he monitors my servers remotely and keeps me up and running during business hours. Total Care IT is a one stop shop for all of my computer needs. They make sure my equipment is functioning properly, they help me find quick affordable hardware and software solutions, they can translate geek into something I can understand, and they are ALWAYS there when I need them! I have referred Total Care IT dozens and dozens of times without any concern, they are amazing! If you need help keeping your systems secure, online and functional... no matter how big your business is, call Aaron at Total Care IT. It is one of the best business decisions I have ever made. Duane Fugleberg (American Marketing & Financial Group)
I have been in the IT Services industry for over a decade and have come to know many IT consulting firms. Aaron and his team are fast, efficient and knowledgeable. I would encourage anyone looking for IT Services to reach out this group.
Best professional, friendly MSP I have had the priviledge to do business with