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Zerorez Carpet Cleaning Idaho Falls and East Idaho
1626 Hollipark Dr, Idaho Falls, ID 83401, United States
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Zerorez Carpet Cleaning Idaho Falls and East Idaho

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Ji
Review №1

This was our first time using Zerorez. It was definitely a 5 star experience. Love their no soap technology. Our carpets looks like new and smells amazing. Arnel was terrific in the professional way he did the cleaning and how careful he was through out the the cleaning. This will be our go to carpet cleaning company from now on. Highly recommend them. Just check out their reviews in Idaho Falls and Boise and you will see why.

Ry
Review №2

Matt S. Did a great job for us. Very professional and informational about the process and what he was going to do and how he would do it. Will definitely use them again because of the service.

sh
Review №3

I am so very pleased with the service. They were on time, called me prior to arrival time.The young lady technician was thorough in explaining the process, if she were my employee I would give her a big raise. Before leaving she went back through every room and made sure furniture placement was correct. I will definitely use them again and you should too.

Ro
Review №4

I am very please with the appointment promptness, Filipe called and said he could arrive early! He wore protective foot wear in my home, was very knowledgeable and informed me on the treatment and cost before starting. I would highly recommend Zerorez! My carpets look wonderful.

Jo
Review №5

They did an amazing job! I wasn’t expecting to see such a difference in my carpet! But not only does it look better but it smells much better! They tell you all that they offer but don’t push aggressively. Will definitely be using them in the future. Thank you!

am
Review №6

Professional and knowledgeable about how to best clean our carpet. They even got a red Gatorade stain out that our crazy little kids spilled a year ago! Highly recommend. :)

Ro
Review №7

A four hour window is quite a long time to wait. Then the service person did not show up until almost an hour after that. A phone call as to the delay would have been appreciated. We did finally get a phone call but 40 minutes after the four hour window.The service person was friendly and competent and the carpet looks good.

Ta
Review №8

The guys who came to clean our carpets were friendly and professional. They were very knowledgeable and explained the process clearly. They were also careful with our furnishings and baseboards. I was glad to see they took protective measures to make sure no damages were done as they pulled the hoses around corners and down the stairs. I will definitely use Zerorez again.

Ka
Review №9

Really fantastic work. The employees were extremely good at explaining what was going on. They were able to clean up a stain caused by orange pop with ease. They left the home looking amazing. I would highly recommend them.

Ja
Review №10

Zerorez is amazing. Scheduled my appointment. Was called the day of my appointment. They were on time and very professional. Zerorez did an amazing job at cleaning the carpet and removing the pet stains from the carpet. I will be using them in the future forsure.

La
Review №11

Zerorez did an excellent job cleaning our carpets and arm chairs. The technician was amazing and I felt very comfortable with him in my home. Our carpets and chairs look and smell great.

St
Review №12

We had our tile floors (grout) cleaned. It looks SO much better. It is not perfect but many years of abuse can’t be fixed all at once. We also had the grout sealed and that will hopefully help going forward. Matt was a very professional and explained everything before beginning. We are having them come back and do our carpets.

Ph
Review №13

My daughter was up here from Arizona helping me with everything around the house and the legal issues. She uses them on a yearly basis and I can see why she does, the floors and carpets look just like new, which was tough since my wife and her mom passed away and her service dog was making messes all over, very happy with the results.

Va
Review №14

We had Zerorez over to clean out our air ducts at the house we just bought, and I am so glad we did! The amount of hair and lint and dander they cleaned out was wild! Not only will it help AC and heating run more efficiently, but I’m positive it will help with allergies! The tech was professional, personable and answered all our questions.

Br
Review №15

They were wonderful! Very professional and informative. I highly recommend and I would use them again.

Ch
Review №16

Arnel is AWESOME ...a real gem in your company..take good care of him!

An
Review №17

Arnold, was pleasant, professional, on time, respectful, and very careful not to damage any walls or furniture, definitely will use them again.

Cu
Review №18

Great job and Trinity worked steady and hard so the job went quickly. We asked for some extras so it ended up costing more than we expected but that was on us.

Ro
Review №19

He removed stains I thought were impervious. My wife is delighted, therefore I am happy.

Ca
Review №20

I am extremely impressed not only with the way my carpets and couch and recliner look. Which by the way they look like new and they are far from new... but Corbin, the cleaning tech was great at explaining everything and getting the job done.. it isnt always easy to have people you dont know come in but he made me feel very comfortable. Thanks Corbin for a job well done.. i can walk barefoot and sit on my couch again...lol

Ga
Review №21

They cleaned my tile and grout in my kitchen. Cleaned my wood flooring in bedroom & 3 chairs. Great job. Nice kids. Will use them again

Se
Review №22

Had my ducts cleaned by ZeroRez. Great service: 1) responsive, 2) punctual, 3) affordable.1) The customer service associate was clear about the schedule and pricing structure. It was obvious that they are not making it up on the fly like other guys, but following clear guidelines.2) The technician showed up within promised time frame. Called 20 min before arrival. Was keen to explain what he is going to do, how long it will take. Talked about other services, showed me what was in my ducts - not critical, but was very nice of him. Wore shoe covers3) $18/vent you cannot beat. Plus it is from a reliable big company, that usually charge premium for items 1) and 2), but not with Zerorez - still the cheapest in the area

Be
Review №23

The employees of this company are wonderful, knowledgeable, thorough, and kind. They did fantastic work and my carpets look great! Would recommend them to anyone needing good quality service!

na
Review №24

First time using zerorez. Trinity was very thorough and professional. Carpets look very good!

Ka
Review №25

My carpets look better than before we moved in! Corbin was friendly, professional, and very thorough. He answered all my questions and got my carpets looking great in such a short time. I would highly recommend and will definitely be using them again in the future.

Mi
Review №26

The technician that came out, Arnell, was great. He inspected our carpet, explained what he was going to do then when to work! The spot cleaning was the most impressive part of the service. We had some bad pet stains and slime (the toy) from our grand kids. He go it all out! We have had several carpet cleaning services in the past, this is sooo much better than Chem-dry, Stanley Steamer, etc... The carpet was dry in 6 hours and looks amazing. See the before and after picture. The spot cleaning is a little expensive but worth every penny, I have never seen anything that comes close. Highly recommend.

Mi
Review №27

He did a great job. All stains came out and the carpet looks wonderful. Thanks so much!

Sh
Review №28

Technician was professional, friendly and well trained. She answered my questions politely and knowledgeably. Yea Trinity!

Je
Review №29

Fast. Very professional. Quality workmanship. Will reccomend to my friends.

Co
Review №30

Zerorez did an amazing job for us today! They were at our house about 5 hours cleaning the carpet on two floors and all the tile and grout. He got out tough stains perfectly. I am totally impressed and would definitely get them again. Excellent service, great job!!

Ju
Review №31

Arlen goes above and beyond to insure he provides you with the best possible cleaning experience. Highly recommend, my carpets and rugs havent looked this good years!

Ch
Review №32

Corbin was really nice. Would we use Zerorez again? Probably not. Our carpets looked really good right after he finished but as they dried they just looked like they did before. It also took several hours longer than we were told for the carpets to dry. Oh and our carpets smell like dirty water.

Mi
Review №33

Very good customer service, friendly and fast.

Ma
Review №34

This was our 1st time using Zerorez and didnt really know what to expect because we participated in a 3 room special. We have 2 big dogs and a lot of family who sometimes have accidents and we had stains on our carpet that I couldnt remove. Our technician was great and polite and not pushing for any additional services but gave his opinion on how he could help. He was professional and very thorough and was able to remove all the stubborn stains and the carpets look great again and the house smells good too. I highly recommend them and will schedule again without hesitation.

St
Review №35

I needed someone to clean carpet last minute. Thankfully ZeroRez was able to save the day with wonderful customer service!

Al
Review №36

Simply the best professional carpet cleaner in town.

Pa
Review №37

She worked quickly and efficiently, the floors were beautiful when BBC she left!

Sa
Review №38

Was very efficient and did a great job

Be
Review №39

What a wonderful experience! Tim was knowledgeable, courteous, quick and very fast. We through him a curve ball when he found out we had wool carpet but in a matter of minutes he had all the answers we needed for him to proceed. I highly recommend this company and this technician. You won’t be disappointed!

An
Review №40

They came in and did a good job

Mi
Review №41

Carpets look great and smell clean!

Ca
Review №42

Good value, on time and professional. Carpets looked great.

Ma
Review №43

The team that cleaned our carpets are very hard working. They were very respectful of me, and the home itself. They took the time needed to do a fantastic job. No smell from the pre cleaning solution. Even though I vacuum regularly They pulled up Lot of Dao and cat hair. They have brought back life back to carpet that is at least 10 years old. I have really wanted new carpet, however, I see now I really dont need them just yet. I will have them back to clean the carpets again and will include my upstairs. I appreciate their hard work and taking the time to explain the other services they offer. I wad able to take advantage of a proctecting treatment for a very high traffic area. I do recommend Zero Fez.

Hi
Review №44

Tim was very respectful and informative. He told me about all of their available services, but did not pressure me into any of them. He even gave me tips for maintaining a clean carpet between visits. He worked quickly and thoroughly, making sure I was pleased with each room before he moved on to the next one. He put up corner guards so that my door frames didn’t get scuffed or damaged. He wore shoe coverings the whole time. My carpets looks and feel very clean and there is no smell left by a cleaning agent. I am very pleased and will absolutely hire Zerorez again.

Sh
Review №45

Did a great job. Technician was outstanding.

Jo
Review №46

Very professional high quality service. The tech is great at communicating to insure your satisfaction. He goes over any and all cost before doing anything so there are no surprises. I AM NOT EASILY IMPRESSEDI WAS IMPRESSED AND WOULD RECOMMEND TO ANYONE.

Jo
Review №47

Zerorez did an excellent job of cleaning the carpets in 3 bedrooms as well as an area rug. The carpets look and feel new!

Br
Review №48

Early and efficient! Carpet looks brand new!

Je
Review №49

Carpets look new again. Hopefully it lasts! Price was definitely on the high side so hope I see a difference! Technicians were great. No complaints. Having your carpets cleaned is one of those things that is so difficult to judge. How do you tell if their process is actually different and better than all the others or if it’s all hype and sales jargon? Only time will tell.

To
Review №50

Corbin was punctual, professional, and thorough. Our carpets, rugs, and upholstery are all cleaner than when they were brand new!

Ma
Review №51

Guy that came over to clean our carpets was very professional. Explained everything very well. Also had our tile cleaned and sealed and it looks fantastic. Highly recommend them.

Di
Review №52

My carpets looked like new when they were finished. I was so pleased with the expert knowledge they used while cleaning the carpets. They were very courteous and careful. I would definitely recommend them.

Do
Review №53

Great job. So glad not to have chemicals on my carpet. It’s worth the wait to let it dry-just turn up the heat.

ma
Review №54

Corbin was super friendly and knowledgeable! He did an awesome job!!!!

Ka
Review №55

Excellent job. My carpets look fantastic. The service is excellent. Zerorez went above and beyond in every way.

Br
Review №56

Love the unique process. I have dogs so it’s important to me to have high quality, clean, no harsh chemicals when it comes to cleaning. Gabe was polite, very efficient, accommodating and managed his time well. Will definitely call again! Highly recommended 🙌🏻👌🏻🐕‍🦺🦮⭐️⭐️⭐️⭐️⭐️

Jo
Review №57

Amazing service and they perform their job very well! Im completely satisfied!

Ju
Review №58

Punctual, good communication, worker listened and got right to work. Fabulous!It was less than what they quoted.I liked that they did my rugs on site and that they were not super wet.

Ca
Review №59

Tim was efficient and thorough in setting up appt. and cleaning our carpets. They look great! Will use them again.

Ca
Review №60

The two guys were incredible and very knowledgeable and kind. Told us everything they would do and then did a fantastic job. Our carpet is old and they brought it back to last even more years. Thank you Zerorez.

Ca
Review №61

Excellent Service, Very professional, explained everything they would be doing.Carpets look Awesome !! Definitely will use them again. Highly recommend !!

Ka
Review №62

We love Zerorez they did a wonderful job. Great to work with. Highly recommend them !! You will not be disappointed. 😊

Al
Review №63

Very professional, on time. Explained the entire steps and process before beginning. Will use again and highly recommend.

Mo
Review №64

Technician was very professional and did an excellent job addressing carpet stains.

ga
Review №65

Very Professional- clean workers, owner was on site helping. All where in rubber hand gloves, shoe covers, clean equipment, they put up plastic corner guards for my walls and door jams.After the job they power washed the hoses, vacuums and van.Clean and tidy fast. Well done- they are scheduled to come back in 3 months-3 months later now - We continue to use them for our office cleaning,No crunchy carpets. The office feels cleaners and heather than ever- thanks zero res

Ca
Review №66

When you live in a new area and dont have contacts for good reference, finding a wonderful company is amazing! I am completely thrilled with Zerorez. We heard their advertising on the radio and decided to give them a try. They cleaned our carpets and the results were great. No wet carpets for days. The smelled was fresh and not chemicals. They were efficient and very professional. They also perform a variety of other services too- air duct cleaning, tile/grout cleaning, wood floors, etc.

ti
Review №67

Corbin was very professional and did an excellent job!

An
Review №68

Awesome! Very pleased with the work done.

Ju
Review №69

Christian did a fantastic job

Ca
Review №70

Our zerorez guy was awesome. He even helped me move my couch and massage chair. When he finished, my carpet looked so nice and clean. He was thorough and efficient and fast. We sat outside and enjoyed our beautiful morning while he worked.

Ka
Review №71

Technician was thorough and provided helpful every day cleaning tips. He was friendly and efficient when working.

J
Review №72

Excellent, excellent service. We had an immediate need for a carpet cleaning and were able to get scheduled within a very reasonable amount of time. The technician was there in a timely manner and was also very kind, friendly, respectful, professional, and hardworking. Zerorez did everything we needed and even wore booties, gloves, and a face mask as it was necessary to get the carpet cleaning done in the midst of the COVID-19 outbreak. The carpets look great and were dry in 4-5 hours or less. Smells good too, and we couldnt be happier with their work. Well definitely be using Zerorez again down the road. Thanks for doing such a great job, folks!

Bi
Review №73

Great service. So courteous and high quality. Reasonably priced. We were able to get an appointment same day and have our carpets cleaned exceptionally well. Thanks!

No
Review №74

Tim is my kind of professional. A delight to be able to whistle while we worked.Thanks for a job well done.

Ro
Review №75

Very impressed with this service. I called to make an appointment and they were able to get to me the very next day. Took the stains right up from the carpet and for a very affordable rate as well. I will be using them in the future

A
Review №76

Super nice guy. That being said, I felt like the carpet smelled like dirty gym socks afterward. When you entered the house it wasnt a nice fresh clean smell, it was the smell of a locker room.

We
Review №77

They were great! Carpets look clean and dont smell like chemicals. Would definitely recommend them.

Pa
Review №78

Excellent service and professional pride!!! The person that came, Zoran, to the service call walked me through every step and made sure I was happy with his work, if there were any areas that needed attention he responded without hesitation. I would highly recommend this company to everyone, and I will definately use this company again!!!! Zoran reflects great knowledge and pride upon himself and the company and is an asset to any company who goes him. :-)

Up
Review №79

Trinity was wonderful!

Sc
Review №80

Techs were on time, very courteous. Explained the process and got to work. Went by very quickly, floors looked and felt SO MUCH BETTER afterward. Definitely would recommend! Ill be using again for sure

Da
Review №81

The only way to have your carpets cleaned.

Su
Review №82

I appreciated the professional tech that came to our home. He was friendly and did a great job cleaning our carpets! He took great care to not scuff corners or track anything-greatly appreciates! I also love that there is no soap residue left in my carpets!!!

Sh
Review №83

Hard working and so pleasant technician. Rugs and chair turned out beautiful and price was very reasonable. Thank you for a very pleasant experience! Shaunie Browning

Aa
Review №84

Zerorez cleaned two decades of dirt from our carpets. The technician was professional and proficient. I would recommend their services to my friends.

Em
Review №85

Very professional and did a great job on our carpets! Will use him again!

Fa
Review №86

Great service! On time arrival, very personable technician and very efficient! Just over an hour! Carpets look great! It had been awhile since they had been cleaned but turned out really well!

Sh
Review №87

Knowledgeable and informative customer service. My carpet was thoroughly cleaned and also have dried faster than expected. Would absolutely recommend and will use again.

Ke
Review №88

They did a great job and will use Zerorez again.Thank you

Am
Review №89

The 2 workers that came were kind, respectful and wonderful. We had a sick animal and had some itineraries spots we could see. Paid for animal treatment for those areas. Unfortunately my husband had a detail business and had a black light to see urine spots- their treatment that I paid for did not remove the urine. BUT the carpet looks fantastic to the “naked eye” and I am overall pleased with the price and the 2 young men who did the job.

Je
Review №90

My carpets look like new! Thanks to the guys at zerorez for doing such a wonderful job. Will definitely use your services again.

Ta
Review №91

Tim did an amazing job at our place! Friendly, cooperative and detailed! We would recommend for sure!

Al
Review №92

These guys did an amazing job! Super friendly and explained everything they were going to be doing! My carpet and furniture look 1000 times better. Will definitely be using them again!

Je
Review №93

Zerorez was wonderful. I was able to get an appointment very quickly. They were friendly and nice. My white carpet is white again and looks fabulous! The owner saw my tile in my kitchen that really needed a good cleaning. He cleaned one small area and showed me what he could do. I had him do the whole kitchen. It now looks like almost new tile! I’m very happy with the whole process. I will recommend them to my friends!

Ap
Review №94

Wonderful job. Saved us from having to buy new carpet. Our carpets look brand new and smell great. And they were able to get me in next day. The technician was kind and professional.

Ch
Review №95

They did a great job. Very fast and professional!

Ro
Review №96

My old dingy carpets look almost new again and I love there is no heavy chemical smell left behind. The tech was very nice and answered any questions or concerns that I had. I will definitely use Zerorez in the future and will be happy to refer them to friends and family!

My
Review №97

Awesome service worked to get the spots out and leave my carpet looking awesome

Ba
Review №98

I have used Zerorez to clean my area rugs for years and they come back so clean and soft with no chemical residue! I use to live in San Diego, now reside in Thayne, Wy! So I was so pleased to hear Zerorez has a business in Idaho Falls,ID now. Dropped off 2 area rugs and they came back so clean, soft and no chemicalsmell and our little sweet dog appreciates too!Thank you Zerorez

La
Review №99

Ive done my own carpets for 25 years and this process has the same looking brand new again. It was very good carpet to begin with but I wasnt able to get the same clean with rented cleaners. They were prompt with calling, professional at my home and I dont want to replace it now.

Pe
Review №100

Rugs are very clean, as is the carpet. Very professional. Would definitely use them again!

Information
26 Photos
100 Comments
4.9 Rating
  • Address:1626 Hollipark Dr, Idaho Falls, ID 83401, United States
  • Site:http://zerorezidahofalls.com/
  • Phone:+1 208-427-3133
Categories
  • Carpet cleaning service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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