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MobileComm - Phones Fixed Fast (Hutchinson)
1504 E 17th Ave, Hutchinson, KS 67502, United States
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MobileComm - Phones Fixed Fast (Hutchinson)

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St
Review №1

I was actually in Wichita in business and went to the website and they sent me to the store. The staff is incredibly knowledgeable, we’re very helpful, and incredibly quick. Kudos to them, you won’t go wrong coming to the store

Mi
Review №2

If they can get the part for the phone they can fix it! Very skilled and polite workers. I have gotten my phones fixed through them for the past 5 years at the Wichita locations until I moved to Hutchinson. Straightforwardness and honesty is something they really enforce compared to other cell phone repair shops...

ka
Review №3

I got the plug of charger stuck in phone it day I had it. He got it out with no other problems. I was so grateful!

Ma
Review №4

I took my phone in for a screen replacement as my dog knocked my phone out of my hand and it cracked yesterday. I used the online app to book an “appointment” and showed up a bit early. That didn’t seem to be a problem for them, but I hadn’t realized it would take a while to get done. I thought online it said it was a 30 minute job but he said an hour. I live far enough away that it was an inconvenience but not that big of a deal so I left the phone and went about my business. I returned back about an hour and fifteen minutes later and he recognized me and got my phone. I went to pay and something in my gut said “you need to check your phone first.” And I’m glad I did. The phone screen was so dark you could almost not tell anything was happening I tried a few different things and so did he and he couldn’t figure it out so he quoted me another 15- 20minutes to put a new screen on it again. This was quite an inconvenience since because at this point I had taken my “extra” time to get some groceries and they were in the hot car, and my family was waiting on me for dinner. I sat down to wait and he told me I had to go outside because of social distancing. We were The only two people in the building and I was a good 15 feet away from him- if not more. I went and stood outside for the 20 minutes and then when I returned it was fixed. The price is right or I would be leaving a one star review. I’m glad it’s working now but I wasted a lot of time on this today. If I had known it would take so much time I would’ve done it on a different day when I had more free time

Sh
Review №5

Fast, friendly, and reasonable prices.

Da
Review №6

Quick and affordable screen replacement in the Hutchinson area! They even sell replacement devices!

Da
Review №7

I have been a Metro customer for many years now and always had good things to say about them. Then a few months ago I added a line for a friend. They gave him a free phone for porting his number over and told us he could do what he wanted with the phone in a month. Since that time, after adding the phone to my account my service went downhill fast. I run full service along with the highest rate of hot spot available. the two costs me about $130 a month. I dont mind paying that much if it keeps me on line out in Stafford for both my phone and computer.But, the service for both the phone and computer drops constantly now. I had to stop twice while writing this and get my phone to reconnect.So, I go in to complain and to have my friends phone unlocked, we have had it for 3 months now, and moved to QLink for him. He says no we have to have the phone for 6 months. First we heard of it. Then tells me basically that I am lying and he does not believe I was told 30 days. And tells me there is nothing he can do about the bad service.Fine, Im done. I am going to another service somehow. Wont go back. Im going to Corporate and then I am filing a small claim against them for lack of service.

Ka
Review №8

We just had an excellent experience with Dakota at Mobile Comm! He is very knowledgeable and gives outstanding service to his customers. He repaired my phone very quickly and at a great price. I highly recommend going to see Dakota for all your cell phone needs!

An
Review №9

This place is absolutely amazing. I love their service and that they actually know what they are doing. Love it

Dr
Review №10

Very honest and quick. Will definitely use this service again. Great Service!

St
Review №11

Went in today looking for new phone service and found the best deal all year! Dakota gave me the best price in town and I cant wait to use my free Amazon prime! Dakota is simply the best go see him today.

Se
Review №12

Great Customer Service

Mo
Review №13

Hutchinson, ks Jose was wonderful. Very helpful and kind. I WOULD RECOMMEND THIS PLACE. They have good service and very very helpful. Aron was very helpful too. They even handed out: Mother day shirts!! Thank u. ☺

br
Review №14

Really nice staff, timely help, have an Asus rog gaming phone and hard to find anything for it, screen broke and they ordered it right then and shipping is being slow but the staff was very kind and helpful. So far the experience has been good. Just waiting for My phone now, but the staff is amazing.

Co
Review №15

They fixed my phone screen in probably 45 minutes and it works as good as new, I will definitely be going back to them if I have any more problems.

Na
Review №16

Not the best experience for me! I was trying to give a newer business service by taking my tablet there to fix. The LCD Display went out and needed to be replaced. I checked once a week at the store on the status of the device being that I was only in Hutchinson about once a week but mainly Sundays in which they are closed. Every time I went they had to search for my device and when they finally found it, they ordered more parts or something was defected that they had received. Something that they told me would be 2 weeks to fix took over a month and a half to finish. It cost me about $150 which is near what they originally told me, so I knew what I was getting into. The time is what my issue was! When I finally called them again to complain they said that the device was ready and that they called me the week before to tell me. Well they didnt leave a voicemail if they did actually call and if they did it wasnt from the store number because I had that saved. I wasnt too thrilled with my experience. It may be better for others. Now that I picked the device up and paid for it. I was told that it worked. I get home charge it up it doesnt work! They will definitely get a call tomorrow as soon as they are open!

Ro
Review №17

This is the best cell phone company customer service experience, by far. I SO HAPPY I SWITCHED FROM CRICKET. Dakota did a awesome job, I will definitely be referring people to this store.

Ol
Review №18

I love this place! they are so helpful and Trace was great help. Jordan was also very helpful. i came in with a new phone and needed some help learning how to use it. they both became very interested and got me on my way fast! i am very thankful this place is less than an hour away and that the workers are super sweet!

Gr
Review №19

Great place, would definitely recommend! Very nice and straight forward. With fair prices and great service.

Ni
Review №20

I took my phone in to be repaired In Hutchinson... the screen had flashing and black bubbles across the bottom. First off they did not have the exact screen I had so he replaced it with a white screen instead of gold. I pick up my phone from them when its supposedly done and on my way home the speaker doesnt work when someone called. I take it back and he fixes it a 2nd time. Then discover the back button doesnt light up anymore take it in a 3rd time to have that repaired. After finally getting it back just days later the screen starts flashing again and then soon after black bubbles appear again but this time in different spots. I paid $220.00 to have my phone repaired.I wanted to see if they would make it right and they would not nor would trade me out to a different comparable phone! I would NOT RECOMMEND them at all!!!

Ca
Review №21

Dakota was a lifesaver will come to him before anyone else!He was extremely helpful and very educative!Prices for products were very affordable as well a definite recommend from me!

Ro
Review №22

Kevin worked miracles for me and saved pictures that I thought were lost forever on a phone about to die!! I will recommend to all my friends and family to come here and i will brag about you on Facebook!! Kevin is an ANGEL!! THANK YOU MORE THAN YOU KNOW!!

Ni
Review №23

Ask for Jordan!! Had a job in Hutch that I needed to finish quickly and get back to Wichita. Broke my phone and was in a pinch, he made the repair as quick and painless as possible! Thank you again for your awesome service! Literally... phones fixed fast!

Ba
Review №24

The guy there was nice he just happened to be the only 1 in there.I dont know how many people work there it would be nice to walk in and have some one there to help U with a small problem U are having with your with out going back at other times to get the help U need with your phone......

Je
Review №25

First let me say I love my new Stylo 4 and secondly I got it for FREE who can beat thant no one!Dakota is the man! Go see him for all the best deals!Very professional and very informative this guy knows his stuff.

An
Review №26

Jordan was absolutely awesome. I was able to get my teenagers both a phone at a reasonable price. I definitely recommend.!!

Jo
Review №27

Im so happy! Never would I have thought that I could get a deal like this. Dakota was amazing and very helpful .

Ro
Review №28

Mobilecomm didnt lie, they do fix phones fast. I went into the store expecting to have to wait a few hours to get my screen replaced and it took the fellow less than an hour to complete. They have a huge selection of phone accessories for a very reasonable offer. I was very satisfied with the work, the price and overall appearance of professionalism!!!

La
Review №29

Went in today and Dakota got me on a new phone and helped get all my info transferred I was extremely impressed by the level of service and will definitely recommend this business to everyone guaranteed!

Ra
Review №30

These guys have always helped me out in a jamb, from the lowest prices for replacing broken phone glass to trouble shooting why one wont hold a charge... they never charge me for things I dont need or try to up sell me useless add ons. They are always really friendly and super fast. I recommend them to anyone who needs repairs or advise!

Br
Review №31

Went in looking for a good deal and man did i find one! Dakota set me up with an awesome phone and an even better plan. I look forward to the money im gonna save by going to this guy!!!!

Ki
Review №32

I needed a cell phone repaired and the young man who helped me was able to quickly diagnose and repair my issue at a very reasonable price.

Sh
Review №33

Super cool, helpful staff. Great deals, great phones. Would HIGHLY recommend!!

Jo
Review №34

There is this guy named Dakota in there and he was simply just the best had us laughing and got a a great deal on two phones with insurance I couldnt believe it. Will be recommending him to all my friends and family!

Am
Review №35

I completely shattered my iPhone 6 screen. I took my phone into MobileConn the next day at 1pm and they called me by 2pm that it was ready to pick up. Staff was friendly, screen looks great and it was much cheaper than a new phone.

Al
Review №36

Great customer service, job well done on my s9+ and finished earlier than givin time. Take good care of ya and make sure they satisfy your needs. No other company compares that I know of.

mo
Review №37

I got my metro phone service here. quick and cheap! Thank you Jordan Ill be spreading the word!

Gl
Review №38

Dakota there is awesome!I needed a new phone and he set me up with speedy service and the prices were amazing.

me
Review №39

Thank you Mobilecomm! Jordan gave excellent service and I got my phone back quickly! I will be spreading the word. Thank you!

Am
Review №40

Kevin Was very helpful nice respectful and fast will do business with him again

Mi
Review №41

Today I have found my new favorite place! Dakota is absolutely amazing and very helpful not to mention he is very intelligent.

Je
Review №42

I have been here twice to get batteries replaced in our phones. They have great costumer service. Would highly recommend.

Al
Review №43

We came in and saw Dakota today and let me say i have never got a deal on new phones like we did today and on top of that peace of mind for my vehicle as we were also able to get a device to help keep maintenance up on our car. Will be telling everyone about this for a very long time.

ch
Review №44

Very fast and do a great job. I’ve used them To fix several phones front and back and they do a wonderful job.

Da
Review №45

Great service! Jordan helped me out with the trouble and issues I was having with my tablet... it didnt take much time at all for him to figure out the problem and get it resolved! Thanks guys!

Br
Review №46

Went in and saw Dakota he gave me a fantastic deal on new phones would recommend this place all day

Br
Review №47

Nice store and great staff but not as fast as we had hoped. Left phone for three hours and still ended up waiting for them to fix the phone when we returned. We had been quoted two hours for iPhone battery replacement.

Ja
Review №48

Verizon wanted to sell me a new phone instead of replacing the screen. Mobilecomm got the screen replaced for about a 5th the price of a phone. Awesome service and very fast!

Ty
Review №49

The best phone squad in Hutchinson! Jordan is super friendly and always helps me get what I need and want! #1 in cellular customer service! Keep up the good work guys!!!!!

Sa
Review №50

Bought a phone from a young man at this store, that was also very helpful with activating. Even stayed after store hours to assure everything was working perfectly. And it is!!!!!

Am
Review №51

Dropped off an iphone6 for battery replacement. Was a few months before i was able to pick it up. When i went back in it they could not locate my device right away. When they did, i was shocked to discover that the home button and front speaker was missing! They insisted it was like that when brought in, which was not true.

an
Review №52

Great experience after I cracked my phone screen. Dakota was very helpful.

Lo
Review №53

Dakota was so great!!! Fixed 2 phones in an hour! So friendly, great experience, great price.

Me
Review №54

He was very helpful . He ran me through all the deals and help me pick the best one was very happy and very impressed at the very end of it all thank you

Ju
Review №55

Dakota was amazing! Wealth of knowledge and great price! Highly recommend!

fr
Review №56

Best prices and stands by their work. Excellent service and staff as well.

Je
Review №57

Dakota was amazing speedy and very informativeThis is the best choice in wireless period

Ha
Review №58

I took my iPhone 7 into the Hutchinson location to have the screen replaced. I had heard good things about MobileComm, so I felt confident having them repair my device. After the screen was replaced, I immediately noticed that the new screen was not sealed tight all the way around the device. I was actually able to apply pressure to some spots around the edge of the screen and it would shift up and down so that I could tell it was not sealed. There was also a large spot on the display where the color and picture were noticeably distorted. Both of these issues were caused by the connecting plugs underneath the display pushing up against the screen. I brought this to their attention and they told me that they did not have another screen in-stock but that they would have another one in the next day and they would swap it out. At that point I was satisfied with their promise to make it right. After the second display was installed on my device I could still notice the screen was not fully sealed/flush like it should be. It was a great improvement over the first time they replaced it so I was willing to overlook it. However, there was now a much larger, much more prominent splotch on the display. I really did not want to bug them anymore or be an inconvenience (even though I was not at all satisfied in the quality of the work), so I just decided I would put up with it since it was working fine. Fast forward a few days and the screen is occasionally not responding to touch. I take it back in and they told me that they would check the connectors and make sure they were clean. Once again, I was glad that they were at least trying to make it right. After they clean the connections and give it back everything seemed to be working fine. No more than 20 minutes after I leave, the screen stops responding to touch completely. I went back to have them look at it again. After inspecting it again the screen will barely respond to any touch at all. At this point the phone is not able to be used because there is no way to navigate the display. They now proceed to tell me that it must be a software issue. Now I am very frustrated because this is the third time that they are attempting to fix the display that I paid nearly $150 for. I told them that I have reset my device multiple times and that I know it is definitely not a software problem. I expressed how unhappy I was with the quality of the work/parts. They tell me that they can try to replace the display AGAIN with a new one, but it would have to be tomorrow because it was already past close. Up until this point I had been happy with their efforts to fix the mishap. But now its almost as if its an inconvenience for them to correct the problem. I have tried to be very understanding and reasonable throughout this process, but anyone would expect a higher quality of work/product. Especially given the price. I am optimistic that everything will be resolved once they replace the screen for the third (and hopefully final) time. I will update this review once that has been complete. - 5/16/18After many attempts at getting the screen replacement correct on my iPhone 7, Jordan from the Hutch store said he was going to have their best technician in Wichita do the repair. He said since weve had so much trouble they were going to use a factory display from Apple (rather than a third party screen). I took my device to the 21st Street location in Wichita and Kalen completed the replacement in 15 minutes! He did a fantastic job and the screen looks/works absolutely perfect! I want to express how grateful I am to Jordan for not giving up until he made it right. He could have easily told me tough luck but he made sure that it was to my satisfaction. After my experience with Mobilecomm (Jordan in-particular), I will definitely recommend Mobilecomm for any of their device needs. They have my business! - 5/17/18

ma
Review №59

Super great service, would definitely come here for more phone repairs

Da
Review №60

Our team here is ready to serve our community by providing our services in a timely and affordable manner

Jr
Review №61

Dakota was amazing and funny, not to mention he gave us an amazing deal on two new phones with Metro! YOU HAVE TO COME SEE THIS GUY!

Ca
Review №62

Got my phones screen and digitizer replaced in under an hour, the dude on staff was completely chill and everything was handled expertly! If my phone breaks again I know where Ill be going.

Ke
Review №63

Prices right and affordable, excellent service, help set up phone, MobileComm is amazing, better than Cricket

Ar
Review №64

Very impressed with the speed and service, My end user loved the phone and the quality, will definitely use them again.

Al
Review №65

Great deals! The people that work there are amazing and so nice!

Pa
Review №66

I highly recommend MobileComm for your cellphone repair. They stock parts for all devices and can repair most devices in one hour!

An
Review №67

Good prices good customer service Jordan gets things done fast and easy A+ guys

Le
Review №68

Cool experience,friendly and knowledge staff coupled with great deals. Pay them a visit

Vi
Review №69

Jordan provides excellent service and will most definitely be stopping in again for any mobile needs! A++++

Jo
Review №70

Dakota was super helpful and very educative I was very impressed by his professionalism

Je
Review №71

We have had iphone screens replaced. Find them very helpful and reasonable.

Je
Review №72

Quick and fast. Friendly environment. Thanks for everything

Jo
Review №73

Awesome place, and very nice people. They are always willing to work with you.

Ti
Review №74

Jordan was amazing!! He definitely got us in and out, and gave us a laugh with the experience 😀

Va
Review №75

Dakota is awesome he definitely knows his stuff

Se
Review №76

I came in for help and trace was a big help with fixing my phone that I just bought. I will definitely come again if I have any problems with future electronics!

Ca
Review №77

Horrible, horrible, horrible. Paid to fix my sons screen, picked it up and the volume buttons didnt work. Took it back to fix that, picked it up and the Mic didnt work. Took it back to fix that, picked it up and 30mins later the screen went black. Took it back AGAIN, picked it up and now the screen is going out yet again and theyre telling me no refund. I would never recommend them nor will we ever be going back. Worse experience ever.

De
Review №78

I have gotten a great deal, Bass is professional and friendly.

mo
Review №79

Dakota is an absolute angel! Came looking to get my old cricket phone fixed and ended up switching all four of my familys phones to Metro for less money to fix them! Thank you Dakota and thank you Mobilecomm.

Wo
Review №80

When i was in my moment in need Dakota came through and saved the day! I will be talking about this place all week!

Ah
Review №81

I was afraid Id have to buy a new phone when mine quit charging. I remembered hearing about mobilecomm on the radio so I gave them a call. These guys really know phones inside and out! They replaced my charging port the same day! Give them a try before you waste money on a new phone.

Ti
Review №82

He was cool and funny made time fly by.

Me
Review №83

Very helpful and fast! I got my screen repaired in under an hour!

Ma
Review №84

Great phone service and great customer service

Ju
Review №85

Thanks for getting it done the same day. Fast and friendly

Je
Review №86

It was awsome and fun

Da
Review №87

Only one employee to handle the traffic. Wont go back.

Wi
Review №88

Needed a new phone. Got in and out in about 30 minutes.

Ru
Review №89

I got my battery replaced here, but in the process, he ruined my camera. He then replaced the camera - a six week process - but it was so blurry that I can no longer do mobile banking. And pictures arent very good, either, of course! He did give me my money back, at least, but Im still left with a lousy camera and after 6 months, the battery no longer holds a charge...

Jo
Review №90

Fixed my broken screen. Now it works like new!

mi
Review №91

Paid $50 for what I thought was a new battery replacement, when I returned to say it didnt charge any better, I was told for another $20 a NEW battery would be installed, he claimed to have installed a used one first time! I question if it was ever even opened up!

Br
Review №92

A guy told me a funny joke and people are nice

Go
Review №93

These guys are the best!

Ll
Review №94

Very nice place

Ju
Review №95

Great customer service!

Sl
Review №96

Great Music and nice people

Da
Review №97

Very helpful

Ju
Review №98

Thank you for replacing my iPhone battery!

Tr
Review №99

Amazing 🔥

Information
17 Photos
99 Comments
4.6 Rating
  • Address:1504 E 17th Ave, Hutchinson, KS 67502, United States
  • Site:https://phonesfixedfast.com/
  • Phone:+1 620-860-2860
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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