These guys are really good. Been taking vehicles here for maintenance & service for several years. They are polite, quick & honest. Took my Chrysler van in. Check engine indicated thermostat replacement. First quote was $175 with a discount. Final was $141.07 with discount taken off labor since it took only an hour instead of the initial 11/2 hour initially quoted. I would recommend.
Friendly mechanics, did an inspection quickly, had to wait outside for awhile though. Three mechanics were busy looking at another car while I waited. Overall I would recommend them. Hopefully they will get to their customers faster next time. Would have been 5 stars.
Great friendly group of guys! Serviced my car immediately. I will definitely go back for my next oil change.
Seriously great experience. Nice from the moment I pulled up, to an unrelated issue to my oil change they were kind enough to assist with. Very kind, very professional and helpful. Whatever management is doing here, theyre doing it well; this is truly the best experience Ive ever had getting my oil changed, and this will definitely be my go-to place in the future.
I have been coming here for over a decade and have always had an optimal experience. Oil changes and inspections mostly, but I never feel any dread about whether they are doing anything fishy
Excellent service and reasonable prices.
Service was fast and quick. They were very courteous and polite.
Took my car her on my lunch break for the State inspection. They were polite, prompt and professional. I will be taking my car here for future services including oil changes.
Great prices and knowledgeable staff. Great place to get an oil change!
This place is amazing!!! Greatest customer service around. All the guys there were super friendly even though I came in 25 minutes before closing!
Always fast, friendly and ffordable!
The guys were very good and courteous. A good place for oil changes and inspections.
Weve used Valvoline Express Care in Hurst for years. Above all, the honesty is important to us. They dont oversell. They do their work well. They fret over problems and work until resolution. They have stayed late on my behalf. They dont overcharge us. We trust them. If the job is outside their skill set, such as transmission overhaul, they tell us up front. They listen. They really listen.
This location is amazing! We take all of our cars here for oil changes and inspections. They are trustworthy, waiting room is comfortable, and the service is quick.
Quick service & professional staff. You can tell they care about their customers.
Quick and knowledgeable gentlemen. Will go again!
This place is super friendly and always straight forward with everything. No upselling or bs. I will continue to get all my oil changes, inspections, and service done at a Valvoline. Also theyre a lot cheaper than my dealerships pricing
Great service and the waiting room is killer. Nice couches and no cigarette smell like most auto shops. Bathroom was clean and nice.
I had an amazing experience & Im looking forward to coming back!
These guys are the best! Very friendly yet professional and honest!
They are great here!! honest and super customer service 😊😊 I get the oil changed on my car and am in and out in no time👍🏼thanks!!
The guys running this place are doing a great job. This is the only place I come to... but they will never compare to the warmth and loving spirit of Doug. He is one of the nicest people I have ever met. In this day and age, its difficult to be nice. Too many schemers, too many righteous, entitled and indignant flakes. But then there is (or was) Doug.... caring, loving and generous. It blew me away everytime we met. I will remember him forever. Sorry Chris, his shadow is just too big.
Great service! Great customer service!
Great service as always.
Had gone for an oil change. They know their job.
Great Service!
I have been coming here for years. The guys here are always fantastic and helpful. Fast service! Many more years of service to come.
Came because it was near by. Waiting room wreaks of cigarettes. Not overly friendly. A bit pricey compared to my normal shop: Mid-Cities Service Center.
Nicest people. Good and fast service.
So good service and prices.
Came here today sat, Aug 29 for an oil change and inspection, got there at 4:50 was there for a few minutes before someone noticed me, the guy that talk to me was very rude, he said they are close, they close at 3, but on the website it says 4. I just left instead of arguing with him, it seem clear that they did not want to provide me with any service. Will not be coming here ever.
I have been here twice and they got me in and out in no time both times. Their customer service is exceptional and their prices are reasonable! Albert was very knowledgeable and helpful. I will continue going to this location for all future oil changes.
I have used them almost exclusively for over two years. They are professional to the max. Prices are reasonable; service is excellent. I have never had to return because a job was either incomplete or not correct as I have with many other locations. All in my immediate family use Valvoline Express Care. I highly recommend Doug and his employees. They are excellent at what they do be it only an oil change or an inspection or more detailed engine work. Thanks for your dedication. You are really appreciated.
These guys are the absolute BEST caring people. They really took care of me. Thank you guys for being such great people.
Awsome service.
I got my oil changed her the service was super fast. The mechanic that greeted me was very friendly and I will definitely be returning. Would recommend coming to this location.
I drive 30 miles one way for my oil changes here. They are the best. Honest, fair, thorough. Thank you Doug for providing the best service around.
Such a great bunch of folks working there. Friendly, courteous and quick. Great prices on all services
Alfredo was awesome he went above and beyond to service my vehicle...amazing customer service...thank you
Great place to go. The guys are professionals they will take care of you. Highly recommend. I am a mechanic myself and I trust this place. After working on diesels all day you tend not to want to work on your own stuff. So yes I cheat and let these guys do the maintenance on my vehicles.
They always take care of me and my family and our cars. They work quickly so I dont have to wait long with the baby. They do small things for no charge all the time. They go above and beyond for all their customers.
Great service done by Albert, he’s very knowledgeable and efficient on his work. I wouldn’t hesitate on coming back to this location. 5-Stars!
My first time going. Went based on reviews. I have a new car that has to have synthetic oil. The technician came in to confirm that I was aware I needed synthetic since it was a higher price. I really appreciated that and they were all courteous.
Competent courteous professional service. I love these guys !
Albert is great. All the techs there do an awesome job. Great pricing and great service. Get you in and out fast.
I followed Alfredo from another mechanic place- he is super helpful and most importantly I trust his mechanic skills and his honesty in regards to pricing. He did my tire alignment- which they have a great special right now on and also replaced my headlights. He lets you know what maintenance you should get done in priority so you can budget as necessary and still be driving safely. I found him on the Southlake moms Facebook site and I drive 30 minutes to see him and he comes highly recommended.
Luis and Tony were awesome! They were quick and friendly. Definitely coming back!
As always, the service is excellent and the mechanics are precise and attentive. There IS NO replacement for Doug. The customer service is superb. The waiting area and bathrooms are CLEAN. I would recommend this shop with the highest rating.
The reviews are true! Excellent, Fast Service, Great Prices a True Gem, I will never take my cars anywhere else. My wifes car needed an oil change and inspection, we went on a busy Saturday and even with a full sitting area of customers I was in and out in 20mins!!! I couldnt believe the professionalism and I just cant say enough about this place.
Ive been going here for about 3 years now. We recently moved and its not really convenient for me anymore but after trying a copule other shops that are closer to my house I realized it was worth the drive. My wife and I have always been treated with respect and they do an excellent job explaining what additional services they might recommend to keep your car in top shape. Theyve never tried to sell me on a service I knew I didnt need like nearly every other shop Ive been to. They also offer discounts for military personnel and their families. Couldnt be more pleased with their services.
Ask for Alfredo!! I live in Roanoke and drive to this location just to see him!! He’s very PROFESSIONAL, KNOWLEDGEABLE, and HONEST which is a plus!! He always do amazing work on my cars!
Fast and reasonable. Dont feel like they will take advantage of me
Theyll do a great job at repairing your car....Ruben is Excellent
Good reasonable prices. quicky friendly service
Awesome customer service and very fast! Doug was very professional and friendly! Will definitely be taking all my business here. Couldnt have been happier.
I used to come here regularly for oil changes. The owner is a really nice guy and would greet you personally. However things have changed and so has this place. I had my cooling system serviced here last year. They forgot to put the radiator cap back on. They came and refilled my radiator, but I have been real hesitant to take any vehicle back here since then.
Quick and quality service. Pleasant waiting room. Pleasant staff. No douchebagy attempt to over sell products I dont need.
It takes a lot for me to leave a review- positive or negative. I cant say how charmed I was by the quick, friendly service at Valvoline. I came in right after they opened, so I had the place to myself. Everyone jumped on to working on my car- even the owner, who got out himself and filled the tires with air for me! The lounge was very comfortable and well-appointed. The oil change only took 7 or 8 minutes, so I didnt have time to get cozy!Wonderful experience. How often can you say that about an oil change?
Went to get a typical oil change. During the change I had my engine air filter changed. I make it a habit to check the work after I leave. Lo and behold I open my hood and find that the air filter was installed upside down and they forced the cover back on to hide it. This prevented a good deal which would have allowed large debris into my engine. I doubt it was malicious but it is evident that the tech that did it wasnt competent. If I hadnt checked, it could have led to costly repairs. Use this place at your own risk.
Very Happy with the service and work!
A+!!! Finally, a place where the waiting room is actually PLEASANT instead of nasty looking and rank smelling like most mechanic shops. Also, my waits are always short, and the employees are friendly, helpful and knowledgable. I wont be going anywhere else for inspections or oil changes. Thanks guys!!
Fast, friendly and down to earth folks here. Will definitely return for my next service.
Quick and professional
Fast, friendly and straight forward. Highly recommend.
Fast, Friendly Knowledgeable Amazing service amazing wait area....chairs are nasty but hey hard working men on scene....
Quick service. Veteran friendly.
7/20/2018 My brake lights were out, Freddy new guy, who is assistant manager worked on my car. He did a diagnostic test and said I had a loose wire on the right park light. I would need to come back have another diagnostic test performed to locate the wire. When I left brake lights are now working. Later in the evening I drove I had no dashboard lights could not see my speed nor what gear I was in. Saturday morning went back, requested Freddy not to work on my Jeep or any of my 3 vehicles. Ruben replaced fuse for dashboard lights, now the park light works as well.I have used Valvoline Express since it first opened I will continue to use them. The only ones that can work on my vehicles will be Chris the manager, Ruben, & Albert.
Fast and Friendly service. Like everyone said, this is the finest in town for an oil change. In the waiting room, there are various magazines to help you when youre bored. No appointment was necessary for oil change. Will go there for next oil change
Fast, friendly, did a great job, and didnt try to sell me extraneous stuff.
Wife took 08 Chevy 1 ton Duramax Dually in for oil change. Very professional, speedy, courteous, & military discount. 2 thumbs up!!
Speedy service on oil change. Friendly employees. Good quality oil.
They are very quick and I have had some excellent customer service there.
The team here is best I have had the experience of dealing with in a long time. They make sure everything is done right and are very polite and courteous.
Albert has consistently taken excellent care of me each time Ive been in here. He is as polite and respectful as they come. Not only that, but efficient as well! This most recent visit I was in and out in under 30 minutes.They dont upsell aggressively or unnecessarily here, which is a major reason I dont like other places. If somethings up, I am given a low pressure choice whether or not to fix it this visit.I live in Arlington, and the drive is absolutely worth it to continue to let these guys take care of my car. Ibe found a new home for my auto care, and this is it!
Brought car in for oil change. Was told by representative..keys?Car driven into bay and work was started without asking me what kind of oil change service I wanted. After work completed I asked what kind of oil was used and was told conventional. Thats not what I wanted I told rep. I wanted synthetic blend. My car was pulled back into bay and oil changed again. No offer of discount or anything for inconvenience
I changed my O2 sensor there and first they said it had 12000 miles warranty. After 12000 miles it went out so I went there to fix it. They asked me to buy the sensor and I bought the same sensor from Autozone and they told me it had lifetime warranty. Sensor was Same company and for same car but valvoline lied. They don’t even deserve 1 star. Don’t go there instead try Firestone.
Good place for a quick oil change and they do a full array of services
I asked a friend if they knew of a place where I can get an oil change and he told me he trust these people and he was right. Great place, nice and trusting people.
They treated me very well, and I felt like it was genuinely great service. I will most definitely be back.
Always great
Beats your expectations...they greet you with a smile...they arealways caring and ask for Doug....all I can say is why doesntsomenone duplicate that guy?Yes, they are THAT GOOD!!Bill Harkins, 10 year customer
Great staff. Chris is amazing.
They wont rip you off
Professional, honest, courteous....I highly recommend Doug and his techs!
Good guys very busy always honest the only thing is when I wanted by tires rotated the past 3 times I went there they always said they couldnt get to it that day so had to take elsewhere other than that good place
Excellent service
Very friendly and courteous. Will definitely be coming back.
One of the best and honest shops I have ever been to.
They do good work at a fair price.
Had the oil changed on my car, but they forgot to wash the oil off of the underside, so oil dripped on my driveway. Took the car back the next day & they washed the underside. Sloppy service required two trips to their store & now I have oil stains on my driveway that an apology wont wash away...
Everyone here is very friendly, and helpful. My whole family, including our motorcycle business use them.
Super nice people. Very professional.
Been going here for 5 yrs. Very honest and friendly
Too expensive exagerated prices
Great guys, free water.
Theyre awesome! ! They go beyond
Always quick, honest and professional.
Great service. Just try!
I love this place!
Always great service!