My A/C system of 16 years had to finally be put to rest. I contacted AirCo and they were really prompt, responsive, and professional. Its always good to be able to contact a dependable A/C company when you need them. I am very satisfied with the Sales Representatives and installation team. The installation team were very friendly and made sure they cleaned up everything once they were complete. I highly recommend AirCo.

I watched Justin as he worked at checking, finding the problems with the AC and it’s outside unit not working and getting everything fixed and cleaned up. Throughout the process he would occasionally take pics to get better views of a couple of things, show them to me (and mom) and explain. Since I am Deaf, he made voice to text messages on his phone for me to read what he needed to communicate about what he was seeing, doing and what needed to be done to make things right with getting the system working as it should for my mom’s house. I so appreciated this. My observation is that he’s a very conscientious and dedicated worker. Very focused and detail oriented in doing a great job. Very much appreciate all this about him as he worked to get everything fixed and taken care of. (The worker from your company who came two years ago was a great one also.) This speaks well of your company that the two workers we’ve done business with were both great. Thank you for having sent each of them.

AirCo was very responsive to our request for a quote for replacing our HVAC system. Their professionalism is unsurpassed. Charlie provided detailed information that no other company has given us before. His kindness and quick response were very appreciated in our time of need on a hot August day in Texas. We definitely plan to continue using AirCo services. Thank you so much for coming to our rescue.

Comfort Advisor Charlie Osborne, Installation Technicians Leo Solis and David Martinez was very courteous, professional and did an excellent job. I am very pleased with the results.

Every person I met or contacted at Airco was knowledgeable, friendly, thorough and efficient. I had very few questions because explanations were so thorough. Installation was scheduled quickly and the installation was both quick and professional. We are already seeing lowered electricity usage and we are so much more comfortable!

Appointment scheduling was not great. But Punna Pun, the technician was an awesome. Keep up the good work.

Great service and fair price! Very quick to respond.

Today Juan and his co worker came to make adjustments to our new Trane unit. They did an awesome job. Everything works great We are very happy with their work.

Great, efficient service. Plenty of notifications about who is coming and arrival time. Left the place cleaner than when they got there!

Alberto was great. Explained everything he was doing and what was needed.Great level of customer service.Also was kept in the loop as to when tech was on his way and arrivalGreat overall. I have used these guys for years. Always happy with the service

Micaiah was very professional, knowledgeable and courteous. Explained everything that was wrong and best options to repair the situation. Highly recommend Micaiah for any service!!!

Its summer in Texas and no one wants their A/C system to go down over a holiday weekend. AirCo had us scheduled for the next day. The technician arrived, diagnosed the issue and went over the estimate with me and it was fair. Agreed on the service and it was completed in a timely manner. No mess was left. Everything is running great again.

Elvis way very knowledgeable and helped me understand what he was repairing. He repaired my system quickly and efficiently. Charlie did a great job giving me a quote for what I need for me equipment. The company did a fantastic job communicating with me. As hectic and busy as it was on the day I got a repair, I received texts and calls with updates when I would be getting service. I would definitely use them again!

We have been doing business with AirCo since 2003 and have always received top notch service. We look forward to working with you for years to come. Ill certainly give AirCo a call the next time we need assistance with our plumbing. Thank you AirCo for always being prompt and for providing quality service.

The service was prompt. I was able to get a same day appt. The office kept me updated, via text,, of my technicians ETA. The technician was very courteous and professional. And very knowledgeable. He clearly explained my issue and had a price quote ready for review. I would recommend this company.

Had issue with my AC leaking water. Alberto was very nice, helped fix issue, answered all my questions and recommended things for me to take care of. I like my overall experience with AirCo. Nice customer service and professional people. I recommend AirCo to people looking to get their ac fixed.

The technician was very professional, they diagnosed the AC unit and game few options based on what they found. After agreeing on ‘my best’ option the unit was up and running in less than 2 hrs. Why are going to be able to sleep tonight nice and cool. Thank you AirCo

These guys cost waaaay more than some of the other folks. I was quoted over $14,000 for a new 2 ton unit. The AC Lady quoted me around $6500. AirCo charged me $145/lb for the 410a coolant! The AC Lady charged me $30/lb. I understand that different businesses have different operating costs - but if you have to create SUCH a disparity between you and your competition youre probably not operating your business very efficiently or youre cheating your customers. If youre reading this review - you probably know who to call.Also forgot to add that the last technician from AirCo broke my attic door and it now has to be screwed shut. Im not very happy about this either.

Alberto was fantastic! He is experienced, confident, and thorough. His ability at explaining his process throughout the service was extremely comforting because we finally felt like we understood our issues and what needed to be done. He efficiently replaced, repaired, and cleaned everything necessary and left no mess behind. And to top it all off it was fairly priced!

Ive been getting my AC servicing with Airco for 5 years now and the quality of service has been superb everytime. I trust them with their recommendations and never feel being sold unnecessary services. Their dispatch is super helpful and flexible. They give you ample time with prior ETA information. Alex the technician is such an honest and hardworking man. He represents AirCo through and through. Keep it up. I am a lifetime customer. Cheers.

The technician, Albert was very informative, professional and knowledgeable. He explained in detail what the issues were and how he would repair it. He also recommended the maintenance plan offered by AirCo and I purchased that as well. The price for the visit and repair was very fair. I appreciate and am grateful to Albert and AirCo. I am a very satisfied and happy customer!

Micaiah and Sam with AirCo came by to fix my A/C unit and were awesome. Very professional and kept me informed on what they were doing the whole time. I will definitely use AirCo again for any issues that may come up.

The team was on time, did excellent work, and was very clean and courteous. We’re very happy with our new system. Arturo was very helpful in directing the relocation of our new air handler to a location that enabled the overall airflow to be more balanced, and actually saved us some money on the installation cost too. He was very helpful in demonstration of operation and preventive maintenance details as well. The system works great and is so quiet we can hardly hear it operating.

Very quick to respond and get a tech to the house. Elvis was professional, courteous and explained everything clearly. Apperciate the great service!

Joshua did a great job. He explained all of the issues with my HVAC system and repaired these issues. Also, he explained the maintenance program, which I purchased.

Alex was very professional and explained the routine maintenance plus a couple of repairs. He found that the biggest dollar repair was warranty work, which I would have had to look up. Much appreciated.

Raul did a great job! Was very thorough and explained the ins and outs of the AC system and why he recommended the calibrator be replaced. I had a lot of questions and he was very patient with me and went above and beyond to ensure I understood and felt confident in his recommendations. Highly recommend.

Kristin was my representative who told me about financing specials and explained about the system that I need. Very nice and professional! Thank you

Highly recommend ! AirCo did an amazing job! We are so grateful we got a second opinion. Heidi educated us on our options and they were able to install our unit the next day. The new AC unit was installed in a timely manner as well.

We had AirCo replace the entire HVAC system for our Church in Irving back in May 2021. We had AirCo install UV lights as well so it was a big project. After the completion of the project we wanted to have a walk thru and understand where the new air filters were installed but unfortunately their project manager never responded.We were also told that AirCo will provide a maintenance contract but again nobody followed up. Multiple people from our organization have called AirCo since but nobody comes. On two separate occasions when we escalated the issue we were told a technician would be sent but no one came.We are having some cooling issues and I am not sure if we can rely on AirCo to diagnose the issue in a timely manner.

Alberto was very honest with us about the issues our AC is having. He was up front with us he showed us what the issue was. I really felt he knew what he was doing. Very friendly, but ready to get to work!!

Alex was very professional, he did the job and worked extra hard to get the repair perfect. I would definitely recommend Arco Air Conditioning for your install,maintenance and any repairs. Thank you for making sure we had AC in the hot weather!

Alberto was professional and knowledgeable.He explained everything thoroughly.Carlos gave us several estimates and provided a high level of expertise and service.Arturo was our main installation tech-he was polite, worked very hard to get the new unit put in, made sure all was cleaned up, and explained the entire process to me. Thank you!

I enjoy working with Kristin Hensley. She knows her HVAC and takes the time to ensure you get what you need and will truly enjoy. I didn’t know anything about variable speed systems but have now bought two from Airco through Kristin.

Micaiah was very professional. He knew what he was doing and explained everything. We couldnt have asked for better service from AirCo. Great experience!

First off I was scheduled for an appointment without.a time window so I guess the expect you to wait at home all day. Although on my many calls they did say “ well we don’t recommend staying at home and waiting for us because you will be notified 30-45 min out”. So I’m supposed to go to work or run my errands and just drop everything I’m doing at a moments notice? I received a text at 9:44 am that I was the next call. And a tech didn’t show up until 10pm. The tech was professional when he showed up he diagnosed the problem pretty quickly and replaced a 40$ capacitor with a 300$ Capacitor plus the service call…..The mark up is ridiculous for a swapping of a part that took 20 minUpdate…after leaving this review Ricardo a Manager from Airco immediately reached out to me about my experience and had a discussion and said that customer service was important to him and wanted to make it right.

Both Josue and Sam were great. I would definitely recommend using this company.

I have had 3 different visits with 3 different employees of airco. They have all been very professional and down to earth. No pressure but very informative. This company will be a definite choice for any future plans for Air Conditioning/Heat needs. As well as current maintenance. I look forward to having my new unit installed and updating my review. I will get back in a month or so and update.

The AirCo technician, Elvis, was very knowledgeable about my AC system. He took the time to explain everything to me. I will request Elvis Gomez the next time we get maintenance on our AC unit.

Very knowledgeable tech. Took his time to explain and go over the issues and did the repairs.

Update: I wrote this review 2 weeks ago and received the phone call from managers next day. They sounded really care about their service and promised to refund the amount I paid. That hasn’t happened yet. I uploaded the picture after I cleaned the clogged pipe myself after the technician left.Also I found out that this company charge almost 8 times more for 410A freon.The estimate was $238 per pound with this company, other companies gave me the price of $30 per pound. Unbelievable…——————————————They are definitely over priced and dishonest company. I had a water leak from inside unit so the first thing the technician did was cutting the drainage pipe to check then cleaning the pipe. That cost me $85 a service call fee + cleaning fee of $168 that he didn’t even use vacuum or check the line from outside.Then he told me that if the cleaning line is busted it out in the downstairs bathroom sink that connect it to the ac drainage, he has to cut the pipe and clean and reconnect pipes and that would be another $250 which it didnt even make sense. He also mentioned that drainage pan needs to be cleaned and he can add tablets to that and make sure that connection is clean and that would be another $50. I don’t know much about AC but I know that’s something I can do my own just paying $6 for the tablets at home depot so I declined it.Then he went to outside to check the outside unit when I asked him don’t we should test it out before he leaves.He came back in a couple minutes and mentions there would be another additional fee of $68 or so to check the line that there is a possible leak.He keeps dropping additional possible charges and I had to stop him at the point and just leave.I’m not sure he knows what he was doing but I had enough already with this company.My AC drain line is still clogged.I wasted my time and money on this company.Beware!!!!

Micaiah is thoughtful and knows his stuff. He is professional and we always have a great conversation. Keep it up!

Alberto Martinez came to my house and fix the wiring. Detected the problem quickly and fix it quick as well. Price was reasonable and quality of work exceptional. Would recommend Airco for AC service. Thank you

Alberto did a great job tuning our A/C system. He clearly explained all work & costs. Our system is now operating more efficiently and cooling properly. Highly recommend!

Like everything else, my AC died and the tech, Elvis Gomez, came out and identified the issue quickly and got me back up and running within an hour of his arrival. Cold air never felt so good!

Great service I really appreciate his detailed explanation and patience while working in the rain super attitude I appreciate his commitment to excellence.

Great service from Michael Foster and Raul Perez last week and today in analyzing and repairing my AC unit. I’m an AirCo club member and have used them for many years. They are a quality company with knowledgeable employees. I highly recommend them!!

The technician, Alex was very professional and thorough. He explained the problem and patiently answered my questions. Extremely knowledgeable. This was quite refreshing after having two technicians out the same day from different companies to assess the same problem. Clearly a different dynamic in AirCo personnel and approach - thanks Alex and AirCo.

It was an amazing experience! Im very thankful for this very talented man you sent to our home. My husband is not easy to deal with, and you all we were extremely awesome!

Have not actually had work done yet. Weare getting new heat/air with heat pump. Heidy Rich is great asset to company. She is very knowledgeable and explained products well with no pressure and no up sell. We look forward to doing business with you!

Came and cleaned our AC unit as well as changed the filter. Great service. Highly recommend.

I was very impressed by this company they were professional and the installation was done in a timely manner. I recommend them Arturo was the best and very professional.

Our AC decided to stop working when we were expecting 100 degree high temperatures, of course. The 24 hour phone line was answered promptly and I was put on the list of service stops for the day. I received texts throughout the day giving me status updates on someone getting to me, so I wasnt stuck at home waiting. Our tech Micaiah did an outstanding job. He listened to my description of the problem, he performed the diagnostics, and found the source of the problem quickly. He thoroughly explained everything, gave me my options, and answered all of my questions. We have used AirCo for several years and they are definitely our first choice for all things HVAC.

We called on a Sunday evening at 5pm fully expecting to get an answering machine. What we got was a very nice and helpful human who was able to set an appointment for 8am the next day without needing an emergency visit. The tech (Elvis Gomez) was great, fixed everything fast and warned us of other problems they saw with the unit (its almost 30 years old). Im happy with my experience.

Micaiah did a great job for us. He is very knowledgeable and professional. He knew exactly what the problem was and went right to it.

I was very pleased that Raul was polite and took the time to explain everything that he did. He was honest and did not try to scare me into buying something extra that I really did not need.

Good enough group of people but watch out as the want to hard sell replacing your system vs repair. I have found it to be less expensive and more fair using other a/c repair outfits and after using Airco for 10 years will no longer. I should have quit earlier since they use proprietorial width air filters you can only get here.

Had a great experience with AirCo. They were easy to work with and clear on what their plan was for a new AC system. I had a couple of follow-up requests for them in order to tune and improve the performance of the system after installation and they were prompt and solved all the issues.

My dad called AirCo to have our thermostat fixed on a Thursday--the service tech who came out was really nice and fixed it pretty quick. However, it went out again on Saturday--after trying to get someone back to our home on Saturday, someone finally came today (Monday). Again, the tech was very nice and professional. We thought the freon might be leaking since something was wet underneath our unit, but the tech said nothing was wrong--even though it was almost 85 degrees in our house. Im not sure what he did, but it worked--the air is back on and working again. BUT--we were charged $80 for a service call since nothing was wrong, despite the fact we were told it would be guaranteed for 30 days. I understand its a very busy time of the year, but I dont think we should have been charged for a service call if they guarantee the repair for 30 days--were being punished for not having something wrong (though Im sure if something had been wrong we would have been charged a lot more). Unsure if well use this company again....depends on whether or not their fix actually fixed it.

The appointment had to be postponed due to heavy rain. On the day that we rescheduled there was some drizzle. The tech, Micaiah, was courteous and professional. Despite the rain, he worked on the air conditioning unit outdoors. He explained the work and also what I need to keep it running properly. I appreciate the extra time he took.

Very friendly, knowledgeable and professional technician. Answered all my questions about how the system works and what he was doing. Found a bad capacitor in quick order and got it replaced and the system back up and cooling!

Our AC went out in the middle of June. AirCo came out as fast as they could. They quickly diagnosed the problem and repaired the AC to get it back to running again. Amazing job and very professional. Highly recommend.

David G came out promptly and was friendly and professional. Checked to see if any of the manufacturers warranty would defray some of the cost of the repair. AC repairs are never cheap but its nice to feel as though a company is looking out for the customer.

Alex Valencia did a top rate and thorough job of checking my Trane system out during a scheduled spring maintenance visit. He found a leak in the heat pump evaporator coils that I was unaware of and ordered the necessary parts and will schedule their replacement when parts are received. He even took action to partially complete correcting one of two issues I had following the installation of a replacement system in 2019. I have nothing but praise for the job Alex and other AirCo maintenance technicians that have provided routine maintenance for my system.

Heidy went above and beyond for us. Super professional, enjoyed her company and the vibe she gives! Feel like we gained a family member! She got her crew come in the next day and placed a whole new system.

Juan did a fabulous job and, as always, the Airco team were on time, very courteous, respectful of keeping our house clean, and communicated throughout the entire process. We have used them to install and maintain our AC and Furnaces and We will be continue using them for all our HVAC services based on their excellent customer service and value for money.

They were great! They came in and fixed everything in a professional manner.

Bill came out and inspected the A/C in our new office location. He was nice, professional and knowledgeable. I think the only thing I disliked, which is not a reflection of Bill, is the inability to schedule and exact time/day. I still give them 5 stars because I know things can be hectic and busy so maybe its not like that all of the time.

Micaiah Lilly did an excellent job under rather arduous conditions. The fan on my outdoor compressor unit had stopped working. Mr. Lilly came out late in the afternoon, just as the rain started to fall. When he arrived it had turned into a real downpour. He kept his focus and diagnosed the problem and came back the next day to replace a defective capacitor. No sooner than he had arrived, though, it began to rain heavily again. In spite of the messy conditions, he got the job done and brought the unit back on line. All the while maintaining a positive, cheerful demeanor. I really appreciate his professionalism.

Technician was very punctual, professional and very nice. He was courteous and covered his shoes. The company kept me updated with the time which I really appreciated. I will most definitely use them again thank you

Michael was terrific. He diagnosed the problem and explained everything very well. Also was very polite. I would say you need to make sure he stays with the company.

Having received a courtesy call from the office first, Jason came to the house in a timely manner. He was professional and efficient in the performance of ac maintenance. We will continue to request him as our service tech for future calls.

Micaiah was very professional. Explained the plan before he did anything and thoroughly explained the issue.Have always had good experiences with air co.

Airco had been servicing our A/C for years. When we had to put a new one in they discovered that the A/C was pulling super heated air from the attic, a situation that had been occurring the entire time they serviced my unit. They refused to even offer a discount on service to repair it, even though they had missed this issue for years, costing me higher electricity bills and assumedly more work for the A/C that eventually died.

My wife was very happy with the customer and technical service thank you!

I’ve used AirCo for over 18 years and they are responsive to get the repair done quickly. They let you know the ETA of arrival as soon as they can. Technician Elvis is always professional the many times he has serviced the HVAC units. I highly recommend Airco.

Very professional and good young man. I was very impressed with him. You have a valuable asset in this young man.

I definitely recommend Airco to anyone who needs their air conditioner checked and repaired. Justin Loraus came and checked my air conditioner found the problem, repaired it and had me cooling off in no time. Thank you for that!

Purna was very professional and patiently explained what he was doing each step of the way. First service since installation and everything went smoothly. Highly recommended!

Airco was awesome! Dave offered us a good deal from the start instead of playing the pricing games other contractors embrace. Juan and William did a great job installing the unit. Their workmanship was top notch. I couldnt be happier with my new Trane system. Ill be recommending Airco to all of my friends and neighbors!

We have used AirCo for many many years,,,, Always the Best service and Professional staff. Andrew is Fabulous... We appreciate his work and the work he does on my Moms A/C as well.... Highly Recommend

After a long day of HVAC-work, Justins last job was our house around 8 pm. Despite the later hour, he was courteous, positive, and efficient. He quickly got our AC going again, ran maintenance checks, and cleaned the condensers - he showed me pictures of Before and After, and gave me a comprehensive list of all work done. **AirCo installed our AC 3 years ago, and I always go back to them for maintenance. Very dependable and highly recommended

Excellent! They did a great job on installing a complete new a/c heating system.

AirCo was very responsive to a problem with a evaporator air leak. Justin the Service Supervisor, corrected the air leak quickly and handled the call in a very professional manor. 5 stars for exceptional service. Don Kmack

Alex Valencia came out yesterday and quickly solved our issue with our heater. We were on rolling blackouts and he offered to wait til our power came back on, about 5-10minutes. He was very efficient & thoughtful. I was very pleased with his service & especially thankful he came so quickly . We have used AirCo for years & always got great service. Thank you Alex.

The only thing that took long was the wait time for the tech to arrive. But I did appreciate the texts I received that provided me with an ETA update and explanation of the delay. The technician was very professional and provided adequate details that helped us understand the situation and costs.

Justin was very patient and professional throughout the time he was in our home. He answered all my questions and did his utmost best to ensure my home was balanced properly with our AC system especially in my children’s rooms. Thank you so much to AirCo and to Justin for great customer service! Definitely praise and a raise is deserved for Justin.

Macaiah Lilly was friendly, knowledgeable and explained my problems and options. Immediately determined that the evaporator coil and drain pan was frozen. The freezing of the drain pan stopped all drainage from the unit, causing it to leak.Set up appointment for first thing the next morning to discuss the cost of replacing the evaporator coil or replacing the entire AC system.

David Martinez installed my new A/C and heat. Absolutely a perfect job!

Alberto came for the yearly AC tuneup and he was very professional and explained everything he did. We never get anything but exceptional service with AirCo. I recommend them to everyone when asked. Top notch service.

After decades of great service, I was a little sad to hear my rep had retired, but I got another great one. Kristin, our new rep was very helpful when our system decided to go out on Christmas Day. She met with me the next day and we had Jose and David install the new system within two days. Outstanding customer service and the installation was courteous, professional and as smooth as glass. Outstanding AirCo! I guess I will use them for another 25 years!

Juan was thorough and very professional. He took time to explain what happened on my new unit. Great job!

Juan arrived on time and worked tirelessly until the installation of the new air and heat system was installed. He and his assistant did a professional job and cleaned up once they were finished. Juan answered all my questions and explained the features of the system.

I really appreciate Elvis and Carlos hard work.They did their work in a timely manner and in a professional way. Their work was amazing.AirCo should be proud to have technicians like them. Thanks

Alberto found the AC problem immediately! He serviced our Trane units carefully and quickly. We were very happy with his professionalism and skill. We will ask for him next time!

We have an older home in the Alamo Heights neighborhood that had no central air and they installed a complete new system. From the initial consultation to the entire installation process they were great. We had a hiccup with installation of the unit and once it was realized they immediately corrected it and it didn’t change our installation time. Heidy helped us get all set up and was so friendly. Jose and Balam were great techs. They were knowledgeable and made a noticeable effort to make sure we were happy with the work and the system. So happy we found this company to help us!

Quickly diagnosed the problem as a faulty sensor. Only charged me for the $85 service call. We deleted the sensor and now are back in business.

This company installed the HVAC when home was built. I continue to use them for their great service. The tech Purna provided great service and was great with explaining issues and even recorded the problem so I can see. I am happy with service; however; I wish the manufacturer covered the labor.09/09/2021 - Elivs G installed capacitor and coil. Exactly job! Explained why the parts were so important.

Elvis Gomez did outstanding repair service on our AC system today!!

Alberto did a great job for us. He found a problem we didn’t know we had, he showed me the issue and he replaced the part. Highly recommend Alberto for your air conditioning maintenance