Warning drivers dont waste your time here this people are lazy imagine if this lazy people runs this country .Im not going to send my drivers to this location. BLACK LIST
AVOID THIS PLACE.Mister napoleon complex (check-in clerk) needs to be FIRED .Complaining about too many trucks checking in at one time, talking down on his supervisor, saying she doesnt know how to schedule loads.He changed my 8am appointment time to noonVery UNPROFESSIONALStay at with your Xbox if you dont want to work.
Nice People, really quick and helpful.
Very fast unload
Cant they find somewhere else for the person who works the check in window to do paperwork and let someone who doesnt mind having to handle truckers work in the window instead?
Easy in easy out little slow getting loaded but employees where friendly.
A punch retired people run the ware house 10hours of waiting still waiting the really need new employees
Great job
I rarely feel the need to share a poor experience online as I understand things happen. My husband and I purchased a dishwasher through Samsung who chose to use XPO logistics for the home delivery and installation. We paid extra for install and to have them haul the old one off. XPO failed to ask COVID pre-screening questions when the initial delivery was scheduled so all they did was drop it on our front porch. (Please note: there was no mention of pre-screening questions in any emails or phone calls we had with them to set this up.) When we called to schedule the install and explain they said the ticket had been closed and we would need to call samsung to open a new ticket, so we did. After two weeks we finally get the install scheduled only to get a call the day of from the delivery driver saying that they failed to get the supplies they needed to install so we would have to reschedule yet again. I would not opt to use this company in the future.
Office people are rude and want to make you wait so they can play on their phones and not do their job waited 2 hours just to show my paperwork for a 33 pound box. Loaders on one hand though never had an issue they get a bad reputation because of the idiots in the office
No the worker was not nice and friendly
Nice people, but the guy at the front desk is a D..K
Took me over 5 hours to get loaded
This is an excellent company with excellent pay my best friends brother works for this company and has for a while I would give it a 9 out of 10
Nice and friendly staff
Its a good place to load,the people are nice and has plenty of room.having a bathroom for the drivers is great.getting harder to find that anymore
Always have waited 4-6 hours in the past. Lets see how fast they are now.
Takes forever to load and unload
Do you have driver training ? Like slower traffic keep right ?I just spent 15 min stuck behind one of your trucks blocking the the left lane the ENTIRE length of 565 at 520pm.Please help this poor driver from embarrass your company further with your XPO logo on that truck .He didnt even move over when he had room in the right lane... forcing cars to have to around him. It was so backed up I couldnt pass him till 565ended .I would hope XPO would want a better public reflection of their company than this
Why do business have to try to make things better, when in reality it just messes it up. This was a great place to pick up, but not today. Now you have to have ppw, check in at the office, which is run by a very unprofessional, rude guy, getting an attitude because, I dont have all the ppw needed, ( never had to have it b4). Cussing his computer while Im standing there. Freight isnt even here, weve been here plenty of times, & freight was always ready.In the past the shipping people handled everything & you just told them where you were headed, theyd load you & youd be on your way. Now you have to deal with office people, who apparently think their better then everyone else. Very disappointed with this place now.
They get you unloaded here pretty fast.
Had a good experience unloading
Everyone was very friendly and professional.
They are very slow at there job. Been here 3 times every time its 3 hour wait. Today Im the only truck going on 3 hours again. Way to go xpo staff and loaders
Very slow long time wait
Great people .
30 docks and you sit and wait on a door when most are empty .
Slow to load 1 skid 366 lbs. Took almost 2 hours to load. Skid was supposed to be ready by 10am central time.
Shipping is very slow
Check in two hours ago steel waiting to get a door.
Great receiving team
Checked in at 11:00 am, right now is 4:00 pm still waiting to get loaded, i talked with them few times during the waiting time, and now I had to tell them I’m leaving, so they put me on the door
Checked in at 1330 appoint was 1430 didn’t start loading till 1900! We come here daily and it like this every time. No reason for that.
Love working with XPO
Good
Slow service worst managers
Super slow
Great place
Slow to load
Excellent service 😎👐
Too long to load!
They take time to download you