They were responsive and honest with regard to analyzing the condition of our chimney. They also carried out only the repairs that are stated in our agreement. Prior to this, they explained everything to us, and they were able to make a schedule that is convenient for me. From now on, we will hire Chimney Sweep & Repair Pro Huntsville to perform the annual cleaning task on our chimney.

I found their contact information on google. Their staff at the end of the line greeted me warmly and does not sound like an auto generated voice mail. After a short conversation and explaining to me how they do things, I scheduled an appointment. There were two people who came to my house. One of them was supposedly the supervisor and the other one was their technician. They have this video device that can capture images inside the chimney without breaking too much sweat. The problems were revealed immediately, and they told me the possible solution. They gave us different options and we choose to trust their recommendation. We were happy with the result and will hire them again for chimney sweeping in the future.

So, my damper has not been working for a few weeks. Ive been delaying the repairs since I am worried about the cost that it entails. One day, I called their customer support and ask about their service. Their customer representative asked me questions related with my chimney. She also asked me if this is the best time to visit and conduct a quick inspection. I said yes immediately after they told me that the inspection is free of any charges. LOL. When the team arrived in my place, they inspected the chimney and told me that the problem is too simple. They completed the fix after a few minutes and simply charged me with their transportation cost.

This business is shown with a Huntsville AL address, but when I called, an automated message says that they do not provide services in this area. Its not worth your time to make the call.