I Called them 5 times. Could not leave msg as their voice mail was full. Sent text again no response. Called someone else.

Tanner and Kyle saved the day! I am so appreciative for the time they took to brainstorm a solution so the ginormous surround that made my fireplace look like a chalkboard wont be necessary! (The salesperson did not tell me about this huge, chalkboard-sized surround. The sales technician also didnt mention that the fan would be audible along with a sort of annoying hum. For the amount of money we spent on this system, it would have been nice if he had been clear about how exactly it would look) Anyway, thanks Kyle & Tanner!! You two are the best! My husband and I are (now) so happy with how it looks...it even makes up for the annoying fan noise. Be sure to ask for Tanner and Kyle as they are awesome! And the company should thank them as they are the reason I didnt (justifiably) lose it. Bonus: Tanner also removed a regulator that our contractors folks had installed inside our house after explaining the dangers of that (gotta love Alabama codes)!

We just purchased our home in December and we could not get info from the sellers regarding proper cleaning and maintenance of the fireplace in the home. We decided before we used it, it would be best to have it cleaned (if needed) and inspected. The book time in winter is crazy busy and I believe it was about 60 days out, but given the season this is normal. Preston and Mason showed up on schedule even calling ahead to let me know they were on their way. They were polite, professional and took time to answer my questions (which I asked a lot). They cleaned the chimney, inspected it and addressed potential future concerns (issues that for now are ok but if left overtime would become a problem). I appreciated this as it gives me time to prepare to get them addressed. They did not sell me on anything not needed and provided pictures of the areas of concern. I highly recommend this company. Everyone should do annual maintenance on their chimneys/ fireplaces if they use them in winter. The price was fair for the work and service performed and We have zero complaints. Highly highly recommend!

After weeks of waiting for an estimate and countless phone calls, we finally received a call back to let us know that they wasnt interested in taking the job because it was only a install of the fire box and they didnt get to build the chimney. What a waist of time! 3 weeks waisted when I couldve been on someone elses schedule! They came to bid the job during the removal of the old chimney, so it isnt like there was any misleading information. Fire box was on site and old brick being torn down at time of estimate.

Had the honor of this company and great technician Preston Smith come take care of my chimney. We just bought an older house and to say it hadnt been cleaned in awhile is an understatement. They came and did an immaculate job with wonderful customer service. I will definitely use them again and highly recommend. Well worth the cost.

Preston and his coworker did an outstanding job with our chimney inspection. They were very knowledgeable and provided excellent customer service. They answered all of our questions and did not try to up sell us on things that were not needed. I will definitely continue to use their service annually for inspections and any other work. I would 100% recommended them to anyone that needs work done on their fireplace.

I highly recommend A-1 Chimney. They provided OUTSTANDING Service with low cost. If it was possible to give them a 10-star rating, they deserve it. Sam Solomon was the technician. He is professional and is a Outstanding representative for this business.

A1 Chimney Specialists are an exceptional company! From the dispatcher to the technicians it is obvious they are a very professional organization! They are courteous, prompt and provide quality service!

We loved the service that was provided when we really needed it. During these times precautions were appropriate but the job got done and we are up and running again! - KK

The folks at A-1 are communicative, professional and accommodating. They showed up, did the work and didnt try to push more services on me while also explaining what could be done to protect/preserve my chimney in the future. I will definitely be calling again!

The team at A1 was awesome! The cleaned my dryer vent and chimney, and replaced the shattered back wall of my fireplace with no muss or fuss. I’d definitely recommend them to others!

Great working with Robert and Mariah at A-1 - thanks for all of your help and cooperation on our project. Frank M

They didnt provide service to my area, but customer service on the phone was great.

These guys are very knowledgeable and friendly, and they do good work. They were open to questions. They made some recommendations based on photos and explained everything very well

We called the number from Google maps. We tried calling several times and had a busy signal each time.

A1 chimney specialists are professional, knowledgeable, prompt, courteous. They inspected, repaired my chimney and dryer vents. I highly recommend them.

They did a great job installing a new damper plate.