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Public Storage
17952 Gothard St, Huntington Beach, CA 92647, United States
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Public Storage

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Ci
Review №1

Anabel was so amazing. I had a issue with a different location but needed some paper work sent to district manager. Anabel was very knowledgeable and went above and beyond, the matter was resolved very quickly. Thanks also to Dawn for the quick response. So are so appreciated.

D'
Review №2

Clean storage facility with convenient affordable supplies. Ask for Anabel for friendly fast customer service.

Sh
Review №3

Good location,good service,Annabel help me well,thank u~

su
Review №4

I love ANDREA!!! Wow, amazing service, answered all of my questions, so attentive, great attitude, I’ve used this place off and on for years because of the service, but, ANDREA was AMAZING ! Thank you

Do
Review №5

Anabel was awesome today. She is always friendly. I love her customer service. I give her 5 stars.

Jo
Review №6

I really wish I could access my storage past 6pm on the weekdays and 5pm on the weekends. I work till 6:30pm so I can never go to my storage during the week.

Fr
Review №7

Anabelle is great to work with. I have been at this location for over 5 years and have seen the changes the property has done. This property manager is in top of her game!

Ka
Review №8

This place is great! Organized, clean, maintained well, and the customer service is always great - Andrea is such a pleasure to do business with!

Je
Review №9

Anabel was very helpful and professional with the storage policies and providing me with my stowage great job kodos...😇

Ki
Review №10

Zanaida and Anna BelleVery helpful and excellent serviceThank You

Mi
Review №11

Such an amazing location its clean and well maintained. Manager Anabel is very knowledgeable and amazing. Will recommend to others.

Da
Review №12

I LOVE Anabel she was so kind and sweet ... Very professional..I recommend her and this place for your storage needs..Very professional and clean

Da
Review №13

Locations is very clean and well maintained. Manager Anabel was amazing she showed me around the property to look at the available spaces. Will look forward to rent here and will recommend to others.

Ga
Review №14

Anabel was great! She made sure to hold the unit I was looking for while driving over from a different location. Thank you Anabel! I love my unit. :)

ch
Review №15

First time renting any kind of storage before out move. Anabelle was super helpful answered all my questions was upfront about the fees and cost. In total she made the process super quick and easy for us to get the until we needed

Mi
Review №16

Anabel the manager at this location is very helpful, informative and thorough. She helped me transfer from a 5x6 unit to a 10x10 unit with ease. I recommend this place and if you get the chance to work with Anabel, youll be in good hands.

Do
Review №17

Anabel was friendly and very professional. Would recommend

Ro
Review №18

Manager Annabelle at Public Storage in Gothard street Huntington Beach was excellent. She gave us bottled water while we were loading our things into the unit in a heat wave and saved the day. It took us a while to unload a large truck; Annabelle came by a bit later and gave my little girl (and us) yummy popsicles ....just phenomenal service! I would recommend Public Storage here at Gothard street, they are really great!!!! Anabelle is nice, polite, kind, and amazing. Definitely *****5 Stars***** Review from the heart, Patricia, Kevin and Jessie.

Le
Review №19

What a great facility with an amazing manager. Anabel really knows her stuff ran through all my available options. Will recommend to others.

Ca
Review №20

Extremely pleased with the service we received at Public Storage. Anabel was really amazing in explaining and going through what size options are available. Looking forward to continue doing business with Public Storage.

Ro
Review №21

Anabel was extremely helpful with everything and made it so easy

Bo
Review №22

Anabel was great! Answered all my questions and told me how to register online. Easy to complete forms online, Unit was ready and clean when I got there. Definitely recommend.

J.
Review №23

Super clean facility at a great location with the wonderful friendly staff! Anabel provides old school customer service and makes you feel like #1. She went out of her way to accommodate my needs. Should you forget that your bill is due, she will call to remind you personally! Other businesses should learn from her how to succeed. So refreshing to deal with people who actually have their hearts in the game in a world where this is highly lacking. I highly recommend giving them your business!

Ka
Review №24

Renting a space at this facility on Gothard St. in Huntington Beach was quick and painless. The office staff was efficient, helpful, and very professional. My family has more than one rental space at this facility and we wholly recommend this site to anyone looking for a convenient storage location.

Ne
Review №25

Andrea was super sweet and helpful.A++++ review

Da
Review №26

Anabel was very nice and helpful.

De
Review №27

This facility was well managed. Anabell is professional, knowledgeable, and courteous. Grateful to be using their services.

ri
Review №28

Very helpful and thorough manager..walked me through the process with ease...Gave me the best option based off my needs. Will definitely recommend!

Ta
Review №29

Anabel has been very kind and knowledgeable. I didn’t think about how difficult it would be to get a unit at this time. Care is taken to honor social distancing and today’s concerns.

Ma
Review №30

Anabel was fantastic. She made sure I knew what building my storage was in and helped with all my questions today. I’m new to storage units so I was little nervous but she made sure I was comfortable and had everything I needed for my unit.

Tr
Review №31

Crystal was such a great help, and answered any question I had. I would definitely recommend this public storage to anybody.

An
Review №32

Thank you very much for the Professional, caring and very much easy to work with staff here at public storage on Gothard in Huntington Beach. I first walked in and was greeted by the most sweetest and caring person I’ve met dealing with storage facilities. Anabel and her team helped us with this suddenly and stressful situation in which we needed help on deciding which size unit would work best for us. With her expertise and advice. She did just that!Great job and keep up the great servicePublic Storage

HP
Review №33

I have been using Public Storage for over a year now, and I must say, Annabell, is a great representative for this company they need to duplicate her. I recently had to move from a larger unit to a smaller one and Annabell, was such a great resource to me in making the transition as painless as possible. Thank you!!

Yv
Review №34

Anabel was incredibly helpful and friendly. She provided us with the best customer service Ive seen in a long time. Impressive and thats hard to do with me. I highly recommend this location because of her. Way to go!

St
Review №35

At first glance the location looks nice but that wasn’t the best part about my visit. I was helped by a Veronica and I was absolutely amazed with her kindness and patience. My visit couldn’t have been more pleasant! Veronica thank you so much for your help!

Ev
Review №36

Anabel is very sweat. Shes got an outstanding customer service. Friendly and helpful. Great place to store. I would recommend this public storage anytime.

Cr
Review №37

I stopped by to post my moms monthly payment and Anabel was very courteous and was a wonderful person to talk to. Even though my moms storage is not in this location we often do our payments here. Property looks very clean and well maintained. Thanks Anabel for your great customer service.

Ar
Review №38

Just amazing helped me with my first purchase, I was running late Anabel was very helpful and made the process super easy! Amazing customer service will definitely Recommend people to go here

Aa
Review №39

This facility is really the best! Anabel has the best customer service. She was very informative and helpful on choosing the right size unit for our storage needs. She was also able to help with packing ideas as well as choosing the right packing supplies at her store!!!Thank you Public Storage of HB

M
Review №40

Love this Public Storage and the service from Annabelle and her team is outstanding

De
Review №41

Anabel was nice, professional and had an answer for everyone of my questions. I recommend storing here. I have used Extra Space Storage in the past and will only be using Public Storage, for my storing needs.

Me
Review №42

John has been great right from the beginning. I had originally made a reservation with another location the area but did not like the customer service so I tried his location. Right away I new this was the better choice by how John treated me. He was kind and friendly and super helpful. He make a point to fully explain all policy and procedures and pointed out all the improvements made to the location. Every time I stop by I always see him onsite working in the office or cleaning around the yard. Go see John for great service!

Ma
Review №43

I just left Public Storage at Gothard in Huntington Beach. I was very overwhelmed this morning when the family member that was going to store my items informed me they couldn’t do it anymore. I’m so glad I found this location mainly because of the person running it, John. After calling different storage locations, I decided to go with this one. John put me at ease informing me about the promotion they are running, advising about the size I need and showing me a clean unit. Top personalized service is hard to find now at days, thank you John!!

Tr
Review №44

Ive been extremely happy storing my personal belongings here with Public Storage, Huntington Beach. Anabel, and staff have been very helpful whenever I needed an issue to be handled. Oh, and not to mention the friendly customer service! I highly recommend storing your belongings here!

Gu
Review №45

Ms. Garcias showed me the units available, in size i needed but she was quick to find me one close to what i needed in a nother location closer to my house.. Great customer service and attention to detail... Thank You. Will definitely recomend her services to my friends and relatives..... keep up the great work.

La
Review №46

First time in a storage unit place.Maria politely greeted and was helping me right away. Explained everything clear, answered any question I had, suggested furniture covers and size recommended. After showing me the unit size in person, how to assemble the door/lock she had a great attitude towards everything. Nice smile and I felt comfortable in her care. Thanks Maria

Tr
Review №47

I am very pleased with the service I have received. Anabel has been a great help in every way.Thank you again Anabel!

Mi
Review №48

So Far this place is super clean, the staff is very friendly, they tell you what is available and what u will pay first month, and how payment will be billed.I highly recommend this place

Da
Review №49

Annabelle was an angel, she was willing to stay late and help out my friend on getting his storage unit set up at a competitive price as other storage places. The decision to use PS was that they have access till 9pm where the other places all closed earlier, and the kindness of Annabelle.

gi
Review №50

Thanks for the Great customer service Anabel! Very friendly and helpful. Really appreciate your help! 😊 keep up the good work

Ma
Review №51

Property manager John Davis was super friendly and helpful. He explained everything about the contract and the facility in detail and thoroughly answered all of our questions. Definitely a 5-star experience!

Li
Review №52

I called earlier and spoke to Kristie. Very pleasant, helpful. I went in on my lunch hour to rent our second storage space and she was so friendly and helpful. Thank you Kristie for making this an easy transaction, as I was on my lunch hour. Keep up the good work.

Jo
Review №53

Anabel was a great help, set me up with a perfect space for my needs. Place is clean and easy to work with. Highly suggest this facility for storage needs.

La
Review №54

I have been renting here for quite some time, Im always happy to see Joy, she is so amazing. Today I met Heidi, and I really like her too. She is very out-going and sweet. She asked me to let everyone know about my experience here. This facility is clam and clean. No weirdos, hanging around the facility. I feel like my stuff is safe. They might not have a lot of available spaces, but thats because of how great the facility is. If you can get the size you need make sure you get it, cause they go quick.

Si
Review №55

Anabel in the front office is friendly, effecient, and goes out of her way to make customers feel welcome and is patient with customers who are new to the storage system! Prices are great here!

Ka
Review №56

We have a unit here and have been very pleased. John is terrific to work with. The place is clean, we have what we need, and its an easy in and out when needed. We recommend this location and John!

Do
Review №57

This is the best facility in Huntington Beach Joy the manager is fantastic. She is so good at her job, plus this is just a perfect location all lower level units. Also for the most part this place is spotless they keep it very up to date. Great job Public Storage!!!

Se
Review №58

Anabel is amazing. Responsive and helpful. Unit is perfect. Clean place - no riff raff.

Ni
Review №59

Anabel was super helpful and great to deal with.

Do
Review №60

After two break ins and a fire public storage wants me to find another storage place.it wasnt my fault that a unit. a few away caught fire if I could give less than one star I would .not very happy right now bad workers said they had another unit

Ti
Review №61

Anabel is very professional! Great customer service. Made my storage needs very easy to arrange. Great job Public Storage

Kr
Review №62

This location is amazing! the customer service is always great here. I have never had any problems.. Kristy (i hope i spelled her name right) is always so helpful. I have been to another location and it was terrible so i ended up switching locations to this one.

Am
Review №63

I visited Public Storage today in search of a storage room for my mothers belongings who will be moving in with me. The young lady that helped me out was so nice and friendly. Since I know nothing about storage I had many, many questions and Joy answered all them and made me feel really comfortable. She took me out and showed me a few different size units so I could get an idea of how much space we were talking about. After we go through my moms things this weekend and figure out how much room we need, I will be back to see Joy. Thank you Joy for all your help today, it was very nice to deal with someone who was so caring for my situation.

Sh
Review №64

I was using this location for over a year. Never had any problems. Manager was very helpful with all the questions I had.

ro
Review №65

This location has great customer service and its always a pleasant experience whenever I visit. Kristy always makes sure Im taken care of and I just enjoy her great energy. I look forward to many more visits to this location, thanks!!!

de
Review №66

Annabel is absolutely AWESOME!!!!!

Va
Review №67

I have been renting from public storage for a year now, I really like this facility. Today I went in to pay my bill. Heidi was very nice and helpful. This office has some of the nicest managers and employees. Another thing I like that its in a safe area and its always clean.

ha
Review №68

Anabel was very helpful & friendly and got us set up with a storage unit very quickly!

Ro
Review №69

Annabel gave me great customer service for my check out today!!

De
Review №70

Sharon helped me rent a storage unit and select exactly what I needed to buy for packing my clothes and dishes. Sharon was very kind and patient with me and offered a world of excellent advice. I truly appreciate her kind professionalism. Also, Ive never rented a storage space before and was very impressed with how clean and secure everything was -- PS far exceeded my expectations. Many thanks to PS for making the daunting job of moving a little more pleasant and manageable.

Me
Review №71

Great service and nice safe location. John helped us and he was very knowledgeable. If your looking for storage in HB come here.

Da
Review №72

Honestly, from the start Matt was very professional and courteous which is hard to find with the younger generation these days. I would definitely recommend this location for storage and privacy in your own unit. The End

Ja
Review №73

Alex is a fantastic addition to your team!!! Super helpful and efficient. He is why I will continue to go to public storage for my storage needs :)

jo
Review №74

Veronica was very helpful and professional. Great service and would definitely recommend this location

Th
Review №75

This is my second encounter with Maria. Both times i found her to be very professional and knowledgeable. Pleasant personality with an easy smile. Would definitely recommend her services

ma
Review №76

Anabel os the greatest. Very attentive to all units and her attitude is the best.

Ma
Review №77

I received a great service at this location. John was very nice and helpful, explained everything in detail, and made sure I got the best storage option.

Co
Review №78

Joy at Public Storage is absolutely the best. She listens to your needs and gives you the best possible solution without being just about the bottom dollar. A real people person with solutions to your storage needs. An asset to the Public Storage name. Thanks for all the hard work Joy !!!!!

Ke
Review №79

Anabel has been a great asset in helping myself and my family with are storage needs

se
Review №80

Sindy helped me to fix my gate code because it was not set right. She was fast knowledgeable and very efficient. Seen her cleaning the property afterwards. happy to be renting at this location where management cares about the tenants as well as the establishment appearance. I recommend this place for Sure

Ja
Review №81

I was looking for a storage unit and a friend told me to go to Public Storage. I went into the store and spoke with Judy she was very professional andkind she showed me things that I would need to protect my belonging while they were in storage. I recommend anyone looking for a place to store anything! Thank you Public Storage!!!

El
Review №82

Fantastic experience! John was SUPER helpful and made it smooth sailing! I wouldnt go to any other storage location!

mm
Review №83

Joy was great at getting me the appropriate size unit for storing my belongings. I have always had great experience with Public Storage. Anwar, the manager at the Public Storage on MacArthur Blvd. is exceptional, so it was hard choosing another facility for my storage needs (I just want a unit closer to home). But Joy is just as spectacular!

Sa
Review №84

We were helped by anabel, she was very helpful and made the process very easy!

Me
Review №85

I had a great experience with Public Storage! I was reminded of my payments and any changes. The office staff was always polite and Sharon was very helpful when I needed to move out. I just got a new place, so I had to move out but I would recommend them and be back if I ever need a storage unit!

ju
Review №86

So far so good! I came in today over the labor day weekend looking for a storage unit, and was greeted by Diana. She was so helpful, and provided excellent customer service. I definitely feel like I am in good hands having made the decision to use this facility!

Bi
Review №87

The sad victim of the homeless/criminal population. The rates are reasonable and the storage units are clean, accessable while located in a convenient location. I guess thats the issue, as my unit and others were broken into twice in three months. Its not good when you know the PO because of making frequent crime reports. The facility apparently, does not monitor all sides of the property resulting in seemingly compromised security. Their problem basically involves repeat petty criminal offenders.

Al
Review №88

Hate the cut open hours

Ca
Review №89

Joy was such a pleasure! She got me an awesome unit for an incredible deal! She made the whole process simple and painless! Thank you, Joy!

Ti
Review №90

Anabel was such a great help. Wonderful customer service!

st
Review №91

Joy is absolutely amazing at her job. She is very helpful and knowledgeable. Update 6-1-19: John is awesome. Very customer friendly. Does a great job👍🏾👁👃🏾👁👍🏾

Ka
Review №92

Sharon and her colleagues provided the perfect move-in/move-out experience as we were transitioning my fathers estate after the sale of his home. She was efficient, explained everything, offered alternatives to lower cost, and was always accessible. The unit was clean, easy to access. Would recommend this location.

De
Review №93

Joy and Bill helped me get into a storage unit today and they were wonderful. They had everything we needed and it was the best experience ever. The unit was clean and we were in and out of there quickly.

Sh
Review №94

Me and my bf needed a storage and Sindy did not just set us up with the perfect deal and size but also hooked us up with a good discount on our packing supplies. She was beyond amazing in providing service, had a great attitude, and i loved the property since i walked in. clean and nice place. Will deffinately recommend this place!!!

Ja
Review №95

Katie was such a delight, courteous and made me feel as if we were old friends seeing each other again. She was very helpful and knew just the right suggestions to make and didnt pressure me into anything. Im only using storage short term, however if I need any storage in the future then Im coming back to see Katie!

Gi
Review №96

Clean, Courteous and Professional - Great Place to Store Your Stuff.

Ga
Review №97

Very bad customer service. The property manager is an absolute idiot who you can barely understand. The property itself is absolutely disgusting. The cops are there nearly everyday due to homeless people living in the units and storing their drugs. If you want a safe place to store your belongings and want professionalism go to SMARTSTOP where you get your 1st month FREE!

Ci
Review №98

John was quick, knowledgeable and made the sign up experience easy. Facility was clean and easy to access.

Mi
Review №99

This is our second time securing a storage unit in this location. Sharon has been extremely kind and helpful through both processes, and continues to be professional and courteous each time I speak with her on the phone or at the property. I recommend this location to friends and acquaintances who are looking for units, and I will continue to use this location for all of my storage needs. Thank you, Sharon!

St
Review №100

Sharon at public storage was very quick and efficient in getting me set up with a storage unit. The facility is clean and looks very secure. The property is easily accessible and I like that it stays open later than other storage businesses. So far Ive been very pleased with the service, which included making my reservation online, a quick response via telephone, and a fast sign up process.

Information
33 Photos
100 Comments
4.8 Rating
  • Address:17952 Gothard St, Huntington Beach, CA 92647, United States
  • Site:https://publicstorage.com/self-storage-ca-huntington-beach/93?pid=pslocalsearch
  • Phone:+1 714-653-1483
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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