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Waterchase Apartments
15100 Golden Eagle Dr, Humble, TX 77396, United States
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Waterchase Apartments

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Es
Review №1

Do NOT move here. My car was vandalized with over $5k worth of damages. They have no cameras for proof. Their gates are always open and unlocked. They never fix any problems. Just tell you oh well not our fault. Ive been asking for pest control for the past 2 months still no show. They could carry less about any problems and are highly over priced for the horrible service they have. Manager literally told me and I quote., we dont advertise safety here.

Je
Review №2

Nothing is fully fixed or replaced. Everythings painted over.

Ra
Review №3

The apartment complex was nice three years ago but it is starting to turn into a small hood. People smoking marijuana, playing loud music and walking around like they are inside their homes while outside. The initial cost of almost $1K was ok I guess for the space but not for the appliances. I was paying almost $200 more by the time I left. They want 2020 prices for 1980 residency. Its not updated at all. I will say maintenance was very friendly but they patched up things. The front office staff changed frequently, but they were alway nice. The residents below me had a dog that constantly barked day and night and I was unable to utilize my patio due to the copious amounts of dog feces and urine smell coming from their patio. I complained but nothing was done. This was just my experience. Others may have had a more pleasurable one. I just couldnt see myself staying there another month or year.

Ja
Review №4

I stayed here for a year never had any problems, the first property manager lied about a lot of things but thank GOD she is gone and now that Deaundra Nash is the property things get handle in a timely manner! I will miss my stay here, I felt really safe and I would recommend friends and relatives here!

Em
Review №5

The complex floods fairly easily, have lost my car once, and almost again five months after.Being built in the 1980s, be careful about leasing in the upper floors because they get really hot in the summer, the A/C units arent able to keep up.My shower has black mold that was painted over before I moved in, however it came to surface again after two months. Also, a lot of roaches, luckily mostly those small kind, but maybe a big one once every few months. Small ones maybe once to twice a month.Dog park does not really exist, its just a plot of land with broken items and broken fencing. The pool is alright, small and unattractive but it works I guess. Workout room is just a 10*10 room with one rundown threadmill and some missing weights.The mailboxes are in bad condition. And there is no ceiling lights in the master bedroom or living rooms so it tends to get dark easily. Decent amount of windows but people will peak if youre on the first floor, so i kept windows shuttered.The price is high, and keeps going higher each renewal but decent location however!Also shout-out to the maintenance staff, great people! Office staff was frequently switched out, but they were mostly all nice!

Da
Review №6

Clara helped me & my girlfriend tour the apartment & apply for a 2 bedroom. She was really nice & helpful! She had all the answers before I could even ask. We applied for the apartment the same day and she helped us get everything done so easy & quick! Waterchase is a very good apartment complex but she makes you wanna be there just with her being herself! If you ever stop by here, she’s the person you need to go to!

Ro
Review №7

Beautiful place to live, quiet and peaceful! The staff is very friendly and helpful, and the manager is an Absolute Doll! Ms. Priscilla goes above and beyond the call of duty to assure a that the transition into your new sanctuary is as smooth as possible. Absolutely love her!! ❤️I HIGHLY RECOMMEND WATERCHASE APARTMENTS!!

J
Review №8

Ive been a renter since September 2018 and I absolutely love it here. With the quietness and upkeep of the complex and the space provided in the units I will say Im happy I found these apartments! The fill in Complex Manager Ms. Bella Beltran has been a superb manager and has been very helpful taking care of any concerns with my apartment unit which to say the lease rarely has issues with the way they stay on top of things. As much as I love Priscilla, The Original Property Manager, she will be missed here at The Waterchase Apartments!

Ja
Review №9

Love the community is very nice. I love that they have a washer and dryer inside. Close to beltway 8 and 59

Li
Review №10

Ive been living here for 6 years coming this October, really nice place and neighborhood. Bella is very nice and really been really helpful. Thank you all staff for great help in all our needs. Great service

ma
Review №11

I am Tenant here I was asked to leave a review about the property and I can say I am very satisfied with my unit. Thank you Bella for making things happen for me and Family. You mention your new but two thumbs up good job

Jo
Review №12

Well....where should I start? My experience here has been abismal. I had my car towed from MY assigned parking space because of a mistake the leasing office made by assigning a new resident to the same space as me. Then when the issue was brought to their attention, they gave me the run around before I had to go to the tow company myself to fix the issue. I have had a nest of carpenter bees outside my patio since I have moved in to the complex and reported it at least 5 times with nothing done to fix the issue. The staff is rarely available when something is needed. The discounted rent that they promised as a result of an early rent payment for a previous month never happened...the list goes on smh I would make sure that you exhaust ALL OTHER AVENUES before considering coming here.

Da
Review №13

I often come visit my brother over here and this is what Ive experienced when coming to visit. Broken mailboxes that have not been repaired in almost a year. Vehicle towed from assigned spot with decal. Vehicle vandalized in front of the front office. No security cameras. Poor floor plan layouts. Power dims in apartment when someone turns on something in an entirely different unit. Weed smoking in the so called workout room that really only accommodates 2 people. Roaches roaches roaches. Only 10 spots for visitors that tenants usually park in with over 100 units. Carefree workers in the office that show no concern for tenant dissatisfaction. Welded walkthrough gates that limit accessibility to units. No dropbox for packages so they are left at office front door with no camera thats outside the gate which makes it easy for someone to walk up and steal packages. Vacant parking spots reserved for tenants that are not being utilized that could be used for visitors near office. I DO NOT recommend these apartments to anyone no matter how desperate you may be. Look for better accommodations. Be warned of over paying for less amenities and features.

Ca
Review №14

I love my new apartment! It’s amazing and also the floor plans! I love that it has washer & dryer inside that is amazing! I love how they have a playgroung & and pool & also a laundry facility on site! It’s amazing that I have assigned parking & very awesome location! It’s close by my daily routine

Fr
Review №15

Very nice and professional. Always going out of her ways to help the tenant. Always smiling and welcoming every time we come to the office. Make us tenant to really feel welcome and feel like home. Please keep her here for us please. We love her. Thank you.

An
Review №16

Visited for a tour on Wednesday and was treated with excellent service by the leasing agent Belle. She told me she was some what new, and if there was any questions I had and she didnt know, she said she was going to get back to me - and she did in a timely manner! Belle and her co-worker Belen working together as a team trying to figure out my situation at this time made me feel welcome and I really appreciate it. I highly recommend these two amazing leasing agents/managers to stay at waterchase apartments. Keep up the great work ladies!

Eb
Review №17

All I can say is DO NOT RENT HERE!!!!!!!!!!!! Priscilla is the office staff and she is always not knowing what is going on. She will give an answer one day and the next day its different. I scheduled a carpet clean since December and have never received it yet, this month is my last month I bet I will get a bill for the carpet being clean. I live in apt 808 and its a hot box my thermostat is set on 74 to 75 depending on the weather sometimes even 72... but the temp in the apartment is like 80. I put a order in to come fix and they always say its working fine. My light bill be from 200 to 280 its because the unit is out dated like the dishwasher and the washer and dryer. So rockstar management is who own this complex and they are money hungry they dont care about making this a nice place at all they care about is the money. You have to pay for second parking with open spots available always, you have to pay 25 or 50 for your clicker to get in the gate or you will have to wait tell someone comes in. if your garbage disposal brake you have to pay for it. Priscilla said when you sign a lease its like signing for a home like where they do that at its so sad. this is the first apartment complex I had to go through all for this BS. than the mail boxes are always open so anyone can come take your mail. mail be all over the ground its a shame. I am so happy 6/30/29 is my last month here ... my rating is a neg - 000000

It
Review №18

The office staff are very helpful in the application process. Also it is very easy to get in contact with the staff to get maintenance done to the apartment since you can go to the waterchase website to put in a work orders. The area has great access to the beltway 8 and 59. Traveling in and out of town is relatively easy. I would definitely recommend this wonderful apartment complex.

Ch
Review №19

Wish I could give more stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ great complex and quite. Friendly Staff Tiffany is a awesome manager maintenance always on point too. And its at the best location 😍😍 staying there for two yrs and it keeps getting better....

Sh
Review №20

Absolutely love living in this Apartment complex, its well kept up with and Tiffany is a great manager whom does her best to always help in anyway going out of her way. Walking distance to a few places. And havnt had and problems with neighbors or crime.

ch
Review №21

The management team is really nice and friends the apartments are pretty spacious

Er
Review №22

This is a very nice community. Very clean and the office staff (Tiffany) are extremely nice and attentive to the residents needs. I would recommend to this property to anyone.

Al
Review №23

Bella very helpful she does what she say she’s going to do . When it comes to Bella she’s a really good person thank you

Be
Review №24

I have been here a year and i have never had any problems. The office lady is good person. She is very helping. I recommend Waterchase Apartments

an
Review №25

Great management. Always know how to please the community. Great maintenance team. Always fix any issue that I may encounter.

ur
Review №26

The years that I lived here were great. I am sad I am moving, she helped me with everything. She is great and she is amazing.

Ja
Review №27

So where can I start...I been living here going on 3 years now I love living here its quite and peaceful here. The front office Tiffany is very nice and on point. The maintenance people are very quick when things need to done when you put in your work odder . I love how we can go online and put a maintenance request in. Love how they got a playground for the kids and an area for your pets. These are wounderful appartments to live in and call home.

Ca
Review №28

I went to visit this property before I moved to Northlake Manor. The visit was fantanstic. The manager was very nice and very helpful. The apartments are very nice. Location is very nice as well. They have an amazing pool playground and pet park ! I loved it!

be
Review №29

I love the feeling that comes with living here. The staff are always punctual and friendly. Management here treats us in a kind and friendly manner always making us feel welcomed.

El
Review №30

I was apartment shopping and Sara was very helpful and hospitable. The community is super quiet on a Saturday which I was so surprised.

Jo
Review №31

I really love my apartment complex. I also love the office the office manager Ms.Tiffany, shes always very helpful with me and the residents, I really love my residents. never any noise or violence, very quiet, not considering moving any time soon.Mr.12xxWaterchase Residents

Sa
Review №32

The management and maintenance staff are quick to respond, friendly, and professional. very nice place to live and I feel safe in this community.

La
Review №33

I love it they are quiet and in a nice area that is close to my job. And the management staff is very nice and friendly.

Ke
Review №34

Just moved Im and am in love with the community. Highly recommend checking them out!

He
Review №35

Staff is very polite they treat u like family i would absolutely recommended any one to live here the complex is very clean with a very friendly

T
Review №36

I lost my job cause of waterchase, theives broke into my work van multiple times and also the apartment towing service towed my vehicle out of my assigned spot numerous of times..Before you sign your agreement pay attention to how many months you sign for they will switch a 12 month to a 16 real quick

Da
Review №37

Waterchase has the best people in the leasing office. Tifini is the greatest she handles business and you only have to tell here once . I had a problem in my unit and 10 minutes later maintenance was there getting it solved. Thank you Tifini

Ta
Review №38

Very nice apts.. Best part is its located by EVERYTHING

Re
Review №39

Friendly staff and a nice place to live. I really enjoy the 24 hour fitness center

Sh
Review №40

I really love waterchase apt there are a grate place to call home.

Mi
Review №41

Manager was very helpful came in to ask for a one bedroom and she offered to walk the property with me and it was great . Clean property and very calm . Manager name is Tiffany and shes very nice, nothing like the apartment next door audobon park apartments . Im liking foward moving in and being apart of the complex :)

L
Review №42

Ive been around a lot of the apartments in North spring and I can honestly say this one wont dissapoint, apparently the apartments were flooded a while back and it doesnt show or smell anywhere. They did an amazing job restoring every apartment and even now theyre putting in brand new washers dryers in all the units from sears. Tiffany at the office Id very helpful and most of the day she will be in the office if theyre not on lunch break. Once you can expect the schedule the office is open youll know when is a good time to visit. They made the rent payment system easy and theres even a phone app to pay with. Overall the problems that most places face dont really show. And the people renting here are very civilized, my last apartment in timber run there were shootings and people smoking weed out in the front, yelling and making hard to sleep. NO ROACHES ANYWHERE!!!!

Ru
Review №43

This place is awesome, especially the management... they help with all my problems at the apartment, tiffanny is very sweet and respectful

Da
Review №44

Love it!!

Br
Review №45

I love this property everything is clean. Have a LOT of hard workers.👍

Le
Review №46

First off anybody that gives this place a nice review is clearly lying and working for the management company. These are apartments are horrible. As a few people have wrote the onsite manager Tiffany has no idea how to manage an apartment property. I wonder how this woman still has a job. I beg you to keep driving if youre considering moving into these apartments. If you want your car towed move here, if you want to be charged for excess bogus repairs once you move out then move here. If you want to look at trash everytime you drive through the gate, then move here. If you want to deal with a clueless property manager who doesnt know the terms and conditions of the lease you sign, move here. You have been warned!!!!!

Th
Review №47

Waterchase is the diamond in the rough you search for when you are apartment home searching. Only there isnt any rough as its in a great area. Less than $1000 gets you two large bedrooms, two full baths, and two balconies. Thats unheard of in such an area near shopping, other luxury apartments, and being on 15 minutes from downtown Houston. I really appreciate how well the complex is kept up and the new roofs atop the property, that shows the owner is concerned with investing in the property. All living spaces are beyond spacious, and if you are someone with a lot of shoes the second closet in the master has built-ins and is perfect for easy viewing and access to your collection. Storage is not a problem here as with many apartments. Convenience has been considered, and is offered with this property as you receive your own parking spot, washer & dryer included, and outside locked storage.The property manager her was a dream to work with, come see Tiffini she is the type of representative that all apartment complexes need, yet few have. Waterchase is clean and well kept, the type of place you will be proud to call home when you have visiting family and friends.

Ce
Review №48

I loved it ! Great service and staff was amazing

Ga
Review №49

Quiet and friendly community. Staff is great

Li
Review №50

I like it its cool. Especially how the pool is clean.

Eu
Review №51

Signed my lease May 2015, June I was ready to move out. The office manager was horrible and couldnt care less about the tenants. Numerous maintenance request went incomplete unless 3 4 and sometimes 5 calls were made. My refrigerator stopped working and it took them 3 days to check on it and it needed to be replaced which they did with one that had no shelves in the door. After several requests for another one, I finally gave up. The pool was more closed than open. Parking was horrible! Trash was always overflowed and smelly. I would not live there again if I was given an apartment rent free!

Do
Review №52

Horrible place. Model apartment looks nothing like the actual apartment.

Lo
Review №53

Terrible management, no one speaks english enough to understand what they are saying. management company is a phony until you get the BBB involved, than they start flying out the woodwork. email and phone number and address are fakes. experience living here was terrible, i wouldnt reccomend this home for a dog.drainage system doesnt work, car was flooded cost me thousands to fix. had bee problems, nobody ever fixed it. had bees in my house and they wouldnt fix it. the office personnel doesnt know anything. wont give you supervisors contact info or anything.worst apartments ever.

Ja
Review №54

Good neighborhood, always clean, recommend to anyone looking to rent

Ev
Review №55

Really nice place and always clean.

ma
Review №56

The day I came to sign my lease they notified me that I will pay $35 for being qualified tenant which is absurd I wish they denied my application

St
Review №57

Clara is great!

Sh
Review №58

Its very clean and management is very respectful

Ju
Review №59

I very like it!! Eccelent how they show model room am very glad yo visit you

Qu
Review №60

Not much public parking for visitors . Only a few spots for people going to the leasing office they are future q

An
Review №61

Had a problem with getting my toilet fixed had to call for almost a week and half before someone decided to come.... Sorry as hell

Ye
Review №62

Loving this place already

An
Review №63

This place is great!

Ca
Review №64

One word. Dont!

De
Review №65

Very clean and quite residence

Je
Review №66

Cozzy places

Re
Review №67

I think they are not at all honest I called to make an appointment at the time I called they told me it cost 989 dollars the next day when I went they told me that 1340 I let them know so they do not waste time getting to these apartments and receive a bad I try and then they come out are deceptions

by
Review №68

Very good property and maintenance Always clean. Recommended for anyone or family that is looking for apartments

Information
20 Photos
68 Comments
4.2 Rating
  • Address:15100 Golden Eagle Dr, Humble, TX 77396, United States
  • Site:https://rockstar.apartments/humble-tx/waterchase/?utm_source=gmb&utm_medium=organic
  • Phone:+1 281-671-4903
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:10am–2pm
  • Wednesday:Closed
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
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