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EZ Comfort Air Conditioning & Heating, LLC
7707 N Sam Houston Pkwy E Suite D10, Humble, TX 77396, United States
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EZ Comfort Air Conditioning & Heating, LLC

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Ja
Review №1

When I spoke to them on the phone they scheduled my appointment they were very professional aside from that the person that was going to do the maintenance and the work on the house called me they promptly called me which I was surprised happily surprised may I say and he explained everything to me I had a lot of questions bye used them for insulation or re-insulation mine was really bad and I had a tea read it over the years I didn’t even know it happened but he explained it to me anyway all my questions were answered reset the appointment he was very nice and professional sir if I had any questions I could call him directly and I thought that was great. In the mist of all this I had emergency gallbladder surgery so I was in the hospital while this was happening they were very kind and patient and even waited until I was out of surgery to take my payment over the phone who is scheduled the maintenance because I also got the yearly maintenance where they come out in the summer and then they come out in the winter to check and it looks beautiful it looks great so hopefully everything is good. I have not been into the attic but I if it looks like the outside unit then everything is great thank you so much I look forward to working with you in the future

Ra
Review №2

Technician was very thorough in making sure my unit was cooling properly. He took his time and made sure it was charged properly and the pressures were correct. This is the company to use when you need AC work! Most other companies want to get in for a quick fix, get paid and get out. These guys genuinely have the customers interest in mind.

Mo
Review №3

Excellent customer service! This is the best experience I’ve had with an AC company. Alfredo Sandoval is the best in his craft, extremely knowledgeable and thorough throughout the entire process. He was able to come out within a few hours of my initial phone call and gave me multiple options regarding my AC issues. If you’re looking for someone trustworthy and reliable, Alfredo is your guy! Don’t waste your time looking elsewhere, highly recommend!!

Re
Review №4

I cannot say enough good things about this company. Our AC system went out on us on a Sunday, my husband called Alfredo Sandoval, he answered his phone we told him what was happening he showed up Monday morning ready to work fully prepared. He told me he would have a new AC system in starting later this afternoon, Alfredo and his crew showed up, ready to work. They were at my house until 8:30 PM installing my new AC system. It was a long hot day and night, Alfredo brought a portable AC for me to used during the day until they came back to install our new system. He went above and beyond and he took care of us just like he said he would. I highly recommend Alfredo and his crew anytime. Thank you again Alfredo Sandoval! And EZ COMFORT AIR

We
Review №5

After being without A/C for 3 weeks due to my home warranty company and the inept contractor they used, I was at my wits end and decided to find my own A/C service. I called EZ Comfort Air and they were at my house within an hour and a half. Within 5 minutes they had correctly diagnosed the problem and set up a plan to replace my A/C and heating unit. The gentlemen who came out and worked to install our new unit were great and very professional. There was a mishap with one of the techs accidently halfway falling through the ceiling of my kitchen, however, they assured me they would fix it at no extra cost to me, and had a great sheetrock repairman out the next morning. Despite that, I am thrilled with the knowledge and professionalism of this company and their ability to do everything is an extremely satisfactory time frame. I look forward to the relationship Ill have with this company for the next 10 years (due to my 10 year service warranty on my new unit). I rarely give 5 star reviews, but I am very happy with my decision to call EZ Comfort Air. Thanks guys!

To
Review №6

Working with EZ Comfort Air has been such a great experience. We had a brand new unit installed last year in 2020. Their customer service dept and installation crew were amazing and explained everything to us regarding the unit and the new digital thermostat.We recently had to call EZ for help regarding some water issues in the attic that affected the duct work in our home. Their response was so quick, they dispatched someone the same day! It was nice to see Mr. Juan Martinez when he arrived, he was also on the original installation crew a year ago. Juan is knowledgeable and skilled at his job. He provided an assessment, a quote, and came back the next day to complete the work. He and his colleague worked all day yesterday until the job was finished, and contacted me today to make sure everything was still running smoothly.It’s not always easy to trust someone with a major home purchase or repair, but I have 100% confidence in them and highly recommend using EZ Comfort, and Juan, if he’s available.

Ja
Review №7

EZ Comfort installed a new AC unit as well as a zoning system in our home. They have been extremely responsive throughout the process as we got up to speed with the new system. In addition, they have amazing technicians as well.Juan in particular did a great job: He came out on an emergency service call, in a thunderstorm, to help troubleshoot our system. It turned out to have nothing to do with the AC, but was in fact a plumbing problem. Juan went above and beyond by working to ensure we got our plumbing issue sorted, and the AC was back and fully operational. We really appreciate the work the team here does - highly recommended!!

Ju
Review №8

Wow! We are so impressed with the service provided by EZ Comfort. When we returned from a trip, our AC was not working. My husband searched for a well-reviewed company in our area, and EZ Comfort was listed - and the reviews were spot on! Ten minutes into the estimated arrival time, our hero - Felipe - arrived! My engineer husband noted Felipes expertise and more importantly his focus on safety. Within about 20 minutes, Felipe diagnosed and fixed our AC. He very professionally explained the problem and the fix - all with a smile on his face. Because of Felipe, we also purchased the maintenance plan - and will request that he does our checks. Thanks so much for providing such great service and employing Felipe!

No
Review №9

EZ Comfort Air Conditioning did a great job. My AC units were not cooling as efficiently as they should. Juan explained everything they were doing and what he found. He provided me with different solutions and didn’t try to sell me anything I didn’t need. They were able to diagnose my AC issues quickly and were able to tell me why my units were not cooling the house. They found our pan in the attic was about to overflow so they blew it out. They also cleaned the coils on the condenser, which were really dirty. Units are running efficiently and feel the issue was fixed. Definitely recommend EZ Comfort Air.

Ja
Review №10

EZ Comfort installed a quality Trane system on my previous home, doing an outstanding job with excellent follow up periodic service and now needed a replacement on my current home. They came out on short notice, within the early part of their 2 hour window (others offer 4 hour windows). Alfredo and Phillip went right work, assessing the problemThat set the need of a new system into motion and then collecting info and photographing the various elements involved in a replacement for an accurate quote. Due to shortages of equipment needed and what is in stock not in stock and availability to install ASAP proved a challenge for all vendors asked to quote - it was a close decision between 4 different vendors opted to go with a competitor who had everything ready to go with a good price. EZ Comfort is still on top of my list but my flexibility of not having AC at all really pushed an near impossible time table which only one could 100% guarantee, without a doubt. No fault to EZ Comfort whatsoever- solid company and staff, very professional.

Er
Review №11

I called first thing in the morning because my AC had stopped in the middle of the night and they were at my house less than 4 hours later., which I appreciated. They charge a service charge to just come look but it was refunded when I signed up for yearly maintenance. The parts were covered under warranty but not the labor, which was a little expensive IMHO, but it did get my AC working again quickly and my house was cool again when I got home. They found some other issues that they said they corrected as well. It a little disappointing that my install (not done by them) was less than 6 years ago and the unit had issues (Trane) but this was not their problem. I’m thankful that I had AC later that day. Overall good service.

ro
Review №12

EZ Comfort is an exceptional company and highly talked about in the Houston Humble area. The crew works hard and effectively to get the Job done in a timely manner. Big shout out to Alfredo Sandoval and his team by exceeding all expectations. Alfredo is an industry veteran who’s work speaks for itself. Very knowledgeable and transparent with the work that is done. These are the kind of people I trust working In my home. The competitive pricing, excellent communication and integrity is admirable. I would highly recommend using this company for your HVAC needs. Great people, professional installation, and on time as promised!!!

Pa
Review №13

AC went out over the weekend I called EZ Comfort one hour later Juan Martinez was at my home and by the end of the day my home was cool. Juan was knowledgeable, nice and very respectful of both myself and my home. This young man and the crew went above and beyond.I highly recommend EZ Comfort for any AC service.

Cl
Review №14

Alfredo Sandoval came to my house to service my AC unit. He was very honest, professional and explained everything to me in great detail. Ive used him before and will continue in the future. Highly recommend!!

Ra
Review №15

A huge thank you to George at EZ Comfort AC. He listened and made suggestions and most importantly identified and fixed the issue with my AC. Its been super hot in my house. I called Chimney Rock AC first but was talked out of the appointment and was told an additional return air install wouldnt be done until the off season. Turns out it wasnt a return air issue at all. EZ Comfort took care of me the same day and was on time. If you want fast service with knowledgeable, respectful technicians call them!

Am
Review №16

Juan and Antonio provided excellent service in the midst of tropical storm Nicholas. They were extremely courteous, professional, and knowledgeable, and worked around my crazy constraints. Will definitely use them going forward.

An
Review №17

I had water coming through the bottom of the wall behind our toilet so I called out a plumber and he said it was the AC line. So I called EZ Comfort AC and Juan Martinez came out to check out the issue. After taking the time to check everything he was able to find the issue and it was, in fact, the main line/pipe that the plumber should have caught. Juan didn’t hesitate and figured out how to resolve the issue. I truly appreciate Juan going above and beyond to find and fix the issue. Thank you again Juan for going the extra mile!!!

Da
Review №18

They did the whole attic insulation for me and it made a huge difference in the cooling of my home. They were extremely professional and got the job done in a very efficient manner. Even helped me re-hang some of the ducts in the attic. I definitely recommend this company. I live in Spring, Texas and they had the best price of the many quotes that i received also.

Li
Review №19

I have been without air for 5 days. I called my home warranty company.Choice home warranty. On Thursday morning, they didnt call me until late. And advised me someone would be out between 2 and 4. No one called me and finally showed up at my home at 830 pm.he said he would turn in report. Finally Sunday morning I get a email that they refused to pay for repairs . I SHOULD HAVE CALLED CARLOS AT EZ COMFORT. I called him and he had me a portable AC at our home in 2 hrs. Then he confirmed an appointment with me for Monday.he was at my home early. He had my AC for downstairs up and running within 20 mins.I well never go to anyone else.MY HERO THANK YOU SO VERY MUCH

Mo
Review №20

Felipe was very professional and explained the issues very well. He got the problem fixed and explained other issues that will need to be addressed soon.

Da
Review №21

Alfredo is very professional and polite. How he explained everything to me and was very thorough really exemplified his dedication to his craft. Asked me a lot of questions to help me understand my level of understanding and answered all of my questions with clarity. I’m a first tim home owner, so I’m new at all of this and he helped put me at ease. Highly recommend.

Ar
Review №22

I called him Saturday morning at 8am and explained my AC issues. By 11 am someone was out to my house and resolved my issue. I used this service years ago and received the exact same service. Alfredo is honest and doesn’t price gouge. I love this company!!!!

An
Review №23

EZ Comfort technicians were on time to my same day appointment. They seemed to be thorough and knowledgeable when diagnosing my AC unit. Looks like we may need a new one. The technicians were very customer friendly and apologetic about the wait times for a new system.

Jo
Review №24

Great people. Honest. One time.Very knowledgeable. I cannot recommend enough. I will be using them for as long as possible for all repairs, installation, and preventative maintenance. Alfredo and Felipe came out to the house and helped me so much. I will be using them for any and all future A/C repairs and yearly maintenance. Great guy!!!

Wi
Review №25

These folks we very responsive! Good communication. Actually came earlier than expected, which is a good thing when your AC is not operating correctly. Jorge Sanchez was the tech that came to my house. Positive attitude, very willing to explain things. As a leader of a company myself, I like how Jorge conducted business. Very professional. I give this company a thumbs up.

Ma
Review №26

I highly recommend Juan Martinez! He did some work for n my A/C and did it fast. My a/c had gone out for a couple of days and Juan had my home up and running with cool air in a breeze. He is a professional I highly recommend.

Sp
Review №27

This year EZ Comfort Air Conditioning & Heating has done several jobs for me, and I have been very pleased with the expert service received from them. I might add that their prices are very competitive. You dont have to second guess about what they propose to do to get the job accomplished.This Summer, I had a New and Complete Air Conditioning System installed in my home by Alfredo Sandoval of EZ Comfort (I even got a new thermostat). Recently, Alfredo Sandoval checked my home heating system and explained to me each step he took to do the heating system check up, and what I need to do to help keep the system running smoothly by changing the filters on a regular basis.Today, Alfredo and his Team from EZ Comfort installed extra insulation in the attic of my home. The trip was very well planned by him and his company. They arrived on time as scheduled, each step of the process was explained to me. The heat in my house did not need to be turned off while the insulation was being added in the attic space. Now my home is nice and toasty warm. Thanks to EZ Comfort AC & Heating.The EZ Comfort Team Members are well qualified Air Conditioning and Heating professionals. They dont beat around the bush, they just give you the real facts and you can make up your own mind if you want to work with them or not.Also, if you need a Surge Protector installed for your AC Unit, Alfredo Sandoval can install that also. Alfredo Sandoval has also installed microwave vent duct work in my kitchen for the microwave oven. Excellent Job also. He even installed the microwave oven for me.If your home heating system is not working properly, Alfredo Sandoval is the one to call. He is a very professional and proficient AC & Heating Technician who will take the time to explain the possible problem and outline a plan in your language, either English or Spanish, to take care of the problem.EZ Comfort offers Free Estimates! This is a 5 Star Business in my opinion.

Ra
Review №28

Felipe came out (who by the way is very knowledgeable and thorough) and swapped out my blown fuse and explained to me everything he did and he also informed me of the services they offer. I felt good knowing this company isn’t trying to stick it to customers on the price. I would definitely use their service again for any future maintenance issues.

La
Review №29

Alfredo and Carlos were so nice and explained absolutely everything to me! Honestly the best company that we have called out! Thank you so much!

El
Review №30

EZ Comfort Air Conditioning is by far the fastest and most reliable AC company I have ever use. The gentleman that came to my house named Alfredo was not only very knowledgeable of my AC system but also very friendly and explained to me in ways that was easy for me to understand what had happened. I would give him and the company more than 5 stars if u could .

Ro
Review №31

Great service and advisory. Highly recommended.

St
Review №32

Offered service to come out immediately during call, very polite, very thorough test of the a/c system. Found problems, like broken sect work that had been present for years, fixed that as well as other issues to get the system cooling effectively. I can as absolutely impressed with the knowledge, the professionalism, and the expertise shown by Alfredo Sandoval. Highly recommend him.

Li
Review №33

Alfredo explained to me (with pictures!) what was needed and why so I was comfortable spending the money. He had parts on hand so repairs and maintenance went quickly. Also, Alfredo was just a super nice guy.When my ac finally goes, I’ll be calling these guys to install a new one.

Eu
Review №34

6/29/2021, Mr. Felipe Yanez arrived on time in order to work on my air conditioner. He properly introduced himself and discussed my concerns. He was able to thoroughly explain the work that was completed and made recommendations. He was professional and courteous. I would definitely recommend him and E-Z Comfort in the future. Thank you.

Pa
Review №35

It’s always a pleasure to make business with them. Always so honest and we will guarantee their work 100%. Will go out of their way to make sure you are happy and comfortable with any situation that you may have. Definitely thankful for EZ Comfort and the technicians Alfredo Sandoval, Philip Mora and John Carlos

Ch
Review №36

Alfredo S. was amazing he came out and got us up and running. Cooled off now! Thanks guys.

Ch
Review №37

Sent Juan Martinez out to address the issue. Prompt and professional service. Was able to quickly diagnose the issue and repaired it quickly.Make sure to request Juan when you call he will make sure you are taken care of right

Me
Review №38

I scheduled an AC inspection with EZ Comfort, they were quick to schedule and arrived the same day. My technician Juan did an awesome job of diagnosing my AC system and explained everything in detail to where I could understand what was going on with it. EZ Comfort is an honest, reliable, and affordable AC company. Will definitely recommend and use them for all of my HVAC needs.

JE
Review №39

AlfredoIs a very professional qualified AC technician. This company does great work. I will be recommending them to anybody that needs AC work.

Cy
Review №40

Alfredo an Carlos came to look at the Airconditioner. Alfredo had been there a week before. He came back an tried another way because it stopped blowing cold air. Redoing drains in the attic. It worked. Very polite an professional guys. I’d use them again!!

St
Review №41

Alfredo was very professional and kept me informed about everything he was doing. He was very thorough. I would recommend EZ Comfort to anyone who is in need of heating or AC service.Thank you Alfredo for a job well done!!

Tu
Review №42

Juan is great. He was very patient and attentive the boy needs. He is a gem! He is extremely easy to work with

Cr
Review №43

The technician, Jorge did an excellent job in coming into our home and addressing the issues regarding our AC unit. He explained to us thoroughly what he was doing and what needed to be done to make sure the AC unit would work properly. He is very good at his job as a AC technician and we truly appreciate his dedication and hard work he did at our home. Keep up the great work Jorge. He’s a true asset for the company and for residents who have AC issues.

La
Review №44

Awesome jobWe got sprayed closed insulation and a two ton Daikin mini splitReally quiet and nice.Juan and his crew Outstanding!

Ra
Review №45

I was referred to EZ Comfort by My Mother and Uncle who’ve used them in the past for any HVAC needs. From requesting my appointment online and from start to finish the Installers, Project Manager Richard and Owner Carlos made me feel at ease and were super patient while I had my list of questions as I research ahead of time. They made this big repair for my home seamless and their customer service exceeded my expectations and they made me feel like family which is important.With summer around the corner it’s time to prepare ahead of time so please don’t go with the big companies who see you as a dollar sign look no further EZ Comfort is who you want to use.

Ni
Review №46

Three different technicians within less than two weeks. Three different diagnosis ranging from $500 to $6500. Im confused to why no one is on the same page but looking at the same unit! Although the staff is friendly and fast to respond I need consistency. Ill be getting a second opinion.

Pa
Review №47

Felipewasa very nice professional young man very respectful.Was doing.He with Carlos when ever I had a question. explained what he was doing,answered all questions. Very nice experience with him.

Ki
Review №48

Ez Comfort Air Conditioning and Heating LLC Thank you for the best customer service. I made an inquiry online, set my appointment. Got a call within a hr. Someone came by same day. Service guy explained everything to my husband and I. Highly recommend to anyone looking for a reliable company and reasonable prices!

ol
Review №49

Thank you Ez comfort for coming out on a short notice! Carlos did amazing he was professional and prompt! He came ready to serve, explained what was wrong with my AC unit and even gave me some energy saving tips and maintenance tips for my AC! He was very courteous and knowledgeable. I Will definitely recommend to anyone and call them back for maintenance soon! Thank you EZ comfort ☺️

Xa
Review №50

Jorge and his team did a great job in a record time in the middle of the summer! Thanks guys!

Wi
Review №51

George was a real good professional technician he came out explain all the repairs needed so I decided to go ahead and have the AC replaced

da
Review №52

Jorge with EZ Comfort was very thorough and had my unit back cooling like it should in no time. He was professional and polite. I would recommend EZ Comfort for sure. Thanks.

Ni
Review №53

Alfredo and Felipe are amazing and professional. They were on time and fixed everything in a timely manner. 5 stars all the way around.Nick.

Ma
Review №54

Technician came and was very Informative about what he was doing and looking at. He was very professional and courteous.

He
Review №55

Came out quickly. Got a temp fix to get thru the weekend, til new motor came in, so very short down time. Really nice young men. They got to work and got it done quickly.

La
Review №56

EZ Comfort removed and replaced my 20-year old HVAC air handler and compressor unit. Personnel were very courteous and professional. Carlos discussed the pros and cons of each unit with me, prior to installation. The team arrived and began work on time. The installation went smoothly and efficiently. All my questions were answered in a quick and friendly manner. The team also cleaned up afterwards, taking away all debris and shipping materials from the new installation. Its been two weeks. Weve used the heat and the AC, and the system doing its job flawlessly! I would definitely recommend EZ Comfort Air Conditioning & Heating!

Ca
Review №57

Thanks to EZ Comfort AC & Heating for their extremely quick response.Special thanks to their tech, Jorge Sánchez, for such a professional and thorough explanation during his inspection and, moreover, for fixing the problem in timely manner.Reasonable pricing.

N
Review №58

Jorge was very professional. He came to service the unit very quick. Called about 9:30 a.m and finished around 10:45 a.m. My home was back to normal temperature around or a little before 11:00 a.m.

Af
Review №59

Very professional, helpful and responsive and they did a great job got also our insulation with them overall would recommend to any one. Super happy with their work

ke
Review №60

Alfredo was great. Knowledgable about his craft and great at communicating and explainging options to resolve. Highly recommended.

Ma
Review №61

Our home warranty company sent two different HVAC companies over to our home in humble and our problem wasn’t fixed. Today we were told we needed a whole new furnace on top of add on’s we would have to pay out of pocket. Something told us to get a different opinion so we called EZ Comfort AC, and are we glad we did. Juan Martinez came out and diagnosed something completely different and had our AC running right away. We are forever grateful for honest hardworking people like Juan from EZ Comfort AC. Thank you guys for doing people right and not scamming them like so many companies out there. Won’t call anyone else for any future HVAC repairs.

Jo
Review №62

Juan Martinez was on time and explained everything. Asked questions on my comfort level and any concerns. EZ Comfort has always delivered great service and this trip was no different. Happy to see him again for my heat checkup before winter!

Me
Review №63

I had a mini split AC installed in my garage. Carlos was wonderful, he went above and beyond, he was very informative, gave me suggestions was on top of the entire process and kept me updated. Very timely with the install and the entire process was smooth. I will be using them to perform my regular maintenance now and for all my heating and AC needs going forward. Highly recommend

Al
Review №64

Installed foam insulation in my attic. Great job at a fair and price. Their representative was very professional and everything was done as promised.

Pa
Review №65

Juan Martinez and his right hand man did a great job with adding new blown-in fiberglass insulation to my attic. They were responsive, courteous, professional, and fair. They were the first to quote my project and I believe it was a very reasonable price, with the added bonus of quick scheduling and their effort at going the extra mile.

Mi
Review №66

Very responsive, thorough inspection, professional and timely repair. Great service overall!

Al
Review №67

Jorge from EZ Comfort A/C & Heating went over and above in helping us get air conditioning back on in my house! He was on time and arrived in the time frame he texted me.. My heat pump style thermostat had failed and after dealing with poor internet reception, he took the time to watch a google video to see if he had one in his truck that would work. The new thermostat he installed was simple to use and worked with our heat pump system! On time service and he left us very cool and happy!!!

St
Review №68

Great service! I used EZ Comfort to inspect and quote for an older home I’m purchasing. Their attitude is professional and pleasant, and the pricing reasonable for work. Thanks y’all, looking forward to working with you!

Ke
Review №69

They were communicate with me about the problem. Started work immediately and came out to do Service on Saturday evening . Most important they made sure we was comfortable when the job couldn’t be finished .

He
Review №70

We are really happy with the service from EZ Comfort Air Conditioning & Heating! We had Jorge service our AC and he was excellent, very professional and very knowledgeable. Making an appointment was very easy and the tech arrived on time. Highly recommend, you wont be disappointed!

Ca
Review №71

Juan has been here twice. On time. Polite. Friendly guy. No up selling, just tells you what you need. Even fixed a mistake in records where they thought I had used my two yearly services but had only used this one

Va
Review №72

Perhaps one of the best AC maintenance out here in the Houston area. Alfredo Sandoval is very professional with great custoner service!

Vi
Review №73

These guys are always great! Came out the same day (during the ice storm) and fixed my furnace. Amazing company! They provide warranty on parts and labor so they will come out and make additional repairs until they get it right. Highly recommend them - honest, skilled, and know how to treat customers.

Ni
Review №74

Alfredo always does a great job. One of the most professional tradesmen I know.

To
Review №75

Alex from EZ Comfort was very helpful both in repair of the system and suggestions regarding the maintenance of the filters and pan to help streamline or eliminate future problems.

Ka
Review №76

We have used Juan for years servicing all our insulation needs. He has always gone above and beyond to make sure we were happy with his work. He always tried to get our HVAC Business for our upper end rental properties. Well he was RIGHT. I found EZ Comfort technicians to be prompt, professional and knowledgeable .They diagnosed my HVAC issues, and repaired Quickly. They worked so neatly when they left there was no mess. The technicians used were Alfredo and Phillip- They proved to be a great Team. Whether it is Juan for your insulation needs, or Alfredo & Phillip for HVAC, EZ Comfort will be the company I call. I would also encourage you speak with them about the maintenance/service agreement they offer. I found it to be one of the best in the industry....

De
Review №77

Carlos was great! Incredibly thorough, prompt, and professional work. Honest and clear about everything. Will absolutely recommend to friends and family.

Ar
Review №78

Outstanding service, very professional and knowledgeable, I would highly recommend them!

Ja
Review №79

Thank you to Jorge (George) and Alfredo for coming out to service my home. I am happy and very impressed with services I received. These two guys did an Awesome job even behind a hot mask during this pandemic very nice and came back within a few days with the part needed for my A/C unit. Great work EZ Comfort!!

Tr
Review №80

Technicians were knowledgeable and very nice. They were very punctual and honest when it came to the work. I would diffently use them again

Ma
Review №81

Carlos and Alfredo went above and beyond my expectations on our new HVAC system. They were kind and courteous while also being extremely thorough on walking me through the initial inspection to the final work being completed. Very pleased with this company and would easily recommend them.

Im
Review №82

Responded quickly to a service call last minute when the office AC went out.Within less than 1 hour had the part to replace it and had it up and running.

Mo
Review №83

Alfredo was very helpful and made sure that everything was up and running properly.

Em
Review №84

I contacted EZ Comfort to service my AC. They had Jorge come out the next day. I needed a new A/C. They scheduled the install the next day and completed it before my work shift was over and a fair price. Amazing!!!!

lu
Review №85

Had some coils that needed cleaned. And the repair technician was prompt on getting out to my house and everything was done without a hitch. Great staff @ EZ Comfort!!

Ma
Review №86

George and his team were terrific to work with! They were extremely professional and meticulous in their installation of our new HVAC systems. They even protected our floors by covering them before starting their work and thoroughly cleaned up afterwards. We will definitely continue to have them service all of our future HVAC needs and highly recommend EZ Comfort to anyone looking for exceptional HVAC quality installations along with impeccable customer service. Overall they were a wonderful, honest company to work with! Great Job!!!Thank you EZ Comfort for making our home super comfortable!

Pe
Review №87

As far as value, EZ Comfort is somewhere in the middle, theyre not the most expensive but theyre not the cheapest either and were more than willing to work with us in that area. When we called, they were extremely responsive as were able to move us into their schedule for a same-day installation of all the hardware involved. They were a little late getting to the house but once they arrived the installation was fast and very effective.As far as quality, the labor was fast and professional. We had been told it would take about 4 to 5 hours but in fact they were done in about 3.5 hours. All the equipment they installed is new and the work seems to be well done. I couldnt find any gaps, holes or leaks in any of the connections up in the attic. They were also very responsive to any questions we had regarding all the work.

De
Review №88

I was nervous about hiring someone to come look at my HVAC because I thought it would be expensive but Im glad I had them come out! They are truly experts in their field and are very knowledgeable. Jorge and his partner were able to fix my issue and shared a lot of their knowledge with me. I will definitely hire them again for any ac/heating issues in the future.

Ch
Review №89

Oscar and George were both really professional. It was fantastic that when they came to the door they shook my hand and introduced themselves. They were respectful of our home and keeping things tidy. They took care of the problem quickly for a very fair price. I highly recommend these guys.

Jo
Review №90

EZ Comfort offered same day service while the competitors was a day wait or more. Upstairs ac unit wasn’t working properly. EZ Comfort technician, George, came within the allotted time of 1-3pm and went to detail me exactly what was the issue with my unit. I’m never to old to learn and George did an excellent job detailing exactly what the issue was, showed me the part and checked the faulty capacitor right in front of me. I was so impressed with his transparency and work knowledge I put bit units under their service contract. So not only did I get a 10% discount on the part, George performed a service on my other unit and found that capacitor to be on its last leg. Once everything was complete, George did a temp check in the rooms and now my warmest section of my home is cooler than ever.Money well spent!

Da
Review №91

This was the most efficient, professional company Ive had the pleasure of working with. Carlos and his vast team had the experience and knowledge to carry out a plan of execution without a hitch for a 3-unit system in my home. We have now used EZ Comfort both on our commercial properties and at at my residence, and do not plan on looking elsewhere for our future HVAC needs.

An
Review №92

Jorge came out and did the repair less than 5 minutes. He did a super job got my AC & HEATING up and running. Will recommend to others

Er
Review №93

Working with this company was a HUGE blessing. My AC had been out since March and it was one thing after another to get it fixed. I needed a whole new system, but my home warranty would only give me a very low amount cash out for what I needed. I was laid off 2 weeks prior. Rey came and did my estimate and treated me like his sister. My home was 87 degrees when he came. He was open and honest about my options and was able to get my AC fixed the very next day. I am SO grateful for the work that was done and for people like Rey that worked with me during these difficult times. Shout out to Rene that came and completed the work hours earlier than I was originally quoted. THANK YOU!

Co
Review №94

Alfredo Sandoval worked his butt off in the heat until the AC was fixed. I can’t thank EZ Comfort AC and Alfredo enough!

Le
Review №95

Carlos and co. were very professional. He took his time to explain the problem with my heating system with pictures he took. He provided options for repairs with no pressure to commit.I’ll definitely recommend him

Di
Review №96

We had an old system that limped through 19 years and needed replacing. We located this company through the Trane website as they are listed Trane Comfort Specialists. We contacted no less than 6 of these dealers directly pulled from the website so we had multiple customer reviews and proposals from each to go through. We were determined to have a Trane system with the correct installation, and we decided on EZ Comfort to do the job.We wanted the installation done before it got too warm, they scheduled us in quickly and installed our new Trane XV18 system in one full day of hard work. We used to have a single stage zoned cooling system and with their duct work and other necessary adjustments we now have a variable speed zoned AC system. Finally!We ultimately decided on EZ Comfort due to their customer service and reliable local/family business feel; our top 2 dealers to choose from were quoting practically the same amount. I requested licenses, liability insurance, workers comp, service agreements, a lot of things and they forwarded them to me without hesitation. We expressed concerns with our electrical system and Carlos immediately offered to have a certified electrician on site and sure enough he was there the day of installation fixing things before anything was connected. They even sent a cleaning service afterwards to clean over where they worked but there was hardly any mess considering how careful they were. Most importantly, everyone wore their masks during installation without it ever needing to be brought up.It has been a few days since our installation and normally I have buyer’s remorse when it comes to high-cost purchases but this time the outcome was too good for even that. If you are looking for great work for good value with fantastic customer service, I recommend EZ Comfort.

Co
Review №97

Honest... Would give six stars if I could.

JB
Review №98

I had a fantastic experience with this company and specifically John and Edwin. They came out the same day I reported the issue and were on time. They were courteous and professional throughout the appointment. They communicated what was going on, what the problem was, and the resolution.I want to stress how friendly and courteous these gentleman were. I am very impressed with them. I would use them again and will recommend them to anyone who needs their services.

ve
Review №99

I hired EZ Comfort to replace my aging AC system, and they did an excellent and thorough job at a fair price. Oscar and his team arrived on time and were knowledgeable and friendly, inviting me to ask questions any time while they were working. They worked diligently and finished sooner than I was expecting-- I wasnt sure if it would be a two-day job, but they finished in about 4-5 hours.When they got everything finished, Oscar showed me around the new system and explained what the different parts did and pointed out features of my new thermostat as well. Im very happy with my new AC system! They clearly show pride in their work, and I will hire them again the next time I need AC service.

Ia
Review №100

Mr. Jorge Sanchez came out to give me an estimate on a new A/C and gas furnace. He did a very good job explaining everything to me and was very knowledgeable about the systems. And the price he gave me was far less than the other companies. I highly recommend EZ Comfort.Antonio and Lewis came out to do the installation of my furnace and AC unit today, and I was very, very satisfied with the work they did. The job looks very professional and neatly done for half the price of the other companies. Mr. Jorge also took the time out to explain to me about how the system works and the added benefits of the system. Im very satisfied.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:7707 N Sam Houston Pkwy E Suite D10, Humble, TX 77396, United States
  • Site:https://ezcomfortac.com/
  • Phone:+1 832-777-0136
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Insulation contractor
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Offerings
  • Repair services:Yes
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