The people at the shop were amazing. We had been stranded in town on our trip. They took our car in on short notice, fixed the issue in a timely manner and bent over backwards for us.I would recommend them to anyone in the area or anyone with a vehicle issue passing through. Thank you so much all great service .
Flexible schedule with a fantastic inspection process. Provided link to an easy to understand online report with vehicle photos and fluid sample photos included. Timely and honest with prices, labor costs, and fixes to save money. Did not push anything I didnt want to do. Would recommend to others based on my first experience, and I would definitely use RMF Hudson again.
I went to RMF Auto after not being pleased with a previous auto shop. I called first and briefly explained that my check engine light was on and some noises and other problems I had. I have zero knowledge about cars, so my explanation was short, un-descriptive, and likely unhelpful. However, they took my information and said they would schedule me. They asked if I was available to bring my car the following week—however, I couldn’t make that work. I instead suggested the following day as an open time slot for me. They said they were completely booked, but if I came in, they would do their best to get my car checked out. I brought it the next day, and within hours they sent me a full diagnostics on their website that showed photos, explanations, and priority levels. Then they called me to go over every detail and to make sure I felt comfortable with what they found. I agreed, and only about an hour later, my car was ready to be picked up. They fixed multiple things and my car is running perfectly now. Also, they told me that if my engine light comes on again (due to the make of the vehicle and the type of engine work they did, sometimes the light comes back on, so they warned me) that I could come back immediately and they would take care of it. It was amazing, they were so kind to me, they were flexible with me. I will use this place from now on.
Van wouldn’t start so I had it towed here. Dead starter. While removing the starter it broke. They were able to extract it and replace it. Good work! Good communication. Nice facility. Thanx!!!!
We are new to the area and my car battery died. I was able to have it jump started to make it to the shop. I found RMF on Google and chose them based on their excellent reviews. I called ahead to let them know I would be coming & they told me it may not be ready same day, as they had to order my battery. I arrived around 2 PM & my car was ready before they closed at 5 PM. I really appreciated the complete inspection report as well as the timely and thorough service! RMF will definitely continue to get our business.
The owner (?) was condescending. Id had my car towed by AAA when it was overheating on the highway, no steam, the gauge was reading hot. When I dropped the car off Id asked him to call me before doing any work so I new what to expect as a price, and if I could, I could take it somewhere else. The car was towed on a Thursday. I didnt hear anything on Friday, over the weekend or Monday. I went in on Tuesday, the radiator had a bad plug, was already fixed. When Id asked why he hadnt called as agreed, he said state law says he doesnt have to call me until the bill is over $100. The bill was $100 + tax. Hmmm....he changed a radiator plug, told me that he had to take it for a drive to see what was happening and it was low on antifreeze. The car is fine, he has an attitude, and I will never return there again.
They were very polite. Gave me an honest assessment of my tire and gave options to get me on my way. Anytime I can I will use RMF Auto for my tire needs. Thank you
We had the brakes replaced on our 2013 car & they squeaked - a LOT. Took the car back in twice & still squeaky. Finally, the parts were replaced & all is wonderful in my car once again. The staff were so nice, always trying to fix it, & never charged me any more than the original repair cost. RMF Auto has always been good to us & we appreciate their work. But this time they really had to go above & beyond for repair. Thanks very much, Gang!
Put in vehicle to get overheating diagnosed. Took 6 days to get in touch with me, at which point they said they had pressure tested the coolant and found no leaks. 5 minutes after I got home there was coolant on the driveway.
These people are scammers. If youre not a guy expect to go in there and to pay double for any service. The service tech made me super uncomfortable. I went to see if my car was ready and saw him sniffing my sweatshirt and making groaning noises. They need to do something about that guy!
I had a great experience with RMF Auto. I was able to quickly and easily make an appointment, they went above and beyond with customer service and gave my precious minivan a careful once over. Im glad to have them nearby.
I took my car in for an oil change. They check everything over, thankfully for me! They found a problem with my wheel bearings that could have beenA serious situation had they not found it and fixed it the next day. They do great work, their customer service is outstanding. I highly recommend. They are truly the best in town!!!
Jamey got my car inspected first thing and had a very thorough report for me to review. Once to had my authorization, they were done on time. If they were located in the north metro twin cities I would use them for all of my maintenance..
Ive been taking my vehicles to RMF for years and have never been disappointed. Repairs are always done when they say they are and they take the time to explain everything to you. Its always easy to make appointments. I will keep coming back!
Nice people and fair prices. Very cool how they text an inspection report even if you’re in for just a basic tire job. The inspection report included pictures and informative details about the overall condition of our vehicle.
I have been bringing my vehicles to RMF for years. I can always rely on Jamey and his crew to get me on the road as soon as possible. I have had many repairs done including a whole new engine on my truck. These guys know what they are doing and get the job done right. I am very appreciative of the personal service that I always receive and the attention to detail that makes this shop an outstanding place to bring my vehicles.
Kiah and Jamey and the team at RMF are awesome to work with. They are very knowledgeable and fairly priced. They always exceed my expectations of an auto repair shop. The electronic inspection results they send after your visit are detailed and very helpful. I highly recommend RMF to everyone!
They did a great job on my SUV repairs. I used their loaner and had no issues. They were honest, prompt, and answered all my questions. Will be taking my vehicle here again.
RMF seems to be a fair and honest Auto Shop unlike a few others in the Hudson area that I would not go to.
I called do to a water pump leak, they got me in that morning and finished that day. I really appreciate that. Thanks
I love this place! Its convenient to get to, the waiting area is clean and Ryan and his team are courteous and efficient.
Great to be able to get service for our Mercedes Sprinter RV locally.
I took my vehicle to RMF for a problem with one of the rear doors not working properly. I chose RMF because they had done such a great job with maintenance and resolving problems with my BMW and Mini Cooper in the past. They did a complete inspection of my vehicle - including pictures- and sent it in an easy to access report via text. The problem I brought it for apparently resolved itself, as RMF couldn’t replicate- and it’s still working perfect. Because there was no problem to solve, they didn’t charge me anything! Not even for the inspection or time diagnosing! I know others would have charged a diagnostic fee. I’ll definitely continue to bring my vehicles to RMF and tell everyone I know how great they are!
Air works great everyone very nice will use them again
Very clean and spacious waiting area. Appointments available within a few days. The price quoted was not what the estimate was but a fair explanation was given. Work was completed on time. Good service.
Outstanding service and knowledgeable. Would highly recommend RMF Auto.
Jamie and the crew are top notch ! They installed new tires and a specialized travel trailer hitch for me prior to us traveling to Texas for the winter. This team went above and beyond what we could have hoped for. I would highly recommend RMF Auto ! Give them AAA+KK
RMF Auto is so great to work with! I used another mechanic to put snow tires on our van but came back to RMF to remove them for summer. They always pick up the phone when I call. They are quick to get me in for an appointment. They included a free inspection and found a few other things that needed my attention. They included pictures and reasonable prices. They got the work done quickly and well. Thanks for taking care of me and my car!
The crew at RMF was great and got the new battery installed in a short time. Thanks!
RMF did a fantastic job on repairing my car. I would highly recommend them for any car repair or maintenance.
Excellent service all around and great new customer promotions. Every service comes with a free inspection. I’ve paid over a hundred dollars for an inspection on my car in the last year and RMF’s free inspection was more thorough than the previous paid one was. The inspection report also included at least a dozen photos of the repairs needed. Couldn’t recommend this place enough!
Im fairly new to the area, and too far away to go to my usual auto shop. I found RMF online, and Im so grateful to have found kind, reliable auto service. Being able to see photos of the repairs needed ahead of time was really helpful, and they even texted me a few days later to check that everything was working properly. They will be my go-to from now on. I highly recommend them!!
Warrantied a previous repair (failed part, not their fault) and fixed a couple of other items. Thanks!
Knowledgeable.Friendly.Get parts for repairs within 30 minutes.Fair prices.Fast service.Privately owned & operated.
Great job and honest!
Woke up to a car that wouldnt start. I called RMF and they said they would work me in that day, no problem. They called a while later and said theyd drive out, jump it, drive it back to the shop, test the battery and call me with a plan. Yup, dead battery. Fixed and back to me with no hassle. Quick, friendly service - went the extra mile! Thanks much!
Very professional and do great work. What i really liked the most is the way they kept me informed during the process so i didnt have a concern about time or price.
RMF Auto has been our Auto repair shop for about five years now. Weve always had great service at a fair price. I highly recommend bringing your vehicle here!
I’m surprised that RMF is not a nationwide shop yet, they actually take pride in their work, treating their costumers like the next of kin. Sometimes I even wish my car had some small issues just so that I could go back to RMF earlier. But honestly, they have made me a customer for life.
This is my second review and I’m happy to give another 5 stars!! They are always patient, thorough and polite. So happy to have this group help me when I need service on my car and to answer questions!
Great staff! Honest and reliable service at a great value. Highly recommend.
RMF Auto has always been on point with our vehicle service needs. Whether it is a basic oil change, tires, or chasing down an A/C issue, the service manager Jamey, has always been up front with the details of service needed and estimated cost. The service techs do a complete job, including overall inspection and recommended maintenance. Kiah is always so personable and attentive to each customer as they enter the door.
Im from out of town and feel like they took advantage of that. Way over priced for the job they did and it WASNT EVEN THE ISSUE. Charged me $950.27 for 2 $50 parts and $50 for fluid. Saying it took them 4 hours to put in a transmission line. Was charged 3 different labor charges to fix the problem. Now my entire transmission is out. So the initial inspection WAS NOT RIGHT. Line busted leaking fluid and transmission wasnt even talked about. Dont trust them enough to go back as they would probably charge enen more on top of what I paid. They are definitely in the business to make quick money not to solve or help. So mad and frustrated that I didnt even make it home before breaking down again.Again, price was discussed for transmission lines however wrong diagnosis. Paid for a fix and broke down an hour later. Will NOT give return business.
I have always been treated with respect at RMF. They do quality work for a decent price. They give a AAA discount too.
I have taken my Mercedes here twice. First for an oil change and check up. The second for an oil change and a repair. Both times have been excellent! I like that they send a detailed email about what was done that day and giving me a heads up on what repairs will be needed down the road, with photos for proof. I would definitely recommend RMF.
I appreciate their integrity. If a particular service doesnt need attention currently they tell you that.
Excellent service and friendly staff. Very detailed inspection report. Highly recommend!
It was the day after New years, but they got on it right away and it was done by the end of the day. Also fixed some other minor stuff for no charge. Its a big shop, which means you have to fix lots of cars to stay in business. You only fix lots of cars if you do a good job and take care of customers. Its not right in town, but it is a AAA recommend shop. Thanks.
Great place great guys and fair prices.
Ryan, the mechanics, and front desk employees at RMF Auto in Hudson are great. My new favorite professional find. I appreciate the personal, low pressure, informative and competent professionalism of their work at every step. I receive diagnostic pictures of the underbelly and engine parts of my car - both of what they will repair/replace and what will need future work. Appointments are easy to schedule, costs are reasonable and - most importantly to me - I feel I am treated with integrity and honesty.
Great service and true to quote. Will use again
Ryan and his Crew always provide top notch, thorough service! We know they stand behind their work and we can trust that they have our safety in mind to keep our vehicles running smoothly down the road!
These guys are great! They service our fleet of six vehicles. Never any issues. They show photos or videos of what needs to be repaired before they do the work.
First, they took my car in the same day I called for an appointment. (Amazing) Next I was called with an estimate of cost that they stuck to.(Yeah) Then they texted me with an inspection, including photos of things that were suggested. They rated the severity of the repairs suggested. I chose to add a second repair and they took care of it while it was there. I do not know what more I could ask for when you throw in the courteous and professional communication that I received. Great job RMF.
Ive owned and services several cars at RMF since they went into business. I am always accommodated and greeted cheerfully when my appointment comes do. Good work at a fair price has earned my repeat business. In fact, Im on the way there tomorrow for tires and a tune up. Highly recommended!!!
Very courteous and polite staff.Clean environment.Services done in a reasonable time.Quality of work and knowledge is exceptional
Very friendly and knowledgeable staff. Reasonable pricing. They dont try to push things on you that may be unnecessary, they just give you recommendations. Theyve done great work for me and I recommend them to anyone.
I have been going to RMF AUTO for repairs on multiple vehicles for a few years now. I highly recommend them for a several reasons. The staff is very friendly and listens to my needs as well as communicates well regarding repairs that I NEED. They do give recommendations and will honestly tell you if something is needed now or sometime in the future. No high pressure trying to sell unneeded parts and labor. The waiting area is clean and very accommodating with refreshments, TV, and reading material. The garage is also clean which says something about the quality of work they perform. Any issues that have come up during or after performing the work were resolved in a timely and friendly manner. I also appreciated the loaner car and the repair report that was emailed to me. Thanks RMF staff!
Always great service! Kept us informed as to what was happening with our cars. There was a back ordered part that was put on quickly once they got it.
These guys are one of the few places around I trust to work on my truck and not get gouged or over charged just because it is a diesel. Theyre upfront, timley, and fair. I recommend them to anyone looking for service.
I started using RMF for my auto servicing needs several years ago when I became fed up with the outrageous charges and poor customer service at a dealer service department. I have found RMF to be honest, thorough, and pleasant to work with. Their charges are reasonable, and they are always happy to taxi me to and from my home when they need to keep my car. To top it off, they always have fresh popcorn and cold beverages in their waiting room!
Amazing service! Friendly & courteous employees. Explain all recommended repairs, understanding if you need to prioritize them, and help you in getting in at a time convenient for you. Wouldnt go anywhere else! Thanks RMF for everything.
RMF Auto is top notch. My engine light came on and I called Taylor about my vehicle driving rough and he had my vehicle picked up within an hour. I cant say enough about their whole staff. My vehicle was dropped off at my home the next morning and is running perfectly. As always thank you for all you do at RMF
I have been at RMF several times now. Each time I get an email/text with a full breakdown of the inspection with pictures and things that should be addressed immediately vs things that can be delayed. No pressure, no sales talk, just good information. You have a customer for life in me!
We have taken multiple vehicles here for many years for regular service work and other major work. They have treated us very fair. Nice waiting room with refreshments. Staff is very knowledgeable of explaining the work preformed. They also get us in for service on a timely basis.
I took my daughters car here for a brake fluid flush and a few other items. On my last visit, a report was provided to me via email that showed items that needed to be done and other things that could wait. It included pictures of items, such as the color of fluids. I found the report very helpful. Thanks!
We take all our vehicles here and have never had a problem. Oil changes are quick and easy and always affordable with a great coupon. The service techs are great about warning of upcoming expenses such as battery or tire replacement without being pushing. True professionals with a friendly down home touch.
Jamie was great with communication! My Jeep never had to stay overnight. All services were completed the day of inspection. Would recommend RMF!
Services were alright, popcorn machine is amazing.
I have been taking my vehicles here for years. They have always been very helpful and more than willing to go the extra mile. Highly recommended.***For my latest service they provided a loaner so that my schedule wouldnt be interrupted and had a quick diagnostics and fix.Still Highly recommend RMF.
I am always very satisfied with RMF auto services. Easy to travel to and either wait and enjoy the popcorn and soft drink or get ride home and return trip to pick up my auto after service is complete.
I have taken my car to RMF Auto Service twice. The first time, I had the tires replaced. The second, it needed an oil change. Both experiences with RMF Auto were positive. It was easy to set up an appointment, the receptionist was personable and knowledgeable, and the service was completed within the timeframe described. I have had no trouble with the service. The diagnostic report came with helpful photographs. I do not plan to take my car anywhere else. Thank you, RMF Auto!
Friendly people and always take care of me. They have helped me out a lot and very grateful for them. It’s where I go to get anything done with my vehicle every time. Definitely recommend.
Did a good job! Pricing was pretty fair, communication could be a little better.
While other shops were not interested in my problem with my vehicle, RMF not only took on my issue, but went out of their way to complete the work. I will now travel east of the metro to RMF For all my vehicles.
Each time I have work done on my Subaru everythings courteous and professional. I am also pleased to receive a summary showing detailed recommendations for upcoming service. You have always been helpful when I have a strange noise or questions regarding my concerns about the something.
Fast and courteous.
Timely and accurate diagnostics and repair to a recurring problem others couldn’t figure out. Awesome service!
Prompt. Thorough. Good service & always friendly.
We have used RMF for years and find their service to be thorough and courteous.
The mechanics and desk workers at RMF are always very polite, and their work is always good. They are willing to answer any questions you may have, and the work is done in a timely manner.
Very pleased with service for my Mini. Taylor worked with me as to how much to do and then stuck to his quoted price when it took longer than expected. The free loaner allowed me to continue my life. Front desk staff is always friendly and helpful.
I always appreciate the great service provided by the entire staff at RMF Auto, Hudson. A sudden realization that I had BOTH headlights out, plus a fog light - and needing to hit the road in a hurry - prompted a quick call to RMF Auto. Within hours, I was in and out and on my way - all lights a blazin!THANK YOU once again for the tremendous response and service!Derek Nelson
My car had been making a warbling noise while braking for quite some time. I had taken it to another local business where they said that it was rust on the rear brakes causing the noise. I stopped into RMF to have them drive it and get their opinion, they found that my rear brakes were missing a shim and that was causing the noise. They fixed the issue right at that time while it was tore apart, to save my another trip and I left with a much quieter car! Great service:)
I have used RMF for about 9 years now. I have found them to be very honest, and fairly priced. There are multiple occasions where I have gone in asking for a specific service and they have told me I dont need it, or that I can go a while without it. Its nice to see a company who still tries to build a long term relationship
RMF made time to diagnose my cars problem late on a Friday afternoon when every other place in town could not find the time. Put my mind at ease to know the problem and the level of urgency in getting the repair done, so I was able to use my car over the weekend worry-free and schedule the repair for the following week.
Knowledgeable and friendly staff. Down to earth and they keep things simple. Always willing to work with you and help you out. Local owners, born and raised. Recommend!
Honest, reliable and I love the fact that they have cars you can use so you dont have to take the day off to get your car fixed. Have always treated me well and will definitely go back for my next repair!
We always get top-notch customer service here. If there is ever a question or issue their team is quick and courteous in resolving it.
Great service! Great work! Always feel informed along the way!
Love this shop!! Awesome customer service, super clean shop, and quality service!! Thank you RMF!!!
Work was completed on time and less than the estimate. Very please with the quality of the work and the professionalism of the staff.
Had a front end alignment done a month ago. The tires have started wearing really bad. Took it to a different shop and need another alignment. Would be willing to give a second chance but not the greatest 1st impression.
I love RMF! The service is outstanding! They are so fast and friendly!
Great service and pricing. They always take care of us
Thanks much for caring for my aging Subaru.
Knowledgeable mechanics, Jamie in service is great to work with! Been bringing my fleet here for years!
Love the attention and care my cars gets at RMF
RMF was able to fix problems with my SUV that other garages were not able to fix. RMF staff did this on a very timely schedule, and for a reasonable price. The staff listened carefully to our concerns and addressed every problem with our vehicle. They even followed up with us to make sure all problems were completely resolved. My SUV has been running like it has not run for months! We are very happy with our service, and RMF is now our place to go for repairs. Thank you!!
They have always accommodated me.