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Schwans Home Services
6613 Gant Rd, Houston, TX 77066, United States
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Schwans Home Services

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Ev
Review №1

Absolute trash of a company. Be prepared for little to no accurate information. No communication beyond a single confirmation email and your delivery date being repeatedly delayed.My original order was placed on 11/03. I received an email that day confirming my delivery arrival date as 11/14. This is the only email I have ever received.Nov 14th came and went. I realized that I never received my order. I logged into my account to see that my delivery date had been changed to 11/27. I called them, requested to speak with a supervisor, the phone rep told me he’d email me the details of our call and a supervisor would call me back at 12:00 PM. I never received a call or email. I called the morning of 11/27 to confirm that my delivery would arrive that day. They said it was ON THE TRUCK so I delayed my Thanksgiving travels to be home for the delivery. 9:00 PM came and went and my package never arrived. I logged into my account and it tells me that my delivery date is moved to 12/13. I called them. The rep has no idea why I haven’t received email updates or why my package was rescheduled. He tells me that the corporate office is on my case and will call me within 3 business days. Welllll it’s been a week and no call :) There were more promises in-between but that’s the jist. At this point, I just want a refund.

Information
4 Photos
1 Comments
3.7 Rating
  • Address:6613 Gant Rd, Houston, TX 77066, United States
  • Site:http://schwans.com/
  • Phone:+1 281-866-0824
Categories
  • Wholesale grocer
  • Food products supplier
  • Grocery store
Working hours
  • Monday:7AM–10PM
  • Tuesday:8AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Health and safety
  • Mask required:Yes
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