SHE WILL TAKE YOUR MONEY AND NOT PROVIDE SERVICES! SHE DOES NOT TAKE CARE OF AUDITS!! She charged a flat rate and now SHE WILL NOT RESPOND to emails, phone calls, texts NOTHING! So I made an appointment through the online portal which was the second time and both times waited over 2 hours. She is extremely unprofessional (always bragging about kicking people out of her office and I was one of them) because I asked her about my audit! The first time I tried doing my regular taxes and got her employee and turbo tax ended up giving me a better refund.
Unprofessional and not responsive. Her employee messed up my taxes, I paid for an audit (over a year ago) and I have received nothing but lies and excuses. I have requested my paperwork or money back and she refuses to respond. She has blocked every number I have called from and refuses to communicate with me about the service I paid for and never received.
Very friendly, and they go above & beyond to help get you a great return. Wont go anywhere else but to Lauras. Highly recommended.
Good place to have your taxes done. Very friendly
Hired Laura to handle a 2018 audit. She said she would get started right away in October 2020. Took my money as a flat rate fee for audits. Now its May 2021 and Im receiving a letter from the IRS that they are tacking on interest and penalties and Laura aint answering phone/text/emails.
Great customer service I will never go any where else but to Laura’s excelente tax service friendly and very helpful will recommend to all my family and friends
Kenya is AMAZING!! Ask for her and she will help you 150%!! 👍👍👍
Excellent service and awesome group of women!..
It was great and efficient