Very slow but once you get in the back its very quick..

For a state services office, I was really impressed with the staff and their efficiency. There was no line at all.

Customer service is great.Its most of the time an in and out process.

Super nice, i was lost and the workers. came out to help me, houston you shine like a bright star

Monique very helpful. Thanks.

Love working with People

I’ve been dealing with Medicaid for about 6 years now and never had a problem to know. When I first spoke to someone about my sons Medicaid she said she would escalate his application because he needs to go to the doctor and the doctor wouldn’t see him because his Medicaid was “inactive” after I already renewed. The phone hung up before she could finish the process and when I called back a women who needs to loose her job “Stacy” said the she would not do it. This place needs new staff and or needs to be retrained.

TDHHS hold informational training classes to however the staff cant answer questions regarding the information they are trying to deliver. Without cue cards they probably wouldnt be able to tell you where the exit door is. Yet they are hired to serve and represent our state. The employee dress code is come as you are from head to toe. Displaying to Texas citizens and visitors substantial work ethics and zero work knowledge

Need to replace the staff. Caring willing workers

They treat you like a plague but they get you taken care of

Some what helpful

This place needs to be more professional

Was happy the way they responded to my needs

The staff is so rude that talk to you so ugly.

Great staff and opportunity

Rude ass cleark here.... but slowly getting it getting it taken care off

Rude staff and show service

America doesnt really care, especially Texas

The Wait is to long, a lot of people Go to this one

Where are they.

Outstanding

Got my benefits

Wonderful

Lmao

Help the needy

Okay

This is fun

Mui well