Damon was courteous, friendly and professional. I appreciate his work here. We all wore masks and kept distanced, another thing my husband and I appreciated. All in all, I’m very pleased with the quick, professional, efficient and friendly service. Thanks, Damon!
Paul was awesome! I know that I am paying for my service and as a customer I expect professionalism and good quality however, sometimes its nice to know the person who is doing the work. I am a very detailed person and being able to talk with him make it easier for me to explain what I like and expect. Paul checked in before, during, and after. In the past (with a different company) I had workman come and go and leave a note stating that they came. They never tried to have a conversation not even to greet me. I was happy to have Paul service my home.
Paul is very knowledgeable, personable, and professional. He gives us great recommendations and is always on time. Our pests are gradually going away after every visit and we can always count on someone coming back if we see bugs creeping in.
Our technician Reggie was great. He texted and called ahead to let us know when he was arriving. He explained what he was going to do during the initial treatment and was very efficient and thorough. He listened to our areas of concern and made sure to treat those spots as well as any other points of entry. Once he completed the outside treatment, he came back to let me know he finished his work and what I could expect going forward. Very happy with the service overall and Reggies help in particular!
Awesome customer service! I have had many pest control service from different companies but I am so happy with Natran. All of the technicians and service representatives are great people, they want to sure that the customers are happy with the service. Technician Theo Bean went above and beyond to take care of the bugs at my house. Definitely highly recommend Natran for pest control.
Paul and all the technicians and office staff have been so helpful and respectful of our property. Always follow through with excellent service and go over and beyond to answer our questions. Wish this group did more than what services they offer would hire them for all my home needs if I could. Highly recommend! Additionally their products are pet, people, and plant friendly which is an added bonus!
I suggest using Natran for your pest control needs. Damon always takes care of all our needs. He is very detailed in everything and will go over everything he has done when finished.
Damon was very professional and answered my questions while addressing my extermination needs. He was very thorough in treating my home for the invading critters that have welcomed themselves after all if this rain. I appreciate him so much and Im looking forward to no more critter invasions.
Paul is an amazing tech. He always confirms before he comes. He answers all my questions and addresses any and all concerns I have. If I ever have any special request, he handles those too. I don’t have much pest problems and have 3 mosquito buckets, and I’m very happy with the treatments in my yard. I’ve referred over 10 other people to Natran because of Paul, and Natran services 3 of my houses. I don’t go anywhere else for pest control.
We used Natran for mosquito control because they came highly recommended from our neighbors. We were not disappointed. We immediately noticed a difference in the amount of mosquitos in our yard and were so happy to be able to enjoy our backyard again. Our service person, Chris, has been amazing to work with. He is very knowledgeable, reliable, and a great communicator but most importantly he is a friendly guy that listens and cares about your needs. We have recommended Natran to our friends and neighbors (selfishly because we want all the skeeters gone!).
Arturo was very timely and communicative. He took time to explain his process and was very cordial and patient in answering all of my questions. I am very pleased with his service and Natran. I will be recommending to many!
We just started pest control with Natran this week and are so happy we finally made the switch! Sabrina in customer care was helpful and responsive and Chris, our technician was thorough, informative and super friendly. We haven’t seen any cockroaches since the treatment! I highly recommend Natran!
Great Experience! No more fire ants, wasps are gone and the customer service was exceptional.
Dealt with Chase he is very personable, prompt, professional but most importantly he is HONEST! You will not be disappointed.
Natran has excellent customer service. Paul is friendly, professional and thorough. He always knocks at the door before starting to see what problems need addressing and he always follows up when hes finished. He is a great representative of the company.
Natran is great and our absolute favorite technician is Paul. He’s definitely the best technician we have ever had. He’s so communicative with us and takes his time at our home to make sure the perimeter is thoroughly treated and inspected every time. He always lets me know what he finds after he finishes up, I appreciate this so much! I feel so much better now that I know Paul is looking out for my home and family. I hope he sticks with us forever! What I like about Natran’s treatment products specifically is that they don’t smell overwhelming at all but they still create an effective barrier. We’re sticking with Paul at Natran!
Were very happy with our pest control technicians at Natran! They are personable, efficient, and always figure out how to help us. We had a fire ant issue in our laundry room and they fixed it - theyre always willing to come out for additional services when we ask and theyre very knowledgeable and put our minds at ease. We feel confident knowing the products they use are safe for the environment and for our family. Thanks, Natran!
We have used Natran for 9+ years and have never had any issues at all. They are very friendly, professional and accommodating of our schedule. We have children and a dog, so I appreciate their safer treatments. Highly recommend!
Paul is super-detailed & polite. Always calls to confirm, gives feedback & suggestions to help me manage my home. I live against a bayou and bugs are a part of life- Natran helps me keep them all on the outside.I didn’t understand their billing at first but they responded to my questions and explained to my satisfaction.I’m sensitive to a lot of chemicals and scents -Their products smell great and don’t cause me or my pets any discomfort. And they work.
Damon did a great job refilling the mosquito traps in the Rain today.
Professional technicians and knowledgable staff make this business worth using.
Incredible service and professionalism. We had Paul come out and service our home and he was so helpful and knowledgeable about everything. Probably the best company we have had come out and would highly recommend.
Great service! Our technician Paul is super friendly, always prompt and answers all of our questions. I’ve been very happy with Natran.
Yay! They were able to come out same day!!! Sabastian was very knowledgeable and thorough. I LOVE THAT THE PRODUCTS THEY USE ARE ENVIRONMENTALLY FRIENDLY AND SAFE.
We just moved into a new house, and Chris came by to do an initial treatment. He was extremely friendly, knowledgeable, and answered all of our questions. We were very happy with the services he provided. We look forward to working with him in the future.
We have 2 mosquito buckets. They have significantly cut down the mosquito activity in our yard. Chris has been wonderful so far—he always lets me know when he is coming to check the buckets and updates us on the mosquito activity. He’s very professional and clearly take a lot of pride in his work. Thank you!
Reggie was super helpful and seemed very keen on getting the bug problem resolved. He was open and willing to come back and ensure the treatment was successful. Great communication and very professional. Thanks for the help, guys.
Paul at Natran Pest control always does a great job! He is very courteous, detailed with the service, and keeps me updated throughout. I would highly recommend them for green pest control, esp if you have kids and pets!
Id like to give special recognition to Paul our onsite technician. Were never available and we have a dog, but he always takes such good care of everything. We have been with natran since the beginning. Weve never had any problems.
From my initial point of contact with Julissa the experience was awesome! They were able to service me the same day and came out of their way to take care of me. Christopher arrived earlier than expected and was very pleasant. He explained the services very thorough and immediately started performing the service. We decided to start recurring service them due to their outstanding professionalism and customer service. Thank you!!
Damon called ahead of time to let me know when he would be arriving. He was kind, considerate, and made sure to listen about the pest situation I was having and did an excellent job covering the entire outside and inside of the house. I appreciate his time and effort with getting rid of these pests, especially during a hot summer day! Thank you Damon!
Damon is always great with our monthly pest control service. Professional, shows up when expected. Checks to see if we need anything else before he leaves.
Reggie did a great job for us. We had mosquito traps set out and he also did a thorough job of interior and exterior initial spraying for common pests.I could give a better review after a few weeks of seeing if this works.
Johnny was very good at his job. He was informative, kind & very helpful. Natran has been taking care of our home since 2015
Paul has always been very punctual, knowledgeable and professional. I would definitely recommend Paul and Natran for your extermination needs.
Arturo was wonderful! So glad we chose this company. We asked if they could spare the lives of the spiders around the outside of the house (natures first exterminators), and they said no problem!
Arturo was very professional, very knowledgeable at his job and the care he has of the homes that he services .explained the do’s and dont’s to help minimize the problem will keep using the service with this company due to his professionalism ! Thanks again
I’m disappointed with the product. The product used is not something that has worked for me. The gentleman who came to spray had great customer service. And I want to make that clear.I am also upset and disappointed because I was charged for a service I asked to have canceled and I have yet to hear back from them. I’m so disappointed to have been with them for an entire year. If I could give them 0 stars, I would.
They use pet safe chemicals and are always polite and rapidly respond to any issue, questions, or requests I have.
Natran is quick, accommodating, and effective! Paul provides the service for our house and he is so helpful when it comes to providing tips for keeping the pests at bay.
I only resort to chemical treatments as a last resort and Paul was understanding and practical about our assessment and solutions.
Provide great service. The Technicians were punctual, polite, knowledgeable, reliable and honest.
Great service provided by Chris. Timely, thorough and always willing to answer questions
Natran service is excellent, responsive, eco friendly and effective. Paul is very professional and service oriented.
Reliable, effective, relatively safe, friendly service, helpful. All around good company and people
Very professional…Arturo ensured we had a good understanding of the recurring service plan.
Damon did a great job dealing with our German roach issue.Moreover, he found and treated a hole behind the fridge from where he believes the American roaches access the house.Thank you
We have be using Natran Green Pest Control for more than 8 years. They give excellent service. Paul is a very nice guy. He is very professional, courteous, answers our questions with a lot of patience, and does a great job. He explains everything what they do.
Paul was helpful, knowledgable, and thorough. Took care of things without me having them pointed out. I hope the wasps dissappear, as the insecticide they use does not normally stay long, specially during or after rain. Bugs seem to always come back after two weeks or so.
Arturo was friendly and explained everything he was there to do. He was very efficient and gave us a thorough report after he inspected our property inside and out.
We’ve been using Natran for nearly a year now and are incredibly pleased with the service we’ve received. Damon has been our technician the past few times and is always prompt, professional, and makes sure our concerns are addressed. I highly recommend Natran.
They arrived on time and were very professional. They use environmentally friendly materials.
We were looking for eco-friendly pest services so we called Natran Green Pest Control. Sabrina answered all of our questions and provided us with a quote. Then Paul came out to do our first inspection and treatment. He was also very knowledgeable and explained the process in detail. He also gave us some tips on what we could do to seal up some areas that could be an issue with pests entering the home.
Reggie was communicative and timely. He seemed very knowledgable when we discussed the issues.
Natran associates are extremely professional and courteous. They let you know when they’re coming and they are on time. They treat inside and out for all types of insects. They also treat exterior baseboards and ceilings and eaves which helps keep them spider and flying insect free as well as clean. Their products are non-toxic and the best part is that we live bug-free.
Reggie was great! Flexible with us on scheduling and very professional and friendly. He was respectful of property and thorough while working in and out of our house.
Friendly staff. Responsive technician, that explained everything he did and listened to my concerns, even came on his day off and removed possum that was caught in a trap. Hopefully this solved our problem. The attic is quiet so far, and this is only day 2 since it was sealed and the traps were set.
I have been using Natran for years, as far back when they were Nature’s Pest. I have always been satisfied with their services The staff respects my property and is more than willing to answer questions about products and is knowledgeable about everything I’ve used. I have pets and babies, so I have to make sure everything I use is safe for all involved. I love Natran and will continue to use them for many years to come.
Our tech Chris J. is awesome! He performs our routine maintenance and is always very friendly and addresses any concerns we have right away. We highly recommend Natran Green!
Chris came in, very professional, took care of business. Great to work with, much appreciated. A+
I was very happy with Natran....Paul was very professional and knowledgeable...he was very open and willing to answer all of my questions...I definitely will recommend Natran again.
We used Natran prior when we lived in Houston and had to use them again when moved back to Houston 8 years later.They did not disappoint, especially Paul. He was thorough, gave us insight on the areas we may need to focus on and even gave us some tips about the new house we just moved into.
Christopher was friendly, professional, and thorough. We are very relieved to have found Natran to perform our pest control services.
Excellent service technician. Very thorough inspection and treatment.
Casey is a very professional technician. He introduced himself and listened while I explained my concerns. He was able to locate an issue that other techs missed. Im very pleased and satisfied with Casey and would highly recommend him and Natran Green.
We have been using Natran for several months now. So far, we see a difference with pests found outside and inside the home. They have disappeared! Also, Arturo is great! He is always so helpful and a pleasure to work with. I highly recommend the service!
Arturo gave great suggestion, and is ALWAYS so friendly and smiling. I love it when he comes, and literally those 3 traps have reduced my mosquitos to almost nothing!!! it is worth the money.
Very Professional technician and very fast,people like him needs any company.GOOD JOB
Damon is great. I know he’s going to be thorough and give me the best guidance possible without trying to push me to pay for services I don’t need. Highly responsive and the height of professionalism.
Very knowledgeable and friendly. Always calls ahead with ETAHard worker
The service technician, Paul J., is awesome. He is always friendly, professional, courteous and detailed in his work. Wish more technicians were like him!
Chris was very professional and did an excellent job explaining the details.
Chris was awesome and very friendly will be requesting him for each service
The technician, Casey, took his time and gave me a detailed report of services made and recommendations. Very impressed and appreciate prompt service. I highly recommend Casey. Thank you!
Chase was amazing!!! He did an inspection of the property and I was well informed ! Def doing business with them!
Johnny worked quickly and left without even letting me know. I had my garage door open, my back door open, and my front door open, as I waited for him to return. It took me 15-20 minutes to realize he had left (he did not park in front of the home so I could not tell if he left or was still on property).I would appreciate a, “Hey, I’m done. Do you need anything else?” or, “I’m leaving now.” so I Amy know the services were completed.It really scared me that he just left without saying a word, and I have NEVER had any technical person come over and leave like Johnny did.Please arrange all future services with Casey. He is professional, friendly, and receptive to the needs of his clients. Johnny didn’t even want to spray under the refrigerator and freezer as I had requested.
Natran is a great company, they keep my home bug-free and my puppies safe by using green ingredients. Each 3 month service lasts 3 months but if I have any issues in the interim they’re happy to come out for free. They’re always punctual, friendly, and informative. I’m really happy that I decided to choose them for pest control.
Everyone on the team was knowledgeable and eco-conscious, this is a extremely affordable and safe treatment for all those South Texas pests ~ Sebastian was really great! Installed all the stations in the yard and home ~ took care of spraying the inside of the house, shed and attic ~ I was very impressed ~ thank you!
Reggie was professional and friendly! He explained everything and was very thorough. Thank you!
Wonderful company. Green. Safe. Technicians friendly, accommodating, and knowledgeable.
Natran came out to our house today and we could not be more thrilled with the service. I have used a variety of Houston pest control companies and this was my first time with Natran. Christopher was timely, his communication was great, and he followed COVID protocols. We will be using them again!
Good company, hassle free. I live in an area with a lot of new construction and even with all the movements and occasional trash around, so far almost no bugs inside. They come every 3 months or so (they can come extra if needed) and spray. They answer the phone quick. Definitely recommend.
Natran is a wonderful company! The best part is their products are all natural & pet friendly so you don’t have to worry about the scent lingering or having to leave your house. They are super responsive and every staff member I’ve dealt with has been super pleasant. Casey is always ready to answer the phones with a great attitude. Excellent customer service by Ms. Troy (inspector) She came by my house multiple times to check on me. George was my pest technician and he was wonderful. He was very thorough and answered every question I had. I could tell this is a great company to work for - you guys hire the best staff. Thanks for everything!
Chris has always done a good job. Is personable and reliable and always checks in with me about the service
Technicians are always courteous to our property and our property’s needs. Techs give ample time of notice prior to arrival and complete the service in a timely manner.
Damon was professional, knowledgeable, courteous, prompt and quick. Would definitely recommend!
Paul was the guy! Did an awesome job and knowledgeable.
I did the service a year ago, I have not seen any mice at all. They did an excellent job. Professional, kind. Victor was who took care of us. He is very professional, know a lot about rodents and he is bilingual too. I’m very satisfied with the company and the service. I recommend them 100%
Excellent service by Paul as always! Thank you!
Excellent support and service. Truly appreciate the attention and care taken. Very knowledgeable. Our tech, Ken, continues to ensure our site is clean and safe, educating us on how best to ensure no pests are on site
Chris is the best! He is always so friendly and thorough with our pest service.
Great Serviceman - Damon - and consistent good service over the last two years.
Damon was great! On time, communicative, and professional! Thank you.
We signed up for regular external treatments. It works as well as we could expect in Houston, which is buggy buggy buggy.
George was friendly, thorough and professional! Great customer service!
Natran is a great service and more environmentally friendly. They have incredible customer support and great communication. Their staff clearly put customers at the forefront of all they do. I highly recommend them!
As always, great service! Thank you Damon!
Victor is very professional and caring about his service customers. Thank you!!
Paul was very professional and thorough!
Chris is a very nice person and customer service oriented! He explains throughly the service he will perform and is always willing to help.