We had my 25 year old ring redesigned and reset at Uptown Diamond this month. Im blown away by how beautifully my new wedding ring it turned out. I brought in a small collection of jewelry, including my original ring/diamond from 1994 and some other pieces along with some photos of my design ideas. Sydney Good was able to take my photos and my pieces and work with the designer to send me some design ideas. The finished product is spectacular. I started thinking back to all the different pieces of jewelry that I had over the years that went into this new piece. My original engagement and wedding ring from 1994, a necklace I wore at my wedding that my parents had given me, a ring inherited from my grandmother, my anniversary bands and sweet gifts my husband has given me over the years. Now Im able to wear them all as one gorgeous set and its so special to me. The design and completion of the ring was flawless and Sydney and the Uptown Diamond creative staff did such a great job and their enthusiasm is contagious. The process of design and pricing was smooth and well communicated, from concept photos to 3D printed ring samples, you are able to really get a feel for what the finished piece will look and feel. We appreciate the craftsmanship and care so very much. If you are considering a custom piece this is your place!
Uptown Diamond is not your typical jewelry store. You just dont go in and pick out the one you want, but rather it will be custom made to your liking! You get to talk to Rick, who is the owner, and also very knowledgeable in jewelry. After agreeing upon the stone and ring, Rick will 3D print the band for you so that you will know what the ring will look like after the stone has been mounted. I think it is such a creative process allowing the customer to actually see the almost finished product before it goes into production. The whole buying process was very enjoyable and educational. Rick did not tried to up sell me the diamond, but rather down sell since no one in the naked eye will noticed the imperfection, and I truly appreciate his honesty. Overall, I would highly recommend Uptown Diamond, and I would definitely return for future upgrades.
Uptown Diamond made the process of buying an engagement ring and wedding bands quick, fun, and simple. Rick took the time to explain the various different variables that go into ring selection and created 3-D CAD and physical models to help select the right rings. The turnaround time was quick and the rings are incredible!
Uptown Diamond offered incredible customer service and a personalized experience to create beautiful custom diamond jewerly. The team will help you find the best stones for your budget and create a stunning setting that will keep your jewelry safe. They are the best jewelers I have ever worked with!
Uptown Diamond is the only place I will shop for diamonds! They care about the customer and truly want to work with you and do the best job possible. They took my wife’s engagement ring and transformed it to something stunning. Matt was great to work with and they were able to deliver the ring to me within a week! I can’t say enough about Uptown Diamond.
Rick knocked it out of the park with my fiancé’s engagement ring. Best in the business! Rick is professional and extremely responsive. I will be returning for my wedding bands.
Amazing customer service. They help you create the most beautiful custom jewelry for your budget and take care of every detail.
Uptown Diamond was great to work with! My husband worked with Rick on several versions and iterations of my ring, and Rick was patient and allowed him to make all the changes needed to design the perfect ring. When we designed our wedding bands, Rick was helpful and provided so much insight that we really appreciated it!
Uptown Diamond was highly recommended to me by a coworker, and Im so thankful that she did! I worked with Rick to get an engagement ring and he did a great job of explaining everything that I needed to look for in a diamond (he even gave me a copy of the book he wrote on shopping for a diamond). His products are gorgeous, and he worked with me on creating a custom design based on my preferences -- a design that I was able to see not just in 2D artwork, but a 3D wax model as well! Uptown Diamonds pricing is ridiculously competitive as well, and you will get so much more for your money if you go with them. If youre looking for a ring, I believe you owe it to yourself to at least book an appointment and meet with them. Rick is no-BS and is not pushy, so you have nothing to lose!My now-fiance absolutely loves her ring by the way, and 5 weeks later we still catch ourselves staring at it all the time :)
UPDATED REVIEW:Wedding Band Process/ReviewI wish I could give more than 5 stars! Uptown Diamond absolutely knocked it out of the park again. After getting the most amazing engagement ring we had to go back and get our bands done here too. This time round we worked with Rick Atona and he was amazing to work with, completely understood my fiances vision and helped me with my decision on picking my band. I have never worn jewelry and was beyond indecisive but Rick helped me through that process too.My fiance loved the fact that she could be part of this process and the fact she got exactly what she wanted. Rick not only nailed the design to fit with the engagement ring but kept us fully in the loop throughout the whole process and had an amazing turn around time.You know when you come here you get an amazing product, you get amazing service and you know that you will have everything taken care of. Uptown Diamond are the first and only place I recommend when it comes to getting wedding bands/engagement rings and Im sure in the future I will be back to get birthday/anniversary gifts. They were fantastic from start to finish and I think you can see by the pictures how great a job they did, I cant recommend Uptown Diamond enough (The pictures from our wedding day are courtesy of @silverbearcreative)Engagement Ring Process/ReviewI started the process from start to finish with Uptown Diamond with Grayland Noah and he was amazing.Throughout the whole process I really felt like he understood what I was trying to do and at no point did I feel pressured to buy or do anything I didnt want to do.I loved the fact I could pick out the stones, design the ring and see the 3D rendering online so I could picture what it would look like before it was made into the real thing.From start to finish the experience has been fantastic and I visited with at least 3 other jewelers before I found a place I liked and it just felt right. Grayland is a great guy who really and truly knows his craft and is backed up by an amazing team. My fiance absolutely loves the ring and gets complimented on it all the time.We will be back to get our bands when the time comes and I have been telling everyone I know about how amazing the experience has been, I really cant brag about them enough.Thank you for such an awesome experience!
Hands down Uptown Diamond is your number one go to for all your jewelry needs. I had the absolute pleasure of dealing with Rick Antona the owner of Uptown Diamond on several occasions. Rick and his team are masters of their craft and are hands down second to none. I was greeted with a smiling face the moment I walked into the office. I felt as if I was their only customer as Rick sat with me and listened to everything I wanted, and delivered above and beyond my expectations. Don’t waist anytime with anyone else. You will be treated as a individual and not a customer here. Rick delivered exactly what I wanted within my budget and certified all of his work. These guys are absolute professionals. Skip the BS with everyone else and make Uptown your first stop. I promise you won’t go anywhere else.
An excellent experience all around. Very friendly staff, and Rick was amazing to work with. Their knowledge of diamonds and ring design was astounding. There was never any feeling of bargaining or backroom car salesman dealings. It was an upfront one on one display of stones and options and no-nonsense pricing. Absolutely no pressure involved. If I wanted a $1 million dollar ring or a $100 ring, Rick assisted in showing me all options and prices.The custom design process was quick and easy and the wax mold made it great to see the concept and be able to tweak as many times as necessary.My fiance and everyone who sees the ring loves it!
If you want custom jewelry made, these guys are the real deal. It took me 2-3 months to find the right stone and engagement ring design. Both Rick and Matt were very knowledgeable and actually taught me a few things when it came to diamond shopping. Even though I didnt end up purchasing the actual stone from them, I had the ring custom made by them and it was absolutely gorgeous! She loved it!! Dealing with Uptown Diamond was both a fun and educational experience for me, also you wont be disappointed with the quality of the product. Will continue doing business with these guys for all my jewelry needs!
I cannot say enough about the caliber of service and quality of workmanship delivered by Rick Antona and his incredibly adept, efficient team. Rick is such an easy-going delight of a professional salesman that I’ve encountered in a sometimes smoke-and-mirrors diamond industry. I came to him for a diamond wedding band after being treated with less than stellar communication and attention from a competing local jeweler and he delivered with a higher carat weight band, at a better price point, in an unprecedented fast timeframe. Everyone who sees my band is completely blown away and all my friends are now wanting to upgrade their wedding bands! It’s so gorgeous and I will never go to anyone else again for a lifetime of jewelry needs!! Love Uptown diamond and Rick!!
This company is always so professional and easy to work with on any project big or small. The work they do is the best available.
Nice office setting, however not the best experience. The salesperson lacked engagement and never seemed interested in following what was being requested. The parameters for the engagement ring was provided but not once was anything within range. When a price was given, it was much higher than other competitors with very similar qualities.
Rick is the guy to go to for diamonds and amazing jewelry designs! He took a 90 year old family ring of ours and helped us design a beautiful engagement ring. It is stunning, better than I was expecting! The whole process was super easy and we felt so comfortable. Rick is a true professional. My ring is now an even more beautiful family heirloom that can continue to be handed down. This is the only place in town we trust for our jewelry needs!!
Rick is amazing! He helped my husband create the PERFECT engagement ring and then brought my wedding band design to life! He is so kind and very knowledgeable.
I stumbled upon Uptown Diamonds instagram a few years ago and had been falling in love with the designs since!My (now) husband and I started discussing rings and we went to literally every big name and small name store possible to find THE ring. All of the rings we saw were absolutely beautiful and perfect...just not the right one for me.I called Uptown Diamond in tears begging for an appointment. I was getting SO overwhelmed with sales people and just needed someone to LISTEN to what I wanted. Rick got us in IMMEDIATELY.Within minutes, Rick had my dream ring drawn up. Didnt question anything. He listened. He was patient.I told him things I thought I wanted and he talked me off of ledges I am so happy I listened to. Multiple times.Shockingly, Rick is way more fashion forward than I could ever be. When I was stern about what I wanted, he would bite his tongue. Then Id go home and research his suggestions and found that I loved his way MUCH more.He can be as involved or as little involved as youd like - and I loved that. I needed help.There is something very very special about crafting your very own design and watching it come to life. There is not another ring out there like mine. Its custom.Dont let the word custom make you think you cant afford it. I assure you, it could be a fraction of what these other big name brands are telling you. Set up an appointment, talk about your budget, show Rick what you want, and when you propose - let your girlfriend/fiance/fiancee/whomever know you did it all custom and get the brownie points you deserve.Id knock Rick down a point - or three - because hes not an Alabama fan but at least hes a Longhorn fan ;)PS. my ring below is half diamond, half sapphire - both our birth stones. It can be all diamond or all sapphire when i turn it properly! THANK YOU RICK!!!
Bought my wifes engagement ring and came back to buy the wedding band as well. Rick was transparent, extremely knowledgeable and available for all questions before and after purchase. After visiting numerous other stores, I am very glad I went with Uptown Diamond. Have recommended this place to friends - who have also ended up buying from Uptown. They had a similar pleasant experience.
Rick was knowledgable and helpful throughout the process. He was receptive and attentive to our desires and ideas while designing our wedding bands. He and his team beautifully crafted a wedding band to fit seamlessly with my family heirloom engagement ring. My husband and I receive lots of compliments, and couldnt be happier!
Excellent experience dealing with Rick. He was the absolutely best. Fiance loved the ring and we will definitely be back to work with Rick for future pieces. Extremely professional, but laid back, straight forward, and he is not the usual pushy jewelry sales guy. He helped me design and excellent custom ring which everyone has commented on. Cant say enough good things about Rick and the Uptown Diamond crew.
Uptown Diamond is the BEST!! I went to 9 different stores before I finalized with Uptown Diamond. Rick never pressured me to choose him during my hunt for the perfect one. I went to 5 different stores after meeting wihim but he was genuine and thats why I chose them. Rick made my vision come true. In fact, he went above and beyond to make sure I was taken care of. I am so glad I found them. Rick and his team are highly knowledgeable and professional. I will definitely be back and I highly recommend them to anybody that is in the market looking for a trustworthy business.
Rick is was so great and easy to work with! After 2 years of being engaged I decided my tastes in rings was different than I had thought. My fiancé and I came in and told Rick exactly what I had in mind. He brought my vision to life and I’m so happy with it! I’d highly recommend going Uptown Diamond!
What can I say? Rick did an outstanding job creating a simplistic yet beautiful engagement ring for my fiancee. I showed him pictures of what design appealed to me and within a week he reproduced a 3D model of the exact design. More importantly he does not take advantage of his clients from a monetary point of view. Rick saved me a large sum of money for a high-quality ring that would have been much more expensive at other popular diamond retailers. His communication was outstanding and he was always willing to work with my schedule for appointments. I would recommend anyone looking for custom jewelry or an engagement ring to contact him. You will not be disappointed.
Looking for a diamond? Look no further!! Rick is THE guy. I nearly purchased a stone online in order to maximize value but Rick was able to match price and provide an even better stone, all with the personal touch for the setting, resizing, etc. An all around great experience!
If you’re looking for a unique engagement ring and a highly personalized experience from start to finish, this is the place! Rick was absolutely fantastic and so personable to work with. My fiancé and I were initially skeptical about a custom engagement ring, especially after visiting numerous custom jewelers in Houston, but Rick put our minds at ease and made it very clear he would work with us for however long it took to ensure complete customer satisfaction. Suffice to say, the ring exceeded our expectations. Looking forward to designing our wedding bands with Uptown Diamond!
Fantastic experience working with Rick! Very receptive to what we wanted and couldnt ask for a better result on the custom ring!
Uptown Diamond is now my go-to for all of my jewelry needs! I inherited several rings from my parents and I wanted to somehow incorporate them into a new wedding band set. I was referred to them when I was hunting for a true jewelry DESIGNER and when I heard they offered 3D printing I was intrigued. Admittedly, I was a little embarrassed to take in all of the hardware and stones I wanted to use, but Rick was the kindest and most professional gemologist Ive worked with. They not only delivered an unbelievable and truly transformed product, they also provided amazing service along the way. 5 stars from me. If youre looking for a jewelry partner with vision, Uptown Diamond is the way to go!
Rick made me an amazing custom engagement ring and custom wedding band. He was awesome to work with, helped me understand everything throughout the process, and created some incredible one of a kind rings. He stands behind his work and makes sure you are 100% happy. My wife and I could not be happier with his work and the experience.
If I could give a billion stars, I would. My husband and I worked with Rick on putting together a few heirloom rings/diamonds into one ring for my engagement ring. He was PHENOMENAL, his team is extraordinary, honestly. I wanted to work with someone who not only I could trust with my grandmothers heirloom diamonds, but someone who was at the absolute top of custom jewelry food chain, and this was 200% uptown diamond. Rick made us feel VERY comfortable, came up with a beautiful design, had a VERY quick turn around time, and all for an incredibly reasonable price. I don’t think I’ll ever go to another jeweler again. Thank you UD!
I purchased an engagement ring as well as a wedding band from Uptown Diamond and I could not be more satisfied with the customer service, quality of product, and overall experience. The owner, Rick, made the entire process as easy and smooth as it could have went. Even the secretary at the front desk was very helpful and kind! Uptown Diamond impressed me tremendously in just about every aspect. If you are looking for a place to find a high quality product, receive great customer service, and receive your product in a very timely manner then go on out to Uptown Diamond!
A few months ago my fiance and I purchased our wedding bands from Rick. Rick is an incredible individual and is a pleasure to work with on this type of stuff. He is knowledgeable and even more so caring. . People (at least us) came in to see Rick with general ideas in mind about each of our bands, but nothing too elaborate. Rick does a great job of really talking and understanding your wants and desires and then giving you ideas and feedback to expand on what you already have and building out a unique solution for you!Rick also does a fantastic job sharing other thoughts and concerns, that maybe people dont think about. One example of this was me asking about a gunmetal / darker colored bands made of some kind of harder metal. Rick was all for this idea! However, he also shared with me that these types of rings you cannot adjust and cannot be resized over the years and that he would recommend looking at these other bands he had examples of. These other bands were identical in appearance and feel, but have none of the faults of the previous. These rings are made of slightly different materials (you cant tell a difference at all in person), but they are adjustable, can be altered, etc. This type of insight I would have never known and thought of I had gone with my original instinct.I got my fiances engagement ring, and we got both weddings bands from Rick. He will continue to be our go to guy moving forward for all things Jewelry.
Uptown Diamond is a great place to have good customer service and custom jewelry made. Rick was very welcoming and nice. I explained to him the experience I had a competitors business and he was sympathetic to me and how I was treated. Rick was very quick on the design and 3D print of my engagement ring and made sure I was satisfied with the design. I decided after much research to buy the loose diamond myself from another party and was shut down completely by the other competitor to make the setting for the ring. However Rick was completely fine with this and even complimented me on my diamond and for all the research I had done as well as the price I paid for the diamond. He happily agreed to make the setting for my ring. After some discussion about what I wanted and pricing we agreed on a final product. He had the setting made beautiful and fast. Overall I had a great experience with him and I would definitely recommend him over his competitors. Rick and his team will take good care of you. :)
Rick and staff are exceptioal. They make you feel like family here and explain everything in great detail. I would highly recommend Uptown to anyone searching for an engagement ring or wedding band. They make the process simple and the product is 5 stars.
For reference, Im 29 and designed and purchased an engagement ring with Uptown Diamond. I visited Tiffanys, Zales, and a dozen other jewelry dealers in Houston before a friend put me in touch with Rick. All of them left me feeling like I would have to drastically compromise my budget or ring quality. Working with Updown Diamond was exactly what buying an engagement ring should be. First and foremost, I felt like I was Rick’s most important client. For context, he’s designed and built rings for Super Bowl, NBA, and NCAA Champions, and at every step of the process I felt like my ring and my budget were his top priority. He understands the stress and excitement of making such a meaningful purchase, and treats you in a way that lets you know you’re making good, thoughtful decisions about your diamond. My fiancé and I met with him multiple times, and again, every meeting felt like it was his most important meeting of the day. He stressed the importance of choosing a quality stone whose value will only go up, and from there walked us through choosing a center stone, choosing a setting, and making our final purchase. The final product came in right within our budget, and the same stone/setting – I checked – would’ve been thousands of dollars more at commercial retailers. I can’t stress enough how much better I felt about buying an engagement ring after meeting Rick. I know I got an incredible value and the perfect ring. Everything moved very fast on his end, and I couldn’t be happier with my purchase. Oh, and by the way, she said, “yes”.
I was in the market to purchase an engagement ring. Besides a house, the engagement ring will be one of the most expensive purchases that I will make in my life. I was referred to Rick from Uptown Diamonds. I was instantly blown away as to how comfortable he and the his team made me feel. I already have been elsewhere and felt like I was treated as just another number. Rick and Uptown Diamond made me feel like family. Their knowledge, expertise and professionalism was just what I was looking for. Rick made the whole process enjoyable. He was there every step of the way, and I was truly blown away by the quality of diamond I received. Oh by the way, I live in New York and the company is based in Texas. I had such a seamless process. I highly recommend Uptown Diamonds!!. Thanks Rick!!
After searching various jewelers in Htown, from the blah to the bizarre, Rick Antona was a true gem! This guy knows diamonds, knows jewelry, and knows how to give a customer the most for their money. He makes custom to fit any price point and makes masterpieces from his extensive selection of stones!He makes a prototype of the ring you design with his expertise assistance. And he doesnt do the whole deposit trick on custom pieces, you only pay for it if youre satisfied 100%. Great experience, great service and great value.Bought my wife this beautiful ring for our 10th and I was impressed, and of course she loves it! Rick and Uptown are in a league by themselves.
Matt did an outstanding job helping me design my fiances engagement ring. He took the time to explain what characteristics to look for in a diamond and made sure I was comfortable with what I was getting. The ring looks amazing, I would absolutely do business with him and Uptown Diamond again.
My fiancé proposed to me a few weeks ago and I will never get over how beautiful my ring is. Matt Hall was who we worked with in creating my dream ring. He listened to every single word that came out out of my mouth when I was describing my dream ring and was able to create everything I wanted. Even when I couldn’t describe exactly what I was trying to say, he understood me and brought my dream to life. Thank you so so much to Matt and uptown diamond for such an amazing experience. They will be our home base for anything jewelry for life.
I stumbled upon Uptown while shopping for an engagement ring. I was starting to lose my patience with the overall spurious and phony personalities I was meeting. Then I met Rick from Uptown. Breath of fresh air from the norm. Straightforward, honest and to the point. He helped me design the perfect ring and made sure it was exactly what I (my fiancee) was looking for. Both of us couldnt be happier of our experience with Rick. We will be back for bands and anything and everything else.
I recently worked with Rick for an engagement ring and have nothing but good things to say about the experience. Uptown Diamond delivered on a quick deadline and we were thoroughly impressed with their work. It was a pleasure working with Rick. I especially liked his down to earth attitude and was just very real and professional. He was not pushy at all and was always in good contact throughout the process. Although I did pay a little more than I might have other places it was worth it for the peace of mind with Ricks craftsmanship and warranties. There is a reason he has such high reviews/ratings, he earned them.
Working with Rick on getting the perfect engagement ring was an immense pleasure. All the reviewers attest to the quality of the experience. Ill focus on the three things that stood out to me: he delivered ahead of schedule, was very detailed in his descriptions, and the quality of the diamond I paid for. I would recommend Uptown Diamond without reservation!
If youre going to invest in a diamond this is where you need to go! Weve worked with the owner for 23 years! He always takes time to see us even for simple repairs. A diamond is not just a piece of jewelry. It is an investment!
I found Rick on a whim when searching for an engagement ring. After going to a number of larger engagement ring stores, Rick was a breath of fresh air. He was very open, gave me ample time to think and did not apply any pressure. After my first experience I decided to go with him to purchase the engagement ring.Rick and his team were able to bring out the ideas I had for the engagement ring with a beautiful design that my fiance absolutely loved. Since it is a custom piece no other person will have what she does and I was able to use my personal ideas in its design. They helped me craft a ring that was perfect, used all the materials I wanted, and really sparkled. When looking at the ring I bought compared to others, there difference in the shine and brilliance is huge.I cannot recommend Uptown Diamond enough as they created a great experience when buying a ring. The only thing to note is that they are pricey. The cost of the diamond will be more than looking elsewhere, but no design fees are added. If you are looking for beautiful custom jewelry, Uptown Diamond should be your first and only stop.
Rick was fantastic to work with. Easy to schedule an appointment, and once I was sitting down with him he helped me visualize what I had in mind very quickly. After my order was placed, they were quick to make the ring and I couldnt be more pleased with the finished product! Will definitely be using Uptown Diamond in the future!
I highly recommend visiting Uptown Diamond for your jewelery needs. My experience throughout has been positive, fun, and creative. After looking on Yelp for jewelers, I stumbled upon this place and met Rick, an energetic and great person whos always eager to work with you.The thing that really made the difference for me was the fact that I was a college student at the time assembling a ring for my fiancee. It goes without saying I was working on a limited budget and presented my ideas to Rick. There was not a single moment where he made me feel uncomfortable and I felt like a regular customer from our first conversation. Needless to say, the ring came out to be a great success that my fiancee loves to wear.Rick and the rest of the team at Uptown Diamond can piece together whatever youd like, and are willing to listen to your wants and needs. They made a custom setting for a diamond I bought separately. There was no fuss, no complications, and communication was clear. Rick is honest, to-the-point, and explains all the details very well. The price was in my opinion very affordable and at the end I managed to spend a little less than my intended budget.I will definitely continue to work with them in the future and refer all my friends to Uptown Diamond.
Working with Uptown Diamond is the best way to go if you are looking for an engagement ring. They are professional and always respond in a timely manner. I worked with Rick and his knowledge and expertise was so helpful throughout the process. He will take the time to explain all the details and help you pick exactly what you want. He is always honest and straight forward as well which I always appreciated. In conclusion, work with Uptown Diamond to find the best engagement ring!
Rick was extremely helpful during the process of designing a custom engagement ring for my fiancé. From the first day I met with him through when I purchased the ring, he was extremely helpful, attentive, and accommodating.As someone who has never purchased a diamond before, I didn’t have a good understanding of what to look for in one. On my first visit, Rick walked me through what all the different gradings meant in simple terms and sent me home with his diamond buying guide which was extremely helpful for deciding what I wanted to purchase.The process of designing the ring was also a pleasure. I was provided with a digital model of what I had in mind based on pictures I had sent, and they printed out a wax mold for me to look at as well to make sure everything was exactly how I imagined.He and his team put together a perfect ring and made what could have been a stressful experience easy and enjoyable. I cannot recommend Uptown Diamond highly enough. And my fiancé loves her ring!
I had a great experience at Uptown Diamond. As a person who doesnt know anything about diamonds, Rick gave me good tutorial on what to look for. He was very upfront about the whole process and worked within my budget. The design that I came with to him was executed flawlessly.My fiancee was more than thrilled with her engagement ring. Thanks Rick and the staff at Uptown Diamond.
By far the best diamond buying experience anyone can have. Rick and Lindsey were extremely helpful, friendly, and knowledgeable. I never felt pushed into anything and felt like a true client, not just a wallet (which is the opposite experience I had when visiting other jewelers around town). Rick even sat me down and gave me a thorough diamond education, regardless of the fact that I was also looking at other sources. They do EVERYTHING in house, and with their 3D printers they can make a truly one of a kind custom ring. And they can make it quick too. The service and lifetime support/maintenance of their rings is unparalleled. Im 100% satisfied and have already started recommending them to my friends getting ready to take the plunge. The ring is absolutely stunning. Even strangers give her compliments on it. If you live in Houston and are looking to buy an engagement ring, you would do yourself a huge disservice by not visiting Uptown Diamond. Trust me, just go.
Rick and his team are fantastic. My fiance got my engagement ring from Rick and I absolutely love it! My fiance and Rick worked together to design a unique ring and I love knowing its one of a kind! We both also got our wedding bands from Uptown and couldnt be more pleased. Every one is easy to work with and made our experience special.
1st time shopping for an engagement ring quickly went from excitement to frustration after visiting several chain jewelers. A friend recommended that I talk to Rick at Uptown Diamond, and Im so glad that I did!Ricks approach to diamond sales was more about maximizing education vs minimizing my bank account. Rick made the process very simple. I was able to work with Rick to custom design the beautiful ring that is now on my fiances finger.I highly recommend anyone to consider Uptown Diamond as your jeweler!
Rick and his associates are outstanding. Ive purchased several stones on multiple occasions from Rick with great confidence that I am getting the greatest quality for my money. Rick knows that there is so much more to diamonds than just size and guides the customer to make the best educated decision that will provide satisfaction and a brilliant stone. My wife couldnt be happier with her gifts.
I would absolutely recommend working with Rick and his team at Uptown Diamond. I was picking out an engagement ring and Rick was extremely honest, patient, and helpful throughout the entire process. You will not be disappointed with the service and your stone.
Without a doubt, go to Uptown Diamond if you are in the market for an engagement ring. Grayland was absolutely the best when it comes to a combination of knowledge, professionalism, patience, and understanding. I looked at several different places after my visit but found myself back at Uptown after realizing the bar had been set pretty high. You are going to be treated with the same respect and attention regardless of what end of the spectrum your budget may be!
I cant speak highly enough of Rick and his team at Uptown Diamond. If there is anyone in Houston who is knowledgeable about diamonds and how to buy them it is Uptown Diamond. The team there was wonderful to work with. What was most impressionable about Uptown Diamond was was the their attention to detail and truly educating the buyer in how to purchase diamonds. I recently purchased a diamond from Rick and I wouldnt suggest going to anyone else. Rick stands by his work, cuts his own stones and owns the process from start to finish to insure you receive the highest quality product. If you need to buy a diamond, make sure you go to Uptown Diamond.
You cannot be get any better customer service or quality in Houston. I commissioned Rick and his team to create a mothers ring for my mom. The ruby, emerald and sapphire ring surrounded in diamonds turn out beautiful. My mother was so happy with the ring and has gotten so many wonderful comments on her ring. She was truly surprised at Christmas. Thank you Rick for going over and beyond.
INCREDIBLE service and quality!! Lindsey and Rick were able to make my ring quickly and it turned out BEAUTIFUL! They were professional, positive and easy to reach throughout the entire process. I would highly recommend them to any person looking to purchase an engagement ring or any other kind of jewelry!
Ashley & I cant say enough about our positive experience in choosing a diamond engagement ring at Uptown Diamond. Rick spent time educating us on the 4Cs of diamonds so we could make an informed decision. Rick was able to take our vision of an engagement ring and they created a customized 3D printed ring. The engagement ring was exactly what we were looking for and its absolutely beautiful!We highly recommend Uptown Diamond and commend them on their honesty, integrity & excellence!
I cannot say enough good things about Uptown Diamond! They made the process of creating a custom engagement ring incredibly simple. Rick helped me incorporate different elements into the design of the ring until it was flawless. He also stayed within my budget and quickly produced an absolutely stunning one-of-a-kind ring. Thank you to Rick and his staff for working with me to design the engagement ring of my fiancé’s dreams!
I actually bought my wifes engagement and diamond ring from Uptown Diamond about 4 years ago and just realized I never wrote a review. Rick and his team are honest, trustworthy, and they make incredible rings. In addition, Rick sat down with us and gave us an expert tutorial on ring-buying and he actually discouraged us from going larger in favor of higher quality. Her rings are fantastic. Strangers regularly stop her on the street to ask about them. We have the rings maintained and occasionally cleaned by Uptown and they still look good as new. Ill be a customer for life.
Rick made this process extremely easy! He knew exactly what I was looking for and exceeded my expectations with the finish product. My fiancee loves her ring. Thank you Uptown Diamond for making this a reality!
I did tons of research on places to purchase engagement rings from and decided Uptown Diamond was where I wanted my ring from. Told my then boyfriend the name of the place and Jeweler (Rick) who I wanted him to do business with (whenever he decided to buy a ring). Anyways, when my fiancé finally popped the question I was blown away with how gorgeous my ring is!!! Perfection nonetheless. I get compliments from strangers almost everyday. When I went in to get my ring sized I grabbed a few business cards to keep on me to hand out since I have had several people (friends and mostly strangers) wanting to know where my ring came from. Thank you Rick, for helping my fiancé Leighton R. design the perfect ring. We will continue to refer your business to others who are in the market to purchase jewelry.
Rick was a pleasure to work with from start to finish and truly goes above and beyond to make the experience simple and engaging as you want it to be. I highly recommend Uptown Diamonds!
From the moment I contacted Rick at Uptown Diamond he was amazing. I printed a picture of a ring style I liked from one of the big retailers and I told him this is what I want the ring to look like. And I can say Uptown Diamond did a wonderful job of creating this ring for me, It was exactly what I wanted. They also were very flexible working with my budget, Once I reached my price goal and I told Rick when I planned on proposing which was a month away and He said would have the ring ready a few days before.The ring was beautiful, my fiance loves it, The way it shines in the light is awesome. and she receives compliments constantly from people. Uptown Diamond is a trustworthy company, they do quality work and with guys like Rick there you cant go wrong. They have a forever customer in me and I will be back.
Lindsey Schultz made this experience all the merrier. She really has a personal touch and knows how not to pressure you into buying something outside of your means. This is a pivotal moment in a couples lives so pressure can certainly get the best of you. I truly appreciate all of the help and look forward to buying my engagement band from her soon! Thanks again Lindsey!!
Rick and his team were outstanding. I am a recent college grad who needed an engagement ring to propose to my fiance and after looking at numerous locations for deals I found exactly what I was looking for at Uptown Diamond.To start, Rick sat me down and explained to me his business and what it looks like to find a good engagement ring. He went into detail about what makes a diamond quality and what kind of things to look for when purchasing a ring.I was really nervous about the moment when I would need to tell him my price range since I am working on a part-time salary and didnt have much to spend. He showed me that he and his team can work with you at any price range. Together we made a ring that was simple yet beautiful for my fiance and I have had numerous people tell me that I did a great job picking out the perfect ring for her. I really would not have that perfect ring if it was not for Rick Antona and his team.I believe that Rick Antona and Uptown Diamond are extremely passionate about their line of work. They love what they do and care that you have a great experience from start to finish. I went through the design, ordering, and resizing process and felt like they had my best interest in mind the whole time.The biggest reason I recommend Uptown Diamond is the relationship you form with them. They are highly invested in you as a person and form a relationship with you through the process. I will definitely be referring my friends to Uptown Diamond in the future.
I recently worked with Uptown Diamond on getting a custom engagement ring made. I came to them with an idea for the ring and they were very efficient, creative, made the entire process extremely painless and were fun to work with. The ring turned out to be phenomenal while bearing in mind my budget. My point of contact was Lindsey Shultz and was awesome while guiding the process along. I would HIGHLY recommend them!
They blew me away! I am IN LOVE with my ring! The entire process was an excellent experience. They listened to what I wanted, my likes, dislikes, dreams, and absolutely nailed it! Im so happy! If you are looking for quality, value, creativity, and real customer service, then this is THE place to go! This is my first of many pieces to come.
I got to work with Lindsey and Rick and they were really helpful in getting me the perfect engagement ring. They were both knowledgeable, patient, and came up with some beautiful ring designs. Even Ricks office looked really cool. All around great experience!
Uptown Diamond is exactly the kind of customer service I was looking for when I began looking for an engagement ring. I had the pleasure of working with Rick Antona and had an incredible experience. He laid out more than enough options from his past experience and worked with what I had in mind to find the perfect ring. Never once did I feel intimidated or pressured to purchase something i didnt want. Rick is an amazing person who will work to get you what you want. I highly recommend looking at Uptown Diamond especially to any first time buyers out there.
The office was warm and inviting, however, after waiting for about 5-7 minutes, no one came out to help me or even say hello. This isnt one of your bargain bin diamond stores, so I expected a higher level of customer service. Maybe they were having a morning meeting? The guys right around the corner at another custom diamond shop were a bit more accessible. Id stop by again only if Im in the area and I know someone is there.
After looking at countless rings at the popular engagement ring stores, my then girlfriend and I decided that custom setting would be the best option since neither of us liked what we saw. We got a quote for nearly $4500 (including a $400 CAD fee and some $150 warranty) for just the setting from a big engagement ring store after being passed around to numerous salesmen only to have to explain again what exactly we wanted. After this experience, I felt discouraged because I did not want to spend thousands of dollars on a ring/diamond that I was just okay with. Thankfully, I found Uptown Diamond on Yelp.Rick worked with us from day one to create a unique ring for my fiancée. Rick and his team generated 4 or 5 CAD model revisions and 2 or 3 3D-printed waxes during the whole process per my requests. Despite the fact that we were very specific with the design we wanted (were both engineers), Rick was always receptive and understood what we were asking. He never tried to BS or up-sell me. Rick and his team created a beautiful one-of-a-kind setting at a fraction of the price that the other store wanted to charge me. Also, he believes so much in the quality of his diamonds that they are Bonded (warrantied against defect and decline in value) AND if you want to trade-up or sell back the diamond, you get the FULL value you paid. No other diamond retailer in Texas offers this policy that I know of.Rick told me when I picked up the ring after months of discussion with him, that I was probably one of the slowest and most detail oriented clients hes ever had, and hes right. When youre buying a ring the price of a new car, you want to take it slow. But any other retailer wouldnt have the patience to deal with me. Rick and the people at Uptown Diamond design custom engagement rings because its their passion, not because they want to sell as many rings as they can, and it shows.Thanks for putting up with me Rick!
Rick Antona and his staff at Uptown Diamond are great to deal with. I have been purchasing custom diamond jewelry from Rick for over twenty years and I would not trust anyone else with fine jewelry purchases. Rick has always been very accommodating and has the resources to bring ideas to reality. My most recent purchase from Uptown Diamond was a custom anniversary band designed to accentuate the custom band that I had Rick make ten years ago. Uptown Diamonds produced a beautiful, one of a kind diamond/platinum band that was a huge success. Thank you, Rick and Uptown Diamond, for creating yet another spectacular ring for my wife. She absolutely loves it!!
My wife and I celebrated a milestone anniversary and Rick was instrumental in designing her anniversary ring. When my wife opened her gift, her eyes lit up with excitement! The ring was perfect. Thanks Rick and Uptown Diamond for all your hard work.
Rick and his team, were great for the entire experience of buying an engagement ring. he made me feel confident that I was getting the perfect ring for me, not up-selling, or pressuring to close the deal. He is a man of his word and really took care of me through the process and would highly recommend Uptown Diamonds to anyone looking for anything from a simple to custom designed jewelry.
Rick and Uptown Diamonds is the definition of customer service. He only wanted to help me find the perfect engagement ring and nothing more. The process was so nice and easy it was surreal. I 100% recommend anyone go here over anywhere else.
Ive known Rick, owner of Uptown Diamonds for years, and when it was time to buy a diamond engagement ring, I relied heavily on his sound advice. Rick is great at making an educated customer, and ensuring the right decision is made. This year for Christmas, I picked up a beautiful set of Diamond Earrings, sight unseen, and my wife fell in love with them. They were the perfect size, Rick nailed it! I have referred colleagues from work, and all of them have been thrilled with the results.Rick and the staff at Uptown Diamonds, are true professionals, and I cant say enough good things about them. If you are in the market for diamonds, this is the only place to go!
Rick and his staff provide the best customer service and the highest quality custom jewelry in Houston. Rick and his artist did two rings and a necklace for my wife that were unique and based off of concepts that turned out beyond what we had hoped going in.
I was in the market to upgrade my wife’s wedding set, and a friend pointed me towards Rick at Uptown Diamonds. Rick made the process very smooth and provided a lesson on diamonds that you would never get in a typical retail store. With Rick’s help, I decided on a 3 diamond set that came out perfect. Rick also was able to get the ring turned around in 3 days so I could surprise her with it as a Christmas present. She makes comments every day that she has never seen a diamond ring shine so much. I would recommend skipping the big retailers and just head straight to Uptown Diamonds.
Grayland and Rick are certainly the best in the business!!In a market completely saturated with fraudulent scamming jewelers and big box jewelry stores, to have a service with educated and most importantly informative professionals guiding you through the single most important investment you can make is impossible to come by. I am thankful to have found uptown diamonds the way I had. I would, have and always will recommend them to anyone I know.Thanks guys your amazing
Had a great experience with Rick and the rest of the staff at Uptown Diamond! I really appreciated the time he took to explain the basic concepts of buying a diamond, and the ring exactly matched our design. My wife loves her ring and we would recommend Uptown Diamond to anyone!
I had a fantastic experience with uptown diamond from start to finish. Lindsey and Rick really know there stuff, and they walk you through the process every step of the way. They provided me with several sapphires to choose from and offered a truly custom service, ultimately creating the perfect ring for my fiancé. If you want something unique, and truly excellent customer service, go with uptown diamond.
With only a month to the date of my proposal, Rick Antona with Uptown Diamond impressed me and provided me with the utmost service. Through his great dedication and excellent craftsmanship, Rick worked with me through several ring designs until the perfect ring was made. Because of Ricks help, I was able to pull off a great proposal and completely surprise my fiancee with a beautiful custom ring.
Have been working with folks from Uptown Diamonds since before they were Uptown Diamonds. The team is extremely responsive, provides high quality diamonds and jewelry and delivers exceptional after-sales support to ensure clients get exactly what they want for fit and finish.I highly recommend Uptown diamonds to anyone seeking high-quality products with white-glove service.
Rick was a delight to work with and is a perfectionist making sure my wife got exactly what she wanted. I trust him with all of our jewelry needs as he is very knowledgable and honest. Great guy to do business with. Highly recommend!
I had a great experience working with Grayland and Uptown Diamond during my engagement ring search process. Grayland provided excellent customer service. He shared his expertise of diamonds with me to make sure I understood all the details that had to be considered and spent a lot of time answering all my questions. All diamonds were of the highest quality and there were options at all price ranges. I was also very happy with the process of designing the setting. They were committed to making sure that I was happy with 100% of the ring details. I would recommend Uptown diamond for anyone looking for a great customer service experience while selecting a high quality diamond and ring.
For starters, I think it was amazing that the president of Uptown Diamond himself, Grayland, worked with me directly throughout the whole process. It seems like he has a lot of experience on the topic and he helped me understand what I was getting into. He also took the time to explain me the details and specifications of the diamond I was purchasing. Overall, I felt very comfortable dealing with him directly. I am very pleased and happy with the quality of the engagement ring I purchased for my now fiancé.
With passion and the love of their craft... Our expectations were more then exceeded. Was a pleasant experience from sales to post delivery. Id recommend Uptown Diamond to anyone!
Uptown Diamond is by far the best place to get any custom jewelry. From the moment my wife and I stepped in, Rick and his team treated us like family. The entire process wa, s so easy and smooth. I would recommend Uptown Diamond to anyone who is looking for that unique and special gift to anyone!
I really can not put into words how great my experience with Uptown Diamond was. I purchased my engagement ring from Rick, a principal at Uptown, for my fiance this past year and wouldnt want it any other way. The ring and the experience was truly first class! From the Saturday we met Rick (on his day off) to the day we viewed the wax model to the day we received the final product, we enjoyed every second of the exciting experience. The degree of customer service Uptown provides could trump all of the main stream jewelers combined. And the quality of diamond is basically flawless!A huge thanks to Rick and his team for providing the best experience I could imagine at such pivotal and stressful time.To all reading this: Youre making a huge mistake if you go anywhere else!!!
Grayland worked with my budget. I compared prices with a couple other popular stores in Houston and they did not match the value of UD. Then they ended up giving me a bigger, clearer, better color stone than I paid for.
Fantastic experience! Im very big on customer service and I have to say that dealing with Rick at Uptown Diamond was amazing from day one. Even with a rather budget friendly engagement ring I never felt like I wasnt his top priority. The ring came out better than I could have hoped for! The entire thing was custom designed and built by Rick and his team. DO NOT go to a turn and burn jewelry store. The attention to detail and care Rick put into my ring was extremely comforting since i had no idea what i was doing! He took the time to explain the process and dos and donts of buying diamond in great detail. The engagement was wonderful and she said yes! Mostly because of the ring Im pretty sure! If youre in the market for jewelry of any kind go see Rick at Uptown Diamond and dont think twice!!
UPDATE: Rick reached out and listened us to try and understand what happened. After realizing there was a miscommunication in the process he quickly corrected it and offered unparalleled attention to make things right. Definitely helps make things a little easier.PREVIOUS: The worst experience. The rep I initially buy it from doesnt even have the decency to be there to give me the ring, he pawns me off to another guy. They then send a letter to my girlfriends house with an empty box and their address on it 2 DAYS after i buy the ring!!! She googles the address and realizes what it may be. I don’t even get a chance to purpose!! AND then have the audacity to tell me its my fault!!! Thanks for ruining the surprise. Yup, never again will I deal with these guys.
Everyone is a joy to deal with at Uptown Diamond. Rick is great and is always willing to help! His customer service, knowledge and help in selecting the right diamond is second to none.
Rick Antonas expertise is reassuring and he provides excellent customer service. Uptown Diamond jewelers create beautiful wedding rings! Visit Rick and his staff regardless of your knowledge of jewelry or your budget.....you wont be disappointed!