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Naturalcare Cleaning Service
747 W 18th St, Houston, TX 77008, United States
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Naturalcare Cleaning Service

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Ma
Review №1

$450 to clean an empty house... Hilarious!Baseboards not clean, AC intake dusty, floor not cleaned correctly...I mean, it is an empty house, how difficult is it?They will come back to clean.. but do you want these people to come back when they were not able to clean correctly a 100% empty house...To clean an empty house, you just have to open your eyes and clean...In now days, even a pro cleaning company can not clean correctly. Hilarious, not funny.

Al
Review №2

We were moving our son into his grandfathers condo that had been rented for years. The renter left the place a PIGSTY, and we sought professional help in cleaning it. Thank heavens we hired Naturalcare Cleaning Company! They responded to our inquiry almost instantly, made an appointment in the next two days (even though that was right after Christmas), and sent a team of three professionals to do the job. The workers were fully-equipped, competent and professional, not to mention very polite and well-spoken. Most importantly, however, they WORKED. When the job proved even larger than they had counted on, they called to give us the option of finishing it a slightly higher cost. And it was so worth it. The people worked like Trojans, spending at least 8 hours cleaning from top to bottom, and truly salvaging the condo as a residence. Well done Naturalcare! I will tell everyone who is interested that yours is a great service.

Sh
Review №3

I worked for them a few times and enjoyed myself they make sure every home they enter by the time they leave your expectations are blown away they do 110% and some. They have low prices and discounts on their website too. Give them a try and you will be glad you did.

Ca
Review №4

Hands-down the best cleaning service around. I just had a newborn baby and they came to clean my home before we got back from the hospital and everything looked amazing and spectacular. I love that they use natural cleaning products that are safe for my family. The technicians are extremely nice, punctual, and professional which makes this company even more awesome.

El
Review №5

We have used other services before and none compare to Natural Clean. The professionalism, attention to detail and all around work done was fantastic. I cant thank them enough for showing love to our home and truly putting their all in it!!! Will use them for years to come.

Do
Review №6

Great, hard working, meticulous cleaning team who actually care about their work and go that extra bit to get the place spotless. These guys are experienced in end of tenancy cleaning and even offered to support our case with the letting agency in the event of any disputes. Really glad to have these guys on board.

Et
Review №7

I could not be happier about my services from Naturalcare Cleaning. Angelly and Jose have done an incredible job each time they come. Their deep clean is so good that I sometimes come home to clean items that I didn’t even ask for! As for the add-on services, I had to have my fridge cleaned after the big freeze, and a batch of dishes when our dishwasher had just broken, and both of those services were amazing as well. I cannot recommend them higher.

Kr
Review №8

Naturalcare cleaning did a great job on my move out cleaning service. I was very impressed with the final results - they were able to get the place cleaned much better than I could have done myself. They were communicative both before and during the cleaning and followed Covid safety procedures. Overall, a great experience.

Se
Review №9

I had a deep cleaning and I was very pleased with their work. I live a pretty organic lifestyle and I’m not a fan of harsh chemicals, so I was seeking a company that used safe chemicals. The quality of the work was excellent. They are pretty meticulous. Days later, I found nothing to complain about. I look forward to continuing their service.

Ev
Review №10

I needed a deep clean of my home. The ladies showed up on time and went to work. They were super quiet and worked hard for hours. I like that they use natural products. My home was clean when they were done, but it didn’t smell like all those cleaning chemicals. It was just “clean”. The deep clean includes wiping door frames and baseboards etc. they did that well. I did, however, find just a few spots that maybe could have been wiped a bit better, but it was not a lot. I left that note on my good review. They called back and said that they wanted to fix it. I told them it wasn’t a super big deal, but they insisted to fix it. So they came back very timely and refreshed two rooms fully. They were very professional both times. They listened to my instructions. They remembered from their notes that I do not like other vacuums in my house. They are top notch!

Ch
Review №11

They were very communicative in advance, they showed up promptly, and they did a spectacular job on the cleaning. We used them for a moveout, and were VERY satisfied with their work. I will definitely use them again, and have forwarded their contact info to my realtor for other referrals.

Ch
Review №12

The three ladies that arrived soon after their phone call letting me know they were on their way were super friendly and fast to get to work. They did not waste any time and worked well together. As they moved from one room to the next you could tell that they had done this before and were very effective. I was hopeful that they paid attention to things and areas that were behind other things, and they did, by moving stuff around they got to the corners that were much needed and they cleaned the base boards and any dust mites that accumulated. I like to think we are a very clean family but honestly I do not think we have moved around and looked behind items as much as we should of when we do our own cleaning. I would highly recommend Natural Care cleaning to any friend that asked.

GR
Review №13

Angela and Cynthia provided excellent service when they worked a move in cleaning on my 1850 ft sq home. They notified me when they were on their way, arrived at the scheduled time, and finished within the estimated time as well. The house smelled clean, the floors were pristine, oven looked great, bathrooms sparkled, and any possible dusty surfaces (like ceiling fans) were spotless which is important to me because of the dust allergies my family has. If available, request this hardworking team.

Ch
Review №14

This housekeeping service has a very respectable owner. About 1 month ago, my girlfriend booked this service based off of the highly rated reviews that were given on Google and on here, Yelp. She thought she had done the best she could by researching companies with high ratings. We werent left too pleased.After the 1st cleaning wasnt exactly what we expected for the $140+ cost for our 2 bedroom apartment, we reached out to management. They replied that that understood & would be sending out another cleaning crew to make sure the cleaning that we paid for, was accomplished appropriately. They sent out another cleaning crew. The problem is that this cleaning crew actually did a worse job than the 1st one did.We promptly reached out to management with our concerns, once again, and awaited a response. That did not happen. After notifying management on 10/22 & not hearing back by 11/5, I decided to leave a public review on Google & here, on Yelp. The review was very negative.Immediately the owner reached out. He was very nice and genuinely seemed to way to rectify the situation, not just repair the review status. He refunded the money we paid & apologized, even offered explanations for each step of the process that was done in a fashion less than expected.My original review was categorized much lower than this one.The owner, Chad, is the reason I edited this review and increased the rating.I dont have plans to book them for another cleaning, but I appreciate the fact that he reached out to remedy the situation. That says a lot about the owner. Had he offered to clean a 3rd time instead of refunding, I would have given him the chance. Im not mad & now appreciate his customer service.

Ro
Review №15

Great job! Very polite and hard workers. They paid attention to detail and made sure I was happy with what they did before leaving. I will continue to use their services!

To
Review №16

My wife and I both have allergies and are allergic to dust, so we called Naturalcare because our dust was getting overwhelming. The team was great and very professional. Now we are breathing a lot easier. Terrific work.

Pa
Review №17

Amicable and nice! Thank you for keeping my house nice

Ca
Review №18

UPDATE: The company called and said they wanted to make things right, and today, they did. The crew did a great job.The first time was great. The second time they did not mop, clean counter, put trash bag back in bin and some other minor stuff. $120 for 2 hours is impossible to do a professional job of cleaning.

Jo
Review №19

They are outstanding. The process of booking a cleaning is simple. The customer service is outstanding. My favorite thing about them is that the house wasn’t left with an overpowering smell of chemicals. I highly recommend.

Li
Review №20

The team leader offer to replace the light bulb free of charge, what excellent customer service.

Ca
Review №21

Jose and Aisha have cleaned my home a few times and each time it’s absolutely sparkling! Now that I’m working from home every day (thanks COVID), I have really come to love cleaning day with Naturalcare! After the techs leave I feel so much more productive and less distracted, it’s the best!

Al
Review №22

We got our first deep clean (outside of my own handiwork) since moving in a few years ago - booked it as mental health move but will absolutely continue having the ladies come monthly. I am not above cleaning my own house, so Id like to think my home is pretty tidy but these Natural Care was so thorough - they picked up every book/vase/plant off my shelves and dusted, got the fans, got the baseboards, got the blinds, got the corners I often overlook. For us, it was worth every penny to truly arrive at ground zero of cleanliness - even though I clean every week, keeping it clean after a true DEEP clean is way easier! PS - one of the MAIN reasons I clean my own house is I cant STAND the smell of house cleaning chemicals (we love Branch Basics in this house!), but there was not a trace of artificial smells when all was said and done! A+

Te
Review №23

The house looks great. Toni and Angelly were very though and did a great job social distancing and working efficiently. I love how my floors shine. Thanks team.

Br
Review №24

We used Naturalcare to clean our Dad’s condominium in preparation to sell it. I came by during the cleaning to check on a malfunctioning light switch and immediately was greeted by a fresh citrus-like smell that indicated to me we were in good hands. Upon returning after the job was completed, the place was spotless and in outstanding condition!! I most definitely will use Naturalcare in the future and will refer them to family and friends.

El
Review №25

Katherine and Hazel come to clean my house every couple of weeks and have done a fantastic job. I have two dogs and a sloppy roommate. Its so important to have a clean home, especially during covid, unfortunately with my busy schedule Im not able to do everything that Id like and these girls pick up so much of the slack. Super grateful for them and the others who have come as well!

Ma
Review №26

I asked for a cleaning and sanitizing service so my husband can come home from the hospital to a good environment. Service was excellent, house feels as good as new!!! Team members were very professional and very nice. Thank you very much. I recommend them very much

Mo
Review №27

Amazing service and excellent results. Team was very professional and and efficient in cleaning my apartment. The team made my apartment look in the condition that I moved into it in. I will definitely be using this service again and would recommend them to anyone.

Ca
Review №28

Alex and Toni did a fantastic job cleaning my house. Thats no easy task considering I have dogs and little kids! My house looked and smelled so clean from top to bottom. Thank you!

ta
Review №29

I was in need for a local company to help me clean my floors and baseboard after I completed a renovation in my backyard. I have dogs, so my floors and baseboards were in need of some major help! Our floors were in much need of a deep cleaning! I called Naturalcare Cleaning Service and they were available right away! Not only were they accommodating to my schedule, they made sure I felt comfortable with every step of the process! Their employees wore masks and gloves, kept their distance, made sure we felt comfortable with everything, and they were so nice and considerate! My baseboards and floors have not looked this good in so long! I definitely recommend Naturalcare Cleaning Service for ANY of your cleaning needs!

Li
Review №30

We were very happy with our deep cleaning and fog disinfectant! A team of three showed up on time, Angelly, Daniela and Sergio! They wore masks and booties and did a fantastic and thorough job cleaning our home. Very professional and smells so clean. Highly recommend!

Hi
Review №31

They are so detailed oriented for the deep clean (rather than a regular service, I prefer the occasional deep clean for the baseboard and fans and things I don’t get regular). They are so professional and I never feel as if my space has been invaded when they leave. Everything shines and is so tidy (hand towels and throw pillows all arranged so perfectly), which is even more than I expect.

Je
Review №32

Have used Naturalcare’s services a few times and they have always been courteous, timely and make my little home look perfect! The best part was the add-on of a pet spray for the couch. With a transition from apartment to house with a dog door I noticed a distinct soggy odor that was eliminated after their visit.Thank you for your service, it’s definitely appreciated and I highly recommend them to anyone! 🤗

Ka
Review №33

I’ve used Naturalcare for over a year now and I love them. The managers are very responsive & ensure a great clean every time. But Sam & Brittany were my most recent cleaners and they did an AMAZING job!! Not to mention, they managed to get my house spotless while playing with my 2 Goldens (can you say SHEDDING!)They were awesome and my house looks great!Plus, I’ve gotten several neighbors hooked on them too.

As
Review №34

I had a great first experience with this service! Our cleaners, Jasmine and Angelica, did a great job focusing on the areas that we requested. I was very impressed with how sparkling clean our bathtub turned out! Would definitely use this service again. We did the deep clean and it took about 2 hours between the 2 of them to complete our apartment (800 square feet). It was also very easy to communicate with the office staff in a timely manner, so great job there too!

Br
Review №35

I was due to have foot surgery last week and wanted to start my convalescence with a super clean house. This was our first experience with Naturalcare, and it was fantastic!! Kaylee and Antonio did a deep clean for us (including windows). They were professional but very kind and engaging as well. I felt completely comfortable sitting with my injured foot up while they cleaned around me. I was impressed with how hard they worked and how also steadily. (They weren’t taking text breaks every 15 minutes as we experienced with another cleaning service.) The entire time they were here, they were on the move. By the time they were finished, my house looked and smelled clean and fabulous. They even dusted my DOORS! One of the things that impressed us the most was their all natural, fragrance free steam clean service. My husband is severely allergic to all commercial fragrances. We have had cleaning services before who, rather than clean, just masked the dirt with strong perfumes and called it done. Naturalcare actually CLEANED and left nothing behind but the smell of fresh air. We are so happy with this company that we plan to have Kaylee and Antonio back next month and every month hereafter! I can’t recommend them enough!!

Je
Review №36

I can’t believe I waited so long to have a regular cleaning service! I had Naturalcare come out for the first time yesterday, and I couldn’t be happier. The house looks great! And, because they only use steam and natural products, it just smells clean, not heavily fragranced. My cleaners were very polite and professional, and asked for feedback on each area. They did such a thorough job, though, there was nothing to point out. I would absolutely recommend Naturalcare and plan to continue using them on a regular basis!

Do
Review №37

I had Naturalcare come in and do a deep cleaning before the holidays. They did such a splendid job that I am now a regular customer. I love the fact that their products are non-toxic, not the usual harsh chemicals. The deep cleaning was done by Juliet and Luis, and the regular cleaning service was provided by Jasmine and Anjelica. All were efficient, friendly and thorough. I will remain a committed customer./ UPDATE: After months of service I am still THRILLED with Naturalcare! The office staff is responsive and so easy to work with. We have had outstanding service from everyone who has cleaned our home. We specifically requested that Kaylee be assigned to us, as she goes above and beyond to insure that everything is to our satisfaction.

Jo
Review №38

Jeanette and Sam were wonderful! I was at work at the time of the cleaning and they had my apartment smelling and looking like new when I came home. I was impressed that they made up the bed and specially folded our towels. To top it off, they dumped the trash and put a cute sticker on the toilet paper. I would definitely use their services again!!

Za
Review №39

It was our first time using Naturalcare and we were very happy with the services. They were quick and thorough and the house was very clean and smelled great! Yensey and Michelle did a great job!

M
Review №40

Im very picky about how I like my home cleaned. Sam and Sue go above and beyond to make sure that they pay attention to detail and are thorough to have a satisfied client. Im a stickler for clean floors and they leave them spotless! I know whenever they come by that everything will be just perfect. I also appreciate their kindness to my three little dogs who will often try and help 🐕❣️

La
Review №41

I am very happy with my decision to use NaturalCare, they did an AWESOME job on my home! Sam had our large glass shower sparkling and the bathrooms look amazing! Angela and Crystal did a great job on my baseboards, blinds, and kitchen. The team as a whole was impressive and I look forward to them coming back out in a few weeks!

Su
Review №42

I’m a new customer of Naturalcare Cleaning Service and loved the thoroughness that Savon and Crystal did on my home. They even organized my son’s room which has NEVER looked so clean and tidy since we moved in! Nice to see the attention to detail and little extras they put in like folding towels very neatly. Would definitely recommend this service for anyone looking for extra help around their home.

Ka
Review №43

Awesome service - Amanda and Savon came by and did an amazing job. It felt great to come home to a clean house - no more dog fur, bed was neatly made, everything was wiped down, and they left dog treats for my two pups. They were very professional and thorough. Highly recommend!

Ka
Review №44

4.5 My last clean was very good. I usually dont meet the workers but this time I did. Unfortunately I only remember Kaylees name and they didnt leave a card. They were cheerful and polite, they remembered to text me when they left as I requested. They did a good job.

Cy
Review №45

I recently started with Naturalcare Cleaning and so far each cleaning has been very good. The team texts me when they are on their way and they show up as planned ready to work. They get hard to reach places like the tub! They are also respectful of my dogs. If they have questions they text. I love that it all gets done as expected and I come home to my clean home.

Ka
Review №46

They did a great job! It felt so nice coming home to a sparkling clean place. Also felt good knowing that their products are safe for my cat.

Na
Review №47

Brittany and Kaylee did a thorough job with our deep clean a week ago, focusing on areas that were important to me. They even stayed late to ensure the job got done and didnt cut corners! Would recommend them if you need your house cleaned.

Ar
Review №48

Purple team outstanding on.all counts, going beyond my expectations. Lovely people as well. They use only simple cleaning agents & lots of elbow grease 😉

Ma
Review №49

Our team, Alyssa and Katherine, did an amazing job on our home. It looked and smelled fantastic, and they worked expertly around our two pups and cat. The online scheduling process is a breeze, and the team was easy to communicate with. Will definitely be using this service on a regular basis.2/8/19 Edit. Just had our second cleaning with Alice and Syreeta. They were fantastic. They were so considerate in our communications, and the house was so neat and clean. Love this service!!

Ni
Review №50

Crystal, Angelly, and Adriana did a great job on our house. It’s so nice to come home to a clean environment with everything in its place! Thanks ladies for doing a high quality job!

Er
Review №51

I’ve had the reoccurring cleaning service for several months now and I’ve enjoyed not having to worry about cleaning myself. While I’ve liked my past cleans, I can honestly say that the clean Charizma and Loretta did this week was my absolute favorite! My apartment was completely spotless and they paid attention to the smallest detail.

Ra
Review №52

Just want to thank Angela and Keisa for all the hard work they have contributed it has been a great experience working with a great team. Always punctual and very detailed when it come to getting the job done. I would highly recommend.

Ho
Review №53

Sue is the bomb. Im grateful for her love of my animals and ability to love them while cleaning up their hair. She has a superb attitude and doesnt leave a single towel unfolded. Bravo.

Sy
Review №54

Naturalcare cleaning service is the best. They are always on time. Rescheduling or cancellation is very easy. Their customer service is best. Also the people come to your house to clean are very experienced at their job. I don’t need to tell them anything. They do their jobs perfectly.I never had any complaints from them.

Al
Review №55

Amazing professionals who perform perfect work! The cleaning technicians are wonderful! Highly recommend.

Ty
Review №56

My first clean was a deep clean & I was very impressed with the team of Sam & Sue that Natural Care Cleaning sent. They went to work got rid of residual construction dust, my hardwoods looked wonderful & our home was clean without an antiseptic smell! I’m sold & will continue with this team & this company. Well worth it!

Br
Review №57

Allison’s cleaning team was AWESOME! My place has never looked so good, and they even managed to get rid of some (I thought permanent) stains on my appliances to make them look brand new! So thrilled.

D
Review №58

I’ve had two teams from Naturalcare out so far, and both (Charizma and Angela) have been great! So friendly and professional and very thorough! Both listened patiently to my concerns on how certain pieces should be cleaned and followed through exactly as I asked. I’d be happy to have either of them back. I also appreciate the scheduling texts and reminders I get each week. Will definitely continue using the company on a weekly basis.

St
Review №59

Love that they use natural cleaning products. For normal cleanings they send cleaners in teams of two. I found a team that did a really great job and now they are my assigned cleaners. I hesitated to get a cleaning service, but Im really glad I did.

Da
Review №60

Excellent service and outstanding communication.

Ju
Review №61

Very friendly and thorough! Weve had multiple team members and several repeats, and weve been tremendously happy with the services. Highly recommended! Booking services and add ons directly from the website is very convenient too! Angelica is our dogs favorite :)

So
Review №62

The team has been cleaning my home every other week for the past 3 months. I had some high end fixtures and asked for special treatment. The team has been great to remember what I have asked for and the place always looks great when they leave.

lo
Review №63

Rosy done an amazing job. She is such a sweet lady. I was very please with the company & would recommend them to my family & friends.

Ho
Review №64

I’ve used these fine ladies and now use them regularly. The two-person crew I had last week was thorough and happy! I hope to have them again today. They work quickly and follow all my instructions.

Ch
Review №65

I hired Natural care to deep clean my home before moving in and afterwards on a monthly basis. They do a great job and the people are very friendly and professional. I highly recommend

De
Review №66

Naturalcare has been a great cleaning service. They send reliable staff to clean and management listens to concerns and adjusts immediately. Specifically, Angela has been cleaning my house consistently for about 2 months. She is thorough and dependable.

Ja
Review №67

Booked a deep clean for my bathrooms and kitchen that were in pretty bad shape. Exzavia and Sam from Naturalcare did a fantastic job! The rooms look brand new. Id definitely recommend Naturalcare for any service and I also plan to use them again.

La
Review №68

Ive been using Naturalcare Cleaning Service for about six months and I love them. Sam and Sandra did a particularly awesome job this past week, even organizing my sons stuffed animals on his bed. Lots of little touches in addition to the normal stuff. Cant recommend them enough!

Gr
Review №69

Im thoroughly impressed with how Chad at Naturalcare Cleaning Service does business. They are 100% committed to ensuring their customers are happy. After all, they do have all these glowing reviews for a reason!

Pa
Review №70

Needed someone to come clean my house with short notice and Naturalcare cleaning had a last minute opening. The ladies came by during the agreed upon window and they did a good job. I was working from home that day and I appreciated them working around me. They were sweet and did a excellent job of cleaning up. Instantly I could smell the cleanliness in the air. Like how the products didnt leave a strong odor which is important to me because my sense of smell is on the sensitive side. I look forward to them coming back in a month. I secretly hope I get the same ladies.

Me
Review №71

Keisa and colleague (sorry I did not get the other woman’s name) did a fantastic job! My apartment feels so fresh and tidy.

Fr
Review №72

Amanda and Crystal did a wonderful job deep cleaning my home. They communicated and worked efficiently. They were also very kind to all of our animals. Thank you.

Je
Review №73

Kaylee and Kathlyn were great! Very professional and efficient, and had patience with my nosy dog who wanted to investigate everything they did. Im so happy I found Naturalcare Cleaning!

Br
Review №74

Very thorough service, my house smelled so clean! It was also a great value compared to other companies. I really appreciated how communicative & friendly Sam was.

Jo
Review №75

We requested a deep clean as our house really needed it. LiTrice and Kaylee did an amazing job. They had great attention to detail. We are extremely pleased with the service and plan requesting more cleans in the future.

Sh
Review №76

Im a new customer, but will now be a life-long customer. My cleaning was flawless and the customer service is fantastic. What more could you want in a business? I will recommend Naturalcare Cleaning Service to everyone.

We
Review №77

Alice and Jessica were great! Very friendly, enthusiastic, and hard-working. My home looks wonderful and smells wonderful too. I appreciate the attention and friendliness they paid to my dog, Teddy, as well. I will definitely use Naturalcare Cleaning again.

Wh
Review №78

Naturalcare Cleaning is the only company I would ever trust to clean my home or business. As someone who sees many children patients, I need non-toxic cleaners. Their standards not only met, but exceeded my expectations. The methods they use are safe and high performing.Candice was very helpful for answering my questions and also gives helpful hints on how to maintain the home and business between cleanings to make the most of their services.The techs were professional and very kind and do an phenomenal job. Naturalcare Cleaning is the best!!

Ho
Review №79

Such a great cleaning service! Angelica, Elizabeth, and Miaya are a fantastic team, my house was completely spotless and they even left some treats for our pups. The customer service is incredible and the scheduling is super easy. I highly recommend Natural Care Cleaning Service!

So
Review №80

Charizma did a fantastic and thorough clean for us. We became regular customers of Naturalcare Cleaning a couple of months ago. We Love that they CLEAN with non-toxic products and steam. Charizma made sure to clear out the cardboard shreds from a cat scratch pad we had on a windowsill BEHIND our couch, and even made sure the floors in our utility room were sparkling before she left. I would like to request her for all our future cleanings.

Je
Review №81

Alexandra & Savon did an amazing job on our home that needed a lot attention! They were thorough, on time and asked for feedback. Will be continuing with a regular cleaning!

Ch
Review №82

Cleaned the whole house and were very professional. Will definitely use again.

Ka
Review №83

We are so grateful for the quick response and excellent work done for us this past week. My 80 yo MIL moved from New Orleans to Kingwood on short notice due to the Covid-19 pandemic. We were very concerned about keeping her safe, so I contacted Naturalcare at the last minute to ask them to clean and disinfect my MILs new house. They had a crew out the very next morning and did a meticulous cleaning and finished with a fine spray/fog disinfection of the whole house!! I cant tell you what great peace of mind we got knowing that my MIL is safe and off to a great start in her new home. Thank you!!

Vi
Review №84

We had our apartment cleaned recently. We were very happy and plan to use them in the future. Three things that stood out to me were 1. They called 30 minutes prior to their arrival. 2. They didn’t move all our stuff. I’ve noticed with other cleaning companies I have to look to find things. I was able to find everything. 3. They did a great job cleaning . I have a toddler so my floors are sticky and his handprints are on our doors. They got it taken care of.

Ma
Review №85

Two or three cleaners come every other Monday morning, cheery and ready to get to it. They spend about two hours dusting and vacuuming our 3100 square feet, two-story house. Our home features many small art objects, each of which is dusted by hand very carefully. The kitchen also is cleaned with great individual care. I have never had a better crew of cleaners and eagerly recommend them.

Ma
Review №86

Naturalcare just serviced my home. This house has not been this clean...ever! Seriously – I don’t believe it has been this clean since we moved in two decades ago.The cleaning technicians were prompt and courteous. They needed little direction and were very interested in my satisfaction. They took great care in working around my 87 year old mother.Here’s the thing. When I pay a service to clean my home, I want it thoroughly cleaned and scrubbed. I’d never been concerned about harsh chemicals because I thought it was what you had to use to get the kind of clean that I wanted. Imagine my delight and surprise when Naturalcare Cleaning Service made my home cleaner and fresher than it has ever been - and they accomplished this without harsh and harmful chemicals. The last service I used for a thorough spring cleaning charged me much more and accomplished much less.I enthusiastically recommend Naturalcare Cleaning Service. Naturalcare is now an integral part of our household. Thank you!

Re
Review №87

After 5 years of being unsatisfied with our previous service, we chose to find a new company.I read reviews of places that were in the neighborhood, and decided to go in and talk to them. I met with Cynthia at Naturalcare Cleaning Service. I discussed the lack of quality & dependability we had with our last service company.My husband & I are very pleased with the quality of service NCS provides. We are on a 3 week rotation with Angela P and her team. They don’t seem to rush through their time here to get to the next place and it shows. I work from home and prefer to not be here when they arrive, so their 30 minute “heads-up” call is quite helpful. The ladies are so sweet & let our pups out of their crates when they leave.I definitely recommend Naturalcare Cleaning Service!

Lu
Review №88

Naturalcare Cleaning Service made my entire house sparkle. The very helpful person who answered my call found a time that fit my schedule. Several days before the appointment I received an email reminding me of the day and time. AND on the day of the appointment, I received an estimated time of arrival. The team was pleasant, worked efficiently and thoroughly and brought their fragrant, natural cleansers which I am now sold on. Thank you, Naturalcare Cleaning Services, I LOVE my house again. Lucy Goodrich, Houston, Texas

La
Review №89

Yesterday was our first service and I was super impressed! Flor did an amazing job and was very thorough. Highly recommend this company! So far, so good! Thanks so much for making our home sparkle 😊

Li
Review №90

Naturalcare just started cleaning for me and they did a fabulous job! The crew was very professional and communicative. I received texts when they were in the way as well as once they were done. The cleaning job was great and I was very happy with the all around service. Oh, and bonus that all the products are natural!

Co
Review №91

We recently used Natural cleaning for a deep cleaning in the townhouse we are renting, and plan to use them every so often from here on out. They went above and beyond in our opinion, even taking the time to vacuum every single dog (White German Shepherd) hair off our couch! They were professional, showed up on time, quick but very thorough, and even set the alarm again when they left (we didnt even include that in the instructions, they were just that thoughtful)! Its so nice to have faith that people will treat your home like their own! Highly recommend!

Ma
Review №92

We started using Natural Care after we had our first kid and they’ve been instrumental in helping us keep things clean. They’re also very receptive to feedback and able to customize their approach for your home based on your preferences. Thank you to all the folks that have helped clean our house to date, and Olivia and Jessica who were here most recently!Nevin and Thrusha we’re here today and the place looks fantastic and smells of lavender. They were lovely, and now so is our home!

Ky
Review №93

I have been using Naturalcare Cleaning Service for a few months to clean my Heights area home and they always do a great job! They send plenty of notices letting you know when and who will will show up to clean your place, followed by a great job cleaning in a very acceptable amount of time. Highly recommended!

La
Review №94

I was very satisfied with the Naturalcare team. They did a wonderful job cleaning and they were very professional and helpful. I highly recommend them.

Ni
Review №95

Natural Care teams are a joy to work with. They are always on time and greet me with a smile and enthusiastic attitude. Candice is always ready to rectify any problems/concerns immediately. Jessika, Alicia and Syreeta did a terrific job with my house today but that is the usual situation with this service. Their teams always do a great job and are willing/able to take on any task requested. Kudos!!!

La
Review №96

Thanks to Amanda /Luis / Kaylee for their care with cleaning our home. They even left a couple of little cat toys for our furry family this time. We appreciate you!

Ke
Review №97

I recently hired Naturalcare Cleaners to clean my home after having poor experiences with independent housekeepers. Naturalcare has cleaned my home twice and I have been pleased both times! They send 2-3 people to clean and they are done efficiently and quickly! They cleaners are courteous and thorough. They offer several cleaning options and prices that are flexible based on your need. For example, they come every 2 weeks and alternate each visit between a light clean and full clean at my request and based on my need. This flexibility helps with the cost as well, as the light clean is cheaper. If you are looking for a team of Housekeepers, consider Naturalcare.

Ap
Review №98

This cleaning service has convenient scheduling. The cleaning crews work efficiently, quickly and do a thorough job.

Ab
Review №99

I’ve been using this company for years and was very impressed in the past. However, the quality of the service has degraded. First of all, steam cleaning used to be included, but they now charge extra for it, even though it’s still listed on their website’s “what’s included” page. I recently booked a deep clean with the steam cleaning and inside windows added as extras. I have cameras in my home and watched as the man briskly swiped some areas of my floor and completely missed large open areas of my living room. My bathroom was clearly not steamed as their were still water marks on the tile. I reviewed 2.5 hours of video footage and not once was a single shade lifted to clean the inside of my windows as I had scheduled. Ceiling fans weren’t dusted either, which is also explicitly stated on their standard clean. The worst offense was that the team left my home completely unlocked after confirming with my nanny that they would still be there in 30 minutes while she went to pick up my daughter from school. They left 10 minutes after she did without even messaging or calling her or me to indicate any issue with waiting.UPDATE 4/2: the owner called me personally to discuss my issues, informed me the team that had left my house unlocked was coached and sent another team to my home to complete the job. The follow-up team completed the deep clean as requested, and I think that demonstrates the company’s dedication to customer satisfaction. While I appreciate the customer service, I am still not confident on consistent high quality (the team left the used duster on my bed, wore shoes in the house, there was spilt gravel and dirt from a potted plant on a window sill, and they didn’t pay attention to or maybe the central office did not include the note where I provided an alternate contact number since I was not the person at home).

Pa
Review №100

Editing to mention our team this week (Olivia and Nevin) did a great job working around our kids stuff. They are flexible and reliable. Even when my schedule is not predictable I know that they will be there. My highest marks go to their responsiveness. Any time I have a question they respond quickly and let me know what options I have. All this and a clean house! Great service.

Information
36 Photos
100 Comments
4.7 Rating
  • Address:747 W 18th St, Houston, TX 77008, United States
  • Site:https://naturalcarecleaningservice.com/
  • Phone:+1 281-531-0544
Categories
  • House cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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