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MOLLY MAID of Central & NE Houston
3200 Elysian St, Houston, TX 77009, United States
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MOLLY MAID of Central & NE Houston

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Ja
Review №1

I’ve recently used Molly Maids last month and this month and I have not been disappointed!! Last month I had Adriana and Yaritza and this month I had Norma and Carmen! Both teams did amazing. Feels so good to get home from a long day of work to a spotless home. Thank you ladies! You don’t know how appreciative I am!! One less thing for me to have to do when I get home!

Ma
Review №2

Very thorough and professional. I would recommend this cleaning service to anyone.

As
Review №3

They all need capes! They really came to the rescue for my dads home. It was in such bad shape. They worked hard and made it livable again. I really appreciate their responsiveness, empathy, patience and excellent customer service.

Ca
Review №4

Excellent job! The maids were very thorough, friendly, and passionate about their work. Will use again.

Ur
Review №5

The service was excellent and they did an amazing job. I could have not asked for better angels to help us. Thank You all so much!

Je
Review №6

The cleaning crew did a very thorough job! Everything was spotless. Loved that they made my bed and folded laundry. That was so nice and unexpected. I didn’t get a heads-up call that they were on their way, so they had to wait while I got ready to leave the house with my dogs, but other than that, I am very pleased and highly recommend.

Ca
Review №7

Very efficient and thorough. Completed on time.Great job

St
Review №8

Angela and Marina were very dedicated and professional.

Ca
Review №9

First time ever hiring a cleaning service in my life so I had no idea what to expect. They arrived a bit early & I hang out downstairs with my puppy while they went to work upstairs first. When I saw the end results, my jaw dropped. I dont think my house was even that clean when I moved in. Spotless, utterly spotless. They even made my bed neater than what I had done that morning. 100 % worth it. I will be doing a biweekly service from now on.

Al
Review №10

I ordered this service for my 90 yr old mother. The only issue was the length of time to get service scheduled due to Covid. The wait was worth it. She was so pleased with the service provided & the two sweet young ladies that came to the house. She is now on the books for twice a month cleaning.

Ad
Review №11

Marta and Amalia (Route 32 - 06/10/2021) did an excellent job. Once they were finished my place was spotless. The service and professionalism was outstanding and at the level that I have come to expect from the teams that service my home.

Ni
Review №12

I am extremely picky on what I like. First two visits were great but then after that I started noticing little things that were supposed to be clean that wasnt.I told them about it and they sent a group of people out for free to re-clean the areas.

Ta
Review №13

I work there. I also like my job.

Ca
Review №14

We have been using Molly Maid for years after our last maid had to quit. Molly Maid has been great at dealing with our multi-pet house and has been very attentive during Covid. Also, you have the comfort of knowing that they will show up when they say they will. Feel totally safe with them and they do a great job.

ex
Review №15

Ladies arrives and was very pleasant. This is my first time using service and they explained what where they would be starting. Ill definitely be requesting the same 2 ladies for my next cleaning,

Co
Review №16

Was prompt and did a thorough cleaning. Very professional and provided service timely.

Ca
Review №17

It was the first time using Molly Maids and in all the years that I have had cleaning, this was by far the best!

Ev
Review №18

Been having them for 3 years for two different homes & their GREAT fast & efficient with the cleanings also a good price !

ju
Review №19

This is the second time I use Molly Maid. The first time was for a deep clean and I was not too happy but thought I would give it another try. This time I had a standard clean and the team was amazing. Very professional they went above and beyond to clean what was missed by the first team. I would definitely ask for the this same team again! Thank you TEAM 3!

Ms
Review №20

Called them to clean my uncles house, considering it had not been thoroughly cleaned in a while....the ladies were very pleasant and did a GREAT JOB!

Ri
Review №21

Molly serviced our property for the first this morning and we’ll keep going as the maids, Martha and Carmen, did an excellent job in the shortest amount of time expected. We were hesitating between several companies but Molly’s customer service was decisive: very efficient and proactive. Highly recommended!

Ca
Review №22

I have nothing but positive comments about the service I received from Molly Maid. We needed to get our house cleaned between a move-out and listing it for sale. I got an online quote, followed by a call from Mayra. She set up the cleaning, and the two cleaners arrived within the one-hour window agreed upon. They did an excellent job, and our house smells fresh for the first time in a long time! The whole procedure was efficient and stress-free. I would highly recommend them to my best friends!

Va
Review №23

The ladies that cleaned our house did an excellent job!!! It feels sooo good to come home to a clean house! So worth the money spent!

Wi
Review №24

Angela and Laura were very thorough and thoughtful during our clean. We are excited to have them back!

ye
Review №25

Our apartments forced us to hire a “professional cleaning service” to clean by move out. So I scheduled a move-out, 2 bedroom/2 bath apartment cleaning. My card was charged “the maximum fee” ($244)!? So it took them 3+ hours to clean my apartment that my mother-in-law had already cleaned? I emailed asking for detailed invoice in August 20th and haven’t received a reply. Never again. Do not recommend. The ladies who came to clean were pleasant, so since I can’t give 0 stars, the 1 star is for them.Edit: 08/24/2020, A Molly Maid team member reached out to me today to correct my issue!! She explained the charges and everything to my satisfaction. Updating my review to 5 stars for that.

Ha
Review №26

Juana and Adriana did an amazing job! I had never had my apartment professionally cleaned before but in preparation for a visit from my parents, I wanted to have it done. I was very impressed with the services!

Er
Review №27

Angela & Carmen provided deep cleaning services on 1/12/2021 and did an excellent job taking care of my house, highly recommend them.

St
Review №28

Angela and Gloria were AWESOME! This was my first cleaning since COVID, so I needed a DEEP CLEAN! They were super organized, cleaned our house top to bottom amazingly well, and we are thrilled with them! I will call and ask for these ladies specifically, because they had great attention to detail, were extremely thorough, and just did an excellent job. We are really happy with them!

Wi
Review №29

I am thoroughly impressed. Anyone who has an electric cook top knows that eventually a baked on circle builds up around the burners. The Molly Maid crew left my cook top looking brand new. They do good work!

Ki
Review №30

Ive been using Molly Maid for a few years now and Im very pleased with my services. This service is especially valuable for busy people in that it gives me back time to do other things on top of taking care of household cleaning.

Ja
Review №31

Eva and Audelia made an impeccable job of cleaning my three-story townhome. Every time they come back Im happy that there is someone I can trust to make my home look pristine again. You get the value out of the price for sure!

Sa
Review №32

We used Molly Maid to make an initial clean of my elderly aunts home. The house was really an awful mess. Reina & Yolanda worked so hard and within four hours had the rooms looking and smelling clean and neat. We will now be using the service on a bi-weekly basis and we will request these two nice ladies always!

Su
Review №33

Amazing service!! I would specifically appreciate Araceli and her partners efforts towards the service. Araceli is responsible and understands the need very well. She doesnt need a follow up or supervisory.

E
Review №34

Team 9 Maria R. and Adriana did a wonderful job on a deep clean of our almost 4000 sq foot home- very highly recommend and am pleased with the results.

Mi
Review №35

We have been using Molly Maid services for 4 months now and we are so incredibly happy with Angela and Melissa. They are always so sweet to our dogs, who I know make it a little difficult for them as they spend the first 5 to 10 minutes of the visit barking. The ladies are incredibly thorough and always leave our house feeling fresh and clean. The Molly Maid customer service so far has been great to work with - responsive and helpful!Thank you, Angela and Melissa, for the wonderful work that you do!

St
Review №36

Weve had them clean for us a few times when weve needed to catch up on deep cleaning and they always do excellent work. Today, Team 26 (Angela and Luz) came in the late afternoon to knock out the last cleaning appointment of the day. They were efficient, courteous and thorough. They were also able to work around some inconvenience like remarkably bad weather and having several people in the home while they cleaned. I appreciate not having to worry when I delegate some cleaning to this company because I know that it will go smoothly and be all taken care of!

Sr
Review №37

It was mentioned in their email that they would be doing deep cleaning as part of Move Out Services but this what I see after their work! Charged around $245🙁

Ad
Review №38

Hired them for a 300 sqf brand new garage apartment on WU ( every 2 weeks cleaning). They charged me Double the price of a normal maid service and I thought if they are doing a good job I don’t care. After the first cleaning which supposed to be a spring cleaning (double the price again because it’s the first time!!!) and spent 2 hours by 2 maids, I came to check and this is what I found:1. Bread crumbs from that morning still was on dining table and chairs even didn’t get wiped.2. I had to go and clean the shower again myself because they didn’t bother to clean any corners or wipe the tiles on higher areas.3. Few pieces of blueberry from that morning still was in front of the fridge which made me wonder if they even did vacuum the place or just did a fast wet mopping instead because I could see small piles of wet dust in every corner. Under the couch was untouched too.All the baseboards were dusty and untouched inside the room and bathroom.4. Toaster oven / fridge/ stove did not even get the outside wipe.And the list is going on. I took photos after they left and called them which made me cancel future cleaning. If you’re looking for a decent cleaning don’t use this company which I thought they are overpriced due to a better service which was a mistake.

D
Review №39

Team 7 did an awesome job cleaning my house this past Saturday!! They organized my kids bookshelf and movies! They also organized our shoes in the closet! Overall my house was sparkling clean! I will definitely be requesting this Team again. Keep up the good work Team 7!

Sh
Review №40

I have used their service for over 10 years. They have always been reliable and kind and great workers.

De
Review №41

Requested move out cleaning on short notice (1 day), arrived on time and the apartment looked like we just moved in. Highly recommend their services.

Da
Review №42

They did a super job of doing a deep cleaning of my house that I had sold and had moved out of prior to closing. Highly recommended!

An
Review №43

The staff did a great job and made our moving out very convenient.

Ka
Review №44

Love how my house look

Lu
Review №45

They do very basic superficial cleaning.

Ca
Review №46

I switched to Molly Maids almost a year ago, and I am so happy I did. They do a wonderful job on my home. Today, I had Team 12 and they left my home brilliantly clean. I have twin toddlers and dogs and cats so this is no easy task! They were courteous and professional and even dried the floor at the front of my house so that the plumber could get in to fix my leaky faucet. Thank you so much!

Ma
Review №47

I used Molly Maid for a move-out clean of the rentalhome I was moving out of, and I couldn’t be happier. They were more than thorough in their work. I had checked several places and for the amount of work they did it was a great rate.

Ug
Review №48

Everything worked great. Cleaners were professional and got the job done. Team 24 Sheila & Arely were amazing!!!!!

Ed
Review №49

The ladies who cleaned my house, who came out did a great job got some stains out of my carpet from my wife’s and my walkers. We are very satisfied with the clean. Our house is a quite messy we try to keep it up the best we can being this old is hard at times. We don’t get out the house much just having the company of the maids who came out today brighten our spirits up. Talked to my wife and me like they really cared about us almost as if they were our own children. Got the black stains off our floor all over our house and kept my wife good company talking to her the entire time they were in our house. Want to give a big thank you our to the maids edel and shay. Look forward to seeing you again

Lo
Review №50

I loved the crew who came to my house last week, my house has never been this cleaned by the molly maids before there is always something I have to go back and redo but these ladies Kristen and Edell cleaned everything and I did not have to go back myself and do anything which was wonderful!! They cleaned my vents and floor panels and and my wash room when all the maids miss that part! My husband and me really appreciate the hard work these too ladies put in and want to make that crew the crew who come to our house every month! They were very respectful and had great manners.-Lori

Jo
Review №51

I have been with Molly Maid for sometime and this far have not had a Team like Maria R and Adriana. They left my house looking spotless. In addition they were courteous, pleasant and friendly. I would greatly recommend this Team 24 and plan on calling to schedule them for next cleaning. Awesome Team!

Ad
Review №52

They did what other services like Spruce did not. They actually cleaned the place well. I really stressed the things I needed such as cleaning dust and getting under the bed and they listened and delivered. Everyone I spoke with was so receptive. I have now set up recurring appointments with them and thus far recommend them. Both of the employees that cleaned my place did a wonderful job.

Ro
Review №53

Started off very good, longer they have been here service has declined.

Ro
Review №54

Angela and Cindy did an excellent job!!! I hope you guys send them back to do our regular cleaning.They took their time and were VERY thorough and kind throughout the entire process!!Thanks you guys!!

Jo
Review №55

The maids did an incredible job. I ordered a move-out service. Their attention to detail and the level to which they got everything so clean was very impressive! I asked them to make it move-in ready for the next tenants, and they very much did so. I would recommend them wholeheartedly. Thank you for your wonderful service!

Eb
Review №56

Araceli and Gloria of Molly Maid of Central Houston Team 11 were amazing. I was moving out of my apartment and couldnt get it all done by myself. They literally came in and saved me. And they did an outstanding job. Ill be hiring them for my new home!

Pe
Review №57

We will have used this service 6 times by the time we cancel our arrangement. We selected Molly Maid as we thought the higher prices may ensure that the cleans were completed with a higher standard, this isnt the case. The initial clean was done reasonably well, not amazing but nothing worth complaining about. The scheduled cleans always have a handful of items missed or minor annoyances. Streaks on floors, missed surfaces to be wiped, pictures left crooked, areas not vacuumed. If you can find a reliable private cleaner then Id recommend them over this franchise, it will be what were doing when our 6 clean obligation is up with Molly Maid.

Ch
Review №58

We were very happy with service. It was a move in. Very professional

St
Review №59

While my carpet and blinds were dusted, toys and other items were left stacked on my couch. Stacked! There is clearly one room in my house with toys and they left everything in my living room instead of taking it where it belonged. I paid close to $400 for a cleaning and still had to organize when I got home. Nothing under the bed or couches was cleaned out either. Way overpriced for what I got.

Ta
Review №60

Good job on my home...not fond of the price though. A little pricey. This would be a once a year service.

A
Review №61

Good cleaning we had them come out again. very thorough and would recommend.

Ki
Review №62

Reina is awesome. She is doing great at training me. She makes sure i understand the Molly maid way.

Ka
Review №63

Excellent cleaners, good communicators, understood what I needed, very professional.I highly recommend them for quality work. It took them three hours to do what it would have taken me three weeks to do!

La
Review №64

FINALLY!! I think I found my dream team! Team 24, Maria R and Ludi are absolute saints! The deepest clean I have received with Molly Maid thus far! They are so sweet and really take their time with every part of the house! If you can request them, definitely do it! I would really love to keep this team only for my home, they are amazing!

La
Review №65

After several months of feeling badly (and therefore neglecting housework), I was diagnosed with cancer. I asked for a quote and the owner responded right away with kindness and empathy. I was sent two angels named Eva and Joana (#18). My house has never been this clean! I didn’t even know that my 113 year old cast iron bathtub could be cleaned to the point of being completely white! They worked SO hard and were sweet and accommodating. Now that my house is so clean, I feel a little braver and more prepared to face my cancer battle. Thank you, Molly Maid!! ❤️

Je
Review №66

Some of the shelves in the master bedroom closet were missed. Also, vacuuming missed some corners.

La
Review №67

Angela and Carmen did a great job cleaning our home! They were thorough and professional and were looking forward to our next clean.

An
Review №68

They came within 2 hours of calling and did a wonderful job. will definitely use them again.

Ki
Review №69

I am really thrilled with the outcome of my home after it was cleaned inside and out. Main cleaner and his helper did an amazing job and were really courteous and professional. I would recommend them to anyone who needs any cleaning services, I am impressed with all the services that I received. Thanks so much.

Jo
Review №70

Called them and got them out same day. Made property ready fir next tenant.

Br
Review №71

They did a great job on Move out cleaning service.

Pe
Review №72

Excellent Job!

Am
Review №73

I would just like to thank Alicia M., Cristal M. and team 21 for cleaning my apartment and always doing an excellent job. There is no greater feeling than coming home to a clean apartment from my busy day at work. I have a pet and she does a great job making sure everything is clean. I really appreciate the hard work! Molly Maids is always reliable and responds to last minute reschedules for my busy schedule. Not only do they work hard but they are also very friendly and kind. :)

Ch
Review №74

Sold my moms home and we had a move out deep clean for the new buyer the house smelled and looked super clean!!

Ok
Review №75

Love coming to a fresh clean-smelling home! I have a lot of toss pillows on the couch and my beds and I just love how they all get nicely arranged. The ends of the toilet paper roll gets folded hotel-style. So fancy! The staff is very professional and are very receptive of comments or suggestions. Im glad i picked this service company to take care of my home. Thank you, Ladies!

GG
Review №76

Team 24 has been coming for nearly a year and they do such a good job. My house sparkles after they are here!It’s also nice to see these friendly ladies if I am home when they arrive. I know they will take good care of things.

An
Review №77

Maria and Ludi are fanatic! They have cleaned our previous home and our current home. It’s great to have the same ladies each week. We have come to know them well and they know exactly how to keep our home clean. Definitely recommend.

Je
Review №78

I absolutely love team 16!I can’t say enough about this team.Rosa and Lisa are very respectful, punctual, and go above and beyond when cleaning! I would highly recommend them.

Re
Review №79

The team was very professional and did an outstanding job.

We
Review №80

That the team comes when scheduled and does their work efficiently. They are also sensitive to requests about how to personalize their service.

Ma
Review №81

The team does a great job cleaning our home. I have specific requests - like clean the refrigerator inside - and that is taken care of. I do request the same team members every time. That helps. Thank you Molly Maid!

Ad
Review №82

We have been using Molly Maid for 9 years. We highly recommend them. They are efficient, friendly, and do their best to accommodate any special request you may have. This company is bonded, owned and operated by a phenomenal family that we met when we first contracted them. We noticed once you meet this family you immediately become a friend. This only proves the phenomenal customer service they provide complemented by the professional behavior of their staff and the office. We are extremely happy with them and will never contract anybody else to clean our house. They are punctual and always keep us informed by courtesy calls and emails. We love them and highly recommend them for your cleaning needs.

Vi
Review №83

These people are simply amazing. I was running around like a madwoman preparing for a dinner party and had no time to actually clean the house. Considering that I have 3 small children, you can imagine how dirty my house gets after only a couple of days. I contacted Molly Maid with admittedly short notice, and not only were they exceptionally thorough when cleaning, but also downright pleasant the entire time! I feel like having them clean my home put me at ease and it made my party so much more enjoyable.Thank you Molly Maid team!

El
Review №84

They did an excellent job cleaning and customer service was great.

Al
Review №85

Team 12 is AWESOME! Always on time, they do an excellent job cleaning our offices! They are always so pleasant to deal with.

Ev
Review №86

Used Molly Maid for a move out cleaning . Our home was pretty clean to start, but had to adhere to buyers request that house be professionally cleaned. Anna and Ada did a great job cleaning our home and our garage apartment. They cleaned all the baseboards, wiped out cabinet drawers, cleaned the windows ( inside & out) that were reachable, cleaned inside of the refrigerator and freezer, cleaned the stove top, ovens, and microwave, cleaned all the bathrooms, and vacuumed and mopped all flooring (hardwood & natural stone). Both women were pleasant to work with.They only thing I asked them not to clean was the exterior of the stainless steel appliances and the granite countertops. I cleaned those myself as I wanted to use the cleaning products that I have been using on the stainless steel fronts and on the granite.

Di
Review №87

Molly maid provide a good service and my house is nice and clean every time they visit me.I regret that they don’t do the laundry at all

Ra
Review №88

They are amazing! They take good care of things that are still in the apartment even when its supposed to be a move out clean. Patient and friendly.

S
Review №89

My team #12 was very thorough, hard working, and friendly. (Seems to be some of the main things I look for in any sort of business). I was very happy with their work

Ge
Review №90

Molly Maid staff are very professional and very good at cleaning quickly and efficiently.

Ja
Review №91

Very good service provided. The ladies were nice, professional and hard working! They arrived with all the equipment needed and ready to work, they did a great job! Thank you

Je
Review №92

The staff was very friendly. They sent pictures and communicated very well with myself. They went above and beyond and did things we were not expecting like wash dishes and vacuum our couches. Would definitely recommend.

La
Review №93

Great quality. Very happy with the service.

Ca
Review №94

Sinks were as spotless as Ive ever seen them. Hardwood floors, counters, and stainless steel surfaces were extremely clean and looked great. Customer service was excellent; an overall hassle-free, efficient, and pleasant experience.

Li
Review №95

Very efficient and reliable service with a wide range of cleaning solutions, both one-off and regular. Our lady cleaners were so friendly, speedy and effective. Highly recommended by our apartment management and me personally.

La
Review №96

Ive been using Molly Maid for about two months and absolutely love their services! They make my life so much easier. Theyre very thorough in their cleaning.One of my favorite days now is when I get to come home on the days that theyve come. Everything in my apartment is so fresh and clean - and I didnt have to do a thing!

By
Review №97

We have been very pleased with Molly Maids. In our neighborhood, Maria and Lude have been cleaning our home for several months and they have done a fantastic job. We are very pleased with them.

Di
Review №98

I’ve have used molly maid for years and they do a great job. All the cleaning crew are very friendly. I’m very satisfied with them.

Da
Review №99

I used Molly Maid for the first time about a week ago and I couldnt be happier with the service. Team 30 was great. They arrived on time, cleaning everything in my apartment perfectly. They managed to finish everything in 1h30min which is the time I had allotted for cleaning.Would definitely use them again.

Ni
Review №100

I was so incredibly happy with the work Molly Maid did. I could never have done have the work they did.

Information
9 Photos
100 Comments
4.7 Rating
  • Address:3200 Elysian St, Houston, TX 77009, United States
  • Site:https://mollymaid.com/central-ne-houston/?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 713-999-3843
Categories
  • House cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–4pm
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
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