HTS Services, Inc. specializes in shipping cargo by Ocean, Land and Sea by offering over 30 years of competitive shipping rates and assisting clients move their cargo. They have grown to be one of the largest vehicle shippers in Houston with a strong commitment to customer satisfaction.HTS Services Inc. has had a reputation of being able to satisfy the most demanding customers within their global network by having experienced people on board who understand their customers requirements and who know how to solve their customers needs.As they continue to grow and progress, their foremost target is to strengthen their capability to provide the highest performance level with cost-effective measures in order to meet growing demands of our customers.
Great shipping company to do business with...Their representative Chi chi was very professional, experienced and explained everything in detail . Will definitely use them again on my next shipping to west Africa
I have been shipping cargoes and container through HTC services for years never had problems wonderful people and excellent service great job
It was a great mistake i took my car to this people for shipment.After giving them my car for shipping and was told when it will depart united state to Nigeria, it took them extra 40 days to ship my car. After I fill out all paperwork for this car correctly but when my car arrived Nigeria I was notified about an error in the make of the car. The car was a BMW x3 but it was placed as X5. This is not my fault because all paperwork that I filled put shows X3 and they also have the title of the car which can be properly verified. When I called the ti help in fixing this issue which was an error from them i was told to pay 150 dollars to fix it. Bad customer service and rude people. The lady I talked was tellingme she dont care i shouldnt do business with them anymore. I asked to speak with a supervisor she denied me that. Please dont do business with such an organization that dont own to their mistakes.
Very unreliable and unreasonable. False business ethics and very poor customer service. Took a car there for shipment to Nigeria, and it took them a whole month to take the car to the port. When I call, they will lie to me that its under going customs inspection while that is a lie. They tell you something else to cover up their ineptitude. Do not take your car there for shipment, you will definitely regret it. I will never ever go there again for shipment or recommend anyone. They used to be good but it looks like they change management.
V good experience
Ask the salesman did car have blue title he said car was good. Once I came there he told me car was a salvage. Everyone knows salvage cars are hard to insure and if u do find insurance it is expensive for a salvaged car.
Will not answer phone
Not professional they did a lot of damage to my container I’m taking my business somewhere else
Lovely experience, Great customer service, and fantastic prices!
The most unprofessional company I’ve ever dealt with. They lie about their prices and will add costs to your bill after you shipment is sent and will hold paperwork hostage (won’t release your container) until you pay extra costs without proof of invoice/cost.Also see their warehouse before you ship anything. Had I seen their warehouse before I contracted with them, I would have never agreed to use them.
UPDATE:They have completely changed their entire business model and really turned things around. They are super helpful and cooperative, they really do their best to keep up with things, and they always make sure to give you their best effort.They have really really turned things around for the better.
I normally do not like to write negative reviews but I thought it was necessary to write something about this company. I will give zero star if given the optionHTS was paid for shipping four boxes to Lagos on the 19th of January. It was my first and last time of doing business with this folks.They collected money from me and promised that the container that will take the boxes will be loaded within 2 weeks. I was not happy about that but I was willing to allow them the 2 weeks load the container little to know that it was going to be 6 weeks before they finally loaded the boxes. The customer service at their Houston office were no help either because I was constantly lied to about the loading time. Knowing that the container was not leaving on time, they kept telling me that it will be loaded in one week.Finally the container made it to Lagos in April. It took another 2 and half weeks to clear and then I got a shocker call from some Sulaimon guy that called himself an agent appointed by HTS. He demanded that I pay 150K before the boxes will be released to my contact on ground in Lagos. I called HTS in Houston and was told that they have nothing to do with what goes on in Lagos that I should pay the money if I want to collect my stuff. I argued that I was not told at the time I was sending the stuff that I will be paying in Lagos after they have already collected money from me in Houston; my argument did not go far because I was hung up on. I can take the insult but I do not like liars in business. I should have been told up front about all the fees. It is deceptive practice.I will never do business with them and I will tell whoever wants to know to stay away from their office. Hope this review will help someone else.
HTS shipping services is the most trusted and dependable company to do business with. I have been shipping my goods and containers with them for the past 7 years without issues.
I need there email address to send them email needed more information in dealing with them please i have a car with you since last two month now and the dock given to me shows only booked since then....i need your attention on this
Best place for shipping any of your valuables either through land, air or sea .. safe and fast 💯
HTS is a trusted and respected name in the shipping space in Houston. Courteous staff and great experience.
Wonderful experience
Good place to make money might be alot of customers coming and going but thats good for us (drivers) cause that means were making money
Best place to ship vehicle to Africa, west Africa in general
Good place to do business.the owner is very nice guy
I shipped with them overseas on time and nice people
Very reliable Company and helpful and staffs are amazing, most especially mr Amin
Unprofessional treating the customer in a very rude and bad way. They dont have any responsibilities regarding the goods of the customer.
Hts and its employees doing their best to satisfy customers
Great Customer Service. If you have questions like I did, they will answer or get you to the right person.
Great customer service! a lot of improvement
To be honest i was a little skeptical because of the mixed reviews but my experience with this company was great.
Very unprofessional and honesty is something they really need to work on.
Be sure you are shipping with them or a visit might cost you $
Efficient service
Great customs service
Hood for shipping transactions.
Delivered a car to them.
Trustworthy
Well