user
PACK NSHIP COPY
12645 Memorial Dr, Houston, TX 77024, United States
Appearance
PACK NSHIP COPY

Comments
Mo
Review №1

This place is AWESOME. I brought them huge parts that I didn’t not know how to pack and the owner helped me pack all of it. On top of that he tries to get you the best price possible. I will be going here for all of my shipping needs. If I could rate 10 stars I would. I left as a very very satisfied customer.

Tr
Review №2

Would give a 0 if possible! One of the WORST experiences with a professional package/shipping store EVER! Collectible worth over $2000 arrived like this ... packed/shipped by these folks! AND they blamed it on UPS ... will not accept responsibility and/or reimburse me for my losses. Charged me $245 for supplies to ship ... tried to charge almost $350 to ship ... actual shipping was $100!!! WARNING NOT TO USE THESE PEOPLE!!! Taking legal action ...In response to your claim, having a $2000 collectible broken cannot be resolved with were sorry. As you stated, nearly 20% of what you shipped was damaged. For a collectible, ANY damage is MAJOR damage. A collectible has ZERO value if broken.Your lame excuse about not declaring a higher value is just that - lame. UPS determined that you - the packer and sender - did not provide sufficient packaging materials to protect the pieces. It has NOTHING to do with the declared value. There was no damage to the boxes, so there is no liability to UPS. The larger figurine was completely shattered. That kind of damage occurs when an item is POORLY packaged. By the way, ALL of the items in the one box containing the large figurine were damaged - that ONE huge piece which is worth $2000. So your point is irrelevant.Your offer of compensation was to reimburse the shipping for the four items - which would have amounted to $20. NOT ACCEPTABLE!!!You are an official UPS shipping outlet ... yet you completely trash their services. What does that say about you? UPS provided $300 of liability, yet they still determined that you were at fault. That was their official ruling ... yet you now say it was their fault. SOMEONE is to blame - and it is YOU!Legal action plus reporting you to UPS as well as the BBC and State Attorney Generals office for fraud. You have a guarantee on your website but now no action on your so-called guarantee.This isnt going away until I am reimbursed.

Ma
Review №3

These people are fantastic! My shipment arrived on time and in perfect condition! Highly recommend them as they do great work.

Ma
Review №4

This is easily the best place to mail packages. They are always so helpful and make sending or returning packages so simple.

Al
Review №5

Pack n ship + copy is a true gem in the Memorial Villages. Very friendly and professional customer service - they go out of their way to help the customer figure out the most economic, reliable way to ship. They also have a box recycling area which is super helpful, and if you do need to buy a box, its a fraction of what UPS charges.

Ch
Review №6

Just shipped from here first time today the owner is such a nice man, very honest and clean operation. Without a doubt I will continue to support this small business 5 stars sir thank you

Li
Review №7

I am an avid online shopper so have many returns, therefore I frequent Pack NShip + Copy often. They are always so helpful! I actually look forward to my trips there. They are so friendly and always have smiles on their faces. They go above and beyond to make sure my deliveries are out in as timely a manner as possible, at the best rates and that they are delivered exactly where they are supposed to be. Im so grateful they are just up the street, but if they werent, I would gladly drive the extra mile!

Ka
Review №8

Great PO Box. Helpful with packing shipping and whatever you need. They even have a box share system where you can get a free box. Always great, friendly and quick customer service.

Ri
Review №9

Superior service...the owner is very friendly and incredibly helpful. Wish I could give six stars. Highly recommended! Please patronize this business.

Re
Review №10

I brought in a shipment with an incomplete UPS label (label was provided by the company where I was returning product). The person at Pack NShip+Copy informed me that the label was missing the bar code. He then offered to keep the package for me and gave me his email address so I could email the full label, thereby eliminating the need for a return trip. Then a few days later I received an email from him informing me that my package had been delivered by UPS. This is service above and beyond. I highly recommend them!!

Je
Review №11

Top class. Always helpful

Ni
Review №12

I recently shipped several heavy boxes for a personal move from Houston to NYC. The service was excellent--they came to my apartment and helped me load all the boxes into his truck free of charge and re-taped and secured all my boxes. Moreover, the quote was almost 100 less than most of the nearby competitors. Others were asking me to secure my boxes to a palette and deliver them to their office for shipping on freight, and PacknShip was able to send everything via Fedex at a very reasonable price. Very responsive service and the items arrived very quickly (~3-4 days).Highly recommend!

Vi
Review №13

Highly recommend!! From now on, I will be coming here for all my postal needs. The gentleman who works there is extremely helpful and goes above and beyond. I cannot recommend this place enough!

Do
Review №14

Quick, professional service. Thanks for all your help!

Ma
Review №15

This place is a one stop shop for packaging and delivering! I had a hassle free experience thanks to the customer service provided by these very accommodating people! I recommend it to everyone!

ur
Review №16

I’m very happy with Pack n Ship+copy service delivered on time, Delivery on time. Nothing to complain.Great customer service!!! Owner is very humble and nice guy. HIGHLY RECOMMENDED!!! 👍🏻

Pe
Review №17

Picked up several high value items from a customer, very well packed and promptly shipped to me. Excellent communication throughout. I will definitely use them again!

La
Review №18

I went in because we were out of town on vacation and I thought it would be easier to pack up and ship home some things that we purchased. The gentleman behind the counter help just box up everything and when it was time to purchase we realized it would be so much cheaper to just pay for an extra box at the airport we felt badly and offered to pay for the tape and time and box but the owner was so wonderful and would not except a penny. What great service!!!!

Ri
Review №19

I found this business several years ago when we moved into the neighborhood. I use them because of their commitment to their customers. They outperform their competitors. Give them a try, they deserve the 5 stars.

Bo
Review №20

I pass by two other shops that are closer to me than Pack NShip + Copy because of their great customer service. Always ready with a smile to help you with whatever you need.

Ja
Review №21

Had a great experience. Best customer service and prices!

sh
Review №22

Good service and great prices. Was very satisfied when I sent a package out using their service and will definitely continue going here in the future

Zu
Review №23

Very nice ambience and professional service with friendly staff. Love th replace and the service worth the value for money.

Jo
Review №24

Wow what an amazing little gem of a store, small business with a lot to offer! They are super conveniently located and I have always had the nicest people greet me and help with whatever I need. They have my business for life!

Li
Review №25

The owner is the most helpful, professional business owner you could work with for all shipping / packaging needs. I will not take my parcels anywhere else because of how easy he makes what can often be a frustrating or simply tedious process!!!!

Li
Review №26

Exceptional customer service! I was unable to print the return form for a large (and heavy) Amazon return. I lugged the package in before realizing they were not a designated Amazon UPS return location. I was in a hurry to get to work and didnt want to leave it in my car (because it looked like it might be a flat screen TV). The owner took my return to the right drop off in his personal vehicle! What a huge help. Super kind and friendly people.

Ad
Review №27

Excellent service with affordable prices. Keep it up👍

Re
Review №28

Great service. Would 100% recommend going here.

Da
Review №29

Great company to do business with!Exceptional service, Friendly, punctual, Good Price.excellent communications from start to finish

Ad
Review №30

Great and quick service 👍Will consider again for sure.

Sa
Review №31

I love being here. They are so cooperative & reasonable. Whatever I want to ship or pack they take special care. New owners are awesome. I will always ship with them. Recommended. Thanks for taking care of my stuff.

fa
Review №32

Great service, friendly dealingwill love to ship again

Ma
Review №33

Great customer services, keep up the good work.

Ve
Review №34

Best of class...always helpful and cheerful.

Aq
Review №35

I liked the service. It was on time.

Sh
Review №36

Nice family owed business and very helpful

Pr
Review №37

The owners of this company is really nice and really down to the earth. They are very responsive and easy to deal with.

Do
Review №38

Mr. Malik is honest, helpful and knowledgeable. Thank you for all your help!

Pa
Review №39

If I could leave zero stars, I would. Received an interstate quote (over email) 3 weeks ago for pickup, packaging, and shipping, at which I accepted the estimate. What a waste of time! They neglected to make the first pickup because of a broken-down truck (no notification to myself). After calling and finding out via phone, the male working there seemed bothered by my request to nail down a specific 2nd attempt day/time. Called them again last week with notification that the owner will be available all weekend and here we are with no attempts made for subsequent pickups by PACK NSHIP COPY. Someone named Malik (male) is useless and Hina (supposed Manager) could care less and doesnt return phone calls.

El
Review №40

I can’t say enough wonderful things about this business. I used to dread going to the post office or any postal services establishment because I was often met with awful customer service and long lines. Let me assure you, Pack N’ Ship is the exact opposite as they are incredibly accommodating and extremely friendly.It’s a family run business and they certainly treat their customers like family. I take my four young children in there all the time and the owner, Malik, is so sweet and engaging with them. He always puts me at ease so I’m not panicked about the kids being disruptive or me feeling pressured to hurry up and get out before the kids destroy something. In fact, my 4-year-olds ask to go see Mr. Malik now every time we drive by.He and the rest of the Pack N’Ship team are professional, efficient and friendly—truly the epitome of an incredibly run small business.

ra
Review №41

Best services... Keep it up...

Ch
Review №42

They are always very friendly and help me load my boxes in the car. Very economical, and I dont have to wait around for deliveries, worry about porch pirates, etc.

Mo
Review №43

Quick service, very friendly & always kept clean.

Mo
Review №44

Staff very helpful and a great selection of services available

Ra
Review №45

Keep up the hard work dad, im proud of ya

Fa
Review №46

Best place which meets all your postal needs.

Ra
Review №47

The owner is rude,does not treat people nicely, all she care about is money, and do ot have ups dropoff service, last time i try to tell her to let me dropoff my ups shipment she charge me $10, but in fact i can go across te street and dropoff for free, all the shipping is over priced, where i can get it sginficantly cheaper elsewhere, and okay, if she has good servces i dont care paying more, cuz im not doing business shipping, but there is no service, will never come here again!

Pa
Review №48

YAYYYY !!1 ITS NEW MANAGEMENT & WE CARE, THATS A PROMISE. WE ARE ALSO A FEDEX & DHL & UPS & USPS SHIP CENTER...........WAITING TO SERVE ALL YOUR PACKING AND PRINTING AND SHIPPING NEEDS, AND WE HAVE FAX !!!!!!!!!

Ah
Review №49

Excellent customer service

AC
Review №50

Ok place

Information
100 Photos
50 Comments
4.8 Rating
  • Address:12645 Memorial Dr, Houston, TX 77024, United States
  • Site:https://packnshipcopy.business.site/
  • Phone:+1 832-742-5232
Categories
  • Shipping and mailing service
  • Fax service
  • Gift wrap store
  • Mailbox rental service
  • Notary public
  • Packaging supply store
  • Passport photo processor
  • Post office
  • Shipping service
  • Stationery store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:Closed
  • Thursday:9am–7pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:9am–7pm
From the business
  • Identifies as women-led:Yes
Similar organizations