It was a so fast and very good quality. Thanks to Rafi for getting fix my phone. It was water damaged I didn’t expect fixable but you did it . Great appreciate to you

Fast repair and carefully. Ella did a good job

Rafi was very good at fixing my phone issues quickly and he is very nice(excellent customer service skills)

This is the worst place very. They do not pickup the phone and the service is horrible PLEASE DONT GO THERE this is now the 3th time I have to bring my phone to get re-fix

Worst screen protector I ever purchased, will not protect your phone they also use cheap equipment for repairs phone screen went out after about 2 months of replacement ! And the cashier was rude !

Best phone repair shop in Houston area👍

Ella helped me with my iPhone 7 Plus. I swear it looks brand new like I just bought from Apple. Love it would def come back.

Fixed my sons Nintendo switch great price and service.

Thank you so very Much Sean! If you are in need of any phone repairs or accessories please come see Sean at the Williowbrook Mall Michael Kors he will take care of your every need. He also offer a warranty with the service he provides, you can’t go wrong with that. Do not go anywhere else if you are in the Willowbrook area. His services are very affordable.

Thank you for good service. 👍

I had no money and the employees worked with me and I got my phone fixed. You have to appreciate business that values the customer. For sure the money would be better, but what I received today was top tier service.

Best customer service ever!!! Highly recommended!!!Thank you The Fix Kiosk!

Love The Fix! Affordable price for my iPhone 7 Plus and very fast service! My cracked screen was fixed in 25 minutes!!! Best customer service. Better than the Apple store :)

I’ve fixed my phone to this guys couple times and it was a very nice experience they are very friendly and have a very good customer service. Rafi is the best one, had my phone ready no longer than 5 minutes and the prices are unbeatable. Good work.

I luv.... love this place!!! Okay, so the mall was closing and I seen that they fixed phones so I stopped by to ask how much to fix my screen and they gave me their immediate attention. Like I said the mall was closed! They offered to fix my phone in under 10 minutes, that’s unheard of. They did just that and I left the mall with a Big smile in my face! I’m a very satisfied customer. These guys are professionals in every way.

This is a really good place. I’ve been coming here for two years for iPhone cases and screen protectors. The lady Ella is really nice and she can really help you ❤️❤️❤️

Excellent and efficient service. I was extremely pleased.

The Fix has excellent customer service, quality products, knowledgeable and friendly staff, and reasonable prices. I would recommend them to all my friends and family.

Ella is a great service representative. I appreciate the way she treated me and time management. My phones were fixed perfectly.

Customer service was excellent and they definitely had a resource for backwards proprietary phone software and Hardware. The sales associate Ally was very resourceful and she went over and Beyond to give me the specific Hardware item needed to protect my phone case. I give these people 5-star because they didnt make me wait long.

I was told by Apple that they could replace my phone for $323 because there was a very small chance that they could repair the auxiliary cable that was stuck in the headphone port. I took my phone to The Fix and they fixed it in 30 min for a very inexpensive price. I can’t forget to mention the excellent customer service I received as well. Thank you so much! I’m now back to listening to my favorite tunes.

Sean was absolutely Awesome!!! If you need your phone fixed or need really nice phone cases this is the place to come. The best part was that Sean fixed my iPhone in 10 minutes! He was very professional and very kind plus he is cute... I just have to give credit where credit is due!!! I even got a screen protector and phone case since the price was very reasonable. Thank you Sean!!!

If you want “outstanding”customer service, great information regarding the maintenance of your device & very competitive pricing, this is the place to visit. Stop by and ask for JEY.....He is the best & he knows what’s up. Posted by Joy🌞

Jey did a fantastic job; in and out in 15 minutes. They fixed the cracked screen a week ago but then the home button went out. Fixed it no extra charge. Thanks again!

I went it on Saturday (January 5) to get my phone screen fixed and a tempered glass screen protector with it for about $250. Picked up my phone, screen was fine again. However, when I left the mall and started to actually use my phone, it seemed to be uncalibrated and the keyboard was lagging. This didn’t bother me too much, because a few days later it fixed itself. BUT, today, I dropped my phone about a foot from the ground onto my hardwood floor and my screen cracked and there’s a crack over my front camera! The “screen protector” didn’t even crack, my phone screen itself cracked! I can’t even go back and do anything about I because I’m from out of town. I feel like they did not fix my screen properly and that’s why my screen cracked again shortly after. The screen also had 0 purpose considering the fact that it didn’t prevent my screen from cracking again. Extremely disappointed in the poor “repair” job I received. Just go to the Apple Store down the hall.***Upon reading another review, it seems like this has also happened to another person as well

I had the best experience with Jey, he fixed my iPhone front and back and looks brand new!! I highly recommend this place! And price is excellent!!

When I I broke my phone was so sad but she made my day her name is Darya. She gave me best price in the mall and premium screen, thank you so much make me happy 😊❤️

Crack your screen? Go to The Fix kiosk at Willowbrook Mall. They are always taking great care of me. Super nice, super fast and fair prices!

They give good deals on cracked screens. Very nice people! Surprisingly they fixed my iPhone 6 very quickly!

Prices are ridiculously high. Person did not even took time to review issue but quickly made assumption. $60 for repairing charger port of kid tablet worth $75 brand new. Give me a break. First time i stopped here and last.

I got my screen fixed at The Fixed and he was super fast. Service is excellent and customer service. Wait time is below 15mins and I got a free screen protector. I will recommend this Kiosk at the Willowbrook Mall.

I have recently been there and have my phone fixed. Results were satisfying. THE FIX has great customer service. They value their customers and their prices will beat any other phone company.

THE FIX has great customer service. They value their customers and their prices will beat any other phone company. They are located at Willowbrook Mall. If any of you guys EVER need any repairs done to your phone, this is the place to go. I give THE FIX 5 stars because they are loyal to their customers. As the saying goes, “The Customer Is Always Right”.

Employee attempted to shove me for having a different opinion. When trying to negotiate my age (20) was brought up when trying to talk. The exact words were “why are you talking? How old are you?”. The situation was broken property which was a temper glass that was asked to be removed and was instead broken. This kiosk did not want to meet halfway at all and maybe if they did I would’ve paid the $280 price they had given me to fix the phone. Due to bad service I recommend not shopping here but if you absolutely have to they will have no problem taking your money for minimum service.They contacted mall security which in the end is now a charge against them for touching me. Terrible service, definitely care more about the sale rather than the customer. Penny Pincher type manager.

Thanks for fixing my note 8 screen. The best prices and great customer service. Tomy is really great person!!!!They were fast i was amazed that you could get a screen protector for a phone. Best prices and great products. Would recommend to everyone.Many Thanks guys!!!!

I had the BEST experience today! My camera has been broken for a year and in 10 minutes I got my camera fixed like brand new! Awesome customer service from Ali thank you!!

Very good and quick staff, perfect quality, awesome care! They fixed my iPhone for 10min it is unbelievable. Best Customer service. I think you are not better you are the best one. Advise to you fix your screens and buy your accessories from THE FIX KIOSKS Willow Brook Mall. You r Perfect 👍🏼💪🏼

I have been there more than 3 times I have never faced any problem. Always helpful and welcoming. Thanks rafi for your service

Perfect Customer Relation and so much deals comes with any kind repair. I really appreciate Ravi for your service and welcoming

If you looking for great service and reasonable prices the is the place to go my kids and I have gotten our phone fix a this store location and they look brand new.

I got my son phone fix at Willowbrook mall at on of the fix spots and I can say I was so happy they where able to fix my sons phone in less then 15 min thank you so much.

Very happy. The Fix fixed my iPhone screen very fast and they have a warranty so i have a peace of mind.

AWESOME GUYS....EXCELLENT CUSTOMER SERVICE AND ALWAYS. I MEAN ALWAYS STRIVE TO SATISFY MY NEEDS. LOOKING FOR A QUICK FIX ON YOUR PHONE. THE FIX WILL GET THE JOB DONE!!

Sean helped me out and fixed my phone within 15-20 minutes, I love coming here these guys are awesome! Great customer service and happy with my new screen and phone case!

I am here at The Fix and talking about customer service is very excellent. Ella is a five star employee. Thank you Ella for making my day.

Best customer service and best price in the mall in front of Starbucks. I highly recommend to everyone and they have good quality cases thanks the fix

Ella was great such good help with getting a phone cover and screen protector will definitely come back for my next one!

Fast and courteous service. Walked in with my son’s cellphone broken and walkout out in 15 min with perfectly working device just like new. Saved me tons of money since I was just going to buy a new one for him.If you are looking for honest repair shop that know how to get to the bottom of the problem, then just visit those guys

Jey was wonderful. Very fast and efficient repair on the phone. Absolutely friendly service!!!

Very Great service ! Very great prices! Ibrahim was awesome very friendly, he fixed my phones screen was basically shattered, after he replaced my screen it looks brand new. Thank you so much !Highly recommended ! 5 stars!

Great and fast service. Had my iPhone screen repaired in about 15 minutes and have no problems at all. The workers were very generous. A nice selection of cases for almost all phones as well.

I’ve been to The FIX couple of times for myself and friends as well, perfect services with best prices. Thank to Rafiq who did my phone couple of times, so welcoming and one of the best fixing person.

Great service with wonderful staff, they get the job done, i highly recommend them if u have any phone problem! Always have a smile with Tamer😁

I have recently been there and have my phone fixed. Results were satisfying. Customer service was kind and attentive. Price and quality are the best.

Rafiq did amazing job my phone screen totally was crack he just fix it region 15 minutes with 1 year warranty and offered me a good case now I’m so happy. Great customer service and quality work. Thank you 🙏

Kanan was the best! Best customer service ever guarenteed anóther visit!

Took my 8 in the repair was fast quality of screen was great felt new again highly recommend to come here and the cost was very affordable

Perfect service, very kind and friendly staff! Best place to have your phone fixed and get good deals for accessories! Thank you guys! You are great!!!

The vendor was extremely helpful. I made several visits before I decided what I wanted and she was super patient, very professional.

Ella was amazing swift and kind. Def will send people to her and my self again. 🙌🏾💪🏾🙌🏾💪🏾

Brought my sons iPhone 7 here with a destroyed screen and they replaced the screen within 20 minutes. Customer service was exceptional and even offered a great discount on screen protectors as well. Definitely would go back to Bilal again without a doubt.

Tamerlan is best guy. He gives real good service and I my screen protector and change really quick

I love it they did a good job I needed my iPhone 6 Plus screen fixed they fixed it it looks good as new and I bought one of their glass screen protectors so happy with the job def recommend!

Great service! Umid hooked it up. Very professional and pleasant person to talk to. Fixed my galaxy s8 for the best price in the area. Will definitely come here again. 👍👍The Fix!

I have been different phone repair places but they couldnt fix my phone they said its unfixable or will cost me arm and leg to fix it. It is better to buy new phone. But fortunately I found The fix kiosk in the Willowbrook Mall. They fixed my phone professionally, same day and very reosonable price. I really appreciate guys, the associate was so polite and helpful. Ill always come here and really recommend this place.

Quick work, great prices!!!

I have gone here twice and they are life savers!! Today my husband ran over my phone in the driveway, needless to say it was in bad shape.. I didn’t think I was going to be able to salvage my data on my phone because the screen was so screwed up. We took it here and they remembered my husband and I.. they had my screen and phone fixed and working in a matter of 15 mins!! They did such a fantastic job! Don’t ever go to AT&T, come here first.. when we tried AT&T first and they were quoting me $200+ minimum in order to fix my screen then would probably have to get a new phone. The Fix Kiosk at Willowbrook saved us so much time, money and most importantly my phone!! I will never go anywhere else!

My iPhone 8 Plus was bad I came to this place to get my phone repair. Elchin fixed my phone it was really fast and excellent service. Phone is like brand new now. Thank you guys. Definitely recommend

They were AWESOME! Quick and very friendly thank you Ella

Best customer service and best price I have Been in different phone repair place but the fix kiosk is best highly recommended special thanks for Sean 👍

I found what I was looking for without looking .the fix fixed my phone. This place I recommend ask for Tamerlan. I can give him 5 but I recommend teen. Dont waist your time, come here first ( get your fix here)

I went everywhere to find accessories for my phone but when I came to this location I was put at ease. Jey was sooo helpful, I would recommend him and this location anytime

I had a great experience going to this store. The people who work here are very kind on top of that this place has great customer service. They fixed my phone quickly. My phone works perfectly after my experience here!

Professional experience. Jey did a awesome job in repairing my phone I even got a 1year warranty 🥰🥰🥰

I realy appreciate for fixing my phone because apple store gave me really high price but this guys gave me best price and great customer service ill always come here and highly recommended to everyone this place

Thanks guys for helping me out with all my phones 📱 😘🥰❤️ I will be back

Thanks for fixing my iphone6s screen. The best prices and great customer service. You are really great person Elnara!!!!They were fast i was amazed that you could get a screen protector for a phone. Best prices and great products. Would recommend to everyone.Thank you so much!!!

Tamerlan helped me well. Good service. I appreciated 👍👍👍

Awesome and convenient place to get your phone repaired while you shop. Fast service!

Really good company. I prefer you guys just go there and see how they fix your phones in 10 min. That’s amazing really. Elchin was really helpful thanks.

Best price for my money plus lifetime warranty on screen protectors. Awesome customer service. Fast and efficient! Thanks Ella!

Thank you guys for fixing my phone,customer service was best my phone iphone x was very bas crakced i thought is unfixable but jey did amazing job and he gave me best price in the mall.thsnks a lot highly recommend

Very pleased with courteous prompt service. In and out quickly and they did an excellent job repairing my phone. I will definitely return for future service.

Tamerlan is perfect guy. Find this guy When you go there. He gives fair deals and prices!

Very good service. Tamerlan was a great help and answered all questions that we had.

Very helpful & helped me find actually what I was looking for . For my daughter tablet

Ella gave me good customer service and had my phone back working in tip top shape.

Great customer service. Ask for Tamerlan, he’s the best. Awesome selection. Best prices.

Excellent service today. Oscar was very helpful and accurate! I strongly recommend The FIX at willowbrook if you need to get your phone fixed fast with great quality! 5 stars!

Perfect service . Good person. Thank you so much everyone

Ella was great!! Absolutely great customer service. I got my phone screen fixed in less than 20min, looks and works great!! Definitely recommend them!!

Kaman did a great job and was very helpful w my issues and accessories.

Great experience. Had a SHATTERED phone screen and it was fixed in 20 minutes. Great service. Even bought a couple phone cases. Gone to other places that charged TRIPLE what they did.

They are very friendly.. Oscar fixed my phone in 10 minutes. They are the cheapest in the area. Also they give you a warranty.. I would give more than 5 stars if I could.. Thank you THE FIX

Very good price!!! Temar did a good job putting the screen protector on my iPad! Thanks!

GREAT SERVICE FIXED IN 15 MINUTES

My home button for the iPhone 7 Plus wasn’t working, and I came to The Fix and they fixed for me really well. Sean fixed my the button was a very nice young gentleman.

Very good service! Very helpful and iPhone cases are at a very good price!

I really like the fix they were fast and very friendly. He was very true to his word about timing as well as the product being fixed. I will recommend people as well as returning again.

Very nice people and good customer service ! They helped me out and Shawn helped fix the problem with my phone.