A pleasure meeting Anna. She took her time to address all my issues with my cellphones I bought at T-Mobile. She was able to troubleshoot my issues. I appreciate great customer service & support. Im definitely sharing this place on my social media platforms. They deserve stars ⭐️ Thank you for all your help.

Quick, easy, and painless. Go here to get your phone fixed in a timely fashion for a reasonable price.

Love my new pair of AirPods Pro. They were beyond patient & nice with us. Definitely worth the drive. I loved their store. Check them out.

I love my new iPhone 12 Pro Max. Thanks for the quick service. The staff were very friendly & helpful. They help me setup my iCloud & AppleCare. I appreciate the case & tempered glass. Im definitely coming back & recommending my friends & family. 👍🏼👍🏼

Ask for Anna! Shes the 💣. Very attentive & tackles any phone issue. Quick & painless repair. Definitely will be back.

Thank you Anna for the great service. I was amazed by the way you handled your customers. You are the definition of customer service. Im glad I found R&R. 👏 Recommended.

Putting it out there all their iPhones they claim are new and they sell them to you labeled as new are not!!! their iPhones are replacement phones check the model number on setting go to general and if the first letter starts with a F its refurbished and if it starts with a N its a replacement phone if it starts with a M then its new dont believe me ask apple thats who informed me so to know I bought 2 iPhone 11 pros max cash Passed as new is such a scam!! Dont get fooled yall

If there was a way to give negative stars I would. These business misrepresented their phones and the phones i bought for my kids were actually locked on to a whole different carrier and in bad financial standing. They absolutely refused to refund my money and instead offered store credit. What makes you think Ill ever want to do buy anything from you when you lied, in bad faith, about the very thing I asked about several times??!! Beware!

Talk about a well all around shop. They truly have everything for cellphones. Their prices are very competitive. No need to sign any contract here. Glad I was recommended to come her. I will be telling my friends & family. Thanks Im very happy.

Worth the drive. The prices are very good here. A nice selection of cellphones. The best part they dont lock you up in any contract. Youre allowed to buy your phone outright. Ill definitely be back to buy another phone. A+++++++

Thanks for solving all our issues with our phones. Very helpful. I appreciate the time yall took to fix issues related to my carrier. Definitely deserves a 5 star rating.

I had the pleasure of working with them to assist in my new phone purchase. They were friendly and knowledgeable. One of the best buying experiences I ever had! I highly recommend doing business at this location.

Loved the service I received here. They take pride in their craft & customer service. I was really satisfied with the overall experience. I will definitely be sending friends & family here.

Marissa is the best. I loved the customer service & support. I was impressed with the professionalism from this business. Nothing but good words for this establishment.

They truly care about their customers here. Im so glad I was referred here. I was really impressed with the customer service and courtesy. All my phone issues were fixed by them.

Great people to do business with. They make sure you get the best deal. Im glad I came here. I will be coming here from now on. 👌

Very knowledgeable workers. They are very patient & friendly with their customers. I appreciate they help and courtesy for me & my family. Ill buying more from yall soon. Ill recommending yall to everyone.

Always a pleasure giving them my business. They always take the time to address all my issues. Nobody else cares about helping you unless you buying a new phone or buying something. This is what separates them for the rest. Check them out.

One of tbe best places Ive seen in Houston. Very clean & fresh environment. Professional employees. I loved the options available when it comes to phones.

Bought a new phone there a few weeks ago and good customer service. Nice store and will be back. Nice guy that helped me.

I brought many electronic devices in after my husband passed away in an attempt to preserve memories. They told me two weeks max. Over a month later things still werent done. Every time I called I had to give them a list of what I had dropped off and what I wanted done. When I was finally told I could go get my things there were three things they didnt touch at all. So yet again I told them what I wanted done and left those there. I was charged a whopping $1500 to change the screens on 2 S9s and an S20 and to extract data off of a few other items. So far I have been unable to find that data that was supposed to be extracted and done so in a manner that could be seen and understood by non-techy people. I was told that most of the $1500 was for the screen replacement on the S20 because it cost almost as much as it did to purchase a new one. I just brought the S20 to the gadget store for a replacement of the screen and was informed that it would be $380 to replace both the front and back and that this price has not changed since the release of the phone. I had been trying to reach Raul to let him know I could come get the things now. He had been the one that helped me at the store, but it was difficult with my phones broken again. When he finally responded to messages on FB messenger the replies felt hostile. Although I had cleared leaving them there until I couod go get them due to being blinded for over a month which was followed by severe withdrawal from a medication that my dog ate, yes my dog, and then a stomach virus that almost killed me because at this point my immune system was gone. Now he is telling me I left my things past their 30 day policy. I reminded him that not only had I cleared this with him but they had kept my things for months on end and not done anything that they were paid to do. If my things had been done when they were supposed to be I wouldve picked them up with all of the other things when I was FINALLY able to go get those. He continued to text back in a rude context and told em to come get my things the following day. When I got there my ONN had been not only deleted but they were also trying to sell it for $74.99 when I had only paid $50 for it brand new from Walmart. And either they broke it at Rauls instructions or they were doing things that didnt need to be done and broke it because it was only brought in to be unlcocked and now it wont come on and stay on. The iphone I was told wouldnt work but I had turned it on and checked it before i brought it. The issue was the screen had been cracked and I couldnt get the stuff myself using my finger. But so far the Nintendo Switch has performed appropropriatly. On top of all of that I gave them 2 samsung tablets and the iphone and other electronics that I no longer used and I knew the parts could be recycled. So I was pretty much robbed while I was also kind enough to give them things that most repair places pay you for. Then most of the thing I paid for were not done. And one of my items was broken and deleted. I was never contacted and had to call them all the time and then reexplain everything. And I live way out in the country and was driving over an hour to get this stuff done. My husband and i have a 3 year old daughter and 4 year old son. He also had 3 older kids. I was trying to preserve stuff for them, his parents and sisters, and myself. This is absolutely shameful and terrible service. I also contacted Raul after going home and the ONN not working. He was even more rude than before and called me and told me I was not to contact him on his personal line, which was the one I had been given. I didnt just sneak it out of his pocket. So if you go here Goodluck but I would not recommend it.

They were very helpful when I came into the store looking at different plan and phone options. They were very knowledgeable about the phones and services that were being offered at the time. They answered my questions concisely and left nothing unanswered. They explained all the fees and pricing well before a decision was made. They did not try to force anything on me but tried to find what was best for me and my situation. They had a pleasant demeanor and wonderful customer service experience. I would definitely come back with any future questions I may have. They walked me through resisting and backing up my iPhone prior to setting up the new one and even tried to get me the best possible deals/discounts available. They were wonderful help!

Thanks so much for all your help. I really appreciate your time and effort. I will definitely be back.

Richard and the services he provided me was excellent. He was incredibly patient and very polite. I Couldnt have asked for a better experience. Also Abe was wonderful as well. Thank you, R&R.

I want to thank this business for going beyond & really helping me out. I would like to recommend them to Houston & surrounding areas. Give this shop a visit. I know you would be pleased.

Love it hear always gives us great deals and Mr Raul always helped us out!

Thanks for your help with our new phone & T-Mobile activation. By far the best customer service I’ve seen from a cellphone store. Highly recommend to friends & family. A+ 👍

Thanks R&R for truly caring & fixing all my problems. Yall really do care about your customers. I will not go anywhere else. Im a strong believer in supporting the best.

Very friendly and professional staff. They were very nice and helpful in my transition from Verizon to Simple Mobile. They also listened to all my concerns and helped me find the best phone I needed for work and my daily life. Ill definitely be coming back here with my family. Im beyond please with the overall experience here at R&R. Thanks for all the help. 👍👍

Thanks for the awesome price on my new iPhone 11 Pro Max. I will definitely be spreading the word about the love I received here. I will be buying my wifes phone soon. Thanks.

I’m must say they really take care of their customers. They go the extra mile to make sure you’re making the best decision. Glad I came here for my phone. We definitely be back again.

Thanks R&R for yall help & professionalism. All my issues were fixed with my phone. Didnt have to buy a new phone.

This place truly stands for professionalism & quality work. Took care of my iPhone. They were able to fix my XS Max for $299! No place in Houston could touch that price! I love the staff here. Thanks again for everything. I will definitely recommend y’all to everyone.

Got the best service, they were very patient with me and resolved all my issues with the activation of my new device. They even helped me save some money! Would recommend R&R Wireless to anyone! They really know their stuff. Their level of knowledge on cellphones is awesome. A+

Thanks for the help & support. I really appreciate everything that was done to assist us. Definitely will be back.

R&R Wireless really does know their stuff. I been coming here for years for the simple fact they take of their business when it comes to Cellphones. No Arab music or Indians talking a different language in front of you here. They are professional in every sense. Recommended to Houston & Cypress!

Sold me a pair of air pod pros told me they where open box but still new never used. After 2 days they stopped working. I went to Apple and they ran the serial number come to find out they used...... iPhone showed they where frist connected to a phone in July 5 months ago and to top it off they where flagged in the system as stolen form a T-Mobile store the man refuses to get back to me

Thanks for my ne Galaxy Note 10 Plus. Really love this phone. I appreciate everything yall did for us. Very polite & professional. I will recommend my friends & family. THANKS.

Best service was definitely given here. I came in with a phone shattered to pieces because of a terrible drop. Everywhere I went quoted me an outrageous price as well as some places that said it wasn’t fixable. I found this place and they fixed my phone the same day and made it look brand new also has a lot of variety of phone cases. The girls helped me find a nice protective case. Definitely will be coming back for phone repairs & accessories!!

This is the only Cellphone Store Ill ever shop at. Best store in the Houston area. We have been shopping at this store for years and were always satisfied. The really do a great job. We always buy our new cellphones from here. Their customer service is second to none.

A great establishment. The staff always makes sure the care of my issues no matter how small. They worth the drive & time.

Horrible customer service on mothers day. I bought a Samsung 7 case from them because that is the phone my mom told me she had. Turns out she actually had a Samsung 7 Edge, so I went back to exchange the case so I could get the correct one. They wouldnt even check for a case that I could exchange. Finally they decided to actually do there job and get me a case that would fit my mothers phone.Never coming back again.

Thanks for taking the time to really address all my phone issues. Even though I bought my phone at Verizon they helped me fix my issues anyway. The staff is very professional & friendly here. I loved the vibes at this establishment. 😀

I a really nice shop. Very well trained staff. A well deserving 5 star rating. Thanks.

Great Place for on the spot repairs. Professional environment. recommended. check them out.

Great service & very knowledgeable with any electronic device.

Happy & satisfied customer. I drive an hour to come here. But worth the drive. Thanks for everything.

If you need a phone unlocked this is the place. They was able to unlock my iPhone on the spot. I also went with one of the carriers offered here. Overall a pleasant experience here. I must say the employees here actually went beyond to do their job. A+++

New cellphones at a great price. Cant beat them. Glad I found them. Worth the drive. Check them out.

I had a problem with my new iPhone 8 and was lucky enough to be helped by Stephanie. She went above and beyond helping me when my iPhone was completely frozen. She fixed it promptly and provided great service. I will definitely be back. Probably the best service I have gotten from any Cellular Store.

Worst Ive experienced in 57 yrs or life.When a person is told that they can fix a simple 3.5mm jack and then it takes them 6 weeks and then they cannot even explain why they cannot fix a new set of headphones. Plus the lack of calling the customer back is beyond me.

Do not use this place. They lied to me about how long it would take to repair my iPad and then I had to call the police to get it back. Another person in the store was having a similar experience. HORRIBLE PLACE!

Our experience was great! It was very fast and cheap. Although it was cheap the quality was amazing. The employees and owner are very nice. Id go back again! ( they even gave back some birthday money that they had found in the case )

We was recommended to R&R Wireless by a friend. Im glad I came. They took the time to explain all options. I loved the environment here. We will be definitely be coming again. Great customer service.

Great service & nice attitude towards us. Fixed all our Phone issues. Appreciate the help.

I must say Im impressed with the performance & knowledge of this business. I was treated great and helped everyway possible. I post earned.

Best Cellphone Shop visit yet! They were professional and efficient. They were also friendly and helpful. I would be very happy to work with her again. Congrats to your customer service.

They have everything you need! Service is professional, unique & timing on fixing screens/phone is better than I ever experienced. Not to mention, their prices are the best in town!

Thanks for the great service. Easy & smooth experience here.

Thanks for helping me with my phone repair. Yall always do a great job. Been coming here for years. Always a good experience.

Well overall experience at R&R. They took the time to help me with my phone issues. Definitely a good business with great staff.

Thanks for helping me with my new phone & saving me money. The staff was amazing. Definitely coming back.

Ive had great experiences here other than the utter salesmen tactics. They will go out of their way to help you if they can.

The experience this establishment has is superb. They really know their stuff. I was impressed with the staff here. The prieces are unbeatable. When it comes to cellphones this is the shop. 2 thumb up!

Great place for unlocking iPhones. Fast turn around.

I popped in on Saturday June 8, 2019... and I really took my timelooking at the stock ... and chose three.. that I liked.. The gal..was so patient with me.. as I am a Senior Aged Woman.. and did not rush me asI played with my three choices. .. and when I did say this one.. she was great, at setting it up for me.. and by this time the store was busy.. but those of us who were there.. were served and had the tech issues worked on.. This gal can go from one task to the next seamlessly!.. BTW I love the phone I finally chose.. No Issues at all... BTW... this was not my first time visiting this Phone Store... I popped in months before to view what she had to sell.. Great Selection here.. if your looking for New or Gently Used.. and a case for you phone or a SIM card. or Bling. .this place has it all !

Thanks R&R for my new iPhone XS Max! I’m loving it & thanks for the great deal. I will definitely be back. Great customer service & professionalism.

Thanks for the quick repair. My phone is back looking new again. Check this place out affordable prices.

I brought my sons phone in to get it fixed she said it was the battery. That didnt fix it then she said it was the charging port that didnt fix it. We went out of town for a couple of weeks and hadnt have been more than three weeks that he had the phone it quit working immediately after the juice ran out in it. Went back to talk to the gentleman at the store who wasnt there when I took it in to get it fixed. He basically told me he was going to charge me and it has been over a month. I told him that was unreasonable. He told me that Im a cracker and flipped me off. Of course then I had a couple Choice words for him. But he threw the first punch has. I cant believe somebody acts this unprofessional and runs a business. If he works for these people he should be fired. I run my own company and I would not allow any employee to talk to a customer in any fashion like that no matter what. The gentleman was very angry right when I walked in the door. There are so many other cell phone repair places around here never take your cell phone here or never buy anything from here. They dont fix anything and then they insult you and just steal your money. Worst place ever

I love coming here. The vibes are great. The atmosphere is always good. A lot of selection & good prices. 🔥

Thanks for taking good care of my parents. They are so helpful here. I really appreciate everything yall do. Keep up the good work.

Had a great time working with the staff here @RRWIRELESS They are very polite & professional. A+

I dont do reviews but, I had to do one for this business. They are so good when it comes to Cellphone Repairs. I had took my iPhone to 3 other shops & no one could fix it. But they did. Im so happy I found them.

The staff here is excellent. They really care about giving you the best deal possible.

Thanks for my new S10 + Galaxy phone. Yall really took care of us. We will definitely be back for some more phones.

Thank you R&R for all your help. I really appreciate your service. Great customer service. Y’all always take care of me and my family. Houston check them out.

Always give us awesome prices on new cellphones. Recommend to all Houston& Cypress area.

Thank you for your help and support. Greatly appreciated. Really a pleasure doing business here.

Thanks for the quick & easy repair service. It was a breeze.

Thank you R&R Wireless for helping us. great place for Cellphones. Number 1 in Houston. A+

The store sales representatives were very professional and helped out with any questions that I had. They were very knowledgeable, efficient, and kept everything to the T. They work and moved in a timely manner! Keep up the amazing work you guys!!!

The staff was an absolute gift from Heaven. They greeted me at the door and literally walked me step by step to get me set up with my own plan with T-Mobile. It so happens that R&R Wireless is the only store to help me find a Cellular company that does not drop calls at my home. Thanks again, I truly appreciate your help.

This is a great Store for New Cellphones at a better Price than others Cellphone shops. Im glad I listen to my friends about this place. Im loving my new XS Max.

I would like to say this SHOP knows a lot about cellphones. They are properly trained & polite. Thanks for everything.

They take their time and give you the best options. They dont try to upsell you here. Good place for buying new phones. We will be back.

Great customer service & polite staff. Just bought my new Samsung Galaxy S9. Love the the environment there. Recommend to anyone needing a new phone.

This place really rocks. They helped me setup up my emails & transferred all my info to my new iPhone XS Max. Make sure you come by and get them a look. They are polite & professional.

Love going to places where they are not just trying to sell you something. R&R always explain to me everything in detail & well explained. They help me pick my best option. A+

Thank you for unlocking my phones! Y’all did everything quick. Real Deal here.

1st review in my life but I had to give a review to R&R. I really loved tbe service & honesty I received here. A new customer earned. Keep up the great work.

I must say this has to be one the cleanest & professional Cellular Phone stores Ive been in. They have knowledgeable staff & know about phones. I will recommend & come back again. 2 thumbs up!

Thanks R&R for being able to unlock my old cellphone in minutes. Greatly appreciated.

Thank you for the great deal on my new Samsung S9. Saved a lot over the T-Mobile store. Im super happy. 🤗

Thanks for my new iPhone XS Max. I appreciate the service & help. Love my new case. I will be bringing my husband for his new phone.

Thanks for the awesome service. Greatly appreciated. This place knows their stuff.

Great place for new cellphones! Love my iPhone 8 Plus. Thanks. Recommend. A+

Very helpful and knowledgable. Replaced a newly purchased faulty protector screen for my S10. I have had good experiences from the beginning..at least3 years . Very clean, atmosphere.

Thanks R&R Wireless for helping my mom with her new iPhone XS Max. She really loves coming here. You saved us a lot of time switching all her info over to the new phone.

Thanks for the new Cellphone & case. Great place for phones & accessories. Will definitely be back here. A+

Took time to really explain to me all my options. Will definitely come back. Thanks.