I found out about Red E Tel through a friend.We were at the nail shop and she happened to see an ad in a flyer. My LCD screen on my phone had been messed up for about two days now. My screen was completely black and I couldnt see anything. However, I could still hear phone calls and texts, but I just couldnt see anything. When I first walked in with my friends Hakim started joking. The customer service was extremely great! Hakim kept the jokes and laughter coming. Time flew by and he fixed my phone in no time. I would DEFINITELY recommend him to anyone with problems. They fix ANYTHING that blinks and beeps for a reasonable price! I LOVE THIS PLACE !!!!!!!!!!!!!
I was visiting my parents and got a replacement galaxy s4 for my dying Samsung galaxy s2 at this store. The new phone is factory refurbished and works great. The salesperson was very helpful and included 2 cases with the phone. The price was reasonable and the salesperson was able to help me transfer my data to the new phone, which was very important since I was on a trip and away from my own computer where my backups are stored. Thanks for the help.
Had been to this business many times- last time I was too trusting by giving my iPhone 6 to Hakeem to repair and in turn he gave me an iPhone 5 to use in the mean time. He ended up selling my iPhone six, and now the iPhone five is locked and he refuses to help me by sending me an invoice to send to apple. Now Im down two phones. Shady business, and Im screwed. Dont trust this shop.
Best customer service! I feel like family. I can come in and have my phone fixed in a few minutes. Hes my go to guy. Best phone service around. Thanks yall:))
Great customer service! Hakim, the computer technician that took care of me, knew exactly what he was doing and was very knowledgeable and helpful. I highly recommend this store for anyone in the area. You will not regret it.
Ive lined in Illinois, Missouri, South Florida, California, and now Texas. These people are the best Ive seen.... Any problem no matter big or small they will fix!! Nice people too...
Very well helped and helped lower my price on my payment every month best phone person by far
Great customer service, and great prices! Always has my bill paid on time too compared to other stores too!!
Great experience, i would recommend anyone to come here.
I love the service at this location
BEST PLACE EVER ..!!
Done in timely manner
Awesome fixed everything