Chris hodges in service is a fantastic service advisor, super professional and very prompt with your vehicle.

I knew the second I spoke to Chris Hodges that I had chosen the BEST FORD DEALERSHIP in Houston, TX to take my Ford Escape for unknown needed repairs with my warranty company. I was told by the JOE MYERS Ford dealership my issues couldn’t be duplicated.Chris was very knowledgeable, friendly, helpful and courteous. I picked up my car on Tuesday, May 25th, 2021 and it’s actually fixed and running like it was before my transmission was replaced. Chris went over the invoice and explained the exact work that was done, again. I can’t thank him and this dealership enough. If you are looking for a one-on-one caring, trustworthy service center, this is the FORD DEALERSHIP you can TRUST!!

Carlton is the Reason we continuously return to Chastang Service . Exceptional Servicer!

Chris Hodges provided great service and communication and the service team provided an extremely fast repair when another local dealer couldnt even answer my calls. We plan to keep bringing our fleet trucks in the Houston area to this dealer.

Called in and discussed options on my brand new 2021 Ford tht already has service trac issues and a mess of problems at 1800 miles. The only real option was talking to a nasty service manager who gave no options and basically informed me I was out of luck.... First...and last Ford ... As I guess the F.OR.D. (Found on Road Dead) stands true

Chastang was not what youd expect. Its even better

The customer service that I experienced with Chris Hodges was above and beyond what I expected. He was very knowledgeable, polite and always updated me on the progress of my repairs. I will definitely return thanks to him.

I work in the industry, and my customer has a small fleet of Ford trucks. Ive worked closely with Chris Hodges for a few years now. Hes an excellent service advisor. He communicates well with his customers and makes my job way easier!

Bad service truck was at service for warranty work for 60 days

This was the best experience I had when dealing with some issues with my truck. These guys were professional and the service was outstanding. I was back into my truck the next day. Carlton my service person kept in touch with me and knew I was leaving out of town today. He made sure all the work was completed and had me out the door in plenty of time to leave out of town. I would highly suggest using this group as you won’t be disappointed.

Brought the 2015 in for some work, always scary when getting these truck worked on, but Carlton was professional took care of me and Chris B was very knowledgeable to talk with about the service required. This is the second time I have came in, and both time were great business experience. Thanks guy.

Chris is a true professional, Provide very good service to Centerpoint Energy Houston Fleet . Repairs made on time. I have always like working with Chris a man of his word and delivers. Chastang Ford is all business, When it comes to service and repairs good quality work.

Everyone was very welcoming. I was greeted at arrival. My service person was Carlton Cooper. He treated me with respect. He keep me informed as to what was being done to my Escape. He took the time to review and explain all to me at completion.

Took my Flex here for repairs after seeing their great reviews. They did not disappoint. Excellent service! I’ll continue to take my car there. 👍

Carlton always makes sure are vehicle’s are in and out of shop quickly. Great place to get your services done

Mr Hodges is the epitome of professionalism and has the ability to display calm during chaotic situations.Mr Hodges is a valuable resource, because he has the rare pleasure of being on both sides of the experience counter, actual hands on and leadership.I look forward to working with the Chastang Ford group and Mr Chris HodgesKeep up the great work!!!!

I had a great experience with Chastang Ford. Carlton took care of my vehicle and was a pleasure to work with.

Great!!!!!! Services Department and Parts Department. Special thanks to all the mechanics in the back for fixing my truck and getting me back on the road. Go see Carlton at Chastang Ford for all your trucks maintenance needs.

Our company has worked with Chastang Ford for over 10 years. They have a very friendly and helpful staff. Our repairs are completed with in a timely fashion. Chris Hodges has always been a pleasure to work with.

Chris Hodges continues to service our fleet vehicles in a timely manner. Chastang goes to great lengths to repair it the first time.

Chris Hodges was instrumental on more than one occasion helping Spring Branch ISD transportation accomplish their repair and body shop needs.

Carlton Cooper was an excellent advisor. He took time to explain everything to me very very courteous.

Chastang’s Ford gets all of our medium F-650 and heavy duty F-750 truck services done Professionally and on time every time. Thanks to good, smart, hard working trained Certified technicians. We drive or have our trucks towed when can’t be operated 2 hours away from our location to have repairs performed . But is well worth that time due to the quality service received. Also the whole process of these quality service and smooth process wouldn’t be possible without the hard work and dedication of Mr. Chris Hodges. Mr. Hodges’s doesn’t only writes up the trucks for service but stays on top of our fleet trucks being repaired right, and in a timely manner every time.Sam Houston Electric Cooperative.Leo Galvan and Vehicle maint.SupervisorKenny Tolar. Thanks all at Chastang Ford.

Carlton at Chastang Ford was fast and friendly and had my vehicle fixed and back to me within a few days! Great guy and awesome service, definitely recommend!

Brett is an awesome service advisor and hit me taken care of quickly, professionally, and without issue.

Got my personal vehicle in super fast and hit the estimate exactly and does our work vehicles Chris hodges best point if contact definitely get a bang for your buck at chastang Ford

Chris Hodges in service is the best. I always get good service and he is most helpful.

I had an appointment at 8:30 am. I arrived a few minutes early and Carlton met me at my car. Took all my information and got my vehicle in for service right away. I was out in less than an hour and on my way. I would not take my Ford anywhere else for service. Thank you Chastang Ford!

We have worked with Chastang Ford for many years and are very satisfied Chris has always been really helpful with anything we may have needed.

Chris has always been great! Great customer service

Chris hodges has always been my service advisor an cant enough about him an his staff

Friendly Staff, quick service for my oil change under 45 min.

Very professional group over at this dealership.Got with the service writer (Hodges) about a intermittent issue with my truckHe got it in and fixedThen called me later to make sure all was goodGreat job guys

Know what they are doingGreat experience!

Good service