DO NOT DO BUSINESS WITH TSO ! Dr Yew office on FM 1488 Magnolia Tx are incompetent and REFUSE to honor Mfg frame warranty. They replaced the earpiece about 16 months ago and now refuse to repair them. Both thereceptionist & office mngr have no clue about Silhouette eyewear repairs or Mfg warranty.
Nice selection of frames along with a helpful and friendly team of eye care professionals.
Very disappointed. Very rude staff. UNAuthorized charges on my credit card. Demamding a full refund on the charges on my card. Filing charges on company, owner and employees. If youre thinking of choosing Tso please reconsider it. You will be strongly disappointed and always treated poorly by the doctors, staff and anyone else that is involved with this company/franchise.
My friend glasses were falling apart to point they were held up with a safety clip and a shoe string. I took him today to Texas City Heath to try to get new glass and they couldnt help him they refeered him to a place in Galveston who could do something on the 23rd. So God spoke to me in my spirit and said to go to a eye glass place and see if someone could help him. First place told him $500.00, I was convinced of what God spoke to me so we went to TSO 2702 Palmer Hwy. Before walking in I asked God to move on the heart of the people to help him and to give us favor. When we walked in the girl at the front desk insistently took his old lenses to the back and found a pair of new frames. She only charged me 20.00 for his frames. You cant tell me Jesus isnt real. All glory to God! If we wouldnt have put our faith out there and gave up after the first try we would have missed our blessing! Never give up on something God gives you!
Worst company I have ever dealt with. it is obvious management cannot control their rude employees. they are unorganized and the worst mistake I ever made.