Years ago the customer service was questionable. If you had a recip attention was difficult to obtain. The past year Harco has improved customer service dramatically. Thier recip guy (Josh) is awesome and goes above and beyond for the customer. I have to say that Harco has exhibited excellent customer service and incredible quality/standard the past year. I am very excited to see this company become even more successful. Good job Kieth and thank you for all your extra efforts to keep us in the air.