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Southwest Towing Company
10532 S Post Oak Rd, Houston, TX 77035, United States
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Southwest Towing Company

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Review №1

Showed up in 10 minutes. Had me hooked up in less than five. Got me parked in my driveway in even less time. Will definitely use again.

Jo
Review №2

Very professional. Totally recommend! If you ever need a towing service make sure you give them a call! Excellent price as well!

Ta
Review №3

Very professional, fast and exellent price.I called and in less than 20 min Dun showed up and was very professional.Thanks for everything Dun...

Br
Review №4

Scheduled a tow for the next day from our house to the dealership. He came in early and got the job done fast. Very pleasant to deal with. Will use again.

Ph
Review №5

So grateful to them for helping my 89 year old mother. Very respectful, fast and efficient. Very fair prices.

Br
Review №6

Had to get towed to the other side of town. Did it for a reasonable price. Everybody else was 2hr wait he was their in 20mins. Next time I need a tow I will be using these guys

Ci
Review №7

Great experience when the streets flooded they got my car out and home with no problem. Excellent customer service

cl
Review №8

Very good service. He called and said 20 minutes, he arrived on time. Very presentable and accommodating for me to feel glad to hop into his truck. All in all, I would contact the tow trucker company again for their services.

Sh
Review №9

I was stuck in a restaurant parking lot on 610 pouring down rain. Don quickly and safely with no hesitation got my car on the wrecker and got it home 60 something miles away. Thanks so much Don.

ro
Review №10

Don was fast and affordable. I would use his service again. Thanks Don!

#N
Review №11

What an amazing job this gentleman did. Thanks so much and also charged a very reasonable price. Highly recommended

sc
Review №12

Don is an exceptionally friendly and honest businessman. He showed up quick and quite literally got me out of a tight spot with my stuck car. Great service. If I had to use a tow again his is the first number I’d dial. Highly recommend to anybody around town in need of a tow man!

Ma
Review №13

Don was very nice and eased my mind during a stressful situation! Thanks Don! Hopefully this doesn’t happen again, but if it did, I would use this service. Highly recommend for a safe and reliable experience.

ky
Review №14

Amazing guy got me back into my car in less than 20 mins and even made my sons day with his big truck

Je
Review №15

Before I start my short story. I recommend this towing service. Today the car I was borrowing stalled in the middle of the freeway on 90. I called Southwest Towing and Don got there fast. He asked me how I was doing besides the obvious and I just started crying. I was having one of those days where it was one thing right after the other. Don was very kind, he made me laugh to get my mind off of it and look at the brighter side. He was right things werent that bad. It could of been worse. I could of been in a accident and many cars came close to hitting my car while I was still in it. Im glad two people stopped to come to my aid before Don did. Thank God there are still nice, thoughtful people in this world. It just reminds me to pay it forward and I plan on doing that. Be safe people. If you can, pay it forward. You never know how much it means to someone on their worst day

Ed
Review №16

Very professional, and knowledgeable. Great guy. Will use again!

Ma
Review №17

I called 6-7 local towing companies before I got in touch with Don. Save yourself the runaround and call him first: hes got the most affordable rate I could find, hes a great communicator, and he knows his business. In my case, I needed a 60 mile tow after a brake failure on the 610 (not a good day). Don had to drive a pretty long distance to get back before he could move on to the next job, but he took it on and gave me a bit of a discount, too.

Da
Review №18

Very reasonable, fast & reliable. I have used more than once.

St
Review №19

If you need your car towed youre probably not having a good day. However, I was lucky enough to call Southwest towing. He worked with me on price, was accurate & on time with his service. Offered calming advice and is all around good dude. Im saving his number will reach out to him first from now on any time I need towing services.number

Sa
Review №20

I called for a non emergency towing service on 08/05/20 to transport my vehicle from my apartments parking lot to a nearby, 3 minutes away, mechanic. The customer service representative of this towing company asked me for the best price I got from other towing companies and I replied that I prefer to hear their price instead...he hanged up on me. Long story short...unprofessional.

Lu
Review №21

Very fast and reliable service. I was very satisfied with how fast they showed up and very affordable! Also Manuel the one who helped me was very courteous and professional, ask for him he will take good care of you! I would recommend to anyone who needs help with their auto troubles!

Be
Review №22

Don was very professional and was on time. Very nice man and explained the jumper cables to us and why the others didn’t work. Don, this is Berta...thanks for Ur expert and quick response at MD Anderson for my brother’s Tacoma.

Ef
Review №23

Thank you don.. For helping me with my trailblazer..

A
Review №24

Quick and good service, was very respectful. Would recommend for emergency needs cheap and speedy👍🏽

Br
Review №25

My car got flooded. I called Don and he showed up late at night to tow my car to my house. I used his services again to tow my car to the dealership. He was professional and informative. I will be defiantly be saving his number for emergencies. Thank you Don.

M0
Review №26

Don was a good help, if my car breaks down I will get it towed by him again “hey don this Arthur”.

Wi
Review №27

Thanks for towing my Toyota Don! Very quick

Ma
Review №28

Great service, 👍Don was really helpful and super nice really professional and affordable.

Cr
Review №29

Very fast and good price

ce
Review №30

Don was the best and most professional driver Ive experienced.... Affordable as well....

Sa
Review №31

Don was great! Came quick and fast, got me there fast and in no time!! He gave me some really good life advice and tips for my car. 10/10 stand up guy

Th
Review №32

Best service thanks to dom🙏🏽 made the call and came faster then the speed of lightning

St
Review №33

I called to get some vehicle information (So we can get them paid and pick up unit) and a male advised me he wasnt interested in my services and hung up.....what....services...nothing came out of my mouth about selling him anything. I called back and now he wont answer the phone. I contacted the Attorney General office and filed a complaint and sent an email to them with the reviews of other people who experienced the same trouble. These 5 star post are not real people and I will bet my paycheck! Get out of the towing business, your giving this industry a bad name!

ME
Review №34

Great towing company! They were fast, quick, and easy to work with. The pricing was better than anywhere else in my area, they really came through when I needed their help. I am very grateful for this company, and I would highly recommend them to anyone in the area!

Su
Review №35

Don was very professional will always use this tow company for now on

Ch
Review №36

Trust and believe me...This Company is cream of the crop!!!!

Mi
Review №37

Don, is the man. Fast and professional.

An
Review №38

On Time And Fast As Hell Great Quality Very Recommendable

Ka
Review №39

What a wonderful man! My car stalled out on the way home from picking up my mom in the hospital. This man came in the amount of time he said he would be there. He handled my car with care, and was a gentleman to me. I HIGHLY recommend him and his business!Thank you tow man 😊

Ka
Review №40

Nice guy quick affordable will use again

Ju
Review №41

Don was very nice and helpful, he helped me with my Volkswagen. He was very fast and no complications at all. Didn’t take a long time to get to me ! Would recommend 👍🏼

Ca
Review №42

Wow. I have never met such a great bunch of people who really put a lot of care into what they are doing. I got into a car accident and these guys were very supportive and empathetic. Unforgettable.

Ja
Review №43

When my car overheated in the mid-town area I called many wrecker companies for prices and estimates of arrival time to get to me they varied greatly. I set up a call with Apple Towing because it was the cheapest and was given an eta of 1 hour but after waiting an hour and a half I gave Southwest a call back and he arrived in less than 15 minutes. He was courteous and respectful with me and my car and his rate wasnt the highest but was just more than happy to get home. Ive saved his number to use him again if the need arises although I certainly hope I wont need his service again but hell be my first call if I do.

Ge
Review №44

My head gasket blew on my car, and I was stranded. These guys came and towed my car to the nearest mechanic with no problem. Reasonable prices, and good attitude.

Ke
Review №45

Here for the Rodeo. Dont know Houston very well. Found myself in need of a tow. Contacted Southwest Towing and the guy gave short answers and I was a little skeptical at first. Don came and was very professional and courteous. He also gave me advice about the city. Thank you Don!

De
Review №46

Great service,price & response time.Direct and to the point.No BS like some of the others I had to deal with.

ba
Review №47

Thanks for helping in time of need! My car stalled on me in heavy traffic and I didnt know who to call and I found you online. The tow guy was so polite and patient. Youre in my phone directory if I need your services again. Thank you! Thank you! Thank you!

an
Review №48

Lmao read the reviews & believe them. The way they even respond to the bad reviews tells you a lot.

Mi
Review №49

Had a great experience with the driver great guy, the best service Ive had when it come to taking care of a customer with a towing problem, quick and on time thanks

Cr
Review №50

Driver arrived shortly after I called, very professional and great customer service!Will be using this company in the future!

he
Review №51

Don just helped tow my car and I couldnt be happier. He showed up within 10 mins of me calling and was so nice over the phone, which had a calming effect. As a young women he did not make me feel uncomfortable by any means, infact quite the opposite with his caring personality.We handled everything professionally and quick.Thank you so much for the great service! If Im ever in trouble again and need a tow I know who to call!

Ro
Review №52

D this Robert, thanks again bro!

Tr
Review №53

My daughter car was towed last night from Dillard’s parking lot! She was trying get number for me to call on the car driver used several racial slurs tried running them over! Several adults there that were in same boat trying to help and get info! Before you try and deny I was on the phone and heard it all! Once she got there to get car would not even let her read what she was signing I tried to call was put on hold 20 minutes! Worst place ever!!!! Could at least give people info to get car back!!!

Le
Review №54

Thanks for unlock my car-Leydy

Cr
Review №55

Don was great! very nice man, Came quick!!!

Yo
Review №56

I requested roadside assistance through my insurance company, and Timewise Corporation was given the dispatch. I was told that I would receive a call when the wrecker was on the way. I got a call from the driver saying he was outside. This upset me bc I was not in the same location as my car, and was waiting for my ride. The driver claimed he called; however, my phone never rung. He was rude and unprofessional when after I told him I was waiting for a ride, and it would be about 20 minutes before I arrived. He yelled at me, Told me I called him a liar, and said he would cancel my tow. Additionally, he said they were the only company in my area and that if I called to request a different company they would receive it and cancel it. All lies. I contacted my insurance company and they sent another provider over. Hope you guys have better luck with them.

Ch
Review №57

Thank you for helping me in my time of need for towing service. I appreciate your professionalism and courtesy.

cl
Review №58

I was having a pretty rough morning, I was missing the big UH vs OU game and it was HOT. Enter Don and Southwest Towing Co. The price was unbeatable and the service Don provided was impeccable, made sure I had enough A/C and even caught me up on the Football score. I most certainly would recommend Southwest Towing Co. to friends and strangers. Thanks again. Oh yeah he even gave me a ride back home after we dropped my car off at the mechanic.

Pa
Review №59

Thank you southwest towing in Houston! Did an amazing job! Thanks so much!

Cu
Review №60

Excellent super fast service. He was very kind, extremely helpful and understanding

Ja
Review №61

WORSTE TOWING COMPANY EVER. THEY NEVER SHOWED UP! DO NOT USE THEM EVER! I WOULD GIVE THEM A 0 IF I COULD!

La
Review №62

Quick service, nice people, and extremely helpful!While trying to change a flat tire on the highway I was having major difficulties and an employee from Southwest Towing Company was nice enough to pull over and help me. Without their help I would have never gotten to work. Thank You!

Ke
Review №63

Not sure why all the bad reviews. He couldnt have been more helpful and showed up to unlock my car in less then ten Mins. Dont want to do that again, but if I do I will DEFINITELY CALL AGAIN. THANKS

Ev
Review №64

Bad service, I just called a minute ago, to ask how much they charge to tow my car to my mechanic and the guy didnt even bother to say he cant or they dont offer assistance, he just said have a good day and hung up. That is bad service.

De
Review №65

Don was very nice. Super fast, highly recommend.

Ya
Review №66

Great service and fast thank you so much

Mi
Review №67

These guys are amazing! I had a flat tire on Richmond & Eldridge and needed assistance to get my car off the road. I contact Southwest Towing Company and a technician showed up within 15 minutes of my call. He helped get my car off the road and change my tires in no time.I would recommend these guys for anyone who needs roadside assistance.Thanks again!

Wa
Review №68

Excellent towing company!! These guys waste no time getting to me. If your in the Houston area and need a tow, contact Southwest Towing company

As
Review №69

The worst towing company in the Houston area!!!!!!! They took over 4 hours to come out to me, and every time I called them they were rude and hung up on me mid-sentence!!! The owner is incompetent and disrespectful, and should most definitely find a new business to run, because they sure arent doing a good job at running a towing company!

Mo
Review №70

Such a great experience! Super fast and affordable. Don was very nice, I definitely recommend!

Ta
Review №71

Thank you Don. Quick fast and reasonable prices.

Ja
Review №72

Terrible customer service. Asked the price he said $75, I let him know my destination was less than a mile, he responded by thanks for calling have a nice day. And hung up

Pa
Review №73

My child locked my keys in the car I called Southwest Towing Company he gave me a reasonable quote over the phone and he was at my location in 3 minutes.He was a wonderful guy I would highly recommend this towing company awesome job.

Er
Review №74

Worst custumer service ever i couldnt even finish my question before being cut off. If you read this please go get laid lr something.

ga
Review №75

Quick, friendly, professional service. These guys were first rate and i will be using them in the future.

61
Review №76

Thanks Southwest Towing in Houston! Great experience! Amazing work!

Ma
Review №77

Great experience! Showed up on time, very friendly, and down to earth. Hopefully I wont need a tow anytime soon but I will know who I will be calling when I do.

Sa
Review №78

Super quick and not overcharged me to just open up my car definitely will call again if I ever need to!

Ga
Review №79

Very good service! Answered all my questions and worked with my budget as well!! I would recommend them and definitely call back next time I need roadside assistance!!!

Pa
Review №80

Thanks! You guys were fast! Best Houston Towing

Le
Review №81

Wish I could give -0 stars These are the most UNPROFESIONAL PEOPLE EVER!!! My husband called to have our truck towed from across the street, our truck stopped while we had our 1 year old in the car and a truck never came! My husband called back and the guy who answered told him he is unsure why nobody ever came, remind you we are literally right across the street from the shop! The owner claims he had a truck ready on the way.. I called back and he tells me to stop calling for no apparent reason and hung up in my face ! That is so unprofessional I am highly upset and I recommend you dont call these idiots at all!!!! The reviews are a sham!!0

Le
Review №82

Great experience, thank you so much for helping Houston towing!

By
Review №83

He was very prompt and very Nice, first class service for an affordable price. I recommend Southwest Towing to anybody that wants amazing service

Sa
Review №84

Horrible customer service. I couldn’t even get the name of my car out of my mouth before they hung out in my face. Never againAlso this car wasn’t mine I was helping a family member, after I said i would get the name and started walking toward the car they hung up immediately! Wasn’t even given the chance wouldn’t go here for service a day in my life! They’re not patient with the customers off the bag in don’t deserve any of your coins !

Co
Review №85

Very rude.Tried to explain to him that my car is broke down in baytown and live right down the street from him. He refused service? Why are you in business if not to make money. I chose you originally because of the good reviews, lesson learned.

ni
Review №86

Was calling to ask for the price of a certain distance to compare it to road side services towing allowance and the guy got angry and sarcastic saying good luck with that. pretty much 0 customer service skills.

Sr
Review №87

They come right on time and tow as quickly as possible. They are very professional. They are the best towers in town!!

Cl
Review №88

Pleasantly surprised! These guys were very professional, nice, helpful, and SUPER FAST!! Highly recommend Southwest Towing.

do
Review №89

The guy hung up on me because I couldnt tell him how much my food truck Wade. All I needed to know was how much it will cost for a tow he said how much does it weigh I said I have no idea he said cant help you and hung up. Very rude

Ja
Review №90

Perfect was fast knew the area

Ma
Review №91

Quick response! Price is firm nothing more nothing less and great service.

Ra
Review №92

When I called to check on my car the man hung up in my face three times and then block me worst service ever five stars down

Ga
Review №93

Very RUDE. Very impatient. Did not even let me answer his questions before he told me he could not help. Disgusting attitude.

Gr
Review №94

Called for quote on a tow and this grown man got a little teenage girl attitude and said the estimate is a million dollars and hung up the phone. Somebody must really love their job. P.O.S tow drivers like this need to fall off the face of this earth

Jo
Review №95

He is rude!!!!!!!!!!! a woman stuck on the side of the street calls n he beening rude and hung up in my face ... do not give your money to this man I do not support ppl thats rude but you give him ur money to build his business ...DO NOT GO WITH THEM !!!!!!!!!!!

de
Review №96

AHHHHHMAZING!! thank you for towing my car as quick as you arrived, i almost got ran off the freeway, i got stuck in the worst place ever and within minutes your guys came and SAVED my day!!! I would definitely recommend this place to anyone!! Thanks guys!!! :)

De
Review №97

Called just to get towing rates. Gentleman was very rude and sarcastic. Was actually relieved when I was notified that a truck was not currently available.

Me
Review №98

My vehicle was towed last week by an awesome wrecker Sami he was really nice and real patient but driving me all the way home and making sure im ok after the accident i had.I really recommend hes services!!!

Ke
Review №99

Quick response, quick service, very personable, very reasonably priced. Recommended!

La
Review №100

Awesome company with good fast and friendly service. Southwest is the best!

Information
41 Photos
100 Comments
3.4 Rating
  • Address:10532 S Post Oak Rd, Houston, TX 77035, United States
  • Site:http://swtowingco.com/
  • Phone:+1 832-856-0404
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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