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West End Auto Works
13505 Alief Clodine Rd, Houston, TX 77082, United States
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West End Auto Works

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As
Review №1

Car broke down at my sons school. I looked for the nearest mechanic with the best ratings and this shop blew the competition out of the water. I gave them a try and I see why. Great customer service and fair prices. Ill definitely make the drive from my side of town just for the peace of mind that I wont be cheated.

MK
Review №2

Petros and his crew fixed my car very fast and with reasonable pricing! He also gave me some tasteful cookies! Would totally recommend!

Ra
Review №3

If you are a regular or someone that only comes by once every eight years, they never forget you and treat you like your a frequent flier. Love this place.

Ro
Review №4

I was in Houston for the first time as part of an extended drive across part of the country and had a serious problem with my drivers side wheel bearing, which had been getting steadily worse over hundreds of miles. A friend recommended Petro at West End Auto for quality service at a fair price, and he was absolutely right. I called, arranged a time to come in, and they did in excellent job making the repair for a very fair price. Since it took several hours they also volunteered to give me ride to local restaurant of my choice, where I relaxed and ate lunch until they returned to pick me up when the car was ready. They’re friendly, knowledgeable, fair priced for excellent service, and I’d recommend them to anyone for any auto service at any time if you’re anywhere near that area of Houston.

Me
Review №5

I trust them with my car and they usually dont over sell or try to get you to do everything, unless you want to. If you cant afford the recommended service, theyll try to get you by with only what would be absolutely necessary and what would be safe to wait on. Totally trustworthy. Im not sure what I would do without them.

Vi
Review №6

Always a pleasure stopping by here, little over a year now. Oil change is quick and not too pricey. Petros and team do a good job!

Er
Review №7

From the phone call to helping me get my car running service was great I plan on using them now for all my repair need on my car thanks for getting me rolling

Al
Review №8

I am so so thankful for Petros and his team. They are professional, friendly, honest and do great work with quick turn around time. The only place I trust with our vehicles. Thank you for always providing the best service!

GV
Review №9

West End Auto Works is my go to automotive shop. Petros and his team are professional, friendly, honest and do great work. I really appreciate how kind and helpful they are - thank you for the fantastic customer service and quality work. You all are the best!

Ch
Review №10

They always call and let me know the problem and explain what needs to be done and cost. Very trustworthy

DJ
Review №11

My experiences at Weston Autos have always been great! Petros (Owner) and John are some of the most professional mechanics I have ever known. I have known them for over 15 years and I personally stand by their work!!

Br
Review №12

I have been going to West End Auto since they started. They keep earning my business because they provide a clear evaluation of my problem, good turn around time for the work and a fair price. Besides, they are all nice guys.

Ca
Review №13

Love this place the do what they say theyll do in the time they say theyll do it. They even took me home when i dropped off the car. Very nice people. Clean facilities.

An
Review №14

My car is out of warranty and I needed some “car guys” I could call my own. West End Auto is my “car guys” and has been for the past 4 or 5 years. Always welcoming, always professional, and always do a great job. I can and do recommend them to anyone who needs work done on their car.

To
Review №15

Always a great experience at West End. By consistently using them, they maintain a history of my cars, mileage, and when services were performed. They even recommend what will soon need to be done. Petros has always taken care of all of my cars for many years. 👍

Ni
Review №16

Service was great will be coming back soon

Ze
Review №17

They always deliver great customer service and fair pricing!

An
Review №18

Got my car inspection pretty quick and easy. I was satisfied.

Fr
Review №19

I been a loyal customer for years and have never had any issues. Petros, John and their team know what they are doing and I trust 100 percent their services and advice.

Ir
Review №20

I go there regularly and Friday night my car overheated and to make a long story short I was able to get a tow truck at 3 in the morning who took it to West End Auto. They new what to do and sent me the next day through a text a detail report of what needed and it was an invoice as well. I was sooooo happy that my car was under warranty and I did not have to pay much... Great service and they vacuum um e the front of your car before thry give it to you!

ke
Review №21

Some of the best service I have received anywhere in any business. Very professional staff very friendly and honest which is hard to find these days. I definitely will be bringing my vehicles back for sure! Thank you West end Auto!

Je
Review №22

Very helpful and friendly staff. Especially when renting RVs.

Co
Review №23

Petrous and his Team are always friendly and ready to help. I was referred to him about 5 years ago by a good friend and havent gone anywhere else since. Work is always done in a timely manner but more importantly done right.Keep up the Awesome job West End Auto!!!

Da
Review №24

Petros at West End Auto Works is the best in terms of value and professionalism! I trust West End to give me a fair price for the services provided and I don’t worry about over paying. I gladly keep coming back and would recommend West End to anyone with auto issues.

Ty
Review №25

Always a professional and does quality work.

Jo
Review №26

Whenever I need work done on my car, West End Auto Works is the first place I go. They always do a great job at a reasonable price, and Petros is fantastic about staying in constant communication while my car is in the shop. If you want wonderful service at a quality price that takes away all of the stress, this is your place.

Ga
Review №27

Petros and his employees are all terrific. I like going to West End Auto Works for a number of reasons. The waiting area is always neat, clean and welcoming and set up for social distancing at this time. Whether it is Petros, or one of the employees at the front desk you are greeted by a friendly face. I have taken my car there for a few problems and this last visit the issue with my brakes was covered under warranty. What a nice surprise. Honesty is #1 in my opinion along with good work and fair pricing. This business checks all those boxes. I have been driven home and picked up at my home if I didnt have a ride back when the work was completed. Customers treated with kindness and respect, I highly reccomend West End Auto Works.

La
Review №28

Petros and his team are fantastic. They do a really great job of communicating with customers, being extremely efficient, and they sincerely care about their customers. I’ve never had a better experience at an auto shop in any city I’ve lived in. :)

Ma
Review №29

With confidence and assurance that the West End Auto Works will check and repair my car, I have no problem taking my Honda to them! Very professional and accurate. I recommend them to anyone that needs their service!

Do
Review №30

I have used this company for 15 plus years. They have worked on my Dodge pickup,Sion, Impala, Nissan, Malibu. I use them because they are honest and do good work

Ca
Review №31

I’ve used Westside Auto Works for years I’ve always been very satisfied with their work. Their prices are fair. The people are helpful and courteous. I plan to continue being a customer.

ti
Review №32

As a single mother my budget for car repairs is close to nothing. The first time I went to West End Auto Works my car wouldnt start. Petros charged my battery and tested it to make sure I didnt need a new one. I didnt need any work done and they didnt try to pressure me into having additional work. These guys have been straight forward on what needs to be done and the cost. I was sad when I moved out the state and had to find another shop.

Jo
Review №33

Petros and his team ALWAYS do a great job! I would highly recommend to anyone

Na
Review №34

Have done business with West End Auto works for years. Great service, very friendly and always took great care in fixing my car problems. Have and will continue to recommend their services.

Jo
Review №35

West end has been taking care of my cars for several years now. It is the only place I trust to do quality and honest work.

La
Review №36

Exceptional customer service from the friendly staff, especially from the owner, Petros. Great quality services at reasonably affordable prices. Ive had all my cars serviced here and I can tell you guys that their garage and work areas are always clean and well-organized. Plus they offer financing too (for those large jobs). Highly recommend

Li
Review №37

Always well taken care of. Loyal customer of 20 yrs

ri
Review №38

Work is always completed professionally and o time. I have personally recommended West End to many people and have never heard a complaint.

MS
Review №39

This was my first time having my car serviced at this shop and I must say the experience was great!! The customer service(especially from the manager Petros) was fantastic. Someone looked at my car and gave me a great inspection about what I needed. Some things that I thought I needed, because of what another shop told me was omitted.That showed great ethics from this business. They could have just did it and took my money. The prices are extremely reasonable. This is where I will go to take care of all my car needs. Thanks West End Auto Works!!

La
Review №40

5 stars. Thanks for nice repairs.

Lu
Review №41

Great service from West End Auto. Petros and his crew always do an awesome job. My family has been going there for over ten years.

Ja
Review №42

I should have posted a review years ago! I have been coming to this place for over 15 years so you might say I am happy with the people and the service! Our Lexus then the Mercedes E350 and BMW X5 all have been treated well and we saved a ton of $$$!Jason K

Mi
Review №43

Car is fixed and running beautifully! Highly recommend this shop!

Er
Review №44

Ive been getting my vehicle serviced here for about 3 years now. Each time, Ive had a very positive experience. The pricing is honest and fair and the mechanics do a great job. Additionally, one thing I appreciate is that West End provides a courtesy ride service, if you need a ride while your vehicle is being serviced. Finally, West End offers a pretty neat rewards programs that allows you to earn money to apply towards future service work each time your vehicle is serviced! I was able to knock off $30 on my last bill which was pretty awesome!I highly recommend West End to anyone! Keep up the great work guys!

Z.
Review №45

These guys do great work, and stand behind it. From a simple oil change to complex engine diagnostics and repair. Customer service is friendly and informative. They really know what theyre doing

Vi
Review №46

9 years ago I used West End for all of my auto mechanic needs. When Petros (owner) informed me it was time to put my jalopy to rest I purchased a new car. Because West End had been so honest and did such great work I promised myself that West End would have my business when the new car smell wore off. Its that time. Amazingly when I called to make an appointment and I gave my name, Petros remembered me! Again, Petros and West End have lived up to the same excellent reputation I experienced almost 10 years ago. I highly recommend them.

Da
Review №47

Checked AC and was okay. Always good service at West End.

To
Review №48

I went to West End Auto Works last week to have a tune up on my vehicle. As I walked in I was welcomed with open arms by the shops owner, Petros. He explained everything to me and went over what was going to be done to my vehicle. Not only did he explain what was going to be done, but he explained as to why it needed to be done. This is a rarity with any shop and a first for me. I left my vehicle there and was given a ride by one of their younger employees, Niko. Niko was quite friendly and a joy to be with. I picked up my car the next day and my car runs better than before. The prices here were beyond reasonable and I was very happy with the service I received. I would recommend West End Auto Works to all my friends and family and I will be a lifetime customer here. Not only a great and friendly staff, but a knowledgeable staff that will take care of your vehicle as if its one of their own.

Je
Review №49

I was on my way to work when my power steering gave out and my truck started smoking. I had read good reviews about this place and took my truck in. So glad I did, I found the only mechanic in Houston I trust!Got my truck back the same day after going to work.Stranded there in the morning (this was before Uber was big), the owner’s friend who was in for some chit chat volunteered to take me to work - I’ll never forget that. Reminds me of the goodness of people.

Ly
Review №50

I have done business with West End Auto Works for 19 years. Each visit has been professional and to my satisfaction. I am always advised of what additional work that may be needed but never pressured to make an additional purchase. .

St
Review №51

I give them a zero start. The owners lies too much and has amenesia i think. They broke a part on my car since july and keep giving different version and today he end up on me as i call his lies. How did you first order a part without that vin number and the part was delivered and returned and now u supposedly left a voicemail which i never receive asking me for the vin number after another 4 months? Lies lies lies....this shop should close doors

De
Review №52

My experience was professional, on time and courteous customer service!

Ni
Review №53

I still love west end auto works! The staff are so great and always willing to answer any and every question you have. Great prices, the work from the mechanics is top notch and the owner, Petros is very honest and is the best auto shop owner Ive ever known! I give this shop high marks and I recommend that anyone who needs better service, better prices, and an honest shop owner, come to West End Auto on Alief Clodine and Eldridge to get the best work their vehicle deserves!

St
Review №54

This small, family owned business treats you like a member of their family !Always fun to chat with the owner and his staff while waiting for your services to be performed.Very experienced mechanics with good customer relations skills.Try them. Youll like them

Ar
Review №55

I had my car serviced here for the 1st time in December and the customer service was incredible. So much so that I am taking my vehicle back to be serviced again! They have become my preferred auto shop!

Ma
Review №56

I have been a loyal customer of West End Auto for years. I am in my 70`s and frugal. Before finding West End I wasted time and money on numerous auto repair shops. I can honestly say I have never been disappointed with any work performed by Petros and his staff. When I drop off my vehicle I know I am leaving it in capable hands. If you are searching for a trustworthy, honest and fair auto repair, search no farther.

Sh
Review №57

As always, West End Auto Works is top notch. Ive been taking my vehicles there since they opened.

Ji
Review №58

Very pleased with service I received. Staff was very friendly. Car is running great! They will definitely get repeat visits from me.

lu
Review №59

Highly recommend this auto shop, owner very upfront and honest concerning repairs on your car, I have been going to West End for over 10 yrs. and their prices are fair, I dont take my car anywhere else, whether its talking about the economy, work, children or exchanging recipes, Petros and Hank are so polite and fun to talk to.

br
Review №60

Didnt do honest job for me.My car had AC went off intermittently. So I drove in and asked them to check on it.They say its because the compressor clutch wont engage. And they also mentioned AC was working when they checked on it. They asked for $1,100 to have it fixed. I had my doubt and left.Later on I did research on internet. Some people suggested that I should check on the relay.I bought $5 relay and put it on and its been working ever since.I called them to give them some feedback, saying they should have done the same check I did before suggesting $1,100 fix.They got mad at me.I would not recommend this shop to anybody.---------------------------I saw the owners reply and here is my update.My AC is still working today after I put in the new relay. So from my perspective the mechanical certainly doesnt really exist.I do not want to wrong anybody, so I would revise my post when it happens again in summer time.

Ma
Review №61

They do very good work and are honest! Been taking our cars there for 20 years.

An
Review №62

Honest & Trustworthy are words that you dont normally use for an auto repair shop BUT West Auto Works is the place that is honest & trustworthy. I have been using them for over 13 years & they have never let me down!

De
Review №63

Excellent management and mechanics.

St
Review №64

Weve been customers of Petros and his father-in-law [ who passed away a couple of year ago ] for about 16 years. And there are many reasons...but most of all the polite [ & fun ] interactions we have when we need repairs or just advice.There has never been an occasion when we had to return for a fix of an original repair....NEVER ! Weve now gotten to know his family and even some relatives of his from Greece who are in restaurant and other automobile service businesses. The attributes stretch even further to all those folks. Amazing Greek family and friends.Dont hesitate to trust your repairs to Petros and his long term crew.Stan & Mary Stark

k
Review №65

This is the only place we take our three cars. They guarrantee satisfaction. Always a pleasure!

Ad
Review №66

We rented an RV at this location through cruise America and our vacation was ruined due to unprofessional upkeep of the RV. We went camping for four days with the hopes of having a functioning RV with showers, restroom, and sinks but when we arrived on site and hooked up the water we saw water leaking out of the botttom of the RV and found water spraying all over the restroom that was coming out of the water line going to the toilet. We reserved an RV site in the back of the park (far away from the only on site restrooms) because we thought we would have our own restroom and shower. So we ended up spending three days making a 1/4 mike hike to the restrooms every time one of our three kids needed to potty, plus getting showers each day. The leaking hose going to the toilet was “repaired” with some kind of plumbers putty which is an unacceptable method of repair for a commercial unit which is used for family vacations. We called cruise America to report the problem and they recommended that we spend our limited vacation time taking the RV to get repaired correctly. Since we had multiple activities booked (which all required deposits) this obviously wasn’t a satisfactory solution. We called west end auto and they said they would give us one day off our rental price. In my opinion this is unacceptable. Our entire vacation was based on the notion that we would have a functioning RV and that’s what we paid for. What we got was a uhaul with beds and a stereo. One free day is inadequate compensation for renting an RV that doesn’t have the promised amenities. If I knew I was getting a uhaul with beds then I wouldn’t have spent $1000 to rent it! We could have just rented a cabin and saved ourselves the trouble of spending our vacation walking to the restrooms. I understand that things break, like water lines, but when you run a professional business broken things require professional repairs. You don’t slap pipe putty on a water fitting and then rent it out to unsuspecting customers! You replace the hose, and test the repair to ensure the unit will perform as promised. Very disappointed.

Cl
Review №67

This is a very honest repair shop. All of the repairs Ive gotten done here were long term fixes, they advised me when repairs didnt make since and have treated me well as a customer.

Bi
Review №68

Excellent service and great prices. Recommend always.

Ya
Review №69

Beware of technician Javier. Simple oil change gone tragic. Worker loosened oil pan screws and never tighten them. Three days later, oil was everywhere. From the chasis to the bumper. The store mgr/owner smirked in our face and denied ownership of his tech. African Americans beware! Racism is systemic and institutionalized in this country.

Tr
Review №70

Best place to take your car for care. Pricing is fair and the owner is fantastic!

Li
Review №71

Honest, friendly, caring staff to help you with your car repairs!

Es
Review №72

Mister Petros and his team provided wonderful service and consistently over the years. I recommend this excellent service to everyone. Thank you Mr. Petros.Esteban Mayers

Ro
Review №73

Just had the brakes reworked. Great job and a reasonable price. Ill be back,West End Auto!

Li
Review №74

Petros and his crew have always done a great job working on our cars and at a fair price.

Ti
Review №75

Honest repair shop with good prices.

De
Review №76

If I could give it less than one I would I went there yesterday to have my caliper pins tapped back in place may have taken 23 seconds with a hammer even if it took 15 seconds to find the hammer without those pins in place my brake pads can fall out and if they fall out I have no brakes I just noticed this condition at work my brakes were making noises and there bran new the guy told me to come back tomorrow and he could take a look at it after I told him what was wrong with it and that I was on my way home and it would only take a few seconds he still said come back tomorrow I asked him if he understood what I was asking about it only takeing a few seconds two blows with the hammer and he said no comeback tomorrow, I told him that me not having brakes in the immediate future was highly possible.I then proceeded to tell him that I am military (Which I am a disabled veteran) he walked away from me and once I got in the car ha came out and said your not a veteran I told him to read my plate

st
Review №77

Best shop in in town nice place

Mi
Review №78

Great people!! Great service!

Wi
Review №79

Weve been going here for over 10 years. Even though weve moved to Katy, and the location is no longer convenient to us, we still drive out there whenever we need work done on the cars. I wouldnt trust anyone else with our autos. Period.

Le
Review №80

Great!

Je
Review №81

Very expensive

Te
Review №82

Very professional staff..

Se
Review №83

Very well attended.

Information
10 Photos
83 Comments
4.7 Rating
  • Address:13505 Alief Clodine Rd, Houston, TX 77082, United States
  • Site:http://westendautoworks.com/
  • Phone:+1 281-879-9999
Categories
  • Auto tune up service
  • Air conditioning repair service
  • Auto electrical service
  • Auto radiator repair service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–4pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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