Very pleased with the service from Maria! Got a great cash deal, was outta there in no time at all. I will be back for another car, very soon.

Great customer service I was greeted right away. Did not have any problems with my vehicle purchase I don’t know much about cars but Enrique in the sales department was awesome answered all my questions overall friendly and welcoming dealership ! Highly recommend

The car buying experience was good. The employees were friendly and answered any questions I had. My only draw back is your bank has to be compatible with them. Other than that great experience. I was serviced by Tatiana.

Had a really good experience buying a car here! I loved how everyone was so nice. Made buying a car less stressful. Cesar our salesman was awesome, very understanding and patient.

Emiliano was very helpful and the whole staff as well. This was the easiest place to get a truck. No hidden prices or fees. They didn’t ask for an approval or what I was approved for before trying to help me. They got down to business with no pressure at all. It really felt like they wanted to help me and not make a dollar. Emiliano and Charlie were extremely helpful. Best car shopping experience ever. I got into my new truck within 2 hours

Natalia was so amazing and accommodating through the whole car buying process. She made sure we were happy with our purchase and answered all of our questions. Come see her ASAP!!

Enrique was our salesperson, he was so helpful & friendly! The entire team here was very professional and made buying a new vehicle quick and easy. Also, GREAT price for a Kia Soul in almost immaculate condition, even though vehicle prices have jumped lately.Will definitely be back when we are ready for another vehicle!!

Had such a perfect experience. Maria was fantastic and found my dream car, first pick!! Charlie was also fantastic! Highly recommend this place! Fair prices as well!

Natalia was very professional and courteous. I trusted her and she provided a great experience. Thank you.

Just bought my car here. Best expiriance buying a car ever! Receptionist was helpful and friendly, walked me through the vehicles in my price range, once I had several to look at, she passed me off to Christian who was my salesman. Christian was great! He had the vehicles I wanted to test drive pulled around front and handed me the keys! He was more than helpful, but never overwhelming or pushy! I bought the car and Mario helped me with the paperwork, he was also great! He explained everything and made the process personal and easy! As if Auto Boutique wasnt wonderful enough, the GM personally came and sat with us and thanked us for buying from them, gave us some background, and was super friendly. Everyone we met was so great and helpful, every customer in the store was satisfied and smiling... They made everything easy and personal, I would definitely buy from them next time and recommend them to anyone looking for a used vehicle. Tons of options in every price range, and they didnt waste a second of my time. Thank you guys for helping me find my new car!

EDIT: Please be mindful that cars at this dealer are SOLD AS IS. Before negotiating, take the vehicle to a mechanic and inspect EVERYTHING....Day after I purchased mine, I had to have my differential and driveshaft replaced and discovered a minor transmission fluid leak. The car has 65k miles.ORIGINAL POST:Make sure you look for Maria! She hooked me up with the pony car and a good price(specially with this pandemic and chip shortage)🚗ngl these guys are getting more clout than the dealership next door😭

Great experience, bought my vehicle on the first. the finance process was Quick. A lot quicker than most dealerships will absolutely recommend the sales person Enrique! he was quick and made sure we were taken care of. Love my charger will be coming back!

If you are looking for a quality used car with excellent customer service see my friends here at Auto Boutique, and ask for Mo. On my first visit, I told them over the phone which car I was looking for and when I got there the car was waiting for me out front. After a 10 minute test drive Mo, went over every detail of the car and made sure i understood everything he covered. He then walked to a workstation where I filled out there financing application, and even though I was pre-qualified on financing they found me better rates and better terms.....unbelievable customer service, will be back for my twins....GREAT JOB, MO AND DAVID

Tatiana was so wonderful and professional. We loved her. Best car experience we’ve ever had. Thank you alll!!!!

Process was quick, most places I’ve been to had to spend all day. Had small hiccups with the vehicle but Enrique helped us and was very professional. Great experience overall.

I flew in from out of state to purchase my vehicle. Beforehand, the staff did a pretty decent job showing off the car and pointing out any defects as if they were looking for themselves and not just going quickly to just try and make the sale, which was very appreciated.They agreed to pick me up at the airport, and they would have had I flown to the right airport (Accidentally flew to Bush instead of Hobby).Negatives: The place was super busy and it took about 1-2 hours before I was able to sit down to purchase the vehicle. The cars gaslight was on when I took it for a test drive. The car was very dirty on the inside. Three of the tires needed immediate replacement, which they were not going to do initially.Positives: Once the car buying process started, it was pretty smooth. I feel like I got a great deal on the car which made the long trip from out of state worth it. They did put 3/4 tank of gas in after I asked them to. They replaced 2, maybe 3, of the tires with used tires, which was better than the almost bald tires that were on the vehicle. They did have hotdogs and other small food items for free while I had been waiting.Overall experience was pretty good and i feel like i got a good deal. I do feel like they can improve in their customer service aspect and their response times, but its almost to be expected with how hot the used car business is at the moment.I drove the car 900 miles home without any issues! Thank you Auto Boutique Texas!

My touch person was maria!! Awesome communication and was very helpful when it came to my wants in my next vehicle!I can’t thank her enough for open communication and knowledge on each car that I was interested in.. Thank you to the Houston team as well that also helped out definitely going back for my next car.Once you find the car you like make sure to have Charlie as you finance touch person as well

Had a very good experience! The staff was great! Maria killed it on her first day (I thought she had been there for years, but someone else had mentioned she had just started -- way to go!). Charles was great too, when it came time to do all the paperwork!

Natalia was wonderful and helped us with getting a new car!! We love it and will def be back to see Natalia when we are ready to purchase a new vehicle!!

Great service got my car fast Enrique was awesome will recommend this place

This is second car we bought within 5 days and had great service with Tatiana. Quick service and very happy!!!!

I was feel that I was profiled at this business. I went in to view a vehicle that I saw online the receptionist asked for my identification and my insurance on arrival. A saleswoman came out and told me in order for them to start the vehicle they would have to run my credit. I would not recommend this dealer to anyone. This is definitely not the behavior of any reputable company.

Very professional and courteous staff from reception to sales to finance. Large selection of nice vehicles. I must admit that I was a bit disappointed because the 2 trucks I had my eyes on were already gone but happy that there was more to choose from. I got an excellent deal with no money down, a great truck, and terms I can handle. Mr. Emiliano in Sales was awesome, very patient and thorough with providing detailed information and helping me select what I was looking for and so was Mr. Mario in Finance. Thanks, AUTO BOUTIQUE, for making my 49th birthday AwesomeAmazing!

Tatiana was great, very sweet and helped me get the dream car I wanted! Thank you Tati!

Great thanks to TETIANA for her help and getting answers for all my questions! I found and got my car! What are you waiting? Do not for ask Sale TETIANA!

Maria is SALES was awesome, food and drinks were available while you wait. Good customer service and they is very professional. Full vehicle Report is provided. I love my Jeep

I was about to buy from Another Deareship and I am so happy I went to this one ! Enrique in sales were extremely helpful! He helped me with all my questions and concerns. Will recommend this dealer to all my friends

Great experience. My family and I have now purchased three vehicles from here and there such a great help every time. Honest good people. Looking forward to our next purchase.

We had an awesome experience with this dealership they work with us Individually and got what we needed

I was ready the review about this place and at first I was on the fence I Come in early morning and by noon I was on my way home with my new truck! Enrique was very helpful and quick will be coming back in the near future I recommend him!

These reviews seem very skeptical.....I live 6hrs away from Houston and they had the car I was wanting. Im always a cash buyer when it comes to buying cars so I called them up to get more info.I was ready to buy and about to make the trip once I got a final price...Nope, refused to give me a quote. They requested my drivers license (who requests that to get a price quote? Thats private information). I cant remember the ladies name but I basically had to ask her what fees, application fees, taxes, title they charge and I had to do my own calculation as I didnt feel comfortable giving out my personal information just so you can tell me how much you want for the car...After I did the calculations, they told me they have a $500 vehicle warranty that comes with their car. I thought oh thats nice! Come to find out, you have to pay that on top of the price of the car! THEY FORCE YOU TO BUY THEIR WARRANTY aka more money they want from you! No exceptions!Never had a dealer tell me you have to buy our warranty! Come to find out, these people arent even dealers but whole sellers and glad I did not purchase my car from them after seeing these non 5 star reviews

Tatiana was FABULOUS!! She is attentive and beyond helpful with a friendly smile. Zuber has also helped us get our cars in order in the past... David & Tom are wonderful in the finance department. Thank you all for taking great care of us, see you again soon!

Tati was sooooo amazing! She makes everything so simple and hassle free!

Just purchased Hyundai Sonata from Autobotique, Houston. Emiliano was really great and was very helpful throughout our purchase. I would highly recommend him and this place if you are looking to buy a used car.

Great salesperson. She will get you what you want. Tatiana

I have nothing good to say about this place and Im very skeptical of the 5 star reviews. I called Friday evening to verify the availability of two cars, Barbara told me they were both available and she was putting the keys to both cars aside for me. I arrived Saturday afternoon after driving three hours to check them out. One of the cars wasnt available, and no one had any knowledge about it - employees told me that they either never had a car like that or must have sold it. I saw a very similar car in the back of the lot, of the same model and color with different features, but they told me its sold, they had no other cars of that model, and dropped the topic very quickly. The other car I came to see had a check engine light, a low tire pressure light, and a third warning when I test drove it, and of course I was told about none of that. When I mentioned this to Natalia, she said oh the air is low, Ill air the tires up for you and would not address the other issues. When I pressed her, she said go get something to eat and well have a mechanic look at it. I returned 30 minutes later and asked if she had the mechanic look at the car, but she said no and went straight back to pressuring me about trading in my truck - she had the key to it for over an hour but had not gotten me an offer or estimate. Maybe this was not typical, but she had a bit of an attitude with us. Maybe its possible to get a good deal here, but be aware of what youre getting into - this is a wholesaler, not a dealer, and they do not take care of the cars. I asked to test drive a third car, and after getting in, discovered that there was water puddled below the seats enough to cover our feet, and there were no side mirrors. When I told Natalia, she just said oh and took the key back from us.

Emiliano came to service me, customer service was fast and efficient. Provided water for me and my kids and made sure I was comfortable. David in finance was strict lol 😆 but overall he got me approved and made sure I was satisfied. Highly recommend anyone to purchase their vehicle here.

Great buying experience. Was fast buying experience. Tatiana kept great communication and let me know everything up front in my purchase

This was the most pleasant car buying experience we’ve ever had. They really do make it easy, and straight forward. Just like it says on their website. Pricing is great in this crazy car market we have today. Thank you to Alex (salesman) for assisting us, and David (finance manager) for making the financing process so smooth.

Patricia was super friendly and made us feel at ease. No pressure at all.

This is the best dealership!! I purchased my car today with the Help of Maria, she’s so kind and was very helpful.Plus The service was fast.

Come see Christian and Charles, great customer service and the best and fastest process ever!

The experience was great, The staff was so sweet and they was on top of their job. Maria was great. She made sure we was NOT going to walk out empty handed. She made sure we got the truck we wanted. I will definitely will recommend others to come here and purchase a car THEY WILL NOT BE DISAPPOINTED. Great Job you guys!!!!

Excellent service Enrique in sales helped me find the right the vehicle for me. Will be coming back for my granddaughters car in a couple of months Highly recommended.

Natalia was amazing! We got an awesome deal for our new to us car! Multiple vehicles to choose from. Great quality cars.

We had been looking for a Certain vehicle for a while and spotted one at Auto Boutique Texas and talked to Evelyn and I told her I was going to my bank to get a $21,000.00 cashiers check for that vehicle and we would be there the next day for it. She just asked me to call to let her know what time we would be there because it was over a 2 hour drive. We called to let her know what time we would be there and she said okay yes they would pull the jeep so it will be ready for us when we got there. We walked in, signed in and went to sit and wait. Finally someone came over to us and asked if we were there for the jeep and I told her yes and she said Im sorry but someone came a few minutes before you and is already in there doing paperwork to buy it. wait.... WHAT???? I was very upset and asked to talk to Theresa Balk the General Manager. She left us in a room for a while and came back in and promised to be in contact with us every single day until she found us that same vehicle. We agreed and left. On the 2.5 hour drive home something flew up and shattered my windshield on my car!!! WOW Really??? Ugh LIKE my day cant get any worse. We waited for days and never heard from Theresa so we messaged her and finally heard from her only because we found a jeep like the one we were wanting at their Florida store. They invited us to come and test drive it, but when she called them to have it shipped to Texas they told her that they no longer had that vehicle. She sent a salesman my way to help us from the Texas office and he sent me one vehicle (NOT one we were wanting) and when I messaged him back he blocked me and NEVER answered my questions at all!!! So needless to say we gave them a chance to make things right for us, and they DID NOT!!! We are shredding this $21,000.00 cashier check and getting another one to go buy one elsewhere now. I really hate that we were treated this way by them because I thought we were going to have a very good experience here. Sigh

Emiliano helped us out, and offered absolutely amazing service. He was very thorough and informative!

Enrique was the best and he was so informative and polite! Definitely recommend them .

Natalia! I had a great experience with her. From the beginning until the closing! Highly recommended

A vast majority of the reviews are on the spot pressure reviews requested by the salesperson at the time of purchase. This adds a social pressure that results in people giving instant good review. This lessens the impact of the real negative reviews. We found a car online, appeared to be a decent buy. Upon arrival we found the dealership facility is dirty and crowded with cheap furniture and just an overall mess. It just has a sketchy vibe. We waited in line to be signed in, only to be told that the car that was listed on the website was in make ready and told to find something else. We walked their lot to find that the vast majority of their vehicles have significant cosmetic damage with little or no effort to even clean out their interiors. I suspect that most are mechanically as bad. Very few of the vehicles on the lot have actual prices, year model, or mileage posted on them. We were told by the sales person to text with the inventory number and that they would find the price. We texted about a few of their beaters thinking that they must be priced accordingly only to find that they wanted premium prices for vehicles We bounced.

Mo helped me and my mother in law out. He was awesome thank you so much

This is my second car I brought this year. Natalia and the staff are awesome they take good care of you. I came from New Orleans to purchase this car. Better cars, better deals at this car lot. See y’all soon.

We just finished adding two more cars to my fleet! Thank you so much Mo

We had the best experience at auto boutique. Mo the salesman was very awesome and patient!!👏🏾👏🏾👏🏾👏🏾👏🏾🎉

Needed a new car ASAP! Traded in my kia soul for this new Toyota Corolla! Got great trade in value and Tatiana was so amazing! The experience was quick and smooth unlike other dealerships Ive been to.

Best prices in town. Excellent customer service - Mo made our buying experience very pleasurable. They were very patient and allowed us to inspect the vehicle without rushing us or pushing the sale. I’ll definitely recommend them to others.

Very Happy with the fast service ! Enrique was very knowledgeable on the car loving my vehicle will be coming back

I’m writing this review way late but. It’s been a year and I haven’t had any issues with my car. You won’t find better prices for used vehicles than Auto Boutique and they have good quality cars. This and Carmax are the only two places I’d buy a used car from & even CM can’t beat these prices. The salesman I had, Anthony, was not pushy or annoying at all. He let me look and didn’t try to pressure me into buying something. The process to buy was fast.Only thing I will say is that the finance lady I had was pushy about the warranties. Which is probably to prevent angry customers but it was my first time buying a car & i felt pressured to get all warranties but they let me get a refund for the cosmetic one which i realized I didn’t need so it’s cool.

Enrique was very helpful throughout my car buying experience! I would highly recommend, great guy!

Natalia is really good with people, she knows what she is doing in the sales business and I would highly recommend her if you’re looking into getting in a new car !!

My wife & i just got a great suv here wonderful sells person Mr Christian took care us at all times. I would visit this place again for my next one. 👍🏽

Excellent customer service from Alex and Hayden. Both were extremely low stress, very easy to talk to. Alex helped us get exactly what we were looking for in a vehicle, Hayden helped us set up our financing, all with a no pressure experience. Will definitely be back when we need another vehicle.

Enrique gave us an exceptional customer service experience! Definitely recommend going to see him

Very happy with the tundra and good price tooMAria carlos thank you

Tatiana was very helpful! Very satisfied! Thank you Auto Boutique! 👍

I’m so happy with my purchase and all of the help from the very moment I walked in the place from Enrique.

Amazing place ! Amanda recommended me affordable prices... everybody was so nice and kind Thank you to David in finance he made everything so easy for me. And Tatiana the salesperson was super nice and helpful

Car seemed good except the 100 of spiders that came from the hood. I was told they don’t take outside financing I would have to finance through them and then get it refinance through my bank or get my bank to give me a check which is absolutely dumb I felt like they are just was for self and the banks they work with giving out high apr with long terms when I have a pre-approved loan from my credit union

NataliaWas very professional and quick. No haggle simple

Greatest car dealership experience ever. Nice cars for a reasonable prices. Cars are super clean and well maintained. Special thanks to Tatiana. She helped a lot with the process! Great job. Definitely will buy next here again!

I had called this place inquiring about a cars availability, and was told that it was available and I could set up an appointment and come in to test drive it. I asked if they accepted credit cards, to which they said yes, but there is a 2% fee. I was also told they were a wholesaler, so prices are non-negotiable. After driving an hour and a half to this Auto Boutique, I waited about 5 minutes in line until I was greeted by an employee who let me know there was a non-negotiable $500 charge for a clear coat called Zurich Shield on every car they sold. I was also told that the fee for credit cards is 5%, not 2% like I was originally quoted. After checking in, giving license and insurance information, and sitting down to wait for someone to pull the car up, we were told that someone else is currently test-driving the car and considering buying it. So, what was the point of setting up an appointment time? After getting out to the car, the sales person told us that the cars are sold as is; scratches, dents, and all. The car reeked of cigarette smoke, but again, the cars are sold as is. I did not buy a car with this company, nor did I find out if the credit card fee was 2% or 5%. If you are looking for a place with expertise on cars, I would definitely go to a regular dealership, and not a wholesaler.TL;DR: This company is a wholesaler where the prices are non-negotiable, they add a $500 clear coat on to every vehicle which is non-negotiable, if you pay with a credit card it is a 2-5% service fee, and if you inquire about a car, this place is FIRST COME FIRST SERVE, so even if you set up an appointment to test drive a vehicle, it may be sold before you even arrive.

Natalia thank you for helping out on getting this car. Fast and easy process

Easy, quick and convenient! Marie was there every step of the way. Test drove the car. The prices were already great. Wrapped it up closed the deal. Definitely would do business again.

Natalia helped us pick out this wonderful car. Thank you very much for taking care of us.

Amazing experience. Super quick and salesperson maria was extremely helpful

Emiliano was so helpful through the whole process no matter how many cars I wanted to see!!!

Had a great experience here. No hassle. Smooth process. My salesperson, Maria Carlos was incredible. Was 100% honest with me. Id recommend Maria and Auto Boutique to my friends with confidence.

Had a wonderful experience buying the car. Tatiana was very helpful in the application process and made everything very pain free and smooth!

Great prices and service. Thank you for being fast and helpful. Best prices on used cars.

Outstanding customer service. I did not have a chance to find the vehicle that I needed, but I definitely return again. Christian was great, everyone cares about their potential customers. I was so impressed.

Best prices in town. Excellent customer service and wide range of vehicles. Hayden and Natalia made our buying experience very pleasurable. They were very patient and allowed us to inspect the vehicle without rushing us or pushing the sale. I’ll definitely recommend them to others.

Thank you Christian at Auto Boutique for making this the best first car buying experience ever!

Tatiana was super amazing and helped get into my new nice clean ride!!!

Christian helped us out, he was very attentive and informative. Great experience!

Thank you Christian for helping me find the car I wanted come ask for him!

Natalia, thank you so much for this amazing experience!!! I’m in love with the new car!

Natalia & Hayden helped me acheive a quick & easy deal. I appreciate the help & would 10/10 recommend.

Evelin was very helpful and attentive..The process was fast..I love my Equinox 😆.We will be back soon for my husbands truck🤣.

Emiliano was very helpful and informative!I’m very happy with my purchase.

My husband & I just bought our suv here thank you Christian for taking care of us great salesman 👍🏽 we just had little issues but everything else went great.

Tatiana was a great help to us. We got to walk out with not one but two cars today 💕

EDIT: Contacted the service department about a Key Remote because I was “Promised” that they would replace it and I was told very aggressively by their service manager Juan that since the case was replaced that was all they would do even though the vehicle does not open with fob, I have to stick the physical key inside the vehicle to unlock the door every time to access the 2013 Audi A4. Very bad way of treating customers. My neighbor also purchased a Dodge Durango from their and it has a misfire and they were told they could do nothing about it.Don’t believe everything they say.Most of their vehicles have been involved in accidents but still have blue titles.Like the rest of the low rating comments show, their salesmen are told to pressure the customer on leaving a positive review, They tell you everything is gonna be taken care with their ok running vehicles. Waiting on Emiliano to call me back which I doubt.

Christian and Charlie were awesome in helping me buy my Honda Civic. The whole process was easy and they answered all my questions. Thanks!

Tatiana was great at helping us get our new car!

Bought a car for my wife - excellent deal. They tried to push a Zurich shield which they said was an undercoating, $500. I refused. They gave in. Bought a car for my daughter - good deal. They pushed that undercoating again, $500. I tried to refuse it. So they said it was already applied and had to charge me at least $200. I gave in. Went to purchase a car for my son. They tried to push that Zurich shield again, $500. But now it was an insurance on the finish of the car, insurance for dent repair and such. Like Im going to take a car there and be without it for a few days because of a door dink or a rock chip on the hood! But they refused to sell the car without it, and I refused to buy with it. I literally asked the person doing the final paperwork/finances stuff, are you telling me you wont sell me the car without that. He said Yep, so I said thank you and walked out. Whats worse, I know from the first two cars that they make you sign a paper that says you were NOT required to buy that Zurich Shield... after youve signed the first papers saying you will buy the car with it.So, they lost a repeat customer and earned themselves a bad review. If you are going to charge $500 more for a vehicle, put that in the price. Dont try to deceive me in with a lower price and then increase it with a BS protection once Im in the door. And BS it is. I used to write software for insurance companies, and saw the data on plans like this. They are usually at least 80% to 90% pure profit for the insurer. The customer would be far better off keeping that profit and paying for any covered repair themselves.

Natalia was so incredibly helpful through the whole process and was able to help me get a great deal on this versa!

Amanda and Tatiana were both very helpful with get me the car I wanted, very grateful for them both.

Thanks Natalia for your help.I love the car🥰

We did some homework and found this place. So glad we did! Natalia is amazing, she did what ever it takes to make this happen. We bought a super nice Lexus. Natalia is a super nice lady. She is originally from Moldavia. She was lots of fun. Of course you expect to meet nice folks at a dealership, but this place felt more like a family dealership. Wife is super excited and with the no nonsense pricing was better than anyone else’s in Houston. We drove an hour away to get our car. When you get your next car, tell Natalia we sent you and we said hey!

Natalia, Great Service thank you for helping us through this process and for helping us get our first purchase!