I recommend this location on 1960 to anyone whos looking for honest, trustworthy and reliable mechanic work. Ive never had a better experience, from start to finish these guys went above and beyond to make sure my car was running properly again and back to me as soon as they could get it done. Even when dealing with my warranty company (ex-warranty company now), they advocated on my behalf and never gave up. Im beyond pleased to be a customer! I wish I could give more than 5 stars, but youll see! Go to the 1960 location! You wont be disappointed! Thank you Andrew, Matt & Cliff!
I am very pleased. They are very transparent. I had taken my car to another repair shop. They were not honest about what was wrong with my vehicle.Christians Brothets are Christians and are very honest and dependable with there service.I have definitely found an awesome auto repair shop.The honor is awesome and Richard the service clerk, was awesome and made sure I was satisfied and explained everything to me. As a women some places tell you anything to get your money.I am very pleased with there service. I have already brought my second vehicle. You can always tell excellent service by repeat and loyal customs.They have a prayer book for intentions.I am very satisfied and will spread the word.Thanks for excellent service.
Excellent service. No hidden fees and straight to the point facts about your cars condition. Honest, reliable service. Honor their business name.
Our car is still there in the shop but, based on our interactions with the personnel thus far, this is a pleasant and fair experience. Everyone is professional, courteous, and eager to help. Good people good service!
For once a positive experience at a mechanic shop. Great staff.....fast...efficient and no nonsense. Try this shop out.
Christian Brothers is reliable and reasonable. I always trust them to treat me fairly. I highly recommend them!
The guys at this company are great people. They were very professional. They are courteous and kind but the review is about the results. They literally told me that they didnt know what was wrong with my car. They had it for over 3 weeks and couldnt figure out what was wrong with it. What am I to say when a mechanic youve paid cant even diagnose the problem?
Excellent service, their price beat 3 of their competitions price quote by almost $250. Richard kept me updated throughout the whole process. Had my car back running great the next day. Solid crew with wonderful business ethics and understanding.
The guys there are nice and explain things in a way that doesnt go over my head. Service on my vehicle has always been done earlier than they quoted which is always a good thing.
Thomas is the BEST! Usually people in the automotive business are all about money but this man is something special & God is going to use him for greater things! Such a good hearted man! Everytime I come in he takes time out his busy day to have a conversation with me! I’ve learned so much from him outside of automotive! Keep being great Thomas!
The experience was phenomenal, everyone was very nice and efficient in taking care of my needs.
Christian Brothers is friendly & very helpful & informative. Pricing is reasonable. Trustworthy & reliable work. I have been coming to them for years with my car needs.
This is place is special. Mike auto specialist, is very honest. He gave me a true opinion on my car condition, he told me to save my money and get a new car. I appreciate his honesty. If you need car service please try Christian Brothers Automotive. Good, and honest associates.
This was the best experience, I have taken my older car to many places but this was the bomb
I have been using this Christian Bros Auto location ever since they have opened (too many years to count), and they have always done an excellent job with all the vehicles I have brought them. They are very professional, knowledgeable, and just good people. Even when there have been issues (e.g. Faulty part), they go above and beyond to make things right. They do a great job in telling you what really needs to be addressed/fixed vs. something that is nice to have, which is very helpful when you are on a budget. Great job guys! Keep up the great work!
I love shopping there wish they closer to me verses Kroger.
I called this location and asked for a quote regarding a simple repair. Having the name Christian in their business title of the business. I thought that I would get a fair estimate but to my amazement after searching other businesses,they were three times more. And the business of operated my people of the Muslim faith. Always shop around. Faith here is absent. Userary. Sinful. All about profit. So not like Christt Jesus. Reminds me of the money changers at the temple. Quit misusing His Name 📛
First of all they’re very honest and accurate and efficient, not to forget to mention, CLEAN & comfortable to be in!
Overall good service, lots of hiccups that were out of their control. Id definitely use them again.
I moved to Houston about two weeks ago and my AC went out in my car within the last hour of an 19hr travel. Christian Brothers was recommended to me by carmax. Christian Brothers staff are polite, professional and efficient. I was kept updated on on vehicles progress throughout the repair. I was taken to get a rental car even before my warranty company and rental company had cut through the red tape of billing. And when my repairs went over by a day for my rental allotment Christian Brothers picked up the extra day. I would definitely recommend them for your vehicle repair needs. Excellent team. Great work!
My second time using this location and it was great service and the same professionalism from the staff.
Can I give them 💯 ⭐?? The manager honestly went above and beyond I would trust them anytime and I have never felt so blessed to have such horrible experience turn into a blessing. Use them EVERY TIME.
So I had car troubles yesterday morning while headed to work and had to have my vehicle towed to Christian Brothers Automotive Champions. My car was broke down at IAH Airport but I knew I wanted this shop to take a look at my vehicle. I’ve used them in the past for another vehicle and highly recommend them to anyone looking for car repair. They’re extremely courteous, knowledgeable, and honest. As many of you may have experienced isn’t always the case when dealing with Automotive Repair Shops. They’ve always done an excellent job and have a customer for life with me!
Great customer service and very helpful
Clean, friendly and professional. They didnt try to take advantage by overcharging or doing unnecessary repairs
Had oil changed here. They also gave a discount since this month is my birthday. I walked out without spending a penny! Thankful for this opportunity. Radio station on KSBJ love that station!
They were fixing the lobby but they were kind and fast :)
These guys are awesome very professional and most important, honest. Id recommend them.
Christian Brothers on FM 1960 has never let me down. They take extra time to explain exactly what the problem is and options for fixing it. They are my go-to guys to keep me safe on the road.
Despite ongoing construction the crew at CBA treated me very well and performed my oil change and inspection with diligence and expedience. I look forward to next time.
So honest & fair! They have taken care of my vehicles for the last 4 years
They are always the best in service!
They have an awesome courtesy shuttle service.However I feel a bit ripped off bc I was told and gauranteed one price ($729) and it still tripled ($2139). I ended up losing a hundred and thirty something dollars on a 30 minute inspection of things I already know.
My 3rd time coming to a Christian Brothers shop....each and every time far exceeded expectations. This is not your fathers mechanic...these people are far better!!!
These people are scammers....I paid 444 bucks for them to tell me nothing about my Acc n I dropped my truck off at 8am to only get it back at 4pm and they charged me for diagnostic test and ac diagnostic test..Will Never go back and never refer anyone to them...
We have had several cars repaired here and refer them to everyone we know! We have been extremely happy with the services and upfront pricing. The staff is very knowledgeable and Thomas has gone above and beyond helping us get our cars repaired. We couldnt be happier. They are truly honest and that has earned our business for a lifetime.
Andrew, Richard and everyone there are just a great group of guys. They set me up for an appointment the day after I called them about my A/C problem. They are a very respectful group of people and did an amazing job on getting my repair done. They even dropped me off at home and picked me up when they were done. I dont know how long the service I got normally takes but I felt that it was done in a timely manner. I was showed a video of the test they ran. I received a 24 month warranty which is covered nationwide. Just by having the work done by a great group of people, the confidence was already there. They even did a check on my tires, which they dont service. If youre looking for a place youll be at ease and for someone thats looking out for you and not just another name, stop by Christian Brothers! You will love your experience!
Im so happy with Christian Brothers Service!! When I started having issues with my car I took it to a different shop which just guessed at the issue, put in a new starter on a hunch, and charged me $350. Obviously I would up at Christian Brothers because that didnt work. They were very careful and deliberate in diagnosing the issue to ensure that they actually fixed it. It was a highly technological problem so they even had a specialist work on it. All in all I had my car back in less than a week and paid a very fair price. Not to mention, they were super accommodating with helping me pick it back up since I couldnt make it there during business hours. If I ever have an issue I cant fix again, Im taking my car here!
Hands down ...BEST...SERVICE....EVER. They fix whats wrong professionally and quickly. They care for you and your vehicle.
They went above and beyond to make sure I was a satisfied customer. I highly recommend them. They are now MY car place!
Awesome experience top-notch qaulity work. A faith based business that I can appreciate. Thank you all!!!
Great customer service got my car back to me the next day!
The office staff were extremely pleasant. They brought me photos of the damage my vehicle had and discussed options with me. They were very knowledgeable and even told me what was important to fix NOW (for safety) and what could be put off until later. They also offer a shuttle service to get you where you need to go. Great work, even Better People! I’ll use this place from now on!!! Try them once and you’ll value their company as well.
Always always personal, honest, real, caring about people . I’m so grateful to have found CBA Champions . To trust a mechanic shop business is a big deal for me . I always recommend here for car care
Great service and friendly staff.
Took my truck which was not running to weigh our options on either repairing or purchasing another one for our son. Let them know we did not want to spend too much but were willing to pay what was needed to get an answer on whether or not to move forward. Ended up getting a 99% sure we have can fix the issue for about $1200 (statement from their shop). A little hesitant but they convinced us they would get it up and running, we paid to get it repaired. ONE DAY LATER it broke down doing the exact the same it was doing before. We towed it back and they offered us the option to pay another $400 to replace the starter and THEN they would continue seeing what the original problem was, which we already PAID FOR. Obviously we just towed it away instead of giving them any more profits from us.
Mike, Thomas and Andrew has done work for me and my son Jamal and Derrick . I would not dare let any one touch my vehicle . The whole team there kept me inform on my car . They gave me the best advice on my car . I trust them with my vehicle. Theyre are polite . No over charge in prices like some other places. They care about their customers and the place of business is very neat and clean . I would recommend Christians brothers . THANKS guys!
How wonderful to walk into a business and feel the Christian presence. They worked on my car for a week and it had a lot of issues, but runs like a charm now. Thomas is so pleasant and caring. They will always have my business. Thanks to all who worked on my car. God bless you all.
Very helpful. Have always felt safe - that I was being told the truth about what I needed
Honest and Good Prices
The waiting room was nice and clean and the staff in the office were really nice and courteous. When I returned the car home my guy noticed greasy boot scuff marks on the door jam and oily prints on the door jam, he was not pleased with the condition the car was returned to us.
So I had my check engine light come on and I needed to do a deep diagnostics on my car. They were so reasonable about the price for that too. They did a smoke out on my engine to find where the air leak came from. And In the end told me every little thing that was wrong with it. They had broke it down with parts labor and total so that I can understand it. It was an amazing experience! Unfortunately, my car is pretty old so there were a lot of problems, so I asked Thomas if it was worth fixing or if I should just put money into another car. Thomas told me his honest opinion and I sat and thought about it and decided to just switch my car in and get a brand new one. They also gave me extra information to help me pay for my car to be fixed!! Andrew and Thomas were amazing! Their customer service was top line! And to all the guys in the shop as well GREAT JOB!!! I know that if I have any problems with my new car CHRISTIAN BROTHERS AUTOMOTIVE will be my first stop! Thanks again to you all! And may god bless you and your families. 😊
Excellent customer service! I was in and out in no time.
I have been doing business with CB at Champions since they opened and they are the best in the business. I recommend them to everyone
Once again Im more than pleased when doing service with them. They are 100% honest and upfront about everything & get work done in a timely manner! Their prices cannot be beaten and trust me, if you go anywhere else they will charge more than what Christian Brothers would. 10 out of 10 will always recommend!
My prior local mechanic went out of business and I was worried about finding a capable replacement. I gave Christian Brothers a try since their reviews were good and they were located within a couple of miles from my home. Im happy to say that their work (a major electronics repair along with routine maintenance) on my truck was excellent and it was also great to learn that my extended warranty was honored at their facility. Ill be taking my other cars to them for service as well.
Nice people nice work and Honest . They always tell you the right price no gimmick
You can always count on Christian Brothers Automotive for excellent quality service. I also appreciate their warm and welcoming atmosphere.
I have been going here for years. They are very honest and accommodating. Quality work at a great price.
Very reasonably priced it surprised me same-day appointment conveniently located
Service was good and the office staff was very friendly. The prices however are pretty steep. All in, I paid nearly $600 for an alternator replacement.
Excellent, personable service. I came here on the word of my parents and I’ll never go to a different shop. They take their service serious, and went above and beyond to ensure that all problems, not just the problems I identified, were examined. They gave me practical solutions to the problems I identified and ensured that I didn’t pay a penny more than absolutely necessary. Their candor and honesty was refreshing and welcome.
This group of professionals has always been supportive when it came to our major or minor repairs on our vehicles. They not only quoted these jobs cheaper then most, they made these major repairs without any other hidden costs to save us money. Theyve always met the estimated time and even below costs for the repairs. They have a strong support staff that is very knowledgeable and technically oriented that helped with our concerns unlike many. This is the type of support staff people deserve when it comes to repairing vehicles.If you want a service writer that logs the date when your car came in, misinterpret what the problem might be, a week later give excuses, and find the need to add parts and labor to the original estimate every time...., take it to a dealership.*Hats off to Mike and his Champions!...Thanks Again! Christian Brothers Automotive - Champions2899 Cypress Creek Parkway (FM 1960 West) Houston, TX 77068
Amazing mechanic, 10/10 you pay for what you get, quality service and repairs.
The guys at Chistian Brothers were AWESOME from beginning to end! I was always informed of what was going on. I chose this shop because of the GREAT REVIEWS and I was not disappointed!!! GREAT JOB GUYS!
This place was recommended to me by my fiance. I have been here 3 times and everytime is a joy. These men are humble, funny, and gets you in and out. I have never heard anything negative from them with any customer or anyone that walks in their office. Thank you so much for taking care of me every time I walk in. Great Customer service and work goes a long way. Thank you!!!
They recommended other services, but I told them I had a budget and they were able to stick to my budget. When I called because I didnt understand the report that was sent to me they explained what cams and shims are for and how it was something I could get fixed, but it wasnt a problem with regular tire rotations. They were respectful of my vehicle and I really appreciated the pick up and drop off aspect of how they handled the repair during COVID19NEW REVIEW:Today July 7, 2020 I had an experience here that has lost me as a customer. I have been coming here for over a year any time my car needed a repair. I have a 2005 dodge grand caravan and because it is so old, it has needed lots of little repairs here and there and Christian Brothers had always been my go-to place.However today they turned their back on their values and hurt my trust. They claim to be the honest mechanic who wont overcharge and will do a good job and wont recommend unnecessary repairs. My driver side window motor broke. I watched 4 videos on youtube on how to repair it and I looked at how much the parts would cost online. The total the job would cost me on my own was $74.04. It would take probably an hour and a half of labor if I didnt make any mistakes. I called Christian Brothers and asked them to replace the motor and regulator. They charged me over $120 for a diagnosis and said the motor and regulator needed to be replaced. Yes they charged me to tell me the same thing I already told them. Then they sent photos showing what was broken. I noticed the water shield (a part I have seen now in all of the videos I watched) was ripped off of my door. I asked if they were going to replace it, because it wasnt in the estimate. The person on the phone (Richard and then later Chris) said that there isnt a watershield and I dont know what I am talking about. They told me there is just a speaker cover for insulation. I disagreed and we had a small argument, but I couldnt do anything about it.Later they called back because they questioned the guy working on my car and he admitted there was a water shield. They were going to repair it for free because they had been so awful to me on the phone. I appreciated the apology, but I wasnt happy to have been treated like I am stupid. The proper response to a customer that says It looks like this [insert any part] is broken should be ok we will look into it not argue with me about how I dont know what I am talking about. It was belittling and rude.Also the prices were so bad. They were so high. The labor cost was only $75 and I thought that was very reasonable, but the part cost said it was over $250. When I looked online at doing my own repair the cost of a motor and regulator for my make and model was $45.06. What parts are they using that are more than double that price? It felt very much like I was being taken advantage of.When I picked up my car they said sorry again and that they were wrong. I appreciated that and I accept the apology, but I dont want to come here again. If I am going to be treated like an idiot by my mechanic, I can go to any of the cheaper places in this area. They also said that they would reimburse me for my Lyft/Uber fees because they werent doing the shuttle service, but they did not reimburse me and they did not take it off my bill.I will be back for my free watershield because they promised to replace that part, but I am not spending any more money with them. What I have learned is they will break promises, they will overcharge, and they will not be respectful to their customers.
My car drive so smooth after setvices here. I have never been to a mechanic shop that every single customer carried smiles and there is so much laughter there. It was a great experience.
There arent enough STARS to express my gratitude for the services Christian Brothers provides! From customer service (my first visit and I already felt like a much appreciated regular) to the work on my car! All wonderful! Then to throw in prayer request! Thomas and his crew, I love you guys and I am so grateful for all you do!!
Guys were great. Prices were astronomically. Be careful you can get better prices without being hung on the cross. Lol
They are great people they take their time talk to you and work with you
I have had repairs done at this Christian Brothers location multiple times over the years and the only negative I can think of is they arent open on weekends! (Though that shows how much they care for their employees.) Everyone Ive dealt with there has been friendly, helpful, and patient. I kept one rep on the phone for 20 minutes once, asking questions about repairs and why they were necessary, and never once got the impression he was trying to rush me off the phone. The manager, Thomas, is friendly, funny, and personable and seems to genuinely enjoy his job and interacting with customers. I have also never once felt pressured into getting a repair done, which I appreciate. I cant recommend these folks enough.
I feel so blessed to count with a team who I trust very much, every time me or my three daughters need some help with our cars this team at champions forest locations always have helping us and making us feel like family and they give us that sense of saftinnes that as a Mother I value. I Want to appreciate every body who works there Darnel, Michael but in Particular I want to thank Nelson he is trustworthy person as a mechanic and as a human being and Thomas for always helping not just me but the entire community and giving us the best care customer service. Thank you so much for all you do
Super friendly, knowledgeable and honest. Took my vehicle in for oil pan gaskets, tie rods and over heating which turned out to be the housing for my thermostat housing. Great prices, will recommend to everyone I know. Thanks for keeping my baby- My Truck- in great shape. You guys Rock!
They will my take all place for my cars. Meaning i will not take any of my vehicles anywhere else.
It really is such a blessing to have an honest & capable car place! We have had so many positive experiences here over the years.At other car places, I would always feel like they were probably upselling me, but I didn’t know enough about cars to really push back. You know that feeling? Here, I can trust that they are recommending what’s actually best for me.I could write about a lot of really positive experiences we’ve had, but one today stands out. We had a car repair here done last month, but the problem came back a week ago. It appears that the problem may have been misdiagnosed the first time, so they credited us back the cost of that original repair! Something like that could probably have been covered up on their end (since I know so little about cars), so that really solidified my trust in them.I feel really lucky to have found a good car place in the Klein-Spring-Champions area!
This place is awesome. It takes the worry out of rather you will be ripped off or not. The staff is friendly and you can tell they are sincere about making sure you get the best work possible for the price. Thank you so much for all your help
Very conscious of the new restrictions. Fast, affordable and friendly service.
Always great service. Drove me home, picked me back up, and same day service on an alternator replacement. They also have done minor adjustments for me at no charge which is a life saver sometimes.You know when youre at the mechanic and he says something and youre pretty sure hes lying but you dont know enough about cars to call him on it? That doesnt happen here. Theyve always got a full bay and theres a reason for that.
Very good service. Make sure you call to make appointment. They are usually backed up 5 - 7 days.
The best customer service. Went above and beyond to help me out
First time there awful experience, almost two hour oil change was late to work. The bottom shield of my car came alose on my way to work, then had the nerve to tell me to drive back Monday, this was on a Friday. Who does that. I will never go back here again. Nor recommend this company to anyone.
Honest people that are willing to work with you. Worth the every penny in labour. They have financing options. We didnt have the extra money to pick up our car at the time and they let us leave the car for two days (no extra charge) until we could pay. They also have an option to put 25% down with a 10% charge, leave 3 checks, and have 90 days to pay it off. They really are very nice and are willing to work with you. Thank you Thomas, Darnell, and Bobby!! You rock!
Great customer service! Thank you Andrew and Darnell for restoring my door handle! I will definitely recommend and return for future repairs when necessary!
I was overjoyed and thankful for the service I received by Thomas. Christian Bros have exceptional service. I highly recommend them
I dropped my car off Saturday the 11th, when they opened on Monday the 13th I received a text message as well as emails every step of the process!!! I see why this location stays busy!!!! They didn’t assume that I wanted work to be done they gave me the option of repairs and told me what I would need next as far as emergency wise.... THE NAME SAYS IT ALL!!!!! CHRISTIAN BROTHERS!!!!
Wonderful people here! I know my next fix is in good hands!
Looking for a mechanic shop look no more. They are above the rest in all categories. Honest, courtesy, reliable, and fair. They go above and beyond. Will never reget using them.
Fair, upfront pricing. I didn’t feel like I was being pressured into paying for additional services.
We have been taking our vehicles to Christian Brothers on FM 1960 West in Houston, TX for several years, best repair and customer service I have received in 45+ years of driving. Thomas and Crew are efficient, honest and trustworthy. Just what you would expect from People of the Way. Great job, guys!
Honest group. Efficient. I will definitely be back.
Truly a pleasure to interact with Tom on my concerns for my classic car. Highly professional team. Each interaction was of the utmost class and quality. Fine organization.
This past Friday, I decided to take my car to Christian Brothers for an oil change. I got there a little before 8 am and there was no one there. I walked in and noticed all the mechanics were all inside. I let the gentleman know that this is my first time here and needed an oil change. He informed me that they were all booked. All I needed was an oil change, and I came there because it is so close to my office. It was clear to me that they did not want my business. I dont think I will ever go back there again
Your price was more expensive then the dealership.
I took my 2005 Volvo into CBA for an analysis due to multiple service engine lights. They did a smoke test and it turned out to be a non-emergency type repair. Luckily they were honest with me and for now Im opting not to do the repair until my budget will allow.Nice to finally find an honest repair center for my Volvo!
The staff is very courteous an are very informative on car issues.......they very thorough in vehicle maintenance...I wont go anywhere else for car care
Worked with me and were courteous and honest. Offered a couple of different remedies for my situation. Definitely will be returning.
Friendly & quick service. Highly recommend when in the Houston area. They work on all makes & models which is a huge plus! Great environment, very relaxing.