The lack of customer service these days is sad, but not here these ladies are awesome at what they do.Thank you guys so so much. Thank you again Theresa Cantu and Erika Ortiz tag team Champs π πͺ.
I love using Acceptance Auto, not only do they have the lowest price I could find for car insurance with my circumstances but they also have excellent customer service. Erika Ortiz is absolutely wonderful! She has been helping me since I started with them and always goes above and beyond. She always answers the phone and is extremely sweet. Highly recommend using them for insurance!!
I enjoyed my experience here today the customer service was great the production was awesome Happy to Be apart of a Great company ππ
Super kind ladies work here. Theyβre so helpful, and patient. Every time I call my kids are pretty distracting, but theyβre so sweet and understanding. Love them.
I have a great experience every time I enter the building or over the phone. Great employees, very attentive, patience and helpful.
I spoke to Ellie and she was very nice and gave great information and also worked very hard to give me the lowest options there was and even gave me knowledge on insurance for my business which I didnt even know existed. Ill definitely refer her to others and she really helped me today.
LET ME JUST SAY that Erika is by far one of your greatest assets! She goes above and beyond any time I speak with her. She always has your family in mind when recommending insurance companies and what best pertains to you. Iβm complicated and like to know details of whatβs being provided and ask a lot of questions and she is SUPER patient lol! In short, she is freaking awesome and provides superb guest services! Thanks for your hard work :)!!
I just popped into this location where I met the newest member of there team ( Keydra) it was really nice meeting you Keydra. The ladies in this office are super friendly as well as professional and they know their business, if you need some insurance come by and chat with them.
I had a great conversation with Keydra about commercial insurance for my business....great customer service! I look forward to doing business with Acceptance
Erica was super nice and efficient. Her service is worth the extra change you spend.
Erika Ortiz was excellent her and Ellie I just got acceptance and its great thank you guys
Erika and Ellie are very professional kind and willing to help you.
Had a great experience with this lovely group of ppl
I had the best experience from Elizett Orosco you would believe not believe the price I got for all of my vehicles. Guys get in your in your vehicle and go see Elizett. Very professional and excellent prices as well.
Ms. Erika did a great job with helping me obtain the proper policy for my trucking company... just an all around good person with a great attitude.. I will shop no where else for insurance, acceptance is the one stop helluva shop for your next insurance policy!!!
So I had call a insurance company earlier, just wanting liability insurance quote. They told me it would be $300.00 down and 89.00 a month. Mind you, I had no tickets and no accidents. So, I call Acceptance and talked to a sweet lady name Mrs. Ellie. She was so kind, respectful, informative on her Insurance, just good people. She gave me a way better quote than the Insurance company with an animal for their name. Anyway, Miss Ellie gave me a great quote and made me laugh at the same time. Then, Mrs. Erika had that bubbly, kind and respectful attitude. She explained everything on my policy while making me feel very comfortable. about my policy. I think they make a great team and made me laugh all the way out the door. I recommend trying them first before you look anywhere else. Thank You Mrs. Ellie and Erika . Great Customer Service and thats so hard to come by these days. Mrs Erika referred me to a great restaurant Soto Cantina . Amazing Food . SoI got excellent Customer Service in two places today .
Look no more this is the Agency to come to. This agency takes care of you like family. The whole staff is very professional, knowledgeable, and caring. Agent Erika has helped me with home and auto insurance for quite some time now. She will find you the best deal possible and will explain every detail from beginning to end. Always available to answer any questions or concerns. Thank you!
The whole team is great. Help me find the best policy for my family! Highly recommend anyone !
Good service over all I love this company and I been with them since 2017!
Ellie and the team was very helpful and got me the correct policy I needed. Definitely would recommend to anyone in need of insurance services!
Well let me tell you about this office here and itβs service... I went into this office looking for a commercial quote... just trying to find a better price compared to what I had. Well let me tell you about the agent Erika who helped me... let me just say.. by the time I walked out of her office, she not only has my commercial business but she also has my Home and Auto. I guess what Iβm saying is this... if your looking for someone who is knowledgeable and who cares about your insurance needs... Erika is the woman to see... just give her a call. Better yet stop by her office and you will Experience Excellence!!!! Keep up the good work Erika!!!!!
I absolutely love acceptance. They are understanding, caring and find the most affordable rates there are! The staff is definitely hard working, accurate and know what they are doing. Erika is the best!
Erika was able to get me a great deal that I couldnβt find anywhere else. Great coverage at a great price. She answered all of our questions and the process was very easy.
Sorry for the late response. life has always given me a set of trials and goals to achieve in life and as we go through our lives doing the best that we can we always are going to run into problems and how we are going to face and deal with the problems at hand. at least I do not have to worry that my Acceptance insurance company and their wonderful team of representatives there at the office I tend to visit handle my policy with the care and professionalism I hold so dear. thank you so much for being there for us all. To Mrs Erika Ortiz from all of us. thank you for caring.SincerelyJeffyou go girl, keep up the good work and thanks!Happy New Years with best wishes and many more to come!
I have dealt with insurance agents for the last 35 years. And hands down Ellie was the most professional and courteous agent Iβve ever dealt with.... THANK YOU!!!
Very professional, prompt, courteous and reliable in helping me to acquire automobile and house insurance. Julia was very pleasant, she responded to my request immediately. She was so very pleasant to do business with!! I highly recommend her and Acceptance Insurance for your insurance needs!!
Acceptance Auto Insurance will meet all your needs. They look for the best quote available and will walk you through the whole process. I have been working with Julia Uriegas for over 6 years. She is the best! I will recommend Acceptance Insurance to all my friends and family.
Quick and Courteous. Awesome experience!!
Ive been stressing so much to find a good car insurance for my vehicle and I found this which is the best hands down!!! Especially from Erika she was a huge help to me now my stress has been relieved thanks to her!! Highly recommend.
I strongly recommend working with Erika, she is an amazing agent and everyone I refer to her is super happy. Thank you Erika for always being there for your customers. I truly appreciate you.
The insurance agent(Erika) was very sweet and patient in answering all of my questions. She helped me find the best coverage for the best price. Highly recommend this location for your insurance needs. Iβm glad I made the switch.
Just got Acceptance Insurance, One of the most helpful Insurance agent Iβve ever had (Erika Ortiz) Helped me from first step to last, Answered every question I had with patience and explained every question I had, helped me get a great Insurance rate that I was personally amazed with. Customer Service was outstanding and wowed me, Will be recommending family and friends to Acceptance Insurance, but specially to Erika Ortiz.
Erika Ortiz is the absolute best!! She was VERY INFORMATIVE, PLEASANT, DOWN TO EARTH, and and got me insured in less than 30min!! I will definitely recommend anyone to her!!!
Julia is one of the best agents I have ever met. She is honest, sweet and knowledgeable. If you want to save money and a great policy, go see Julia!!!
Never been here pass buy.
The ladies here are awesome. Quick service. They help find the best plans that fit your needs. Great customer service. Would recommend friends to this office.
They work with...and not just take your money. Go see them.
Iβve had insurnace with Acceptance for a little over a year and Erika has always helped me with my policy. She is kind and caring, always willing to go over and beyond. I would highly recommend. ππΌ
I have been insured at this office for a few years now and Erica and the other agents are always willing to help. I recommend her to anyone I know. Keep it up
I set about to look for an auto insurance policy to see if I can break away from my moms. Ms. Julie was amazing! She understood where I was coming from, and she tried her best to get me a policy that would work with my budget. Unfortunately, at this time it is still cheaper to stay on my moms policy. When I can afford more, I told Ms. Julie I would hunt her down because I would like nothing more than to give her the business! Thank you Ms. Julie! Ill be sure to refer my friends to you in the meantime!
Erika Ortiz is the Agent who helped me resolve an insurance issue within minutes. Even though the carrier was no longer under Acceptance umbrella, Erika had the tools, resources, and savy to get me my desired result and a refund of $$. Spectacular service.Thank you, Erika.
Thank you to this company for being so willing to fix the problem when it arrives. Of course wed all like to avoid issues in the first place, but this companys willingness to fix the ones that do pop up says a lot My wife and are grateful! :)
I have been a long time customer/policy holder with this company. The ladies are friendly, informative and kind. Loving people and great atmosphere when you walk in. I recommend this office highly.
Thanks to Erika Ortiz 1960 location. She always help me every time I call! She knows who I am very friendly and sweet!! Iβll give them 10 stars if I could!!
I recently called about opening an auto insurance policy and was very pleased that every question I had was thoroughly answered. I was then invited to visit the location if I had any further questions. Upon my arrival I was quickly greeted and offered some materials to read through to help me make my decision. I was also offered other services that would compliment the auto policy. Because of the quality of service and patience the staff had with me I decided to secure a policy with Acceptance. Thank you for making this an easy process
I just wanted to take this time out to say Thanks to the crew at Acceptance Auto Insurance, but also I wanted to send a special thanks to Erica Ortiz. I was in need of insurance on my work truck. An she was able to find me a good cheaper rate way better then the competition. Also there hasnt been a time Ive called, and she wasnt able to get me the information I needed. Everytime I call everyone is always nice an in a great mood. So overall this has been an amazing experience. I highly recommend this to anyone looking for a good insurance company! Im glad I made the switch!
So professional, friendly and fast.I am very pleased with them. Will be using them for all my insurance need .
Very professional, knowledgeable, and polite! Thank you Erica for helping me cover two vehicles full coverage at an affordable rate!!!
Great customer service! They are always friendly and help me with anything I need done. Highly recommend
Julia and Ericka are awesome. All around good customer service. Recommended for sure
Iβm very satisfied with their customer service. Specially their proactive approach of calling to remind customers about their upcoming payments before they are late.Very profesional and attentive to their customers.I will definitely recommend this company.
These ladies where so sweet and happy go lucky very business like and willing to help just all around good people I would highly recommend going through them for you insurance needs
I have been using this location for 15 years, the staff has always been friendly and helpful. Nothing has change with the current staff, they are even nicer.
Agents are sweet with exceptional customer service. They always pick up the call with a great attitude.
Awesome job what they are doing there!!!They, both, Erika and Ellizet helped me a lot, and continue doing it.
Erika Ortiz is the best insurance agent weve had. She is so helpful, she goes above and beyond!
This location has the absolute best working there! Rory, Erica and Omar are genuinely there to help you in every way and always do their best to answer every question. I have been with them for the past 4 years, and never had a problem ever, and they are so helpful and always call back to make sure i have everything set and always explain everything thoroughly so theres no misunderstandings.highly recommend them to everyone!
Great services and prices. They will help you out alot. Speak with Elizett great agent to speak to.
Erika was so helpful and professional. She handled my insurance challenge while I was on the phone and really made my day. Ill be a customer for life from now on!
I called Acceptance insurance to find the lowest quote for my 2 cars insurance. They found the lowest rate and I am satisfied with their service.
Amazing service! Got me the the best rates and coverage possible on my new truck!
Everyone in this office is amazing. Ms. Erika is the best at last minute oops lost my ID cards or payments.
Sergia is a wonderful agent, she is fast and helpful all the time . She does great job I definitely will recommend her in future
If you need friendly knowledgeable service for auto insurance go to Acceptance Auto Insurance and ask for Julia Uriegas!
Erika is the best !!!! Always with a positive attitude and always willing to help in anyway possible!!! Such a blessed soul !! This company is always finding the best and beneficial insurance for everyone
Julia was very prompt and helpful in getting me signed up. It was fast and easy.
They were so helpful with quoting insurance policies for me and giving me my best options, Iβve been with them for almost two years and recommend them to friends and family.
I was referred by a coworker to this office and I am very content with the service I get. The agents are very helpful and efficient.
This group is always professional, friendly and helpful and its never a lengthy process. Because I have been with them for years, Rory treats me like family! And it is so helpful and convenient that my payment confirmation can be sent to me via text message.
Had the pleasure meeting agent julia at acceptance insurance was very helpful and very kind . thank you julia for helping me at acceptance insurance ππππ
Erica was super friendly and knowledge. Great office staff.
Sergia was super fast and delivered an exceptional customer service experience. Definitely will recommend her to friends and family members
Erica was amazing! She helped me with my renters insurance.
The employees I have had communication with are excellent.
GREAT CREW AT ACCEPTANCE AUTO INSURNACE... JULIA HELPED ME OUT A THE LOWEST QUATE FOR MY INSURNACE ON A NEW VEHICLE I PURCHSED,,, AND I NEEDED THE LOWEST PAYMENT FOR MY FULL COVERAGE INSURANCE ..?? AND SHE GOT ME A GREAT LOW MONTHLY PAYMENT I CPOULD AFFORD....!! THANKYOU JULIA
I love these guys, they always take care of my Insurance needs. Erika, Omar, and Rory will help you with your insurance too. Now I just need them to move closer to my home!
Sergia Quiroz is a wonderful Caring Agent! The entire team are good people. Your needs will be met by an honest, knowledgeable and caring team. Thank you Sergia and all of Acceptance!
Amazing customer experience!! They always do a great job!
They helped me with every concern and reassured me of my coverages. Thank you!
I figured I would give this place a call simply because of the reviews. I was amazed at how helpful they were and how much info they were willing to give me about how auto insurance works. Rory really helped me out. I have never dealt with a cooler insurance agent than him.
The agents are very professional! Great customer service and competitive rates. They were able to offer all lines of insuranance and multiple discounts. Love these guys!
Julie is the best! Great service.
I have had an awesome experience with acceptance. Their rates are affordable and they are prompt. Never left on hold and answer all my questions and concerns with no problem.
The agents at this location are always friendly with Great customer service!!
The people at this Insurance office were very helpful and knowledgeable. They take the time to explain everything in detail. Highly recommended.
Erika is a great agent love the service
Rory has been taking care of my Insurance since 2010. Since starting my policy, I havent trusted anyone else with my insurance needs. The staff is professional and courteous!
Saved me $3,000.00 a year on auto insurance for 3 cars!!!Very helpful agents.
I would recommend this place to anyone . Roy was very helpful very courteous and always got things done in a timely manner . This has been my best experience with an insurance company .
The customer service is amazing and they will explain everything to you can not get that with other companies.
Good rates and good customer service.
Great rates great customer services.
Reasonable quotes...PATIENT POLITE STAFF..I LIKE THEMβπ―
Been w/ them for a year now & had some of the best customer service I could ask for. Ms. Julia & Ms. Maddie are genuine individuals who will help you
Ms. Julia was such a big help, will definitely recommend this place!
I always have great expierence when i visit. Great Professional team.
Excellent service ! Give it 5 stars !
The people were very friendly and professional and i would recommend any one to go