Great company. Very fast and great service. Thanks
My worst towing experience ever. They came to tow me and they own tow truck breaks down in the middle of traffic. Nobody came to our rescue till over and hr later. Then to top it all off the 2 drivers get in a very heated argument all while my girlfriend and kids and in the car behind watching all this happen in front of a hospital. I had to direct traffic myself for a whole hr while he argue with other drivers to get someone to show up.. Well from 245pm till 6 45 pm I was stuck on a tow truck helping them get traffic flowing and to be thanked with a full price bill and a owner that has yet to call me back 2 weeks ago about it... He is more concern about them arguing they why I was unhappy about my service... Im sure somebody else could have took me home for the same price and less time and hassle... Never get my business again nor any friends or relatives
SCAM! Hired them to tow a vehicle for me. They showed up, hooked up the vehicle, took a picture so they could prove they were there, then dropped the vehicle in the same spot WITHOUT TOWING IT. Then they charge my cc for MORE than the amount we agreed to if the tow was actually completed!! Complete frauds. BEWARE!
Very happy with this towing service. He was very nice and affordable! Highly recommend!
Aze is great! He was on time, extremely friendly and helpful. My truck needed to be towed and he was able to help me with ease. I highly recommend Popular Auto Tow!!!
This guy is so awesome I was stranded with my family. He took care of me for an reasonable price.
Unlike the previous post I actually used them. They said they would arrive in 25-30 minutes and they did. Chris was Fast, Efficient and Courteous. Of course as with any Tow, it is best to call the company based near your vehicle. These guys are best for 77064,77069 and 77070
Azi was fantastic and helped us out so much! 100% reccomend!!
My daughter was stranded and they told me 30 minutes to get to her they were fast and efficient! Highly recommend!
Best tow truck company by far. I called, spoke to Ozzy, we had a tow truck within 20 minutes. They use a flat rate so your not guessing how much the tow is going to be. Professional and extremely nice driver. Will definitely use this company again, if need be.
These folks are awesome. The gentleman on the phone was so adorable and prompt. Got the tow set up at a time that worked for me at an affordable price. Thank yall
Takes there sweet time, if they even show up
Love this place.... Drivers are awesome. Mechanic s are very nice. Love the fact they r 3 in 1 meaning uhaul and mechanic and towing awesome...good job guess keep it up
Worst tow truck company ever told me 30 mins while I had a true emergency with my 3 young children and two dogs starnded with NO AC in the Texas heat. Then they wouldnt even answer my calls. Dont waste your time calling find another company.
Shane and his wife, Shirley, were lifesavers for me and my young son. My car broke down on the Beltway during rush hour traffic, and I called Shane for a tow. He stayed in constant communication with me and arrived fast. Shane took care of my car, while his wife made sure my son and I made it home safely. They were truly angels from God for us that day! Thank you!
Friendly and helpful driver named Shane. Very quick picking us up. Very professional with me and my family.
Shane was a very helpful person! Did everything he could to get me 2 hours and a half from where i was from. I reccomend Popular Auto Towing. Very nice, very helpful, and awesome people!
I would not recommend them at all! My step daughter was broke down on 290 it was pouring down rain my husband called them and the guy said he could help he would be there shortly. Never showed up we called numurous times and he wouldnt answer. She was sitting there for over 2 hours so we ended up calling someone else. They not once called us back to apologize or give reason why they wouldnt answer our calls or didnt bother to show up. They dont even deserve a star.
Worst towing company you can ever do business with. When i called for the first time i was being told they gonna be there in 35 mins, but after waiting for more than 1.5 hrs i called them to check the status and i was being told it will take them more 30mins. They eventually stopped picking up calls and i ended up wasting my 2 hours waiting for them. I wish Google had an option to give zero stars
We were stuck on the side of the freeway, very dangerous area. They said they would be there within 35 minutes. 40 minutes later I called, asking where they were. Tow truck driver called 10 minutes later saying he was 30 minutes away. It took him one hour to call and say he was still stuck in traffic across town.Overall this took 2 hours for us to finally cancel them anyway. Horrible experience.
Ill called on Easter Sunday when me and my father broke down in his truck. Shane was there within 20 min he was fast, friendly good price highly recommend his tow service by far the best tow service Ive used in while
Very professional right on time and affordable prices thanks a lot I will be calling you back as needed .
Very professional put me back in the road with no time best value and values highly recommended call them you will never regret it
Shane was quick and very professional. It was a great experience and i will recommend this location to others.
This towing company is very timely and always very helpful the drivers are very knowledgeable always good piced Thanks for all your this will be the towing company I will be calling
Love you guys, Shane couldnt have been nicer or more efficient. They treat you right!
The owner Mr Alawan.gave me a chance when no one else would, he hired me as a driver I appreciate, his professional additude,and his Honesty! !!! Im limpressed .by the Quality of service that he provides and by the community involvement, I personally Hope that we have a long working relationships. ....Thanks Terry
Very good service and friendly drivers and good mechanic
Divers are nice and well mane and their rates are reasonable prices
Charlie Brown William beechler drive for us and get terminated for theft back in August a second chance been given to him after he promises to pay what he steal in weekly payment last weekend did it again, he took off with cash has Williamis a convicted felon served time in jail for credit card fraud that is why he cant get a city license ex wrecker company stole police radios papa Johns pizza steal cash and now an assault case to a neighbor is in process with precent 4 for 2 months was begging us to hire him we pick up him from street but was a bad decision to do so girlfriend Jackie Brown Gets help from housing to rent a house and her boyfriend make way more than required l got all the records sign by him for over a year we always respect her and she clean our restrooms for $20 one Wednesday and she lost her connection with us I guess she decided to back up William our message to you take care of your kids you lost one to his brother for not being aware whats going in your house we never done you wrong and we know how to get our money back from William by legally Charlie Brown never been in our shop just a big liar we dont know who are you.Just keep personal problem away from business cause there are more to mention about what going on in your house .God bless
Excellent service. Speak to Azmi (Ozzie). Houston got hit hard with the rain fall. I know towing service was busy. But the reason I enjoyed doing business with popular auto tow was that they were honest about their time. I had to call the couple of times. The first time they were the only tow service that were honest about the time frame and let me know they didnt have any drivers in my area since all trucks were already out for service and told me it would take an hour or maybe 2. Few hrs later I called back and I found out that they remembered me and that the driver was only 10 mins away. And within 10 mins Williams the driver called me up asking for apt gate code to enter. Today I called 8 towing services. Not one was honest about the time of the availability of their drivers. Popular was. I waited 7 hrs for a driver with other services.. Popular was honest about how long will it take and they let me know their availability. If this is how popular work during one of the busiest days in Houston where we had historic amounts of rainfall. I cant even imagine their service on regular days when its not flooded. Very impressed guys!! Awesome service and awesome and polite drivers who understood peoples frustration that their cars were flooded and helped them move stuff out of the car.PS. One recommendation I would make is to have professional business cards printed out and hand to your drivers. So that when customers ask for it for future business or to recommend popular to their friends and family it would make it that much easier.
Very helpful and great customer service by Mo.
Shane was very professional and very efficient with the tow I needed.
VERY NICE PEOPLE...THANKS, SHANE!
Great experience with Allen fast towing
He was on time, very friendly, and went above and beyond to help me start both of my trucks
This is the worst towing truck i have ever called...this guy told me to be at my place in 30 min and he was not there even after two hours....he stopped picking up my call too and i ended up calling some one else..
I tried to get information on a tow and the person on the phone was hella rude and couldnt help at all
Very fast service
A good reka service and very fast attention.Thank you.