Jp is a great guy he comes and fixes anything at any time of the day or night. He is very laid back and informative. He makes sure everything works and the company really fast when finding the problem.
They came out a year ago and won us over by their charm. But Im sitting here now after spending $19k for 2 units and sweating in the middle of summer. We tried to get them to come back out earlier and finish the bad job they had performed. Huge gashes in the ducting for the sensors that never got sealed up. Nothing was to code outside, so we paid another $2k for that. They told us to stop calling or they would file a lawsuit against us. Please do not use this company. I beg you
Quick. Friendly. Affordable.
My family and I have used lakewood ac for years. Just had an annual tune up. Trustworthy, good communication, very reasonable and affordable.
I have used them for 3years and they are very good and professional.
Lets face it, most of the time you need a great A/C repair company, you need them fast, reliable and reasonably priced. I use Lakewood A/C personally and professionally for our Quick Quack Car Washes.They have always come through with honest assessments and have saved me thousands of dollars in repairs or new installations. Thanks guys.
Had them replace our residential HVAC and it was done very well. Great price on great products. Very professional as well. They have a very long drive to my home, but I am happy they are still able to service my HVAC unit. I will keep using and recommending their services while they will still service my area.
Andy and his assistant did exactly what they said they would do. Great service!
I actually havent used your service but I will in the future. I wanted to give a high rating because as I was walking my son to school this morning to cross a busy residential road, one of your employees used his work truck to slow down or stop traffic in both lanes so that we could safely cross. That takes a lot of integrity to do something like that. It shows the kind of quality employees/individuals that you have working there. I can see why your company had such a high rating. So thank you to your employee for simple but much appreciated gesture. Class act.
We just had the Lakewood techs out to check our system as fall creeps in. The techs were pleasant, answered any questions that we had. Lakewood installed our a/c system in 2017 and would again highly recommend them for installation, service and repair.
Referred Lakewood A/C to my son. Lakewood A/C put in a complete new system. Within a couple years system already required a $1200 repair even after warranty.Update: My son told me the final repair was done by someone else for substantial less than the $1200.
All great things to say about this company from start to finish.After dealing with 3 different AC companies and having no air for a month I contacted Lakewood AC and I thank God I did. Elaine took my call and within 2 hours (it only took this amount of time because I was at an appointment, they were ready to come out within the hour) Rod was at my home and to my surprise he was early and waiting for me (super awesome). He came in diagnosed the problem and went straight to the plan of getting my AC running. The part had to be order so he was not able to fix on the spot but let me know his crew would be out the next day (promise was kept). Rod then let me know he would have one of his guys come by to install a window unit for the night (Im still in shock, never dealt with a company that does this).My AC is now working and Im ever so grateful to each and every person on the Lakewood AC team that took part in making it happen. The entire staff is professional, experienced and courteous. I would recommend them to anyone having AC troubles or need maintenance. They have restored my faith in good companies taking pride in their work.Thank You Lakewood AC!!!
We recently had Lakewood AC look at our AC because it wasnt cooling correctly. Upon their evaluation it was determined that a new unit was needed (ours was over 20 years old). We cannot say enough nice things about Xavier and Nick that came out and did the work. The were both extremly hard working, and it was great knowing that we had such honest and trustworthy people in our home. We highly recommend Lakewood AC!!! They are extremely reasonable and dont charge you for things that you dont need. Best of all... GREAT CUSTOMER SERVICE!! Thank you guys!
We have our home plus a small rental property and we love working with Lakewood AC. They take tremendous care of us and are always prompt in their responsiveness. The prices are very reasonable and the work is done very well. We trust them to go into our tenants home without anyone there and that alone means the world to us. I would recommend them to anyone and as long as Lakewood AC is in business they will be our exclusive AC service provider.
Lakewood AC helped me when I was I the final stages of selling my home. They did a diagnostic evaluation and then told me exactly what I needed to do right away and those areas that could wait for a few months. They came back to install parts over a 5 day period and kept me in the loop all the time. They were always on time and left my home without leaving any mess. I would highly recommend them to anyone who needs a professional and very customer-focused AC company
Our air conditioning unit went out last summer when the temperatures were very high. Lakewood A/C came out and quickly diagnosed our problem. They explained in full detail our options and were very helpful in our selection of a new unit. Everything was completed within a 2 day period and we were back in a cool home with complete satisfaction. There were several follow-up phone calls from them to make sure that everything was working properly and that we were completely satisfied. We would highly recommend Lakewood A/C to our family and friends and we look forward to using them for any future needs that we may have.
Saturday at 7 PM: I came home to a house that was getting hotter and hotter by the minute.Lakewood A/C let me know that a technician would be at the house in 45 minutes.... 45 minutes later that technician was already working on that A/C unit for 15 minutes!Unfortunately we needed parts to be ordered and they were not available on Sunday but the wonderful people at Lakewood A/C came back on that Fathers Day Sunday and helped us out with some window air conditioning units to help keep us cool until the air conditioning was fixed.I highly recommend them to anyone who is looking for quick response, professionalism, and excellence in service!
Great service, competitive prices and friendly, knowledgeable staff! I used a different A/C & Heating service for years, but decided to get a 2nd opinion on replacing my A/C in Sept and was glad I did. Replaced it after 19+ years. The team that came to the house were hard workers and professional. I will work with Rod Bernal and his team in the future for all my A/C and heating needs and will recommend them to neighbors and coworkers. Great Job!
My husband and I just moved to the area and purchased an older home. We had been used to the modern efficiencies of home cooling in our newer homes. After searching for a local A/C company we found Lakewood A/C. We set an appointment with Rod to go over options to make the system more efficient. Rod suggested splitting the upstairs and downstairs into zones. This would require reworking the ductwork and some tweaking of the current system. We asked Rod for a quote which he gave and stuck to the numbers provided (rare for this time). To his credit Rod admitted he had never done this to an older home but did his research and continually checked in with us and sent his guys to fine tune the system. This fine tuning has resulting in numerous trips to the house without any additional fees. Time will tell if our investment will payoff but having the duck work redone allowing for proper distribution of air throughout the house has been wonderful. Rod, Eileen, Ali, and the crew have all been wonderful to work with.
I highly recommend Rod and his team at Lakewood A/C. They have installed two Trane systems for us and we are delighted. We were impressed with the first job so we knew we would be happy to select them again for the second. Rod and his team do excellent quality work and we are very satisfied with both jobs. Very positive experience and we are so happy with our cool and comfortable home!
Lakewood A/C exceeded my expectations. Our A/C went out on Saturday night and I called Lakewood first thing Sunday morning. They were able to come out on a Sunday and diagnosed and repaired our unit that day! In the middle of summer, this quick of a repair is necessary and they exceeded all expectations.
I would definitely recommend using Lakewood A/C and ask for Mitchell! Replaced 2 old systems. Provided competitive pricing, great on-time service, and followed up multiple times to make sure everything was running ok.
Weve used Lakewood A/C Cooling and Heating for regular check ups and for all our a/c and heating needs. We find that everyone is very professional, experienced and are really experts in the business. We can count on them for their expert knowledge and immediate/timely attention to our concerns. We sleep well knowing we have these competent folks to depend on!
Lakewood A/C was very responsive when we called with a problem that we had been having for over a year with the system cycling in lieu of turning off. They replaced a board for $380 but that didn’t fix the problem. They came back out and determined that that the Nest thermostat was not working properly. Nest replaced the thermostat and Lakewood came back out to install it. They refunded the $380 less the time spent replacing the thermostat. This was extremely fair. We signed up for their maintenance and will absolutely use them again.
Discovered upstairs A/C suddenly stopped cooling at 6 pm on a Monday. Called Lakewood A/C and they had someone at my house within the hour. He fixed the issue within 30 mins. A/C was running cool again. Nice guy too. Will be using them from now on as long as that continues.
After having multiple leading AC companies out and being quoted thousands of dollars for stuff that would have turned out not to fix my problem, I called Lakewook A/C on the recommendation from a friend at work. They got Dennis out to my house and after a few minutes he located my actual problem and a few hours later had me up and running perfectly for a few hundred dollars. I was quoted $12k by one company for a bunch of stuff that was literally nowhere near my problem. Needless to say Dennis and Lakewood A/C have a new customer and I will be calling any time I need anything and recommending them to my family and friends any time they need anything.
The team at Lakewood went above and beyond to get our house cooling again. Very knowledgeable and service was prompt. Pricing was below other estimates that were given from competitors. Install went smoothly and the new system working perfect. Thanks Rod and crew!!!
On July 16, 2016 my kids were throwing me a surprise birthday party. They had 43 people invited and the party was going to be in my three car garage and house. The air conditioner in my garage wasnt cooling. I called Lakewood A/C at 10:30 AM the day of my party and Lakewood A/C had a tech over in one hour and repaired my unit.Thanks Rod.
Very sad to have to edit my previous 5 star review. We loved this company and we have used them for last 7 years, two different houses. Sadly, theyre now under new management and just not the same company. Weve had service 3 times in the last 3 weeks. Once for a repair, second for an inspection, then again for another service call - same issue as the first. The second repair was needed 6 days after the inspection. How was that missed? The 3rd time they came to the house they didnt even know why they were there - even though I explained it to the receptionist and the service manager.Then we were told the part we needed was on backorder - and they couldnt give us any options other than to wait. In the middle of Aug - without an AC unit. Too bad for us.So I called another company. They came out same day and completed the repair. They found TWO MORE issues that Lakewood AC missed - and taught my husband how to fix them without charging us.When Lakewood called to tell me they finally found my part, and told me it would cost 3x what the new technician charged - I told him we were going with someone else. He basically yelled at me and said that it wouldnt work.I dont think youll stay in business treating customers like this - even during a pandemic. :(Previous 5 star review:Great prices, very reasonable for the work performed, dont try to upsell or constantly pressure for upgrade. Quick turnaround/availability and pleasant to deal with. Moving out of Lakewood and still plan to use them at new home.
I am a REALTOR with Keller Williams in The Woodlands and I use Lakewood A/C for all my clients. They are knowledgeable, affordable and trustworthy and have been taking care of all of our HVAC needs for over 4 years now. I highly recommend this company and cannot say enough good things about them.
Top notch company. Ive had them do work to multiple houses and have been very happy.
Very quick response. Mitchell arrived at 7:30pm was extremely professional and finished the repair quickly. Great service.
Excellent service fast response they where here the same day i called and fixed and changed my ac unit in a timely matter thankyou guys
I actually had the pleasure of meeting the owner he came to save the day.(On a Sunday mind you)that just goes to show you the quality and integrity of lake wood A/C this Texas heat is no joke...Thanke you Lakewood A/C....And it was way cheaper than expected
Since Lakewood AC operates out of my neighborhood, i thought they would be an easy and convenient option. So when I make an appointment and specifically ask these guys to show up at 10, as that would be my earliest convenience, why are they showing up over an hour early? Very frustrating and disrespectful to loyal customers.
Rod and Elaine are great folks - you can count on them to get your A/C cooling again quick. I have heard nothing but great stuff about them. Give them a call for all your A/C and Heating needs.Karen McMenamin
Great service and an owner that genuinely cares about the client. Could not be happier with the value and level of service provided.
Rod and Elaine are wonderful! They came as soon as I called and fixed our system quickly. I highly recommend Lakewood AC.
A technician from Lakewood A/C came out to my house for a spring A/C checkup. He was courteous and knowledgeable, showed up on time, and didnt quote me for a bunch of stuff I didnt need! Id recommend them to anyone.
I had a very difficult problem to resolve since it was intermittent and required a lot of troubleshooting. Lakewood A/C was excellent in working with me to find the right solution as well as make sure that the charge was fair since there was some trial and error involved in the fix.
The whole staff was fantastic. They really came through when we were in a jam and didnt take advantage of our situation (knowing we were desperate, ha) They were all very nice and very professional.
They showed up on time and did a great job at a good price. Will use again.
Best and most honest a/c guy around. Do not have any work done until you let him bid
Guys came out and gave a verbal bid. They said they would email me a quote and never did so. I called them twice and never got the info. I guess they dont want my biz.
Ask for Mitchell. Could not have a better experience. He goes above and beyond and a trusted technician.
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