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Comfort Star Emergency AC Repair
5806 Schumacher Ln, Houston, TX 77057, United States
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Comfort Star Emergency AC Repair

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Jo
Review №1

Shane realy took the time to educate me on the problem he fixed. I really appreciate that he waited for me nearly an hour to make it home that shows me how the company understands peolples different situations and not just collecting the money. I would really recommend giving them a call if you need your a/c repaired and look at their preventative maintenance program like Shane encouraged me to do with by showing me how low maintenance charges will save hundreds in the long run. Call them first you wont regret. Fast and honest

Ha
Review №2

I used Comfort Star to replace my AC unit at my house, extremely happy with the work and very fair prices! Definitely will use them again!

Ke
Review №3

Comfort Star is an excellent company. I called my Warranty Company about my air-conditioning not working and they assigned Comfort Star who scheduled me for the same day. The receptionist that i talked to on the phone was very professional and courteous, and scheduled me for the same day based on my availability. I received a courtesy call 45 mins prior to the technician arrival to let me know that he is on his way. The technicians name was Shane who arrived at my place on exact scheduled time. He was was extremely friendly, professional, honest, courteous, and knowledgeable. He explained and showed everything to me, and replaced the capacitor. The air-conditioning was back running and cooling perfectly within a few minutes. I strongly recommend them!

Sa
Review №4

AC stopped cooling yesterday and were having a record hot day. Called our Home Warranty company (OneGuard) this morning, and requested service. Initially the first service contractor (RLC Services) was provided our info with a service request - confirmation number. After several hours without any call from the contractor, I attempted to reach out to them directly. After waiting on hold for 27 minutes, a representative finally came on the line. I gave them our info and inquired about scheduling, to which they put me on hold for a while longer and then replied that they hadnt scheduled it yet, but that it would be Friday at the earliest...today is Tuesday,... and the outside temperature is 98° F with a feels like temperature of 106°! UNACCEPTABLESo I called our Home Warranty company (OneGuard) and explained the situation. This is when the nice representative did some research and found Comfort Star. She said that Comfort Star was available to come to diagnose our problem this afternoon!Within minutes of that call we received a call from Elida, from Comfort Star, giving us an approximate time that a technician could be here. Elida also called again to let me know when the technician was 45 minutes from arriving.Shane Martin, the technician, arrived a few minutes early in an easy to identify repair vehicle, he was wearing a company uniform and a mask. He was very nice, professional and QUICK. He was able to identify and resolve within minutes! His truck was loaded with new parts and he called Lennox to verify the proper part numbers before replacing them (capacitors were bad).In my opinion, he went above and beyond by taking many pictures of our system and alerting me of all other issues that could potentially become a problem in the future. He gave me very good advice and told me about their service maintenance options as well.I very rarely write any reviews, but I am so relieved to have gotten Shane from Comfort Star for this service request! I highly recommend!!!Shane also mentioned that he has been doing this type of work for 34 years, and as such can usually diagnose problems within minutes.Big THANK YOU and shout out to Shane Martin at Comfort Star for excellent service!!!

Al
Review №5

Called in Thursday evening after one of my HVAC compressors failed. I talked to a very professional, nice and responsive lady who booked for a technician to come the next day in the morning.Shane arrived on time, was careful with my home: mask at all times and shoe protectors. He was also very knowledgeable with lots of experience and he openly shared all he did to troubleshoot my compressor. He did not rush and I agreed with his diagnostics. Price was not cheap - but not outrageously expensive either. Most importantly I felt I was not being “conned”. Also, he advised I add a startup kit - I found it a very good recommendation after I researched online. He did not push to do it himself. I was so pleased that I agreed to a one year service agreement. I will update my reviews as I go along.

K
Review №6

Tech was kind, detailed and knowledgeable. Purchased my first TX home that came with AC issues which is scary. He explained the numerous problems, went above and beyond to ease my stress, came up with a handful of solutions. I highly recommend this company.

ke
Review №7

Shane was very knowledgeable friendly and professional. I love the service that was provided

Ca
Review №8

Comfort was able to come the next day. We seem to have a leak in our AC refrigerant system, and unfortunately the level was so low that the guy wasnt able to detect the source of the leak. At least with a refrigerant refill the system is cooling again and hopefully we will be able to find the source of the leak soon to fix it once and for all.Overall the guy was very professional and responsive.

Be
Review №9

The technician (Shane) came out and diagnosed and fixed my AC this morning. He knew his stuff and gave me the option to replace an extra part that had worn out. I asked him for “brother in law” advice. Have used Comfort Star for many years and can’t recommend them high enough. Their owner Habib has been great to work with and very fair. I am on their maintenance program and get my two AC units and heaters checked twice a year. I believe that is keeping me from having to replace them. AC unit now making cool air for us. Thank you Shane and Habib

Jo
Review №10

AC wasnt working. The Comfort Star rep isolated and fixed the problem in half an hour. He didnt try to rip me off or give me any service I didnt need. Id use Comfort Star again.

Sa
Review №11

Very prompt response time when needed an AC company asap. The service technician Manuel was friendly and very thorough, explaining everything he was looking at and testing. Very happy with final results. Will definitely be my go to AC company.

Ch
Review №12

Shane came out to figure out why our breaker was tripping from the A/C. He was patient and kind, and explained exactly what the problem was. This company is reliable and cares about its customers. I highly recommend!

St
Review №13

I had 2 complete systems replaced (AC & heating), and Comfort Star did a great job. Their pricing was competitive, it was very easy working with Habib and the team, they installed with great quality (not to mention including a 2 year labor warranty as backup), and they actually were able to get the equipment, due to their planning and foresight when at least one other contractor was unable to do the job due to material shortages. I had a slightly different system in mind, but am happy I walked through it with Habib, as I used his recommended changes, but also dont feel like I was sold on anything. They nearly got both systems done in 1 day, but had to come back the next day. I was happy that they did not rush the job and took the time to do it right. Habib also personally helped work with the inspector to get everything finalized. Really a great company to work with, and I will use them in the future for any HVAC work.

Ve
Review №14

Ive been using Comfort Star through One Guard Home warranty for many years. They are simply the best!!! Honest and reliable!!! Highly recommend!!!

An
Review №15

Called the guys to install a third thermostat/unit at my house. I had previously called a couple of other HVAC companies where they recommended changing the whole system. These guys actually recommended against it. Tweaked a bit and its like brand new. Third thermostat works like a charm...

Gr
Review №16

Ive used ComfortStar twice. Both times Ive been impressed by the intelligence of their techs, the efficiency of the service, and the economical rate I was charged.

Da
Review №17

Comfort Star is a quality Air Conditioning company who does an outstanding job. I requested them for a consult on a replacement condenser unit because they had been so fair, flexible and professional with a neighbor that was out of country and needed his AC repaired after the compressor went out in his upstairs unit. In addition, a tech that had worked for them a few yrs ago had repaired my downstairs condenser after 3 techs failed to diagnose the problem appropriately [I had a home warranty]. Shane explained the issue with my new unit and what needed to be repaired, along with my options for types of AC units. After choosing a two stage unit, they installed it in one day and cleared out an attic area that had been a mess (old units placed too close together, poorly constructed ductwork, venting that was not even close to code, etc). The techs were very knowledgable (60+ yrs experience in AC between the 3 of them). Habib agreed to generous discounts and the price for the install was very fair, and he tacked on a 2 yr service agreement. Please consider hiring them for your major AC repair/ install. You will not regret it!David MDavid

Wa
Review №18

Jeremiah was a huge help. He not only fixed our thermostat, but he also taught me a lot during the process about things I can do to keep up maintenance on my own. Very professional and thorough.

Do
Review №19

They came on time. They diagnosed the problem quickly and fixed it quickly. Professional and friendly. What more could I ask for!!

Al
Review №20

I’ve used comfort Star for years because they are an honest and fair company. The owner is extremely hands-on, which is something that I value. At every service, each rep has troubleshot the problem correctly, but they always take that extra step to run it by their team so you’re not just getting the 1 person’s opinion. When I call, they know my entire service history and it’s often the owner who is calling back within the hour!You never really know if someone is being honest with you about what services you need until you have tried or not tried their recommendations for several years. I can attest to the fact that Comfort Star is looking at the long term overall health of the AC unit and NOT trying to scam you on a quick buck that leads to another service in the future.Their honest assessment of what needs to be done now and what can wait helps me to plan/save for the future. There are so many AC companies in Houston. Don’t pick one that isn’t going to be around or isn’t looking out for you. You can’t ask for a more personal/honest company! Comfort Star is my go-to AC company.

Pa
Review №21

Very knowledgeable technicians that were professional throughout. Keep up the great work.

ri
Review №22

I used this company to replace both units at my house. Service was great and fast. customer service is professional and on time. Highly recommend

Je
Review №23

I cannot recommend this company enough. My ac unit broke *yesterday*. They sent a technician early this afternoon and after he diagnosed the problem, arranged for a new unit to be installed *today*. With the coming hurricane and, of course, being summer in Texas, I am certain I am not the only person with ac problems.Every person I interacted with was extremely friendly and understanding. The technician, the office admin, and the installers were wonderful. I’m not sure if they had to rearrange any appointments to accommodate me, but it certainly felt like it and made me feel like I was very important to them. Now I can shelter-in-place in comfort. They will definitely be my go-to company for all my HVAC needs from now on.Thank you, thank you, thank you!!!

Am
Review №24

Great people doing great jobs.Get quality work with an amazing low price.

An
Review №25

Confort Star was extremely helpful and professional. Very hands on and more then willing to tell you and explain what theyre doing and what needs to be done. Fast and quick to install my new unit. Cleaned up and didnt make a mess.Highly recommend

Te
Review №26

Our ac started leaking water in the house I called comfort star they came in the same day,fixed it,the price is fair and the service technician was very polite and knowledgeable

si
Review №27

Comfort Star was assigned for a warranty repair of the AC condenser coil. The parts were ordered and delivered but were held in quarantine for 3 days per the new company policy. Once they were released for installation, the crew that arrived was very friendly and competent, and completed the work quickly and effectively.Satisfied with the service and knowledgeable technicians. schedule could use improvement. Would use them again

Ma
Review №28

Professionalism at its highest greatest value in town and a man you can trust

An
Review №29

The company owner took us through the HVAC process and how it worked. Presented several options and systems. We were able to make a well informed decision on what we wanted. I highly recommend them.

se
Review №30

I have a maintenance agreement for my system with Comfort Star. My old system seems to struggle in super hot and humid days. I called for service and before noon someone was checking my entire system. It is never a trick with fake repairs or drama needing to replace this or that. I have used them for a couple of years. Technicians are professional, polite and knowledgeable. Highly recommend.

Th
Review №31

I Believe his name was Jeremiah and he was very respectful when I asked questions he would answer and also when I had to repeat myself because I forgot the name of the broken part he went ahead and reminded me. He was a very nice followed all requirements and was able to fix my furnace and was just very kind nice and respectful

Ma
Review №32

I have used Comfortstar for years, from simple maintenance to full blown system replacement. Theyre a good company, in that they are up front with information, and priced competitively. As well, they are very responsive.

Du
Review №33

My experience with Comfort Star came via my home warranty company. From the initial set up with reception to the final signed repair order, I could not have asked for an easier transaction. I had the pleasure of dealing with HVAC technician Burt. Burt was the utmost professional. He was on time and was able to diagnose and repair my issue all while keeping a smile on his face in the 100 degree heat outside. He took time to explain where my issue was coming from and gave me some good maintenance tips. I trusted his service so much I inquired about a yearly maintenance plan and signed up the same day. Skip the BS sales pitches from other companies. If you are looking for fast, professional, reliable services, these are the guys for you!

zi
Review №34

The experience was great, very reasonably priced and did the job quickly and efficiently. I have used them to fix a small issue, to replace an air conditionning unit and regular maintenance.

So
Review №35

Comfort Star’s technicians are very professional and experienced. We always reach out to them for servicing our heating and AC System, and they have done a great job each time. Highly recommended outfit.

Pa
Review №36

Their service employees are the best. Knowledgeable, fast, understanding. I feel very comfortable with them. This time I had a Smart Thermostat installed and programed and they made it look easy.

Da
Review №37

Excellent, transparent, informative and educational and helpful service, including checking the heating system, thermostat, filters, etc. Explained everything we need to know and went the extra mile. Highly recommend.

Ca
Review №38

Great job as always. My go to for maintenance and any service. Always prompt, reasonable and effective.

Ma
Review №39

The technicians and team at Comfort Star are amazing! We just had our old, original A/C unit replaced by them and within a day, I can already tell the difference in air quality and air crispness in our home. They were super knowledgeable, responsive, professional and extremely thorough. Scheduling was a breeze and whole job completed in one morning! Highly, highly recommend!!

Ko
Review №40

Bert at Comfort Star came out to look at my AC unit and was prompt, friendly and professional. He took the time to explain the unit to me and even made suggestions for potential future considerations to maintain and prolong the life of my air conditioning system. I would recommend Bert and Comfort Star to anyone in their service area. He also was great with my dog :)

Kr
Review №41

Comfort Star folks are very good! They are very nice to deal with and did what they said they would do. Habib, Elida and Burt were awesome! I would recommend them any day!

Jo
Review №42

Wonderful service! They showed up on time and went above and beyond with their service.

Mu
Review №43

I was having problems with one of my air conditioning units, and I was referred to Comfort Star Emergency AC Repair. They went way above the call of duty. They were very responsive and honest. The technician and the office staff were very professional, concerned and upfront. The technician, was upfront and told me that he replaced a part, but that the unit was over 30 years old, and would probably need replacing soon. Over the next couple of weeks, the Office Manager even called to check on us. We did end up having to replace the furnace. The price was fair, the technician and crew did an excellent job, and they even helped me get financing.

J
Review №44

I own a business so I know the level of standard I hold my own employees and technicians. I sent a request to Comfort Star on their website outlining the issue and they responded within a few hours and said they could have someone out the same day. I wasnt available same day so I scheduled the following late afternoon. Dispatch called me back and let me know that the tech could be there early afternoon if needed - this worked out perfect and he was right on time. The technician (Bert), was one of the most professional and knowledgeable technicians (at any company I have dealt with). In addition to diagnosing and correcting the issue, he gave me a great introduction to Comfort Star and outlined all of the services offered and their capabilities ... never seemed salesy or like he was trying to push anything, just 100% professional technical company representation. I will be using this company from here on out. Excellent Experience.

Ab
Review №45

The entire team at Comfort Star was great. Fantastic and personalized customer service.

Je
Review №46

I called Comfort Star this morning because our air conditioner was not working last night. Maria took the steps necessary to get us help THIS MORNING!! Amazingly quick response! The service person Zack French was very thorough, professional, and explained the issues in terms I could understand. We have been a Comfort Star customer for many years and this experience once again made it clear to us that they are a great HVAC contractor. Thank you Comfort Star (as I sit here in my cool air conditioned loft!!!).

Ro
Review №47

AC went out in 98° weather. It was so hot inside the house my 3 year old had to stay with his grandmother. Burt came out asap and fixed my unit. Real hero.

Da
Review №48

We were provided with comfort star through our home warranty program when we had an issue with our A/C in the heating up texas summer and a pandemic, Burt was an incredibly professional and prompt employee who deserves a massive raise for working in these conditions. our issue ended up being a loose wire and quick fix fortunately but Burt took the extra time to make sure the unit was functioning properly before leaving. will definitely recommend

mo
Review №49

Great Job, on time and fast Professional work and service.

Da
Review №50

Comfort Star has serviced my HVAC, mostly through a home warranty company, for 7 years. Always professional, helpful and straight shooters.

Jo
Review №51

Not impressed with their customer service to say the least. Did absolutely nothing to correct my issue, yet still collected money for showing up. STAY AWAY FROM THIS COMPANY!

Mi
Review №52

We had a One Guard Warranty and our AC went out. The Warranty company sent out Comfort Star AC and a repairman named Bert. Bert introduced himself and his company and then intently listened to our issue. He quickly and efficiently detected that we needed a new capacitor. He retrieved one from his truck and replaced the old with the new, tested the system and it was working again. He then asked to go into our attic to make sure we were ok there as well. All good! I would definitely recommend Comfort Star if you are in need of AC repair. Bert was kind knowledgeable, efficient, made sure his work area was clean and extremely kind and polite. Well done Comfort Star!

A.
Review №53

Great service ! Burt was very professional and on time and fixed my AC in a timely fashion.

Sc
Review №54

I highly recommend Comfort Star. We are new to the area and needed significant AC work done to our home (new AC, new furnace, replace ductwork). We had 3 estimates and Comfort Star provided a complete and detailed estimate. The Comfort Star Team showed up on the scheduled day and completed the work in a timely and efficient manner. They were extremely clean and very professional. If you need AC work then you will not be disappointed with Comfort Star.

s
Review №55

We have used Comfort Star for about a year now. They were sent by the home warranty company and we now request them by name. They have always responded really quickly to any calls, which is especially important when your A/C suddenly goes out in July. Two friends and I have moved our service contracts over to Comfort Star. Zack has explained everything very well and we are sure the maintenance will delay the inevitable problems with our older system. Highly recommend.

In
Review №56

Had a terrible experience with another company. I am impressed with Comfort Star from scheduling appointments to technician finishing their job. Both Bert & Zack are very professional. They explained the problem clearly. Comfort Star is definitely on our list.

In
Review №57

Super friendly and patient and on time

Me
Review №58

Everyone I interacted with at Comfort Star was professional, courteous, and helpful, from the AC tech to the women answering the phone! They called and kept me updated throughout the whole process, even letting me know when someone cancelled to offer me the open spot. Burt was efficient and knowledgeable and got our problem fixed fast. I would recommend them to anyone and will definitely use them in the future!

Ro
Review №59

This company is in cahoots with the warranty company, they want to collect the fee and send misinformation to One Guard saying the it was very dirty which I know is a lie I change my filters regularly sure would have like to see a picture of the wheel its just one big scam, its sad with the way the economy is there are still people that use people because the can, I call another guy who is an expert said it was not dirty but wore out over time,I get my air services once a year. The company will not call back because they lied.

KA
Review №60

Holy smokes!! Talk about fast service! Experienced an AC issue and Zach showed up before I could even break a sweat!! Zach, was incredibly knowledgeable, professional and kind. He answered all my questions and made sure I understood everything. I am grateful for their prompt service but their knowledge and friendliness is incredible. They will be my AC service of choice forever!!

Br
Review №61

Prompt telephone response and courteous and professional service. Technician Zach was punctual and confirmed arrival in advance. Problem was diagnosed and repairs performed. A/C running great again! I would recommend this business to anyone needing HVAC work.

Jo
Review №62

I am delighted to leave a review of Comfort Star Air Conditioning and Heating. Habib Khoury and his staff are absolute Professionals, and give the finest service. They help to insure that your equipment is working properly and will go to any lengths to see to it that you get the care that you need. Try Comfort Star............you will not be disappointed ! John Webb, Galleria Area

Je
Review №63

Excellent service, very knowledgeable staff!

Jo
Review №64

Hello everybody, just want to say, Zach your employee did a Beautiful job at my home today. Installed New motor unit running perfect! Thank you so much ! Thanks Zach !!

Sa
Review №65

HIGHLY RECOMMEND!! Danny and Zack did such an amazing and thorough job! They were very kind, patient, trustworthy, knowledgeable and compassionate. I was honest with them and told them my husband and I have financial hardships due to both of us having multiple medical issues; and they recommended an option we can afford. I do not know anything at all about AC systems and they made sure I understand what the problem was and recommended the best and economical solution for it. I was very impressed with their customer service. I am so grateful for them and their company. Thank you all for everything! =)

Ai
Review №66

I am so happy with the service we received from Zach and the Comfort Star company as a whole. From start to finish, I was provided with excellent customer service. Zach was patient and took his time making sure I understood what happened with my A/C and how to maintain it in the future. Thank you so much!

Go
Review №67

Over the years of being a homeowner, we have had too many air conditioning companies do work and renovate our heating and air conditioning. The worst of these being the company that does plumbing as well. Comfort Star is a specialist in A/C and heating only! If you want to get the runaround and lousy service go elsewhere, because here they are by far the most pleasant,professional,clean,polite and highest quality workmanship any where. Call these fantastic people for only the best, by the way that includes pricing being reasonable as well. Thank You Comfort Star, we are very glad we called you !

Ha
Review №68

Bert from Comfort Star repaired our A/C. He was professional and thorough and also went above and beyond by crawling up the ladder and replacing our the filters that we had purchased. We had a great time chatting with him. I highly recommend this company.

St
Review №69

I could not be more pleased with the level of service we received from Comfort Star. We had two issues: Our downstairs unit was making an awful noise and not cooling well, and our upstairs unit was leaking water (a LOT!) through the drain pipe (another serviceman from a different company told us, “Oh, that’s normal.”).Burt serviced our a/c’s and was early to arrive (Comfort Star called to let me know he was on his way), thoroughly explained what the issue was and how he was going to fix it, and was both courteous and pleasant. He was so respectful of our home, as well. Thank you!

PH
Review №70

I have been using Comfort Star Air Conditioning/Heating for quite a few years now, and have been completely satisfied with the service and care I have received. Edgar Alvarado has been our technician and he has always been honest, prompt, efficient and courteous. He knows exactly what he is doing and I never question him when he says something has to be done to one of our units. It is a pleasure working with him and he is a valuable asset to this company. I would highly recommend calling and asking for Edgar at Comfort Star for any of your air conditioning or heating needs. The office staff is also very nice to work with and is always prompt and efficient about setting appointments and confirming arrival time.

Ma
Review №71

We are so impressed, particularly with Bert who has really taken care of us professionally. Well done!

Pa
Review №72

My A/C unit was not cooling properly. A/C remained on all the time. The technician came, heard my description of the problem and diagnosed the problem. He explained that the air leaking from the fan coil, coupled to a lack of refrigerant were the causes. He provided a detailed breakdown of the repair cost, and showed me the pressure and temperature measurements. After doing the work he showed me the values. The work was done right the first time. No pushy sales pitch to buy this or that. The technician arrived on time, was courteous and knowledgeable. The cost of the services, refrigerant and materials was fair.

Ca
Review №73

We were very pleased with the service from Comfort Star in response to a condensate leak from our AC unit. Habib, the owner, gave us reassuring advice over the phone and recognizing the urgency, we got an early service appointment. Zach, their technician proved to be very skilled, and in the two visits he made to address the problem he came on time and we were impressed by his professional, courteous manner. We will surely contact Comfort Star for our future AC service needs!

S
Review №74

Great Customer Service, Zach the technician was knowledgeable and fast. And gave me advice on how maintenance with out trying to hard or being pushy. Would use again, good job!

La
Review №75

Comfort Star is amazing! They are so helpful and fair. This company is there to help you out when you are in a bind which is such a relief since most of the time you need an AC company to help you it is horribly hot. They redid my duct work several years ago and then when I needed a new unit they were there for me.Each time I deal with this company they handle me with care and quickly perform the services I need at a fair price.I highly recommend Comfort Star for any job and am thankful I found such a great service provider!Thank you!

Ja
Review №76

Outstanding services from Bert. They are very knowledgeable about A/C & Heating Service. Good prices. Will use again!

Wa
Review №77

First time customer and was very impressed with this company. Zack arrived on time and was very professional. The problem was found and he explained what needed to be done including pricing. He finished the repair and no surprises at the time of payment. Highly recommend this company!

Sa
Review №78

Comfort Star is by far the best company we have had to work with our AC and Heating units. We encountered them through our home warranty company but would use them regardless of this. Everyone at Comfort Star is friendly... from the office staff that create appointments and alert you when the technician is coming to the technicians and managers. We had a HUGE job completed with our Duct work this summer, where it was all replaced... I felt like the technicians cared about doing a good job, they all have pride in their work and really make me feel comfortable with my decision to use thier services. I most recently had a technician come to fix my heater (we’ve had a similar problem each fall where the heater just won’t come on). Most companies just come and jiggle the switch and it turns on...literally that has happened to me 3 years in a row. This year I asked my warranty company to send Comfort Star only ... today we found out WHY it hasn’t been coming on right away each year... our technician spent over half an hour in our attic figuring out what was really wrong and actually FIXED the issue. I would recommend Comfort Star without reservation to anyone needing repairs or new systems. They care. They do incredible and thorough work. They are a company that does what they say they will do each time. Thank you Comfort Star for taking care of my home!!

Wa
Review №79

This company works with home warranty companies and not in it for the consumer. Ladies in the office are rude and very unprofessional. I was told that someone would be at my house between 2 - 6. No one showed up as I had to work from home while waiting on them. I now have to spend the weekend in a hot Houston home because of the misdiagnosis of their technician. If you read reviews yes they came out fast but absolutely did not and was a waste. My wife took the day off and I worked from home with no resolution. Do your research. We called a local company and they saved the day. We had a faulty motor in one of the units and an hour later back in business. Do your homework so that you do not waste time and money.

Na
Review №80

Great service at a great price! The owner was very responsive to my request for a quote to repair/replace the coil in the evaporator unit at my house. He showed up the same day to inspect and did his best to schedule the repair for the next day which is pretty impressive given the amount of AC repair jobs in Houston after hurricane Harvey! The crew were clean and professional and did their job well. Thanks a lot Comfort Star!

My
Review №81

Im extremely happy with the services of Comfort Star. Their technician, Zach, was right on time - which I really appreciate. He was efficient and quick, and explained everything that needed to be done and provided much appreciated advice and recommendations. Ill definitely retain their services in future. Strongly recommended.

Ma
Review №82

I highly recommend Comfort Star for air conditioning repair. March 1, 2018, was my introduction to Comfort Star when they repaired my air conditioning system that was overflowing. Lead technician Edgar arrived on time. He promptly diagnosed my system problem and fixed it. I appreciated Edgars professionalism and skill. I selected Comfort Star based on its excellent online reviews.

Cl
Review №83

Comfort Star did a fantastic job for me. Prompt, courteous, professional, and even provided a report with photos of what they found. My tech, Zach, was so thorough he even pointed out some repairs needed in my attic that had nothing to do with the A/C system. Great job!

Ke
Review №84

Called my appliance warranty company this am for our a/c and Comfortstar was at my house within hours. On a 100 degree day. Bert diagnosed the problem quickly and had it fixed in no time. Great guy and explained everything that was going on. I signed up for their annual maintenance plan on the spot - they visit 2 times per year and inspect, clean, and evaluate both the a/c parts and heater. Worth the $125 for the both visits. Cant get someone out for less than $75 per visit.

Lu
Review №85

Zach and Habib were fantastic to work with. They educated me on the needs for my home as my unit is on its last leg and overall efficiency is gone. I enjoyed speaking with them and consider them as people you can count on. Recommend this company for your HVAC needs.

So
Review №86

Comfort Star has serviced my aging AC units for several years. When it was time to change a unit out, I got nothing but excellent service from comfort star. They were upfront about the cost and what the work entailed. They changed out my unit just as we planned out and helped out 8 months later when I needed their support after a home sale inspection. I will continue using their service in my new home.

Ro
Review №87

Comfort Star and Habib have been taking care of our homes heating and AC units for over 10 years. When the time came to replace our 17 year old unit, there was no question in our mind who was the right choice to do the work. From Zach, the service writer, to the entire crew who did the installation, it was nothing but quality work and professionalism. Of course, Habib and his crew will continue to take care of our heating and AC needs for years to come. Thanks for the years of great service!

Ma
Review №88

I have used several AC companies over the years and I must say that Comfort Star is BY FAR the BEST I have ever used. They are prompt, courteous, professional and extremely easy to work with. Their work is impeccable. I highly recommend Comfort Star and refer them every chance I get.

Ka
Review №89

The service was outstanding and the team of people that install my furnace was very professional. But what I loved the most was their punctuality because I am an very busy man and being on time means the world too, me. Therefore I would stronglyrecommend this company to anyone and everyone I meet because of their high degree of simply getting the job done in a timely manner. Also explaining to me how everything works and how to ensure you are getting the most usage out of the unit. Mr. Habib, the owner has an impeccable degree of knowledge of his trade which made me very confident that he was the man for the job. Thanks for providing an experience and not a nightmare!

Ch
Review №90

Comfort Star did a great job of fixing our A/C. Our circuit board burned out. Bert was able to quickly determine the issue and make the repair. He did a great job.

Ja
Review №91

Zach came out promptly and reviewed the repairs needed. Provided a quote and repaired the same day. Zach kept me updated, as I was out of town, and sent texts showing the repairs as I had requested. Definitely recommend and would use again.

Da
Review №92

The two technicians who came to our home were extremely professional ( Zach and Bert ). I would recommend Comfort Star to everyone. They always make sure the job is done to the customers satisfaction and are truly a five star company.

Pa
Review №93

I highly recommend Comfort Star! They replaced both my outside unit and the evaporator coils for a very reasonable price. Habib and his team delivered on time and the quality of the work was excellent. They were honest about their recommendations and gave me different options based on my needs. I also appreciated the detailed post-job inspection to ensure that everything was working well. I plan to stay with Comfort Star from now on.

Ke
Review №94

I was very pleased with the service. I really appreciated the technician allowing me to shadow him and him tell me exactly what was wrong with my unit. Comfort star was able to come same day to get my unit working and return 2 days later to replace the whole unit. Overall a very good experience and I would use them in the future!

El
Review №95

What a great service!!! A very friendly team, they quickly repaired my AC. They had all paperwork needed to get to my Building.And their prices are VERY reasonable .I will definitely use comfort star again.

Ca
Review №96

Very knowledgeable professional and respectful

Kn
Review №97

Bert from comfort star came by today to repair our a/c. He was quick, professional, and very pleasant. I highly recommend this company to all.

Hi
Review №98

Thank you so much Comfort Star for taking a good care of us in this cold.My family and I been using them for over 6 years and all their service technicians are polite and knowledgeable. Will always send you more referral.Keep up the good work.

Da
Review №99

I’ve been having a/c issues for over a month now and have had horrible luck using my home warranty. The company they sent out has been a total waste of my time (3 visits).I called Comfort Star to get a second opinion even though my home warranty doesn’t work with them and have had exceptional customer service so far! Zach came out and fully explained what he was doing and allowed me to ask questions while he diagnosed the problem. He was kind enough to stay while I contacted the home warranty to see what other options I had in the event I had questions for him.Although my issue hasn’t been resolved, Zach reassured me they would make sure I was taken care of correctly regardless. I would definitely recommend using Comfort Star to anyone looking! ⭐️⭐️⭐️⭐️⭐️

Do
Review №100

This is the best AC experts. Especially JR, he performed my AC tuneup service and got me the best experience. Highly knowledgeable and customer friendly technician. I would recommend JR & Comfort Star to my neighbors and friends.Thanks!

Information
40 Photos
100 Comments
4.7 Rating
  • Address:5806 Schumacher Ln, Houston, TX 77057, United States
  • Site:http://comfortstar.net/
  • Phone:+1 713-999-1900
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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