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Ace Comfort Air Conditioning & Heating
1504 Rothwell St, Houston, TX 77002, United States
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Ace Comfort Air Conditioning & Heating

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ev
Review №1

Exceptional customer service. I have always heard good reviews about ACE Comfort and surely all true. I have used their services just the other day, and I am so happy to experience what the reviews are talking about. They did repair my furnace, and I am glad that they have charged me at a very low price. Incredible service

La
Review №2

It was actually my first time to use the service of ACE Comfort. And surely they never failed me, they were absolutely the best team that I have worked with. They were able to finish the installation of the cooling system in our office in just a couple of days. Great work you got there guys.

Ga
Review №3

Ac was blowing at less than desired temperatures. When I called they booked me next day. I thoroughly appreciated the professionalism from the service tech that came out. I didnt feel like I was being taken advantage of. The price was reasonable and the unit was fixed the right way.

Mi
Review №4

Thanks again for helping me install my new AC. Actually I decided to do it by myself and followed the manual, but then again after I have done it, it was not working. I am stressed out about what I did wrong. ACE Comfort came to my rescue, the technician, inspected my work and did some minor adjustment and made the AC worked in no time. Thumbs up!

Ta
Review №5

Ace Comfort Air Conditioning & Heating is the only company that responded right away and came and fix it the same day and took less than an hour. The cost of the repair was fair and reasonable. I am super happy to have my ac working again.

Ka
Review №6

AC went out on Thursday, they squeezed me in next day. Service tech was on time, polite, and knowledgeable. AC was fixed in about 30 minutes at a very fair price! Will definitely use again.

El
Review №7

So far the best service company that I have worked with. Kudos to the team behind ACE Comfort. I applaud you for the incredible and prompt service that you have rendered to me. You definitely exceeded my expectations. Great result at a very affordable price. I will definitely be using your services again in the future

Me
Review №8

Use this company, you do not need to search any further!We contacted 2 other reputable vendors. Ace Comfort was the most reasonably priced by far and they got us scheduled quickly.The crew arrived on time (!) and didnt baulk at the somewhat tricky installation (condo with roof and crawl space)Further - timely emails and text messages with job details, scheduling and invoices.It has been a week - no issues and our condo is an ice box. I will be recommending this company to my entire building.

Ma
Review №9

I love the services from ACE Comfort. Their technicians are all professional to start with, well-trained, and polite. They were able to repair my AC in no time. I am very relieved that they responded immediately because my newborn needed the AC badly. Thanks again for the efficiency and punctuality. Highly recommended

Fr
Review №10

They were extremely professional, polite and respectful. Their pricing was very reasonable and felt appropriate for the work which was complicated. Unlike the other companies we dealt with, they stood out as being honest and straightforward.

Ab
Review №11

We are Houston A/C Specialist, when you want to be treated like family with your air conditioning and heating needs there is no better place to go than here with us.Because for years we have been family owned and operated and every customer is family, we do all installs and service calls with the highest integrity.Ace Comfort has the friendliest, fastest, and most affordable services in the Houston area.

Ad
Review №12

Very professional job. Spent time explaining the functions and everything which took place and came up with a good resolution. Im very happy with the service. I highly recommend Ace Comfort Air Conditioning & Heating.

St
Review №13

High praises to the technicians whom I have met and worked within my new building. They were very easy to talk to, they know everything, and they work incredibly well. No complaints with their output. I am very happy to know that this kind of company exists. Thanks again for the wonderful service, it was such an honor to have you install the cooling system of my building.

Je
Review №14

It was such an amazing experience with ACE Comfort. The transaction was such a breeze, I called them first thing in the morning, and after just an hour they have arrived at my doorstep, already. I must also commend their technicians, very knowledgeable and highly skilled, and their services only cost at such an affordable price. Truly amazing.

Sh
Review №15

100 stars to ACE Comfort for the impeccable customer service. You surely did an excellent job with the installation of the heating system for my home. Very efficient and reliable workers. Thumbs up for that, plus they are very easy to talk to and accommodated all my requests. I love it. Thanks again for the wonderful experience.

Kr
Review №16

Thank you so much to ACE Comfort for fixing our furnace immediately. It was such a great pleasure dealing with you, everything was smooth, from the start to finish the repair. Very reliable, and professional technicians. I am very pleased and contented with your services. Highly recommended company. I will save you now on my contact lists whenever I need repair in the future.

Ca
Review №17

I will never look for any other service aside from ACE Comfort, they surely bring comfort to your stress. They can absolutely fix anything and everything. I am so glad that I found them. Incredible technicians, very professional and friendly as well. Plus they always make sure to meet your expectations. Great job.

De
Review №18

Professional and speedy service. They were able to come out in a timely manner and now we have cool air throughout our home.

Fl
Review №19

I’ll recommend this ac service to everyone! Something went wrong with my ac compressor and he find out and solve this problem quickly. Appreciated

Ri
Review №20

No-show for a diagnostic appointment that theyd even emailed me a calendar invite for the day before. Then I called to see what was going on and left a message but they never called back. At this writing, its been some 30 hours since the no-show.Update about a week later:Due to the no-show, had another contractor do the work. However, Ace Comfort reached out to apologize and ended up compensating me for the frustration and the time spent away from my own work. Wish more companies would acknowledge the value of a customers time like that.

Br
Review №21

We set up an appointment for the following day. They were professional, wore masks (Covid19 days) and had the system charged and operational within an hour. Great service.

Ke
Review №22

Thumbs up to the incredible people from ACE Comfort. I am glad that they have highly skilled technicians and that they can also repair different brands. I was a bit disappointed with the other company that I called before, they turned me down because they can’t fix the brand of AC that I have. Good thing that I have crossed paths with ACE Comfort. Wonderful customer service.

Ma
Review №23

I had my AC tuned up by ACE Comfort. I really like their services because of their fast action, and their customer representative was very friendly and easy to talk to over the phone. I highly recommend this company to all, I can assure you of their impeccable service. Professional and very dedicated team.

El
Review №24

Great guy, even better service. Always professional, on time and fair pricing. Definitely recommend him.

Li
Review №25

To be able to communicate and satisfy a customer is what Ive seen to Ace Comfort Air Conditioning & Heating. They have fixed my heater at home professionally.

El
Review №26

I am very glad that with the excellent services that I got from ACE Comfort. I contacted them regarding the problem I had with my AC and they responded quickly. Great job guys, very great people to work with. I do not have any problem at all with their technicians. Thumbs up.

Sh
Review №27

ACE Comfort is my handyman. They do the monthly maintenance of the heating system in my building. And so far so good, I do not have any problems since I started using their services. Excellent customer service and very great people, friendly and very accommodating. I am one very satisfied customer here.

Ay
Review №28

Called ace comfort off google listing. Was kinda Worried about four star review on yelp. Tech came out on time. Went straight to Issue which was thermostat not communicating with the upstairs furnace heating system. Technician did not try to upsell me a new system just charged me new thermostat to $285 with one year warranty guaranteed. Very Please with honesty and cleanest of company. Put on booties wind came in and very clean cut well spoken very knowledgeable. The tech was named Abram.

La
Review №29

My wife panicked when our heating system broke down. It just won’t work no matter how much I tried to fix it, and I called ACE Comfort. Their technician arrived immediately and did a check up on it. He was able to fix it and replaced some parts. Great service at a very reasonable price

Al
Review №30

Highly recommend this company. The technician was extremely knowledgeable and through.

De
Review №31

Affordable Heat & Air installed both a heating and AC system in my new home. (New to me, old construction)

An
Review №32

I’m very pleased with the excellent service we got from Ace Comfort. Abraham really cares about customer service and even went out of his way to save us money! This is my go to A/C company without a doubt! Thank you Abraham!

ja
Review №33

My experience with the service of ACE Comfort was incredibleGreat Price, Extremely Prompt, and Professional workers. This is my first experience with this company. Abraham was wonderful and the workers were wonderful. This was truly a five star experience and would definitely refer my friends and to this company. Thank you Ace comfort for getting me and my family out of this Texas heat in record time.

Je
Review №34

I like how you were able to customize the heating system to fit the needs of our home. It’s not too hot or cold anymore. It is now more comfortable. I highly recommend your service

Ka
Review №35

ACE Comfort is definitely my go-to service company when it comes to my AC problems.You can absolutely trust them with everything, their technicians are highly skilled and professional. The best service ever.

Ad
Review №36

This company is very reasonable and professional, they came out and did a wonderful job with our HVAC fix. Other companies wanted to just sell every thing we didnt need. Ace comfort is the best and honest company.Thank you!!

Le
Review №37

Ace Comfort came out and fixed my hvac system. The tech. Abe was so honest and and professional. Very knowledgeable. Abe is a blessing and cares about people as if you were family. Highly recommend this company! Just call them and see for your safe. Thank you so much Abram.

Je
Review №38

Ace Comfort is a very good company owned and operated by honest and trustworthy people. It is a company you can count on for your AC work needed. Very hard working and reliable company, you will not be disappointed in the work preformed.

Mi
Review №39

I got what I wanted and what the company assured me I would get. Keep up the great work guys. Thank you so much.

Jo
Review №40

We moved to Texas from Michigan 2 years ago and since then we have been struggling to deal with this heat and find an HVAC company that suited our needs and our budget! Id been shopping around with different companies for a while but was unsatisfied because whenever they fixed our central AC system, it ALWAYS would break down. Finally, we found Ace Comfort, and i am SO satisfied with their service. Our central AC broke down again and I needed someone to fix it promptly, as I run a licensed day care from home. I could not find anyone to come within my urgent time frame and all the quotes I was getting were ridiculous. I came across Ace Comfort from the recommendation of a friend. They were amazing. They understood my urgency and their pricing was very affordable. They came immediately, our AC was fixed. Abram was very kind and professional. The service was simply impeccable and I have not had any problems with my AC system since!

Du
Review №41

Fast and reliable service with reasonable pricing. After hours call on a 100F Friday evening, showed up on time and repaired the system, keep these guys on speed dial.

Vi
Review №42

Ace Comfort Air is the best!! The owner of the company was very helpful and answered each one of my questions. His employe did a great job fixing air. Great customer service.

Ru
Review №43

They help me deal with my A/C at work. They did a really good job. Everything works smooth now.

Mo
Review №44

After trying multiple companies, Ive finally found the heating and AC go-to company I was looking for. Ace Comfort is reasonably priced and reliable. The technicians show up on time, are always polite and helpful and do not hard sell. I wouldnt hesitate to recommend them to anyone.

Ri
Review №45

My AC system diagnosed and returned to a cool, working condition. The tech was very knowledgeable and educated me about a few things. He recommended a few things for the near and longer term future.

Fa
Review №46

Got recommendation from co-worker. Called company out. Tech. Was very friendly and helpful. Didnt try to sell me anything. Only charge me for repair with 1yr warranty. Would give 7 stars if possible

Mi
Review №47

Installation company was very thorough with the install and followed up the following day to make sure everything was working properly. Installers very knowledgeable and cleaned up when done. Very happy with the work completed.

Ja
Review №48

Thank you all so much. You fit us in for a next day appointment. You showed up on time! And were super responsive and patient. Would highly recommend them!

Ka
Review №49

We just got our central AC installed two weeks ago and we absolutely loved the superb customer service, expertise and speed with which Ace Comfort team worked. Their price was better than what local competitors offered. We had a professional come by do the exact measurements of heat/cool air loss, so that we knew we were getting the right size unit. Their installation crew were possibly the most polite men we have ever met. They even whispered while our baby was sleeping! Super polite, super fast, and great customer service. I would recommend Ace Comfort to friends, family and anyone who is looking for a speedy central AC installation.

Ba
Review №50

Abe and company came out and replaced my entire HVAC system in one day! Thank God for hard working companies and AC!

Ro
Review №51

Ace Comfort was sent by our home warranty company to clean the drain lines because the secondary drains were leaking outside. Both of our AC Units were working fine when they arrived to complete this work. The technician did not clean out drain line, claiming that it wasnt covered by the warranty and would cost $300 to clear. They also said it would be a waste of money because the unit was low on freon and would be going out in the next day or two and needed to be replaced. They contacted the warranty company to submit the paperwork to replace the unit, told us the warranty would cover a certain amount and we would be responsible for the remaining balance. They provided a quote to replace the UPSTAIRS unit and assured us it was the best price in Houston. They also indicated the urgency of getting on the schedule because they were booking up fast and we should get it done before the unit went out. The following day, the DOWNSTAIRS unit wasnt cooling (separate unit than ACE Comfort quoted). We called the warranty company to ask about both the drain cleaning coverage (confirmed that IT IS COVERED by our policy) and to get someone out to look at the downstairs unit issue. Because both units were working fine before ACE Comfort arrived to clear the drain and it coincidentally stopped cooling the following day exactly as they predicted, we asked the warranty company to send a different contractor to clear the drains and check the downstairs unit. The second contractor came out and together we check the units outside and found that freon had leaked or been drained from the downstairs unit. The downstairs unit holds 10 pounds of freon and it was down to only 1 pound remaining (this is a unit that was cooling fine the previous day). He replaced the freon valve which appeared to be damaged and recharged the unit with 9 pounds of freon. He also confirmed that a unit running very low on freon can do significant damage to an AC unit. The unit has been working fine ever since the second contractor came out. I waited over a month to post this review to see if either of the units needed to be replaced during that time, in which case I would not have posted anything because it might have been an accurate diagnosis from Ace Comfort. I cant prove that Ace Comforts technician drained the freon from our AC unit to try to sell us a new one, so Ill let you read the sequence of events and decide for yourselves. I know we will never use them again, and the warranty company may be skeptical after receiving conflicting reports from two separate contractors that worked on our systems within a day of each other.

Ma
Review №52

Ace Comfort came out to my home after three other air-conditioning & heating companies. Ace was very honest And told me the problem and the solution straightforward. highly recommend!

La
Review №53

Honest, Professional, Reasonable Pricing, Easy Scheduling and Emergency Services! Excellent Service from a great company! I highly recommend AceComfort!

Yu
Review №54

This is a great company! Honest affordable and very reliable. I will always call this company for any HVAC needs for my home and family.

Br
Review №55

Absolutely horrible. I was promised a zoning system, they even called the day before to confirm, then the day of installation called and said that after all of the setup, they wouldnt be able to complete the job. Abraham is a very shady business man. I will definitely be taking my money and business elsewhere. And I will strongly recommend against their service.

Er
Review №56

I highly recommend their A/C service .They really know their stuff and carry out the needful with the minimum of fuss.

St
Review №57

AC went down at 6pm, called these guys and they came by within the hour. System was up again that evening. Would no hesitate recommend Ace. Thanks

Ju
Review №58

A friend recommened me to ace comfort after having my ac out for two weeks and having received high priced estimates from several other repair men. After getting an ace comfort repair man to my house and getting a decent price my ac was fixed on the spot and works perfectly.

Wa
Review №59

Very prompt and efficient. Helpful staff and competitive prices.

Ju
Review №60

Very professional. The technicians explain things like whats working right and whats not, and what it will take to make it right. I appreciate that, and the time that it takes for the technicians to provide such support.

Cr
Review №61

We were referred to this company through our home warranty and Abram, a very shady repairman, came out for the service. He did a full inspection and recommended we get a brand new upstairs unit in February 2017. Four months later (June 2017) the ac stops working again. We call Abram and he says that now we need a new outside unit. Certainly he knew this four months ago bc they performed a full inspection but most likely had us buy unnecessary things to get the business later and milk the warranty company for the most they could get. I also say that bc he insisted we go through the warranty company again even though we had a one year warranty with Ace. Be mindful this is something repair companies do with home warranties and make sure you get your receipt. Our receipt shouldve been emailed but we never received it.Abram told us he would come out on a Thursday but didnt show up until Friday afternoon ( THATS w/o AC IN THE JUNE HEAT OF HOUSTON). He turned his phone off and didnt return our calls until the next day. After we told Abram we didnt want to use them anymore he clipped our wires and removed the company label from our ac unit. Please do not get scammed by these cons. Art, the owner, still hasnt returned our phone calls. Terrible business.

Ju
Review №62

My a/c unit was leaking and wouldnt get cold. I called Ace Comfort and they had no problem getting a service man out that day to check my unit. Once they found the issue it was a same day repair. Within 2 hours my house was cool and my unit gave me no problems since. With fast service and a good price i will definently call Ace for future repairs to mine as well ass others.

Pa
Review №63

The service technician was a great guy and got the heater working again right away. Were very pleased and will definitely call Ace Comfort again if we need help.

Cl
Review №64

Serviceman was very polite and performed a thorough plumbing inspection. Always very satisfied with the service and the price.

Es
Review №65

They are my go to every time. The service is excellent and professional.

Al
Review №66

Great company! Very honest and fast to respond to service. Highly recommended

Ma
Review №67

Ace comfort came out and did a wonderful job with a new hvac complete trane complete system 16seer. Everything came out very clean and professional. This company really knows what there doing and at a very resonble cost.

Jo
Review №68

Abrahm was professional and courteous. He was sent to my house by my home warranty company when my ac went out. The warranty company wouldnt cover my claim. So I hired Ace to install a whole system. The install crew came disassembled the entire system and reinstalled a new systems that same day. The install crew laid down covers for the flooring and were very professional. The new system works beautifully and I am finally cold!! My old system could run all day and I never felt cold. I recommend Ace Comfort for any HVAC job you may have. They will save you time and money. They are installing a new system in my fathers house soon.

Am
Review №69

Dealt with my issue quickly, professionally and politely.

Al
Review №70

At the first cold snap this year, we realized that our AC was blowing cold air. I called Ace Comfort based on his excellent Google reviews, and I am extremely happy with his service.

Ma
Review №71

Ace comfort offers you excellent services at a price more than decent! I recommend.

Ha
Review №72

These guys were really great.

De
Review №73

I continue to be impressed with the staff at AceComfort. Whether they come to my house or I speak to them over the phone, you can tell they care about the customer.

jo
Review №74

After having my AC out for awhile and being overprice to get it fixed a friend recommended ace comfort. After meeting with the tech repair and getting nothing but a polite attitude and a fair price my AC works better than ever.

an
Review №75

I highly recommend ace comfort for any ac or heating repair issues. Prompt on time service with a affordable price on any budget

Ca
Review №76

Top service, I called Ace comfort and they came out the same day to fix my down stairs Air Conditioning Unit.

Fl
Review №77

Employees are friendly and 5-star service! recommend!

Je
Review №78

I love their efficiency and promptitude

Ja
Review №79

Had fantastic service! Will gladly recommend to anyone I know!

Sh
Review №80

Very satisfied and I want to thank you on this way giving you 5 stars!

Ri
Review №81

I know this company personally. There work is base on quality standards. Their honesty, reliabilty and customer service are the best around houston!

Cr
Review №82

Awesome HVAC company! Very professional & efficient! Will definitely be recommending to friends and family with any HVAcHVAC needs!

El
Review №83

Came out did the job, changed the damper and recharger, and clean condensor for a really reasonable price and warranty. Excellent.

Ad
Review №84

Awesome company!! Very quick to respond, The owner is very knowledgeable in HVAC and cares deeply for Customer service.

Fa
Review №85

Im happy with Ace Comfort and I recommend!

Ja
Review №86

Our ac went out and Ace Comfort was able to come out and fix it in no time!

Wa
Review №87

I awoke to a smoky smell from my heater and called AceComfort . I called AceComfort and I was given an appointment that afternoon. Their technician arrived promptly and was totally knowledgeable and courteous

Br
Review №88

I started researching this company after receiving a recommendation on them but found that the owner had severe criminal history including fraud and violent crimes. Would give 0 stars if possible!! Do not let these people in your home!

Mo
Review №89

Great customer service and price. I had a big ac problem that i thought would take hours to fix, but Mr.Abram did a great job very fast.

Ke
Review №90

The first accident was unpleasant by breaking the AC, but with Ace Comfort, everything went back to normal. Thanks for being fast and professional!

Te
Review №91

Did a wonderful job at my house. highly recommend this company!!!

Da
Review №92

I left two voicemails with this company and asked that they return my call. I have not heard from them.

Ru
Review №93

They Have a pretty good special going on that saved me some money! :)

Jo
Review №94

The best service and attitude in Texas! No one compares!

Ve
Review №95

Fast service!

Ca
Review №96

I had the best experience with Acecomfort!

Ra
Review №97

I was in doubt when he recommended you a friend to repair the facility but now that youve got rid of the problem I can only give you 5 stars and wish you to remain as professional!

Ch
Review №98

I thought you could not repair the Ac until a friend advised me of Ace Comforts servicemen and the situation resolved, thank you!

Ma
Review №99

One of the best in town contractor!

Co
Review №100

Very satisfied with the repair!

Information
28 Photos
100 Comments
4.9 Rating
  • Address:1504 Rothwell St, Houston, TX 77002, United States
  • Site:https://acecomfort-tx.com/
  • Phone:+1 281-658-5141
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Service options
  • On-site services:Yes
  • Online estimates:Yes
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