Top rated family owned business. Great place to work.
Here is what to expect from Register Tapes Unlimited (RTUI) in Albuquerque, NM.REAL NUMBERS 2020-2021(Our two store locations, advertised receipts at 4 RTUI stores)Oct 2020 - 5 coupons receivedNov 2020 - 6 coupons receivedDec 2020 - 6 coupons receivedJan 2021 - 3 coupons receivedFeb 2021 - 4 coupons receivedMar 2021 - 3 coupons receivedSales people made a lot of claims about how successful they were at helping small companies like ours. Sales people give a graph saying the majority of coupons will be received toward the end of the 12 month contract. Really? Why? To justify the small amount of coupons received at the beginning of this contract?The above true results are pathetic, to say the least. We pay RTUI over $700 per month for an average of 4.5 sales. RTUI sales persons says we should be at 15 to 20. Not even close! It was a waste of money for us and I am embarrassed in front of my peers. To make matters worse, since we were in the midst of a worldwide pandemic, we tried to get them to cancel the contract and they wouldn’t even budge. This companys business is POS. Heed our warning – If you want to lose your money with no ROI in sight, this is the place to be.Note to Business Customer Service person who will rebuttal this review: save your breath, your company is a predator on small businesses across the US - Just look at your reviews. I wish I had seen the reviews before signing a 12 month contract. Feel shame that you work for them. No amount of your sweet talk can fix the fact that your company does not work well for Americans seeking the American Dream.
The supermarket is one of the most trusted places in town. And this program works, for a very low cost.
Walt has been my go-to for local shopping cart ads for clients of mine. Ive been very happy that my clients are gaining new clients on a monthly basis. I highly recommend for small businesses to use IndoorMedia if youre looking to do more in external marketing.
Darwin Stetzer has been my rep for the last few years with IndoorMedia. He is very thorough and detailed with the information he provides. Darwin also has done a nice job with providing me different ad options and getting me the most for the money I am allocating to my ad. I have been happy with his service and appreciate the help with my marketing.
I have been doing business with RTUI for about a year now with my contact Shari Hernandez. She has been super professional and very easy to communicate. I have a very unique demographic that she took the time to help pinpoint what stores will be beneficial for my brand.Thank you, Shari!
We have been advertising our restaurant with IndoorMedia’s tape program for over 10 years now! We have expanded advertising to our other locations and have always had a good experience with our rep Max. We receive a good return on investment with about 80-100 per week at just our original location and many more at our others.This is a great company to work with on getting In front of customers for your restaurant or business.
Shari was wonderful to work with. She was very knowledgeable and accommodating to our needs. We highly recommend. Thank you Indoor Media. Thank you Shari!
We have had good results with this campaign (small restaurant). Crystal, Amy and their team have been very responsive and created a great initial ad for my grocery tape that needed little iteration to get ready for prime time. They really know their stuff! Would definitely recommend.
Poor company who is in desperate need of less than $300, who knows why.
Be aware!!! Be aware!!! You will for sure waste your money.(YOU CANNOT COUNCIL THE CONTRACT WITH THEM)My only fault that I didn’t read carefully the contract. I have no one came to my restaurant in Calgary with the coupon. In addition, they lied to me verbally that I have a chance to council, if I’m not satisfied after the first month. However, I’m stuck with them until the end of the contract. My advice for everyone stay a way and don’t waste your money!!!!!!
We always get very good service from Indoor Media. Communication is always very good and deadlines are explained very well. Artwork is done in-house and always looks great! I never feel pressured when multiple changes are needed, which sometimes does occur. We feel that this type of marketing works very well for many of our locations.
Very positive results for driving people into my store. Great ad department easy to make changes. Looks good and works well for me.I get at least 4 a day and most days 6-8.More during holidays...
Big waist of money... don’t have a cancelation policy so your stuck in your contract. Might work for some business but DEF did not work for mine at all. Spending total of about 4 grand with 3 stores and have not gotten one customer from it. But that’s just my personal experience... if they had a cancellation policy then my review would be better because I could just stop but I still got 7 months of losing money with this company. I guess you love and your learn.
Have used them for over a year and their marketing has brought me more business than any other program I have used.
I have been using the register tapes for several years in both of our grocery stores. I find it an excellent return on investment. Lisa is an excellent rep to work with. The coupon brings people into our store consistently. We find the average ticket is above the value of the coupon. Its a great way to show people our store !
Great advertising service. Have been working with them for many years and they are always very great with keeping us posted on the printing dates and If we ever need any changes they are always fast, easy, and friendly to work with !
I have been advertising with Register Tape now going on 14 years for 6 markets. My Parents also use them. Its the only advertising I have stuck to for so many years. Easy to work with. Wish the price a little lower but is a great return on your investment.
It was a great pleasure working with Terry Fung, he was very detailed and took the time and patience to meet with me and answer all of my questions. eVry professional and friendly. Thanks again!
IndoorMedia has always provided the service we needed for our business. They have always been efficient and professional. Kristi is a great rep and always gives us superb customer service and is available if ever an issue or question arises!
This advertising is one of the easiest forms of advertising we do, and it getsresults. Patricia always keeps us informed with printing dates, ad changes,and suggestions. Highly recommended!
These folks are great! Weve trusted them with our advertising for the last 9 months, and have had nothing but positive experiences with them. Highly recommend!
Good experience working with Indoor Media for the last 3 years.They are consistent with their work and if changes need to be made on ads they take care of it right away. Very professional business.
As the owner of a local franchised salon, consistent local exposure is a key to our success. The RTUI program is a cost effective way to generate both new and repeat business. The staff is super helpful with ad generation and placement. Highly recommended!
Doesn’t work. Won’t work with you. 10/10 do not recommend. Saw 5 coupons in 6 months. IndoorMedia is the same company as rtui
I am extremely impressed with their ad work and customer service! Amanda Hodge and Christopher Bush are on top of it!! Thank you for working with me on the cart ads for Wileys Car Care.
I have been working with IndoorMedia for the last two years and have found it to be great company!
I HAVE BEEN WORKING WITH MEG FOR MANY YEARS. I AM VERY PLEASED WITH HOW MY BUSINESS IS BEING ADVERTISED . I AM VERY HAPPY ALSO TO BE WORKING WITH KANDICE GREEN WHO HAS ALWAYS MADE SURE THE PRINT IS CORRECT. SHE IS ALWAYS TIMELY ON GETTING THE PROOF BACK & SHE IS PLEASANT TO WORK WITH. ALSO SHE CARES ABOUT HOW THE AD COMES OUT.
Absolutely love the ease of working with this company. They make changes quickly and the ads always look great! Highly recommend!
Ive been working with Register Tapes Unlimited for marketing for my business for over 3 years now and a big part of why I keep working with them is the excellent work their art and design team do. They are very responsive and have great expertise when it comes to helping me refine my ads to be more effective at attracting new prospects! The fact that they dont charge me anything as I tweak my campaign each quarter is just a bonus of working with a company that cares about the results and helping me improve my business through showing the public how I can help them improve their lives.Thanks especially to Patricia who was the artist who most recently helped me!David Zeitlin
I was very skeptical to sign a contract because I had never used this type of advertising before. I was willing to try because my store is in the same plaza as Winn Dixie. Ive been pleasantly surprised as I have had very good results for the first three months of the contract. I am now beginning the second quarter and I am confident that I will continue to have great results.
They have been very helpful with all requests, artwork, and questions. Quick to respond to all emails. I highly recommend their services!
This is a very nice company to work with. Wendy is easy to get a hold of and builds a relationship with you to make sure your needs are being met.
Great company to work with. Everyone from our sales rep to the artist were very professional. Were very excited to see our ad go out soon!
I had a great experience working with indoor media. They had great customer services. Highly recommended.
Great people to work with, very prompt and willing to answer all questions!! Haven’t had any problems over the years. I highly recommend them!
This is for their receipt business. I dont know about the other branches. I just wanna make sure these reviews are seen. but in general i wouldnt work with them. YOU GUYS ARE THE PAST! The future of marketing is here.
Wendy is easy to work with and very prompt in her communication. Highly recommend. Very satisfied customer.
Been using Register Tape program for almost 10 years. Very effective and customer service is stellar! Solid rate of redemption providing consistent top of mind awareness for my business.
They are so friendly. Im quite unfamiliar with receipt ads. They have so much knowledge and are happy to help.
Super helpful and professional! Its a great opportunity for me to get my business in front of a lot of people and I appricaite the help in getting it out there the way I want it seen.
We have just renewed the contract, we like this program, it bring in the customer and they get discount when the spend 45 dollars or more.Columbine Discount Wines & liquorsParmjit Singh
Crystal at indoor media was easy to work with. My ad was very bright and colorful and worked almost right away .
I have tried direct mail advertising, newspaper, and radio in my area.Nothing has had the response that I get from the register receipts.We would get 10-20 direct mail coupons redeemed at my restaurant per week, we get 100 to 150 a week with the grocery store receipts.Its that good!
Were in the Automotive industry and have been doing business with Indoor Media (RTUI) for more than five years and theyve always done a phenomenal job for us. Its been proven that advertising through them has brought customers through our doors! I highly recommend!
I have been working with Chad for 4 years and it has been great. He is very easy to get a hold of and responds quickly. I love working with his company. I have no plans of stopping....
We have had a great experience using IndoorMedia. We have gained customers, the adds look great, and they are easy to deal with. All and all one of the best advertising experiences we have had for our business!
Best advertising we have done! Just renewed another year!
The register tape marketing has been a major factor in bringing in new customers to our restaurant. Redemption rate has been very good. Lisa was extremely helpful in renewing our contract.
Reputable ad agency that our company has been doing business for years. Graphic designers are creative, and create content that works with our brand. Highly recommended!
It has been a pleasure working with RTUI and Steve. It has helped our slower time of year. We will continue to use Steve for our advertising dollars.
I have been very pleased with the results of our advertising on the carts at Frys. We are on several stores and have had many families call for more information. I give 5 stars because the service and response time from Cartvertising, especially Dan Cronin has been exceptional.
Outstanding personal service. Our ad was perfect on the first draft! Thank you for your partnership!
Kolache Factory has been using Register Tapes for several of our locations and have always been more than satisfied with the number of guests that keep returning! Depending on the location we get 200-400 back each month.
My clients like the option of advertising locally in grocery stores nearest there establishments- its affordable and a great way to reach a wide audience! Michael has been great to work with- very responsive and quick turn around!
WORST ADVERTISING EVER! We have spent $4000 for 4 Customers. This was the worst investment we have EVER made in Marketing. Should of checked the other reviews first. We were lied to about its effectiveness by the sales rep. Dont waste your money. On multiple trips to our store, we found that the receipts did not have any adds on the back. SO DISAPPOINTED! We are considering a class action suit with other customers.
I’ve been using them now for over 4 years. My sales person is great, helped me through every step of the way. This has been great for my business. I’ve received thousands of coupons back in just a few years.
Complete SCAM, do not ever invest your money into this company. I have never experienced such disloyalty and disrespect from one company. The sales rep comes in talking about how theyre on our side, this that. The usual sales rep BU****IT. I sign up, and pay $260.00 per month, FOR ABSOLUTELY NO RETURN ON MY INVESTMENT. Not one customer has used theyre coupon. I have tried endlessly to reach out to the sales rep to anyone, nobody has contacted me in weeks let alone months. Its clear I have to take this up with the BBB because no body else would do this. They are completely robbing me of my money. They do not understand the struggle of a small business to survive in a local town. The worst service I have ever come across, do not give them a penny. Do your research before!!!!!!
Weve been using register tape for a few months now, and our return has been amazing with a goal of getting new customers to our stores. Kandice has been extremely helpful and flexible for us. The feedback from our customers about the coupons has been wonderful, too!
Soneka Henderson is a pleasure to work with and is always so efficient. Thank you for always providing stellar service as you are a pleasure to work with. Thanks again.
Love using IndoorMedia!!! Kandice is ALWAYS on top of things, easy to get a hold of, and makes changes fast. Always happy dealing with you guys! Keep up the good work!
Great return on investment! Jennifer Klinglesmith is a wonderful representative. I get several new patients per month from the register tape ads and it more than pays for itself.
The team at RTUI has been very easy to work with and have been very flexible on some of our requests.We have sdeen a lot of redeemed coupons. We have grown to three locations for use now. I track the number, location origin, and spend amount to see how successful the program has been.
Very prompt and concise service. No communication issues or delays. Very happy to work with them.
We have been a customer for a few years, always good service. This time Kelly heard what we wanted and delivered! Thanks Kelly
We have been using their services for several years for our pizzerias. They are consistent, professional, and weve seen that we have received great value from their services. Trina J. has been our contact and she has been prompt and helpful every step of the way. With the over saturation of options to advertise today, register tapes is in my opinion (and results opinion) a niche option that really helps connect with customers.
Great programs. Lisa E has been awesome to work with! Spot on communication and timing. Thanks for making this successful and easy!
Great work. Very efficient. 100% satisfied with Patricia Hinson
Weve worked with Indoor Media and their receipt tape program for over 4 years now and have always been satisfied with the customer service weve gotten and most importantly the results that the program has brought us!
Outstanding service. Remember to strategically use an ad that gets your customers attention. Ads are only as good as it can get the attention of the consumer. If you use the wrong formatted ad, you will not see results, but this is not RTUIs fault. it is the business owners responsibility to know the heartbeat of their clients. All that RTUI does is offer you an audience that WILL see your ad! If you have an attention getting ad, the customers will follow!
We have been using RTUI/Indoor Media for over 10 years and have received great customer service from Kevin and Crystal. The success of this program meets and often exceeds expectations.
It is working very good. Im receiving more coupon then before. Food 4 less customers are using more coupon then Albertsons.
Theyve been very helpful in getting our businesss name out to the community. Great marketers.
IndoorMedia has done a great job promoting our Environmental Strategy at Kroger stores. This has helped our community reach more people than ever before!
Jennifer is so on top of things and makes the process so easy to purchase advertising that helps increase our sales! The program really works and Jennifer DOES ALL THE WORK for us. Thanks, Jennifer.
Very easy to work with. We are getting great results with this advertising.
Lisa at RTU has been my contact for as many years as I can remember. She is efficient, professional and a delight to work with. She is the secret behind our success with this program. She has been beyond outstanding!
Lisa has been working with our advertising needs for years now. She always delivers. She and her team are always on top of things and able to do what we ask/need.
Patricia and the team at Indoor Media are great, very helpful, knowledgeable and always ready to assist with any questions.
Weve been working with Lisa Encarguez for many years and have received exceptional customer service. This is an excellent company and form advertising. Five Stars all the way!!!
Great Customer Service! A pleasure to work with - looking forward to seeing our coupon printed!
Working with Melissa was so greatShe made things so easy and smoothThanks Melissa
Weve always had great responses to our coupon promotions and have been using them for 10+ years. Lisa has always been able to handle any issues, questions and/or concerns that we may have.
Love working with Crystal Thomas! Such a great experience.
Unbelievable service! My ad was beautiful and Savannah was so accommodating to every change needed. So friendly and kind too!
I had the pleasure of working with Patricia Hinson this week. She was very responsive and did a fantastic job creating an impactful ad.Thanks Patricia,John Vail/CEO Cannagaea
I am not a fan of this form of advertising. I have tried it now for just over 4 months and for the cost, its impact is too slow and not giving us the value it should. We have one customer use the coupon from the tapes at a local grocery store and it is an existing customer.So if you want to get more bang for your buck, any mobile apps do better, because the majority of this kind of consumer spends most of their time on their phone or on some kind of mobile device!I have sent an email to the sales rep and the head office and so far, no response, go figure!!!I expected more from it and will chalk up to experience, but would be nice if the company would return some of our investment because their guarantees were not accurate.
This place is a SCAM. They take your money and do not help you. Coupons are not being printed and they still take my money. When they were printed I got no business from them. I have been trying for weeks to get someone to call me back and no one cares enough to call back. DO NOT do business with this awful company.
I have been mostly satisfied with Indoor Media. The only drawback is sometimes I dont get a response from their customer service representatives. The sales man who came in at the beginning was friendly but slightly insistent. Being a new business owner I was naive and I did feel he took advantage of that. Lesson learned on my my side however. All that to say though, the coupon has worked. We have had quite a bit of response back.
Staff is great to work with! Their advertising programs work which the other very important part of it.
They did an outstanding job on my companies advertisement, easy to work with and very prompt with making any changes I requested.
Where do i began. I honestly wanna tell my story without being mean. My biggest advice is dont even do it. Just dont. dont waste your money on these rolling tape advertisements. It doesnt work. Spend it on online advertising. Print media is dead, these guys know it too, they got me.A lot of stories and lies. spent nearly 4k only made $20 so far. They said ill be in one store and i go to the store and it ends up being shutdown. Then we change the stores which is my mistake i should have just asked for a refund. Ive only gotten one customer in 1 month. Whatever, ill live but, just dont do business with these guys. Save your money my fellow businessmen.
Easy set up for ad, and we are getting a great return at our local grocery store
Very good service and very effective for my business. Will recommend to all.
Did a great job of designing my add and timely correspondence with me.
The Wine Store of Westerly, Rhode Island has worked with Lisa Encarguez to help place our ads for Stop and Shop (Westerly #736). Her attention to detail, positive attitude, and responsiveness to the needs of our business has kept us happy customers for years! She has truly been a pleasure to work with. Receipt advertising is one of our most effective marketing tools.
Prompt service. They understood our needs and took care of it.
Complete waste of money spent $1400, and to this day NOT ONE CUSTOMER has come in. Susan was the person we originally signed with and after the contract was signed with. She had all these ideas for the ad said she was going to take photos of our store, etc, but she ended up disappearing. Right after we signed the contract we wanted to delay the coupon release two months and she stopped answering the phone, didnt return calls. We tried to cancel the contract after 10 hours of signing and they wouldnt even take our calls. Very unprofessional company and worthless. Dont waste your money, they make very convincing sales pitch and show you all these graphs that make you think it will help your business but really its just a scam.
I have been using rtui for 4 years, Chad is always helpful and easy work with. I love the customers this programs brings us. Thank you Chad
We use their service at three local HEBs. They have been amazing from the beginning. Courteous, professional, and timely. They get reuslts !