5-Stars isnt enough! If we could give 20 starts, wed do it. We loved working with the entire crew at NPG for our website redesign- Avery and Cynthia are a super duo who will make all your redesign dreams come true. They fulfulled every single promise they made- it was fast, easy, and enjoyable. Our past redesigns left us doubting that there anyone out there who was capable of delivering an exceptional experience, UNTIL we found New Patient Group.Dont put it off any longer. Your website needs a refresh and you need NPG!
Working with NPG has been an amazing experience! Their whole team is very knowledgeable, caring and want to give us the best results possible. They have worked so hard to help us grow and succeed this past year. I highly recommend NPG!
I would not be where I am in my professional career without New Patient Group. Eric has truly helped to elevate me professionally. He has helped the team work more cohesively together and target our marketing efforts to help with patient growth! Haley has been an amazing asset to have for our website and social media efforts. She is extremely knowledgeable and professional! I am very honored and appreciative to work with such an amazing group of people.
The NPG team is awesome! Knowledgeable, experienced, skilled, but also FUN!! I have learned an incredible amount of skills that I will use in my profession. They are with you every step of the way and are available for any questions or tips.
After a bit of a rocky start for our first four months (and almost discontinuing our training), Eric took over our training and we never looked back. As the owner of our company I value Eric’s detailed insight as to how our company handles every aspect of the patient/consumer experience. I definitely recommend Eric and New Patient Group for excellence in staff communication toward our unique patient base. Eric handles every meeting we have with excellence!!! Highly recommend Eric and the NPG platform.
We have been using New Patient Group for a few years now. They have helped our practice in so many ways. We stand out with the customer service that they have shared with us. I would highly recommend them to help your practice grow in so many ways.
Thank you Brian for the wonderful training today and all of the help with our team!!!!! Welcome to the family 🥰
Honestly, I cannot rave enough about Brian and his team. They are by far the best in this industry and with them, my practice has seen twice the growth when compared with others I’ve used in the past. My team and I are forever grateful to NPG.
Brian Wright and his company New Patient Group have helped my practice grow, train my staff for superb customer service at all touch points and adapt to the ever emerging digital orthodontic consumer market. We at Portalupi Orthodontics highly recommend their services.
Brian Wright, Haley, Vin, Rob.... The whole team. We as so excited to be partnered with them. Their ideas are cutting edge, their delivery is on point, and just when you master one great idea they have another loaded to teach. Great group and guaranteed practice and personal growth. If only you could give 6 stars. Great work NPG!
NPG is the best consultant I have used as an orthodontist. They provide a very personalized, personable, accessible and white glove service and truly embody the recommendations they are instructing your business to incorporate. A wealth of information is provided in an on demand platform as well as being continually updated. I have never felt like we were provided with cookie cutter information. Id hate to recommend them because Id love to keep this secret gem to myself!
I have been working with Brian and his group for nearly a year and the level of attention, expertise, and guidance is unparalleled. New Patient Group is top when it comes to translating your clinical expertise from the didactic language we all know and love to a memorable patient experience that is unlike any other private practice. They understand that every practice is unique and different and work with the doctors to apply their skill set to maximize the patient’s journey from consult to retention. They are innovative, creative and will help you grow by focusing on building a reputation and internal marketing. We have implemented many special touches in our practice to let our patients know how important they are to us.I truly can’t say enough. If you’re stalled in growth or want a fresh way to revive your practice to 2020 standards - this group is way ahead of that thinking to the next decade and beyond. During COVID shutdowns many practices were hit very hard - Brian and the NPG team wasted no time implementing virtual consult workflows and guiding my team to maximize patients’ remote experience. This just one example of how NPG has helped us turn lemons into lemonade. If you’re the new kid on the block or the veteran - NPG is a true investment in your business.
I have been a client of the New Patient Group for 8 months and have seen about 15% growth of my Orthodontics practice in a very challenging and over saturated market. More importantly, I am learning from Brian Wright valuable techniques to organize and run my business more efficiently and to improve the quality of our customer service. I would strongly recommend services of the New Patient Group to anyone looking to take their business to the next level.
Brian & team are top notch industry experts that provide proven techniques, in addition to tremendous support, to grow your practice. Whether you are listening to their podcast, attending one of their courses, or working with them directly, you will learn how to implement strategies in your practice that lead to unbelievable growth.
Brian Wright is AWESOME!!! He is a combination of the team from Shark Tank and Marcus Lemonis from The Profit! He knows the ins and outs of how to grow an orthodontic practice. In addition, he is SO approachable and compassionate! He really cares about helping you and takes the time to listen to all of your questions and answer them fully. He gives brilliant and practical recommendations that can be implemented immediately! I highly recommend Brian Wright for managing and growing your orthodontic practice!
I’ve worked with many consultants over the years Brian and his incredible team are extremely motivating and have worked hard and have been successful in increasing my practice’s bottom lineThey’re the best!
First met Brian Wright at a meeting he presented at. While listening to him speak, I realized he as painting a picture of the practice that I wanted to be. Hired him and New Patient Group on the spot and we couldn’t be happier. I joke with him that I could never work under the same roof, but if you think about it that is kinda the point. Being a typical small business owner I hire people I want to be around everyday. Not people that hold me accountable. Brian and NPG are coaches for our practice and make me better! They help you establish your goals and implement them, and give you access to world class recourses to work from. Been in dentistry for 27 years and can honestly say that if you are looking to actually work on your practice and business and have someone look over you shoulder and keep you on target then NPG is worth the time!
Brian and everyone weve worked with at NPG have been completely fantastic. The digital presence of our practice has increased significantly and the team is so easy to work with. We are excited about watching our practice continue to grow!
Brian Wright and New Patient Group are awesome! They bring a strategic, results oriented, fun environment to practices who are looking to succeed. I have had the pleasure to work with him directly as well as work along side him with orthodontic practices, and the results are proven.
I have been working with Brian, Eric and NPG for going on 2 years. They have their finger on the pulse of the future of orthodontic patient relationships and practice management and marketing. Highest praise possible.
They truly care for their clients
Brian is amazing! He came to our practice and breathed new life in to our team. We have hit and surpassed goal every month since we started training. He has given us new tools and ideas to work more efficiently and with better results. I highly recommend New Patient Group and that is an understatement.
My orthodontic practice enlisted in the services of New Patient Group about 9 months ago. We are having our best year ever so far. After going through an initial transition, we have had several months in a row of our best ever. We are still implementing changes to our new patient experience and presentation and are continuing to see improvement in our new patient conversion ratio as well.New Patient Group is also handling our website and social media marketing. We have had a significant increase in Internet-based referrals and have had multiple compliments on our new web site design.Overall, we are happy with the results we have seen to this point and are excited to move forward with New Patient Group.
I’ve tried so many companies and New Patient Group is the only one I would recommend to grow your practice. Their virtual training videos and mystery shoppers to ensure the training is actually implemented have done wonders for us. Their social media and web designs are spectacular. We have really enjoyed their services and I highly recommend them.
I have been using New Patient Group for 6 months now. My practice production and collections have increased significantly. The team at New Patient Group really delivers and are dedicated to your practices success. I love how they hold my staff accountable for the reports that are due every 2 weeks. They also help my staff with the correct verbiage to use in order to communicate with patients more effectively. There are so many companies that claim they can do so much for your practice, but they always fall short. You will not have that problem with New Patient Group. I am so glad I made the decision to give them a chance in my practice.
Our practice has been working with Brian and his team for four months and we are so happy with the progress. We are more organized and work more efficiently as a team. Brian is knowledgeable and personable. I highly recommend!
Talk about ahead of the curve! NPG has helped us tremendously with our patient engagement. As well as helping with SEO and branding efforts through various platforms. My own coursework is validating just how important this is, especially moving forward and growing our business. NPG is spot on with everything. Listen to them, they know what they are talking about.
In my 20 year professional career, I have worked for some of the worlds largest companies in both the Technology and Financial Services industries and have experienced the best in class in thought leadership, products, management, and customer service and support. I have never come across a group of people, the New Patient Group, that care so much about my success and truly believe in the process of growth. Their dedication and loyalty to their clients far surpasses anything I have seen in my professional career.
Over 15 years, we have struggled with implementing new protocols into our practice. When I was introduced to New Patient Group, I was skeptical at first, but they have proven themselves to us. They 100% customized their program to fit our practice needs...and it’s actually working! We’ve implemented tons of new ideas, our customer service is at a whole new level, and the staff have actually made these practices a part of the daily routine! NPG provides personalized consulting that is customized to what will work for you and your practice!
Thank you to Brian and the team at NPG, our office is now being trained in a systematic and thorough way to ensure that all team members are on the same page. We love the idea of keeping things Smart and Simple. We are excited about what the future holds for our office.
NPG really helped us up the game and increase our sales over 48%!Thanks NPG
Weve been working with New Patient Group since last summer. I really value their input and expertise. We have seen very positive changes for our team and our patients! The Invisalign Growth Program has opened our eyes to the potential in our current patient base.
New Patient Group has the knowledge, experience and strategic plan to catapult businesses, not only dental practices. As a software expert who teaches companies how to use technology to increase revenue and increase productivity, New Patient Groups platform is on the cusp of innovation. It is robust and fairly priced. They have the formula needed to stay competitive and profitable in todays landscape.
Great services on managing my social media. It is well organized and efficient postings. I have seen a tremendous increase in traffic to my pages.
Excellent team training. These videos are great and make it easy for our office to practice the principles of providing excellent customer service.
I originally hired New Patient Group about 6 months ago specifically to come into my practice for staff customer service training. Not only have they done that, but they have also helped implement new policies and protocols that have proven to be beneficial to both our patients and our office. They exceeded my expectations and I am very happy with the service I have received from this company.
Our office has been working with the New Patient Group for about 2 years now. We have seen an increase in both production and collections during this time. The role playing that we do with our staff greatly increases our staff confidence when speaking to patients. Our staff morale and motivation has also improved. I do highly recommend the New Patient Group for staff training.Dr. Petry
Brian and NPG have been absolutely life changing for my business. They are not about gimicks or quick fixes, but rather implementing exceptional and highly ethical sales and business principles that really allow me to focus on my patients. Brians business mindset is quite different than most healthcare advisors, which is what makes him so effective. My practice has grown double digits with no external marketing, my digital presence is awesome and my team has never been more cohesive. Thanks Brian!
Brian and his team are wonderful and did wonders for my online presence as well as new patient acquisition. They are professional, knowledgeable and very creative.
This company is great! Im an engineer and I trust New Patient Group will continue to provide top notch technology solutions for dental and specialty practices. Dont underestimate how much this company can improve the quality of your business.
Brian and the squad over at NPG have been very good. Introduced via Bentson ReSource and was fortunate to hear Brian at an Align Tech meeting. Good charisma, great message. Data driven...thats my favorite part. He uses numbers and research to discuss best practices and not his personal experiences. Very responsive via text/voice/email. Solid recommend here.
“I can honestly and wholeheartedly recommend New Patient Group as they have far surpassed by expectations. Our production increased over $220,000 the first year and we are above that threshold so far this year. More importantly, New Patient Group truly has us in their best interest and they are always available at our disposal 7 days a week. They are the real deal and I urge you to at least try them for a while.”Sincerely,Dr. Mark Hablinski
Ive been working with New Patient Group for a year and a half and as a result we are practicing dentistry differently. The transformation of the patient experience along with the rigorous team training and role playing the the practice has improved greatly. If your practice is stagnant or youre ready to try something truly different call New Patient Group!
I have been working with New Patient Group for about three years now and I could not be happier with the results in my practice. Even after the retirement of my father and partner of 8 years, they were able to help me grow the practice 30% in the first year and we have continued to break records almost every month. They helped me not only train my team how to talk to patients and handle the everyday, but maintain what they learned. They are not just another consulting company that comes in, trains for a weekend or two and then leaves. They stay in your practice with you and continue to monitor that training and keep everyone motivated. I wanted to do my dentistry. I couldnt handle being a cheerleader and I cannot be everywhere in my office to make sure that what I trained my team to do, continued to be done. If you want to take your dental team and office experience to the next level, New Patient Group is the company that will take you there.
Thieves! They take your money and dont deliver. After 3 months of promises and lies, they had nothing to show for the website they promised. They have some wannabe web designer that lives in his mothers basement and cant motivate himself to finish one landing page, let alone a website. I dont know what crack they smoke but they wont get you any new patients, and they will not get your website. All the services they have are through third parties that can be acquired independently. Stay away from them!- In response: You have stolen money from us and have not done any of the work that you promised. All the fake reviews in the world will not change the fact you are legally responsible. That binding contract goes both ways!
This organization has made a total transition in my practice. I have been in practice for over 30 years and this has been one of the best decisions I have made to improve my practice.They have energized myself and my staff. I highly recommend them. If there were 6 stars I would select that.Sincerely, Michael T. Hagan
New Patient Group offers the most comprehensive marketing solutions in the dental and medical profession. I would highly recommend working with them!
We have been using New Patient Group for about 6 months and so far I can say I would highly recommend them. They are truly passionate about what they do and it really shows. New Patient Group has helped us with improving our communication with our patients and have helped to create more organized systems. They have a protocol for literally every single system in a dental office.
“New Patient Group is dedicated to getting the job done for your practice. My numbers are way up. My staff is focused and taking ownership. We are now dealing with the problems of how to handle doing all this dentistry and taking care of all the new patient referrals......nice to have problems like that.”
I am the Practice Facilitator at Corporate Lakes Dental and we started with New Patient Group in the fall of 2017. Since partnering with NPG we have seen our Invisalign case numbers triple, our team has become experts in Invisalign conversations, and the phone training and patient experience training has made us offer the very best to our patients. As the practice facilitator, the NPG dashboard has helped me be more efficient and confident in all of my management tasks. Being able to track all of our metrics and having accountability from all of my team has elevated our success. The HR functions of the dashboard are extremely helpful and it makes training a breeze! Social media marketing has become fun and simple thanks to NPGs proven strategies that are easy to implement. I can confidently recommend NPG. 5 Stars! Their team is full of experience and expertise! Great to partner with!
This is the best marketing company a dentist will ever invest in. They do an amazing job marketing your business on social media and help new clients easily find your business online.
New Patient Groups NextGen Dental platform is a breakthrough for Dental practices. The combination of the staff training content videos, the digital office manual all integrated with HR tools for every employee has eased the burden of training the staff to a very high level and making sure they are held accountable to that training. This is the only platform I have ever seen in 20 years of practice that allows for so much at such an affordable price. Oh, and I didnt even mention the stats dashboard. With the graphs, piecharts and dials, I have never had so much fun looking at my stats! Thank you NextGen Dental/New Patient Group.
New patient group is the best thing that has happend to our practice. We have improved in every aspect of our practice. Thank God for NPG!! We love yall =)
These people are all talk and no action. They dragged us around for over 2 months and couldnt even deliver a first draft of the website. The web designer is Benny and hes the worst liar. Every time we ask for status update we get some bogus excuse why it is not ready yet. At the last deadline for delivering the first draft we got a Microsoft word document with descriptions of each section. Amateur hour to say the least!
Their insight to the medical profession where office staffing and protocol is concerned helps practices not only save money but shows how to make the office environment more enjoyable for staff as well as patients.
Brian (the CEO) always says that the most common trait among billionaires is that they have a coach....even Tiger Woods has a swing coach...so, I knew that I needed a coach too. I searched the orthodontic consultant world for the right coach and landed on NPG. I chose NPG because I liked that their perspective is from outside of dentistry (unlike many other consultants) and because I knew they would hold me accountable as both a leader and a business owner. Im 6 months into our partnership and Im very pleased with the services Ive received thus far. The coaches are amazing; the trainings are incredible, and the results speak for themselves. Im enjoying the best conversion of my practice life and having record or near record production ever since we got things going. I recommend NPG to all of my friends, from restaurant owners, to bike shop owners, to orthodontists.