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Caliber Collision
100 Turtle Creek Dr, Hopkinsville, KY 42240, United States
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Caliber Collision

Comments
Sa
Review №1

The staff were very nice, the work was very good, but the delays kept coming. They had to order 3 tires to finally get the right one. It was one thing after another and even on day of pick up there was a delay.If they could get that straightened out, I would easily give them high praise. Get it together Caliber Collision!

Am
Review №2

I have never had a more amazing experience at a body shop. They are super professional and the customer service is fantastic. Richie took the time to walk me through every detail before, during, and after the repairs were made. Highly recommend!

Ty
Review №3

I was greeted with a smile by Leigha Northington who was very polite and helpful. She walked me through the process step by step to ensure I knew all that was being done with my vehicle.. I wouldn’t recommend any place else to get my vehicle worked on! Great Service with Wonderful Staff

Je
Review №4

The service was amazing. They did not charge for the few clips that was needed for my liner. While I waited the ladies at the front are very nice. I would tell anyone that needs help to find them near you.

Ja
Review №5

Absolutely no help what so ever time wasted coming here

Am
Review №6

Adam and the staff at this Caliber Collision are fantastic. They kept me informed of everything while my vehicle was being repaired. Would definitely use them again and recommend friends to this shop!

Sh
Review №7

They did repairs And deyailed the car. It looked brand new! I would highly recommend to anyone!!

Pe
Review №8

Repaired damages to car quickly and restored it to like new condition! Staff is excellent and professional. Updates were sent on regular basis! I highly recommend this company !!!

Le
Review №9

Caliber Hopkinsville has a wonderful staff, that kept me well informed during the repair process and my vehicle came back to me flawless! I would and will recommend this company to all my family and friends!!

Mo
Review №10

Leah thank you so much for helping me through this process and also adam for letting me know the process of what was going on. I hope i spelled your name correctly.

Do
Review №11

The Staff here at the Caliber Collision in Hopkinsville made me instantly feel like I have always been a part of the family.

Le
Review №12

Great service as always, thank you to everyone for the great work done. A special shout out to the girls upfront! They are amazing!

Ki
Review №13

Great company. They make you feel like family and are very trustworthy. They kept us updated and have taken very good care of us. 100% recommend Adam and his team.

Ev
Review №14

Highly recommended. Their service was fast and professional. I paid out of pocket for some minor body work and the service was great!

Ti
Review №15

Staff was amazing! Walked in they were smiling greeted me immediately asked how they could help. I needed an estimate to send to insurance Christina quickly put me in their system Joseph came out and walked around my car taking pictures off his phone and straight to the computer he went. It only took ten minutes for them to have everything I needed! Even faxed it for me! They really were so helpful. Cant wait to go have my repairs done. Thank you Joseph and Larry who so kindly popped my bumper back in for me and made sure I didn’t have anything loose underneath.

Jo
Review №16

Thank you for always being so great. But for as great as y’all are, I sure wish this is the last time I have to come, people learn to drive and stop hitting me!

Ga
Review №17

Friendly courteous and quality repair.

Je
Review №18

A huge thank you to y’all for everything. Joseph and Christina thank you for being so amazing and taking so much pride in your jobs. Hopefully I never find myself in this situation again but if I ever do or any of my friends and family do just know you will be the ones we come to. Staff was great, everything was clean and I felt like you actually cared! Way to go.

Ro
Review №19

AMAZING work and even more AMAZING customer service from beginning till the very end.... and even after, when they call to make sure you are still satisfied. I rarely see that these days! I left the parking lot, after picking up my car, and immediately called a friend telling them how great they were. Thanks Caliber!!!

Ro
Review №20

Wonderful experience with great customer service. Very helpful staff!

An
Review №21

Good people and very good work. Thank you for making my car look good again.

Bo
Review №22

Always a pleasure going in there. Adam and Christina were an amazing help and answered all my questions. 10 out of 10 would wreck my car just so they can work on it again!

Je
Review №23

Ms.Cristina and Mr. Larry were both very helpful and answered all my questions and kept me updated through the whole process!

Sa
Review №24

From the drop off to the pick up Hopkinsville Caliber Collision provided TOP NOTCH work. Customer service was perfection. Adam and Janel were amazing to work with and my car looks and runs fantastic.

Pa
Review №25

Just received my 2017 Nissan Titan back from Caliber Collision in Hopkinsville, KY. Couldnt be more enthusiastic and excited to see that (Emily - Painter) went out of her way and used her professional skills to make a customer happy...boy was I happy. Emily detailed and went above her call, to sand and scrub down the rust on my 2-front tow-hooks. She placed a protective sealant and painted the tow hooks back to original color. They look amazingly sharp and my Titan is back to a new look. Thank you Christina, Janelle, Emily and Caliber Collision to make my truck back to a new status. It looks amazing, and complete. Very happy, and hope I never have to return...🤭Patrick A. Wente

Ne
Review №26

I would recommend this company to anyone who looking to get their vehicle fixed. They do a great job.

Da
Review №27

Adam my service advisor along with Cristina and Janel all helped make my repair process move along 10x smoother. I appreciate the caliber team for getting me back on the road again.

Co
Review №28

The service was very good. The staff was very friendly and professional. I highly recommend caliber collision . I’m very satisfied .

An
Review №29

Not very friendly people up front that meet and great the public. Not like it was when it opened up as a bodyshop years ago.

Ki
Review №30

Hit my gate door Thursday morning. Durning lunch I went to Caliber Collision for an estimate to get my door fixed Christina came out to look at it and said it actually wasn’t bad at all! I was really worried it was going to be expensive to fix. She had me wait but a few minutes when she comes back and says all fixed. I couldn’t believe my eyes no more green scrape!! Didn’t charge me a penny!! Hope never to need their services but if I do now I know where to go. Thank you and stay safe.

Ge
Review №31

Great business

Ka
Review №32

Great atmosphere all things considered. Clean, inviting and pleasant staff.

Cu
Review №33

The customer service was second to none. They were able to get my car fixed quickly. We need the car fixed to take on a trip and they went above and beyond to get it done. My car also has a pearl paint from the factory and they were able to match it perfectly. I would not hesitate to go back. In fact this is the second time they have worked on my car. Each time they have impressed me with there customer service and repair work.

An
Review №34

Excellent and extremely quick repair work done to eliminate a scratch and ding on my Challenger. Was able to get in and out within the week. A+

Ta
Review №35

This place was so good I needed a second opinion and help to get my car fixed after somebody else messed it up and these guys and girl were amazing so helpful so kind great place

jo
Review №36

I had an awesome experience with caliber collision in Hopkinsville they are highly recommended by me their standard of quality is very high and they do the best they can and did a really awesome job for me and I was always kept informed by adam what a great guy he is

sa
Review №37

I loved working with caliber now that im with image. Adam stayed 6ft away from me, I always like that.

Re
Review №38

Great customer service and fast with repairs

Ja
Review №39

When I picked up my car after the repair it looked great, HOWEVER, there was a problem I could not see. A few months later I noticed an area of paint removal on the side if the bumper and when I looked more closely I found that I could take my fingernail and flake off more paint. I was told by several people who did body work that it appeared there was a step that had been skipped when the front bumper was repaired, thst would have bonded the paint yo the bumper. I then took it back to Cortners but was told this was not the case but they would give me a slight discount on the repair ( they would repair for 400.00) I did not have the repair done. I originally paid them 500.00 and Farm Bureau paid them much more to do a very inferior job. I now live across the country but want to warn anyone who does business with Cortners Auto repair to be very careful and do it at your own risk. If I still lived in the area I would take whatever action necessary to have my car repaired correctly or to recover the money paid to them by myself AND my insurance company.

Al
Review №40

Amazing customer service, great work.

Ji
Review №41

Very friendly, super helpful, would recommend. Thank you for taking care of me and my vehicle!

Do
Review №42

Nice people to do business with

Ju
Review №43

Thank you very much Cristina! Nothing as professional as the other Caliber. Cristina treated me with respect and helped me understand the whole process. I dont recommend the other Caliber to anyone, they were so rude and made me feel so frustrated for not speaking much English. Thank you Cristina for being such a good person!

Information
6 Photos
43 Comments
4.9 Rating
  • Address:100 Turtle Creek Dr, Hopkinsville, KY 42240, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/hopkinsville
  • Phone:+1 270-889-0900
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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