Aloha auto depot is a great place to get a used car especially with the chip shortage and the current prices of cares. Straightforward employees who provide quality service. Just walked up and they had me essentially set. Keala was great and friendly and stepped me through it all. Overall, it was a great experience. He took his time showing me the car I was interested in and gave me a fair price. 10/10 would recommend.
Aloha auto depot is the place to go!!! Straight up employees who provide quality service. Paul was the initial employee that helped me out over the phone. Jesse was the guy who I ended up purchasing the car with. Overall, it was a great experience. Jesse was more than helpful throughout the process. He took time to show us another car while still being open and honest about their condition. When it came to numbers there was no beating around the bush. I would 110% recommend this family owned business if you are looking for a well priced car with no surprises.
Jesse and Keala was very nice and helpful.Showed us cars that was in our price range and willing to meet us half way.Very honest about their cars.I recommend this place!!!
My boyfriend and I came in to trade out his current car for one they had on their lot, and thanks to Jesse he made the process so seamless! Very easy to work with, honest, friendly, and he made sure every question we asked was answered. Thanks to Jesse we were able to accomplish everything we had set out to when arriving to Aloha Auto Depot today. Great family company that we would recommend to anyone looking to purchase a used car.
While in the market for a used car, my wife and I met with Mr. Jesse Taguro of Aloha Auto Depot who showed us several models within our budget and based upon our interest. Mr. Taguro was very courteous, professional and most importantly, honest. He patiently answered all of our questions without any additional sales pitch or pressure. We felt extremely comfortable talking to Mr. Taguro. While we were unable to find a specific model due in part to a recent shortage of cars because of the pandemic, Mr. Taguros knowledge of the current market and the potential of us finding a car of our choice was very helpful and encouraging. He said he will continue to look for the model of our liking and offered his help if needed. I would highly recommend Aloha Auto Depot if shopping for a car. The entire staff were friendly and courteous. Ask for Jesse!
Walked in this morning to Aloha interested in buying a car. We were so impressed by the service and prices that we bought a car this afternoon. Staff were attentive, knowledgeable, and friendly. Even in this very hot used car market, they took the time to discuss options and accommodate our needs. Definitely worth checking out if you are in the market for a used vehicle.
Great customer service! Keala went above and beyond to make sure we and our car were all good, fixed up and ready to roll. Their mechanic knows what hes doing and Im so pleased with how easy the process was. Thank you!
They were very understanding and explored all options to make it as hassle free for you and your family as possible. They also have a pretty big selection of vehicles to choose from, you won’t be disappointed. Aloha Auto Depot would definitely be my first choice when looking for another vehicle in the future!
I bought a 2010 Toyota Highlander. It was quick and easy. I’m not sure if it’s the same with all but I just had to click on the laptop to sign the documents. Probably stayed there in a short amount of time than the other places I have purchased a car. I would definitely buy a car here again. Thanks to my salesman Jesse!
Had the pleasure of having Jesse Tagura assist me in this process.Presentation was transparent, honest, quick and to the pointLoan process was easy and stress freeTruck had a couple minor issues which were remedied by the dealership before I drove the truck off the lotI will be buying another car from here, and would recommend this dealership to family, friends or anyone looking for a hassle free, honest, car buying experienceThanks again JesseAloha oeKalae C
Aloha Auto Depot has consistently gone above and beyond since I moved to Oahu. Jesse was so so helpful when purchasing my car and helped me to choose a reliable car that is perfect for me. He was extremely quick to help with any issues I ran into and I am comfortable coming to them as my primary auto contact. I have felt very at home at Aloha Auto Depot, and they have made my transition to a new home so welcoming. 100% recommend!!!
We walked in with the goal of looking at a car and go visit a few other locations to shop for a good deal. The entire experience was great. The crew working at the here was really awesome with good energy. Paul handled our car transaction and he was great. We were able to get into an agreement with him and didnt go anywhere else. We took the car on the spot and left happy with a deal. If you want a good experience buying a car, this is the place for you.
Awesome customer service. Made it easy for off island residents to have a virtual appointment. Jesse made our paper work & busying process super fast without any problems. Highly recommend them!!!
Jesse was a great help, listings were accurate. We went through many options at multiple lots owned by them. Worked seamlessly to find the right one with my novia over the phone.Thank you for your flexibility and help! Highly recommend.
This review is for Keala and how he represents Aloha Auto Depot. After we searched for 2 weeks, our hunt came to an end once we met him. Smooth sailing and awesome cars to show! When the vibe is right- it feels legit! Other salesman cannot compare to him. We are so happy for Keala and Aloha Auto Depot!
I just bought my first car from Jesse. He was very friendly and helpful throughout the entire process, including the test drive and final negotiation. In the end I felt Aloha Auto was fair and reasonable and I would absolutely recommend them to anyone on the island looking to buy a used vehicle.
Mr Jesse was very professional and helpful during the whole car buying process. We got an amazing deal on the car we wanted and the process was quick and easy. Aloha auto is the place to go if your looking for a car at an awesome price. Just ask for Jesse and he will take care of you the way he did for me and my family. Thank you Aloha Auto 😊
Aloha Auto Depot is THE best. All the staff are competent, efficient and trustworthy - which is a rarity in any type of business, let alone dealing in used cars. The cars we have purchased from Aloha Auto are reliable and not over-priced. No one pressures you and they honestly care that you drive away happy. If you need a car - you won’t go wrong with Aloha Auto Depot
Good place. Didn’t have to ask for CARFAX report they brought it out to me. Also did pretty good on letting me know what was replaced and why.
Place was great!!!! Jesse was very nice and personable, no sales pressure tactics. He took the time to work with us and showed us several cars. We went to at least 5 other places before finding this one, by far the best. If you are looking for an honest good dealership this is a go to spot.
Wow! Aloha Auto is so great! They were very professional and very friendly! I will definitely be back and I recommend this business to the whole wide world!
I was in need of transportation on a budget, and this place CAME IN CLUTCH with a fantastic deal on a Scion Tc. A young enthusiastic guy whose name I believe is Jesse Taguro, was a fantastic help in getting the vehicle into my hands. 5/5 would buy here again.
Keala and Jesse were very helpful throughout the whole process.
As one of the most difficult customers they have probably had in a while, Aloha Auto is there to make the sell. Keala was awesome patient and gave me an amazing deal. Have already recommended them to a few friends! If I ever have to buy another car I will definitely be back.
It was great working with Aloha Auto Depot. They are very responsive, friendly, and straightforward. We worked with Paul and Jesse and they were great. The purchasing process was very efficient and they seemed transparent and honest about pricing. After we purchased our new car, they even washed the car we drove over with because they saw how dirty it was (we had parked under a tree recently). Aloha Auto Depot also seems like a nice local business that treats their employees well (we were told that commissions are shared across the team, which is different from other auto sellers).
Very nice folks. I wish I didnt have a limited budget so I couldve bought the car (I dont wanna finance), but thats ok. I recommend them because theyre so courteous and even if we dropped by to check out a car 45 mins before they closed, they accommodated us. Top notch customer service.
Jesse, Paul and the rest of the team are super nice and easy to deal with! The cars we checked out were in great condition and they were very honest and transparent in answering all our questions. Highly recommended working with them!
Jesse was awesome to work with. We got a great car with military discount and a low interest rate through a recommended credit union. I’m hopeful the car will last a long time and be reliable.
They were more knowledgeable about what I needed than I was! They answered every question I had and I was able to see or test drive any vehicle that I was considering. There was no rush and they spent a lot of time with me making sure it was a decision that I would love. In that regard, and every other, they succeeded tremendously!
The only reason I put 5 starts is because there’s no 100 stars!!Super Professional, knowledgeable, honest and friendly staff…Paul was above and beyond and he’s very informative. well done Paul, well done AAD!
Jessie did a great job showing us a car in the lot. Very knowledgeable, friendly, and honest.
Absolutely Wonderful Customer Service Paul!I highly recommend Aloha Auto Depot LLC.They know what theyre doing!I was able to communicate via Text about any and/or all my information that I needed to about my New Vehicle. Paul was so very patient with me; especially during this Covid-19 pandemic. It didnt take no more then just a few minutes via Phone and Text Message to purchase Virtually; Painless.I was very pleased with your Communication with me thru out the day! And when I asked if dropping off my New Vehicle was Okay; You were Very kind and willing to bring my New Car to me and that is Epic Customer Service Paul! I am very much Appreciated. Definitely 5 Stars & I am Referring everyone I know who is in search of a Vehicle to you. Thank you so much Paul.
I left a message anout a vehicle I was looking for and in minutes I got a text from Jesse. I called him back and confirmed with him on the vehicle that I wanted. He answered three questions that I had and my mind was made up to purchase that vehicle. I went to my credit union, they called Jesse and from there everything was moving forward with the paperwork from Jesse to my credit union. I live on Maui so I made a small deposit to hold the vehicle until the paperwork was finalized. Jesse took care of everything which made it easy, effortless and painless for me living on another island looking for the right vehicle. I looked at a lot of websites, made a lot of phone calls and left a lot of messages but today I found a place where Customer Service is awesome!! I would recommend Aloha auto depot to anyone who is looking for a car where the salesman puts you first! Thank you Jesse, you deserve a bonus!!I
Mahalo to Keala man wonderful customer service very patient and understanding of needs to look for in a car.. big mahalos to keala thank you again for another good car buying experience !!!!
Mahalo to Keala Buhr at Aloha Auto Depot. Keala was very responsive to my inquiries concerning the 2015 Lexus RX350 they posted on Craigslist and Facebook. Doing my research I knew their published price was fair and reasonable for the year, mileage and condition of the vehicle. The car’s description was everything they posted, no bait’n switch. Aloha Auto Depot is a boutique dealership not a mega name dealership … the difference is personal sales approach without the heavy pressure, mind games or slimy sales tactics. Together Keala and I looked at different options for the purchase and in the end it was a win-win situation for both parties. My wife who loved her 2009 Lexus RX350 is extremely happy with her new 2015 Lexus as we both celebrate our 37th wedding anniversary gift. Chris, Keala’s boss, threw in a full tank of gas as a gift … class act. If you’re looking to upgrade or acquire another vehicle check out Aloha Auto Depot and ask for Keala.Mahalo, Clay
We have bought several cars from Aloha Auto for our business and have always had a great experience. The amount of paperwork is minimal and the buying experience is fantastic. I refuse to buy cars from other dealerships because of the high pressure tactics and the long hours they waste of my time. I either buy on-line or a Aloha Auto.As you know, you get what you pay for and cheap cars sometimes have deferred maintenance. The cars we have gotten from Aloha Auto have had very minor problems that were easily corrected. We will continue to buy or cars from them and recommend them to others.
Got my car from here and they were extremely friendly and nice! I just moved from California and they even gave me advice on things non car related. So personable and friendly, this is the best experience I’ve ever had.
I had never bought a car before and I had the best experience here. Everyone was so nice and Paul the sales man who worked with me on my purchase was so patient and helped so much!! Would definitely recommend this place and I would be happy to go here again in the future if I find myself on the market for a vehicle
Honestly not a bad thing to be said about these guys and their team! Super friendly, easy going and most importantly honest and up-front. The wife found an ad for a specific vehicle they were advertising on-line so she reached out to get more details. They answered her call after a few rings; off to a good start. They were very friendly and helpful over the phone, answering the couple of preliminary questions we had. We then scheduled a time to come down to check out the vehicle. Since I work typical hours, we scheduled to meet there after my shift which gave use about an hour total before they closed. We arrived and they had the car we were inquiring about right out front waiting for us. We were immediately greeted by Keala, who turned out, was the rep my wife was in communications with earlier. He was very outgoing and you could tell he was just a genuine kid.He grabbed the keys and walked us to the car. I will say, because we came to look at a specific car that was kind of a unicorn (older mid-size SUV w/ ridiculously low miles), he had zero selling to do. We were specifically looking for that type of vehicle and this one was mint. We both knew either we like what we saw and were buying it or the next person coming to look at it would be buying it. He took a picture of my DL and due to COVID, handed us the keys, told us to take her for a spin, hit the highway to really test her and just be back in 10-15 minutes. We returned and liked the vehicle. It was time to negotiate and iron out the details of the sale. We had our price in mind, they had theirs and after a few calls to the owner/manager we were able to come to an agreement that I think we were both happy with. The whole process took less than an hour. It was a very pleasant experience and we definitely recommend Aloha Auto Depot and Keala if you are looking for a great deal and a positive vehicle purchasing experience.
Never bought a car on my own before but it was a low pressure situation from Jesse. I will have to update in a month on whether or not it truly was a good purchase. A downside would be theres nowhere to park so you have to get dropped off there.
Very good service, never felt pressured, and Jesse helped with resolving any issues I had.
Jesse was super helpful and we were in and out with a car in under 30 minutes!
These are the most friendliest people I have ever dealt with when it comes to cars. Currently leaving island and needed to sell my car. I have 2 weeks left, and in the mean time they gave me a loaner car which was sick! Highly recommend!!! :)
Did not expect such a good experience in this post-covid used-car market, but Keala was very knowledgable, honest, and helpful in finding a reliable used car that suited my needs and budget. They have a large selection and the staff here were great to do business with. I would highly recommend! Thank you Keala and Aloha Auto Depot :)
Absolutely horrid experience through and through. Sold me a car with 5 check engine codes, but not a single check engine light on the dash. So they turned off the light to sell the car (extremely illegal). Save your money and go get a car from a credible dealership who isn’t going to screw you over.
Great, nice people. Answered every question we had and made the process very easy
Really Mom / Pop feel. Staff was very friendly but auto sales part seemed felt secondary to their auto detail business.
My wife and I bought a used 2000 Toyota Solara from Aloha Auto Depot. Their staff was so friendly and accommodating. Paul Cross was helpful in quickly understanding what we were looking for and helping us identify a good couple vehicles for us to look at. Later when we came in, both Jesse and Keala were very helpful in showing us the cars, answering any questions we had, providing a Carfax report on each, and being very friendly and professional. I’m looking forward to working with them in the future.
Great buying experience at Aloha Auto Depot! I worked with Jesse throughout the entire buying process. I had my eye on a Mazda3 and Jesse and one of the other workers (I forgot her name) were super helpful with test driving the car. He provided me with the Carfax and was transparent with any issues about the car. There were some issues with the brakes and the battery in the key fob, but Jesse made sure to address those issues before I finalized my purchase on the Mazda. Brakes were fixed, key fob battery replaced, and a safety check conducted prior to finalizing the deal. I appreciated the service and willingness to help from Jesse - but the entire place seemed to give off that vibe. Very friendly and welcoming place. Upon finalizing my purchase, Jesse explained everything to me with transparency, and made sure everything was good. I would highly recommend going to Aloha Auto Depot if youre looking for a used car!
My car broke down right in front of Aloha Auto Depot and it really couldn’t have broken down in a better place (even though I was in the middle of the road). Jesse and another guy came running out to help me get my car out of the road into a safe spot once they noticed we were in trouble. They took a look at the car and tried to figure out what was wrong even though I wasn’t a customer. Eventually they called their tow man and arranged for him to tow my car home. Jesse waited till the tow man came and made sure he found my car because I couldn’t wait for the tow man, he also stayed in touch with me throughout the whole process. The guys here as well as the tow man (Woon & Son Towing) were so great. I felt so cared for through this really stressful afternoon. Everyone go give them business!
Working with Aloha Auto Depot has been great! The staff and service are amazing. They won’t let you down.
Great service, good prices
If you want to be asked “how are you going to pay for it?”as soon as you walk in, go here!!! The way they treat you will be based on how you look (better be Japanese) and your payment type. Probably will report them for discrimination.
Paul is the BEST!! He is so helpful and trustworthy. I love my new car!
Aloha Auto Depot is a small dealership out in Kalihi. My husband and I were a little sketched but please dont let the looks fool you! Their customer service is outstanding and very personal. Theyre friendly and seems genuine in trying to work with your budget. Very great atmosphere compared to the bigger dealerships. We worked with Jesse and he was just great. Very straightforward and knowledgeable. I would highly recommend to anyone!
If I could give Aloha Auto a 10 stars I would! They are hands down by far the best in the used car dealership industry on island. KEALA BURH was amazing throughout the entire process and did an excellent job in ensuring the end goal was met “A great car at a great price.” Keala is not just great at what he does, he was patient, understanding and kind. His customer service exceeded my expectations. Thank you for going above and beyond. If you are in need of a vehicle Aloha Auto is your place to go and everyone there is just super amazing and helpful. We so appreciate doing business with you all. Keala thanks for continuing to provide excellent customer service like no other!
Awesome service 👏Best in hawaii
Found my car on their site, had an awesome experience when I went in to test drive it. Super friendly service, happy and willing to help and negotiate. Now Im a proud new car owner!
AMAZING STAFF AND CAR!!! Bought a 2013 Nissan Sentra from there almost 1.5 years ago. Car was running well and still is! They were so awesome and friendly and helpful! They do a pretty good job, for there only being a few guys that work there. No pressure at all, answered all my questions and were very transparent. I will buy from these nice young folks again when it’s time for me to switch cars!
Very positive, no pressure, no shady vibe from this family business. Would recommend buying a vehicle from here: also took the time to explain the current situation with title delays. 5 plus stars!
Keala was very helpful and patient with us. We came up with a price that was affordable for us and did so with no hassle and not a lot of back and forth. Would definitely recommend shopping here for a used car.
Paul was great in taking the time to show us the vehicle we were interested in and definately answered any questions we had. Jesse was also awesome to work with. He was quick to complete our paperwork and was able to hand over the keys to our Rubicon in such a short time. They were both pleasant and honest guys and we didnt feel pressured to purchase a vehicle. We would highly recommend Aloha Auto Depot to our family and friends thats looking for a used vehicle.
We had a scheduled test drive for 12:30, and couldn’t find the location. After calling multiple times no one ever answered. They need to fix their google address & customer service.
Jesse was awesome and extremely helpful. Paul helped us to get the SUV we wanted and we were so thrilled. I would highly recommend Aloha Auto Depot. Thanks so much for being so great to us!
Small dealer by Salt Lake. Really great team of staff who are willing to work with you to make the sale happened.
Very friendly and kind staff! Paul helped me get the vehicle i wanted and my trade in at a very good value as well, which i did not expect, but it just made the transaction short and sweet! Thanks again guys.
Great service! Keala assisted us start to finish; was super helpful, worked with our schedule, and made sure we were comfortable in what we left with. Glad we picked Aloha Auto Depot.
Jesse was absolutely wonderful! He was helpful, honest, and patient. Definitely recommend!
Aloha Auto is a great dealership to get a vehicle from. They worked with me and my wife to make a great deal for my Nissan Titan. Paul was very professional and quick to respond to my questions. He even came in on his day off to finalize the paperwork and hand me the keys. I would recommend this dealership to anyone. Mahalo guys!
The salesmen were very courteous and willing to answer questions, and there is a decent collection of cars for any price range on their lot. Not all of them are 100% clean for test drives, but the dealership does clean the car before handing over the keys if you decide to purchase. Edit: 5 stars cause the puns were great
Have you noticed theres only good rating on here. No one has all 5 star ratings. If youre picking and choosing something is wrong. Buyer beware, dont end up like me. Vehicle sitting in the parking spot cause they are to lazy to get my registration, now more than three months. Sad......Why dont I get a response from the owner? Its fraud, thats why. Three months without a title. I cant even drive my car now. Its totally illegal to drive......What a joke. Its time to lawyer up. I know who you are. Douglas Buhr, Minako Hirakawa, Chris Koyama, you cant hide.
Just purchased a vehicle from Aloha Auto Depot and everyone was super nice! Jesse was very prompt, polite and professional! His manager Chris was just as awesome as we worked a deal over the phone, and even April the girl in charge of the Title exchange process was super nice!The car represented was accurate and fair and the entire process was a painless one.I’d honestly say this was one of the top car purchasing experiences I’ve ever had! Not just because of the kindness but also because of the professionalism and the fair offer for my trade in and the price on the car I bought from them.I would highly recommend them!!
This place works with all its customers and makes everyone happy
Keala at Aloha Auto Depot was the best of help. Great customer service and really helped us make something happen same day. He took great care of us and made sure we were comfortable and didn’t seem to mind all the questions we were asking.
My experience was great! Friendly and patient staff all my questions were answered I would definitely buy here again! Keala was very informative, friendly and made the process of buying a vehicle very easy! Great family owned place of business! Will refer all my friends here if they’re looking for a vehicle. #goalohaautodepot!
Keala was great and made car buying easy & fun experience!
Really over the top customer service! Made a appointment with Jesse came right out to give us keys to test drive. Was very accommodating with our budget and gave great prices on extended warranty for used vehicles. Only drawback is it is a small place, but definitely wasmore satisfied than working with the bigger dealerships!
Thank you Jesse so much for helping us find a great car at a great price!You gave honest and excellent service which made us feel more comfortable when it came to buying it.
Alright these guys went above and beyond. So thoughtful and patient. We basically went through their entire stock and not once did I feel rushed to buy anything. We got very close to what we wanted to pay. Every problem we had with anything they looked into it and did what they could if they could. They do not push cars down your throat. Awesome experience! Thank you guys for a quick worry free time in buying a car for the family.
Nice guys like most sales people. I bought a truck from them off island and they sent it to me.
They worked with us on our concerns, needs, and of course wants. We found the perfect car for our family. Just in time for me to start my new job as well. I highly recommend them. Very friendly and professional. Will not beat around the bush. Thank you so much Jesse!
I HIGHLY RECOMMEND ALOHA AUTO DEPOT. I BOUGHT MY CAR FROM ON LINE IN DC FOR MY DAUGHTER IN HONOLULU. THE AFF WAS SO PATIENT AND WORKED WITH ME. THEY BROUGHT THE CAR TO MY DAUGHTER TO TEST DRIVE THE CAR BECAUSE SHE COULD NOT GET THERE. THEY WERE TOTALLY FAIR AND ACCOMADATING.
Aloha Auto Depot went above and beyond for me. They answered all my questions plus more, and truly made the car buying process easy and painless. I would definitely recommend this dealership.
We had such an awesome experience buying a car here. Wonderful customer service and better prices than anyone around! Each person on the staff was so personable and friendly. Would definitely recommend!!
I bought my cheap “island car” from them and the overall experience was great! Car was fairly priced and as advertised. I discovered an issue with the car the day I got home and sent an e-mail about it, the manager called me within 20 minutes, apologized and offered to take care of it. Very fair and pleasant experience. Would buy from them again!
Better then shaka boyz, Great help got me into a great car, great customer service, 100% reccomend
Very friendly and helpful. Quick and easy process. Ask for Keala!
Big thanks to KEALA BUHR on helping me get the car I wanted.Was very friendly and easy to work it! Most importantly made my first car buying experience smooth as possible and quick! If anyone is looking for car head over to Aloha Auto Depot and ask for Keala! He wont disappoint you ! Mahalo keala. Appreciate it big time. Much love
Good variety of vehicles, priced right! Attentive and professional to customer needs! I recommend stopping by so you can spend more time driving your new vehicle and less time searching for one!
Super nice and helpful. They took into consideration of my request for the vehicle and helped with everything that I wanted done with the car. Thanks again for the great service.
Jesse was an awesome salesman. Very friendly & professional. Highly recommend this car lot. Please tell everyone you know. ALOHA
Super friendly and helpful! Was there for about an hour and drove away with a quality car!
One of the best car buying experience I have ever experienced! Seiya is an exceptionally pleasant person to talk and deal with. Truly living up to their name Aloha Auto. All our questions about the car were answered in the most Aloha and Pono way. I would totally recommend Aloha Auto Depot.
Seiya, Keala, and Jesse all helped me out throughout several days and working with a specific budget in mind. They went out of their way to assist me in finding the best fit as well as the vehicle that will probably outlive me! 😂 thanks to you guys and I’ll be back.
Aloha auto depot has very friendly staff and they will work with you.
These guys are great. They really work with you and are very attentive, and cater to the customers needs! Singly recommend
The staff is really friendly and nice. We got a nice car right away. So far, cant complain
Had a great experience purchasing a car from Aloha Auto Depot. Im used to spending HOURS sitting at a dealership while the salesperson makes several trips to the manager to discuss pricing. But at Aloha Auto Depot, I test drove the car, negotiated pricing, filled out the necessary paperwork, and purchased the car in less than 1.5 hours. Jesse was great! No pressure, very honest about the cars flaws, knowledgeable, responded quickly to some questions I texted him, and followed through with having the cars interior cleaned up and odor removed. I bought the car on Thursday and picked it up Saturday morning. I would definitely purchase from Aloha Auto Depot again.
My new best friend is Keala @ AADepot on Kalihi near Watanabe Florist...Don Bucky
Amazing customer service! Worked with us in price as our budget was extremely firm. No hustling, straight to the point, and fast paperwork. Would definitely buy another car from them again!