user
Petes Auto Services
18678 Dixie Hwy, Homewood, IL 60430, United States
Appearance
Petes Auto Services

Comments
Mi
Review №1

Awesome experience! Mechanics are polite, friendly, very knowledgeable. They explain everything and take their time. I would recommend to family and friends. With this kind of service, look no further. All very nice people!

Fe
Review №2

The guys at Petes are great to do business with, I took my vehicle in for noise red end, and they found that the u-joints were bad. All repairs were completed. Im very happy with there work.

Br
Review №3

Excellent service, reasonable prices. I will use Petes in the future.

Be
Review №4

Reasonable prices and quick service

Pa
Review №5

Best auto serviceBest priceTake my fleet of 9 vehicles there!

Pe
Review №6

Great place to get your car worked on! Friendly & knowledgeable

Ch
Review №7

I have been taking our cars to Petes Auto for many years. They are honest and do good work.

Er
Review №8

Been going to Petes for decades. Always top notch service

Br
Review №9

Very helpful and honest

Li
Review №10

We chose them because its in the neighborhood and only 1 mile away. It has not worked out to our benefit. Our van has had repeat repairs for the same issue with Petes Auto. For instance, repairs on fuel filters and associated items. Also, while they repaired the blower for the heater, they disconnected the rear so that now the van is not fully heated. Our last repair was for a fuel leak. Instead of simply stating that they did not have the skill to repair it, they helped our van for almost a month with no activity. Finally, we had to just go and get it and take it to a service center that was able to make the repairs within days.

C
Review №11

For the past 10 years my family has been loyal customers to Petes Automotive Specialties and have had a seven or eight cars serviced here. Over the years weve always had a great experience and trusted Dane and his crew to get the job done. This past year the customer service experience has severely declined. Ive had my car repaired there three times this year without receiving a quote or estimate first to approve the repairs that are needed. As a result, I never know how much the repairs are going to cost until the work is done. As one can imagine, that can cause a quite a bit of anxiety as the costs of some repairs can be over $700. Ive asked Dane and his staff each time to give me a quote over the phone before carrying out the repairs and they have ignored me every time. Every mechanic and dealership Ive worked with in the past has ALWAYS provided a quote before they proceed in repairing my car. I find this highly unprofessional and greedy. When I spoke to Dane over the phone about not giving me a quote before the job is complete he completely brushed me off and was unapologetic but I guess thats the type of response you give to a loyal customer for 10 years. Ive noticed over the years that the customer base has dwindled so my guess is that the business needs the money. If it were possible I would rate Petes Auto Specialties a negative five.

Be
Review №12

Good, honest mechanics. Especially Ken.

Th
Review №13

Petes is always great! Dane and Ken are fantastic!

Ro
Review №14

Wonderful local garage. Always good, helpful, and friendly.

M
Review №15

Prompt and great customer service

Ph
Review №16

Excellent service with superior expertise.

Da
Review №17

Came in with a problem. Car not running properly. Had the vehicle towed in and it was repaired and ready to go, next day. Even their pricing was exceptional. This is my new mechanic and I am recommending him to all my friends and family. Very fair, competent and Dane is a great guy to talk with as well.

Se
Review №18

Nice professional mechanics. No run around.

ce
Review №19

My wife took our 2012 x5 there for spark plug change. Come to see that they only changed 4 plugs instead of 6 . ovious they didnt change the 2 hardest to get to.

LI
Review №20

We picked up our car on Friday, November 16, 2018 after an alternator was replaced. This was the diagnosis given. After paying over $500.00 for this repair and driving away, our vehicle would not start at the end of day! Family is stranded and requires a jump from another family member. Shop not open on Saturday! Lets see how they will make amends today. Will be there first thing this morning!

ki
Review №21

Dane and his team are amazing!

Sh
Review №22

Saved my car at a reasonable rate for labor and an engine. Truly a neighborhood gem.

Ce
Review №23

Great service here. These guys really care about their customers!

Ra
Review №24

Friendly place, fixes car problems fast. Ive brought all my vehicles here, theyll fix only what you ask them to and what is required. Dane is manager.

Ka
Review №25

They take advantage of women and over charge them!!!!... Im a local and was charge $250 labor for a part that was $68

Ma
Review №26

Very fair

C
Review №27

A good local place to fix the car. But sometimes the total cost for repairs can be a little bit expensive.

Je
Review №28

Such an amazing team at Petes auto!

Jo
Review №29

Great Service. Close to Home. They work on just about any car.

Ry
Review №30

Said nothing was wrong with my car and that they were going to drive it around to check for any noise and its been 3 days still no call back. But when I called them they said they dont know whats going on with my car, very unprofessional place and I will never be going back

Jo
Review №31

Honest company, very fair and upfront

Wa
Review №32

Its a fair automotive shop

Ki
Review №33

Honest and awesome work!

Information
2 Photos
33 Comments
3.8 Rating
  • Address:18678 Dixie Hwy, Homewood, IL 60430, United States
  • Phone:+1 708-799-0230
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations