I was introduced to Spangler Restoration late last year at a sister property. In December, I moved to another property and was pleasantly surprised to see Kelly at our office. Kelly planned an amazing lunch and learn for myself and my staff. A few months ago, I needed Spangler to do a project on my property and I emailed Kelly. She was able to get someone out the very next day to give me an estimate. Spangler came in with the best price for the work we needed and completed the job in a timely manner! The work was great too! Spangler offers so much and I will definitely use them in the future!

We are pleased we chose Spangler to restore our home after our fire. My very first phone call was returned promptly, and our initial appointment was set up for a short time later, and Brandon, the Program Manager, arrived on time for this appointment. He spent a lot of time with us, and he inspired confidence from the very beginning. Nate was our Project Manager, and he was very responsive and accessible, had all the right answers, and was great to work with. He worked directly with our State Farm Claims Handler to make things go relatively seamlessly. We are pleased with how our home looks now, and we would use Spangler again and recommend this company to our friends.

We have worked with Spangler Restoration on several projects at our community. They have always been very professional and attentive to our needs. Our clubhouse had a major pipe burst this past year and they work diligently on getting our clubhouse put back together very quickly. Kelly has been great to work with and helped us organize a fantastic resident event with the local Fire Department at our community.

Spangler Restoration was able to meet with me the day of the fire to help me assess the damage in order to even know if I should file a claim with my insurance company. Once we determined what needed to be done, they helped me through the process of getting everything into my insurance company so that my claim was addressed as quickly as possible. Their work crews did an excellent job of cleaning up the smoke and soot damage, cleaning out the HVAC system, repainting everything in the house, and cleaning the flooring. We were very impressed with the work done!

We had a leak in the master bath in our newly purchased home. The ceiling was a mess. Our insurance recommended Spangler. They did a great job with fixing everything. It is beautiful! Our project manager had great insight as to how it would look in the end. It was a pleasure!

My floors turned out great! They stuck to the schedule as proposed and even finished early.The time, energy and effort put into my floors by all the staff was greatly appreciated. Mrs. Shay is amazing :-)

Since working for State Farm, I have had a lot of experience with working with several restoration companies in the Charlotte area. I can confidently say that Spangler Restoration is the best one out there! They are quick, easy to work with, and take great care of our customers. Thank you very much to the Spangler team and keep up the great work!

Kelly Ziegler and the Spangler Restoration team are phenomenal. They take care of what needs to be done without me having to worry about whether or not my properties will be restored properly. Customer service from them is the best and I recommend them to anyone or any company needing restoration services.

We had an issue in a residents apartment and Spangler Restoration came out and went to work. Tim was great through the process, he even took the time to help our resident understand how to ask questions of her insurance company so she can get her damaged items replaced. I would highly recommend Spangler Restoration!

I had a great experience using Spangler to restore a kitchen fire at the apartment community I manage. They came out quickly to take a look at the damage and estimate the repairs. They also made it very easy for me by working with my existing supplier to get the materials and took very little time to complete the project once the materials arrived. We completed the walk-thru together and I was very happy with the process. They came in lower than other companies I priced out as well.

Spangler is great. Their representative Brandon Kelly is always very helpful and knowledgeable. I appreciate Spanglers quick and direct nature.

When the property that I manage had a pipe burst back in January, we called Spangler. They immediately came out and began water extraction. Our account manager, Kelly, even came out and helped to reassure the effected residents. Spangler was there for us every step of the way and Kelly even bought lunch for my entire staff the day after The Flood. This was a very kind gesture that definitely helped relieve some of the stress. If I needed anything, all I had to do was call Kelly and I knew it would be taken care of. I highly recommend Spangler!

I was introduced to Spangler this year. Kelly is knowledgeable, helpful, and just all around wonderful to work with. Jason is thorough when providing estimates, and scheduling is quick. Great company!!!

Spangler was extremely efficient and easy to communicate with when they completed repairs on my moms house! I would recommend them to anyone :)

Spangler Restoration is an amazing company! Kelly Goehl was quick to respond. She was very knowledgeable, as well as professional! I will definitely recommend this company in the future!

During a delivery of appliances to my home, the front door and storm door were damaged. The store selected Spangler Restoration to do the repairs. I am inpressed by their quality of work and would use them again.

Very reliable! Quick service and amazing customer service!!

Good company with good workers, they were available even on the weekends. I have no complaints.

Spangler Restoration was my worst experience as a homeowner and I regret ever doing business with them. I hired Spangler Restoration in June of 2018 for fire damage repairs to my destroyed garage and other areas of the home through my insurance company recommendation. It’s been a constant uphill battle from the start of construction to this point. I spend several months going back and forth on the work that needed to be done during construction. I would literally have days where I would give my project manager directions on the work that needed to be done, he would agree and proceed to do the exact opposite of what was agree upon. This lasted all the way up to March of 2019 with issues still unresolved, mind you that the project was supposed to be finished in September of 2018. I finally had to terminate their services to do any future work due to quality of workmanship, lack of understanding on the work that needed to be done, and timeframe for the completion of the project. As of right now Im having issues with the settlement and getting credited back money owed on issues Spangler Restoration agree to credited me for. From personal experience I would advise you to review Spangler Restoration thoroughly before hiring them to do anything.

I felt like I was dealing with friends. Very good communication and follow through. I would highly recommend.

I cant express how happy I was with the services I received from Spangler. We had a water damage due to a plumbing issue and they came over quickly and removed all of the damaged sheetrock and flooring and they even left everything very clean after the removal. They then had their repair team come over and they repaired the sheetrock and replaced the flooring. I couldnt be happier with the work or how quickly everything was done! Very professional team to work with.

Prompt and professional! Will definitely use again in the future. Highly recommend!!!

Horrible company. DO NOT USE FOR ANY REPAIRS.... This was by far the worst restoration/contractor/service company I have ever dealt with in any city Ive ever lived in. It would take days to write out every single detail of where they messed up or lied or were just completely incompetent in the repairs to our home.It started with Hurricane Michael back in October of 2018. We had a tree go through our roof while we were home, scaring our kids and destroying our roof. I asked a friend of mine who is an insurance agent if he knew of a company that could come out quickly. He called around and one of his guys had recommended Spangler. They came out the next morning and removed the tree and tarped the roof to prevent further water damage(at least that was what we thought).Weeks went by and we had not received any plans as to when our roof would be fixed. Rain continued to pour down and was coming into our attic and getting underneath the tarp. Calls to Spangler were left unanswered and we continued to get the run around when our roof would be repaired. The excuses started to come in from Spangler that there was confusion on their end because they didnt know if the Greensboro or Raleigh office was taking our job. Having listened to that I knew that we were in for a long and painful situation.Their estimator came out at the same time as our insurance adjuster came to do the estimate. Well, after their estimater(who they said had since left the company) estimated multiple areas of the home that werent damaged and things were listed incorrectly on their form they said they had to bring out another guy who would do it correctly. That took an additional 2 weeks. So meanwhile, were in the middle of DECEMBER now. Once the new estimator came out and looked over and took his notes he said hed take that back to our insurance agent and things would get taken care of. After that happened and I told them that Im not sure what we were waiting on as the insurance adjuster had already came out, they said theyd just use that estimate to do the repairs....which struck me as completely ridiculous as we just wasted 2 additional weeks waiting on the new estimator to come out only to be told that they were going to use the existing estimate from our insurance agent.After that, they said theyd be out to fix the roof on Tuesday, which as luck would have it was planned for after the foot of snow that was coming our way. So its mid December, still no roof, and now a foot of snow on our house with just a tarp.Finally, they fixed the roof. I had to go up into the attic to ensure that all of the areas that had been damaged were fixed. Except for the fact that I found one area that the roofers decided just to cover up with a 2x6 block of wood instead of replacing the entire piece of plywood. I immediately called Robert and he said itd be taken care of. The next day I got home and asked if it had been handled to which i was told yes, i can show you pictures. I told them that was unnecessary and that I would check it. They had already put the new shingles on and of course when I go up in the attic to look again, the same block of wood is still there covering the hole. I got the roofer up there and showed it to him to which he said its not a big deal, we can just seal around the edges, its fine. I said that there is no way we are paying for a new roof when all it was was patchwork. He complained about the fact theyd have to rip up the new roof just to replace that board. I told them thats their issue and that I advised them of this problem prior to them putting new shingles on. That was finally fixed but delayed the roof another day. So now it took 1 week to put on a new roof that should have taken no more than 2 days. In total it took 3+ months for them to fix just the roof. I told them that I would repair the inside of the house myself which included new ceilings in 3 rooms and new carpet. MYSELF! There are so many other things that went wrong but Im out of space and patience. Feel free to ask for the rest. NEVER USE THEM.

Our house was severely damaged in the hailstorm on September 1. We hired Spangler because they were recommended by their competitor CRC, who was already booked out with repairs. Spangler quoted us a 3 week job, and we signed the contract in early October, after going back and forth with insurance.The 3 week job took them until the end of March (nearly 6 months) to finish. Delay after delay. I cant count the number of times I was told that someones van or truck had broken down, and youd think a construction company would properly maintain their vehicles and equipment. They also claimed weather issues, but there were strings of bright, warm, clear days where they never showed up, or bothered to reach out to us at all. I had to constantly call their project coordinator, who would promise me that the crew would be on site the next day, only to have them not show until a week or two later.The roof repairs and interior paint work were spot on, and finished early. The siding took forever for them to get to, but it generally looks decent. They left a lot of minor damage to the siding trim all around the house, though.However, the repair work they did on our deck was awful. Despite 4 coats, the stain is splotchy and uneven because they never stripped the original stain. They left their painters tape up, which I had to take down myself. Some of the tape cant be removed because trim went up over it, leaving several thin strips that can be clearly seen. And all the new wood is attracting carpenter bees, a problem we dont have anywhere else.They failed to properly install a $220 custom screened pet door we purchased because the crew didnt read the instructions, and they didnt keep the door sweep that came in the box. They had to come back out, and they installed a third party sweep that looks like they spent all of $2 to buy instead of one that matches the door. They installed it unevenly, so there are several gaps, allowing wasps into the screened-in area.During the process of this job, I was told several times by Spanglers subcontractor, D&R, that they had fired a different member of the crew for incompetence. Not at all confidence-inspiring.I will never hire Spangler or D&R for another job.

Great People to work with, Honest and Professional.You can see they really care about their Customers

Highly qualified and respectable organization. They always do whats right for the customer!

Awesome company!!! Highly qualified and caring employees!! I highly recommend!!

Prompt service! Spangler Restoration helped rid several of our apartments from smoke and pet smells.

Great company to work with! They go above and beyond to help during what can be a very stressful time!

Great people and a great job.

Spangler really helped make something terrible into something we could handle!