Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed. The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest. We did not end up having mold and was a huge relief as this was the kids bedroom. Based on this one experience, we will have them as a go-to for any issues in the future. THANKS SO MUCH DALE AND TO THE RESORATION EXPERTS TEAM!!!

Im in the process of selling my home while working with a relocation company. The home inspector found a small area of suspected mold so I called Restoration Experts to come out and remediate the spot as required by the relocation company. Dale came out but believed that the spot was a stain and not a true mold growth. He told me he wouldnt feel right charging me for remediation and instead told me a cleaner to buy and spray on the spot to cover my bases. He also wrote a note detailing his findings to the relocation company for me. Dale went above and beyond for me.

Restoration Experts was great! On Sunday Morning our kitchen ceiling was showing signs of water damage. I responded to their googled listing and was called back Sunday night. Early Monday they arrived to assess the damage and immediately started to remedy and fix it. They had to dry out the bathroom above the kitchen and the space between the bathroom floor and kitchen ceiling. Then they had to replace the ceiling drywall, kill the water stains, and repaint the ceiling and all connecting ceilings. In the process they willing repositioned a light fixture. They finished one day and at the end of that day I could still see water stains, so I contacted them. Early the next morning they arrived and corrected it. During the time they worked on our house, the approximately 10 different men were always punctual, personable, helpful, careful of our belongings and considerate. I rarely rate things at the highest, but they deserved far more than the highest! Tyler Wallace was absolutely the best.

I cannot say enough about my experience with Restoration Experts. In a time when I was distraught with significant damage to my home, having this company as YOUR representative made all the difference. It is clear they have operationalized EXCELLENT customer experience. That being said at the end of the day not only is what company you choose which can make a difference but who executes on the service matters. I must give huge props to both Jake Nix and Frank Burke for their empathy, professionalism, constant communications, timeliness, and willingness to answer any and all questions I had, no matter how long it took. I HIGHLY recommend this company....and if you have the opportunity...ask for Jake and Frank. PS I am so pleased with my experience thus far I am engaging them for the entire repair work.

I would not recommend this company at all. I had to switch to a different one half way through and they are having to go back and fix what this company didn’t do for a Cat 3 water damage. Also, much of my stuff was additionally damaged by them! Grrr!!!!

I highly recommend Restoration Experts of NC! They were timely, professional, and knowledgeable. My husband and I hired them for restoration services in our newly purchased home, specifically from previous water damage. Dale and Frank did a phenomenally detailed job and provided great customer service. I would definitely hire them again.

We had Restoration Experts of NC come out to look at some possible mold in our home. Although we didnt end up having to use them for work, they were thorough in checking our home to make sure we didnt have any issues. I would definitely use them for future needs!

Restoration Experts of NC come out to inspect some efflorescencein my crawl space that popped up on an inspection report. They inspected the crawl and were completely honest and transparent, telling me I didnt need any repair work and explain gin what the efflorescence was (salt). They recommended a few small tweaks to increase air flow and minimize water vapor. Couldnt recommend these guys enough. Thanks!

Very promptly responded to my inquiry, very thorough, very professional.

I used these guys in my home for mitigation purposes following a major water leak. Jake and Hannah were great to work with and their response time was very quick. There crew was very professional. Their crew did damage an item or two during the process but my main motivation for leaving this review was because of this. The owner of the company met with me, addressed my concerns and did the right thing when it came to making things right on the damaged items. Integrity was the word that came to mind and that is invaluable in today’s business environment. I’d recommend these guys to anyone and while I Hope I never have to use them again, they would be my first choice if the situation arises again.

OUTSTANDING SERVICE! Jake, Ryan, and everyone else that assisted with my water damage did an excellent job. They provided great communication and I was never confused about anything relating to the job or left in the dark. They’re polite, professional, and courteous. I HIGHLY RECOMMEND them to anyone who needs their services.

This is an honest company. I had a water leak issue and called Restoration Experts for a free estimate. They sent out Dale and Connor. They checked my floor and the crawl space and concluded that I could take care of this on my own with a fan and I shouldnt spend any money to have someone else dry the floor. I hope I never really need them, but if I do have another water issue they will be my first call.

We recently experienced a water break while out of town. When we got home we had found that the water had saturated a large portion of our home. The damage to the sub-flooring was extensive. I contacted Restoration Experts and received an immediate response. Dale came to our home on the weekend to do a primary inspection and get the ball rolling for us. Dale and the rest of the crews began the grueling process of removing the damaged materials so that the drying process could begin. It took several days to complete the demo and drying. The work crews were excellent, working fast and efficiently with attention to details. Jacob was fantastic, he was able to assist us working through our insurance coverage and answering all of our many questions. I would Highly Recommend RESTORATION EXPERTS OF NC. These guys are Awesome.

We are so pleased with the work Restoration Experts of NC did on our home. After a wild hailstorm came through we werent sure what to do. Daniel and his crew (Dale, Frank and others) went above and beyond to repair and improve our home. They were considerate and super kind to my wife and two boys throughout our project. They did an amazing job working around the rainy weather and the end result is better than we could have asked for! Highly recommended for service and quality of work!

We contacted Restoration Experts of NC for a second opinion after experiencing water damage to our home. Unfortunately, we were out of their service area; however, the company went above and beyond by offering to come assess our property, give their opinion on necessary repairs, and assist with better understanding the insurance claim process. They were extremely knowledgeable and professional during their visit. They even called to follow up afterwards to address any additional questions. I highly recommended Restoration Experts to anyone in the Raleigh area!

I am thoroughly impressed with the responsiveness and promptness of this company. I experienced water damage to the master bathroom ceiling from the Hvac unit in my attic. I was referred to this company by a coworker. My initial interaction was nothing less than perfect. The receptionist was extremely courteous. She conducted several follow ups to ensure I was informed about the process. Dale Pope was also pivotal in ensuring this process was pleasant. Fortunately, I was able to get someone to come out quickly to assess the damage. Hannah Lennon (Marketing Manager) arrived at my residence on time and ready to work! She was prepared, professional and truly took the time to explain the extent of damage, need for water mitigation/mold concern and final repairs. Her professionalism truly set the bar...I highly recommend this company!

Terrific company, they did exactly what they said they would do. I would highly recommend.

Everyone I dealt with from the Estimator to the Production Manager, andthe teams who came to move the furniture, to the installers - all wereprofessional and did an excellent job. I would call them again if needed.

Ryan S. and Team came to our rescue during Chrtimas. They responded to our call immediately and did excellent work. They were not only super friendly but explained everything they we’re doing and did superior research work. I would highly recommend Restoration Experts of NC for any of your restoration needs!

We were very pleased with the prompt response to our project, attention to details, comprehensive quote for project, and timely scheduling. The staff maintained constant contact with us--start to finish--and followed-up after the project to ensure our satisfaction. We never had to leave multiple messages and wait for returned calls--they made the entire project a pleasant experience! We highly recommend Restoration Experts of NC!

The crew did a great job for us replacing damaged siding. They were able to locate the original siding manufacturer and get the same color (our house is 17 yrs. old). They were here on time and did everything we contracted for. They were also easy to talk to and work with. I recommend them.

We are in the middle of replacing our kitchen cabinets. While removing our island, the guys accidentally broke both our hot and cold water PVC pipes. Water everywhere. Our plumber recommended Restoration Experts over our concerns for how much water ended up under the hardwood floors. I called at 7pm and spoke to Hannah. To my amazement she came right over. She used a moisture sensing meter and found a few areas of concern. Two days later, she came back and checked again. To our relief, everything was good.I would not hesitate to use Restoration Experts again and highly recommend them to anyone in need of their service.

My husband and I hired Restoration Experts when one of our bathrooms had water damage due to a leaking toilet. Everyone from Restoration Experts was knowledgeable about how to handle our problem and clean it up. They took the time to explain what happened, how it could be fixed, and how they coordinate with our home insurance company to make the clean up/fix up process easier for us, the home owners. Restoration Experts technicians arrived on time every day, and were so helpful about getting us through this icky situation. We so appreciate their work. Kudos!

We had an unfortunate incident with a water leak from the upstairs bathroom. I called Restoration Experts and they helped tremendously with advising how to proceed. The work was done so well you can’t tell there was damage done. Every employee I spoke to was friendly and courteous. I will definitely recommend this company to anyone that needs their services.

Excellent company to work with. Very happy with our repairs from start to finish!

The team did a good job and provided a solid value in helping us recover from a pipe break that caused us to replace part of the left side of the outside of our house. In addition, they were able to make some upgrades and improvement ...and did a very nice job. I would hire them again.Kenneth (in Raleigh)

I have used Restoration Experts on a number of jobs. I have my own Real Estate firm and I count on Restoration Experts of NC to give me 110% each time I do business with them, as they too are a reflection upon me and my customers. I have always had great service and a complete understanding of each job that was taking place. They are very knowledgeable and have earned my trust through each service they have provided.

I was very happy with my experience with this company and highly recommend them to anyone needing restoration services! They were professional, communicative, reliable, and did excellent work in my house.

We had just sold our home in Holly Springs and were under contract. On a Friday morning, a pipe under my dishwasher burst, flooding and ruining our kitchen. After turning off the main line and a call to my insurance agent, the guys from Restoration Experts were at my house within an hour to do their job. Patrick and his team worked efficiently to tear up then restore the damage. I will continue to recommend this business to others.

I am a college professor and consultant in the insurance industry. I say that only to let you know that I know my stuff when it comes to loss, disaster mitigation, etc. I chose Restoration Experts of NC and they did a great job for me.My home was water damaged due to a clogged line in my air conditioner in the attic. I was traveling for 3 weeks when it happened and came home to find black mold on the walls of my closet and a ton of wet, dirty clothing.Restoration Experts had a crew out within 2.5 hours of my requesting one. Their team was polite, professional, and very detail-oriented. They were also very compassionate with me as someone who had just suffered a somewhat severe property loss. They mitigated the damage quickly, and, set up equipment to dry out all my carpets, walls, etc.I am thrilled with the job that they did, and would use them again anytime.

The staff was very professional and did a great job with my ac unit backing up causing water damage on my ceiling and hardwood floors.

They were prompt reliable experts dealing with my water damage and roof problems. I hope I dont need to, but I would use them again.

These guys are crooks. They did nothing to my place for months and charged me for expenses related to them not working on it. The whole time I was asking what was taking so long and they were just lying to me. Eventually they quit, leaving the job unfinished. Dont believe a word any of them say.

Awesome company