Awesome staff. Always very helpful and available when I call. Been with them more than 20 years and never had anything but outstanding customer service or delay in assistance. Would highly recommend to anyone who is looking for friendly, responsive, punctual assistance with their insurance needs!
I have been a customer of RDU Insurance for many years and have always found them to be fair, reputable and honest in all aspects of the insurance business. They may not always have the the most inexpensive insurance products but have always been competitive and well worth the extra few dollars in exchange for prompt, professional, and personalized service. In this day and age of impersonable global offshore customer service representatives, dealing with a local knowledgeable insurance representative who genuinely has your best interests at heart is very important to me and should be for most people when it comes to protecting their family and personal belongings.
We have been working with RDU Insurance for a number of years for our Auto and Home insurance needs. They are always extremely helpful and thorough reviewing changes/requests from us and often will propose alternatives that best meet our need. In the past year they helped us with a new home purchase and RV insurance. Lisa and Jennifer do such a great job; we couldnt be happier!
I have been with RDU Insurance for sometime and never had an issue. I usually contact Jennifer for any concerns but anyone there is extremely helpful. Every time I had a question they are quick to respond and very professional. I would definitely recommend.
I have done business with Lisa at RDU Insurance for many years. She has always looked out for us, even recently got a lower premium for our auto insurance. She has always responded quickly. My favorite expression of hers: “Consider it done” and she always takes care of everything. I would strongly recommend her and RDU Insurance to everyone I know.
I really enjoy working with RDU Insurance. They offer an excellent range of products with very competitive prices, but the best part is that the staff is so friendly and willing to work with you on any issues or problems that you may have. I highly recommend RDU!
In the last 5 years I have made numerous changes to my insurance policies, and had to file several claims. With kids learning to drive then moving onto college, going through a mid life crisis buying faster toys (LOL) and getting married selling and buying a home I have made many requests of MY Insurance Agency. The service I have received has been second to none. The ladies at RDU have helped me more than I can describe. I have every policy I can handled through the Holly Springs RDU Insurance Agency. When I have needed help I never feel like I am standing alone. They are always there to support me. Even though there is a whole cast of folks that have helped me, I would like to make a special to Jennifer and Lisa who always make the experience like feel family.Thanks YOU,Michael B.
I have been a customer of RDU Insurance for years. Jennifer and Lisa have been SO HELPFUL with my insurance from making changes to my policies to helping me understand benefits from purchasing different coverage. I highly recommend this insurance agency.
I needed a new term Life Insurance policy. Lisa went above and beyond to help me get a good rate, and she made sure I felt comfortable and understood everything throughout the process. This group was a pleasure to work with, I highly recommend letting them take a look at your needs!
I have been an RDU Insurance customer for many, many years. I have been so pleased with the compassionate and caring customer service provided by Jennifer, Lisa and the other members of their staff. They truly have your best interests in mind and do everything that they can to help you with your policies.
I have used RDU insurance ever since I moved to Raleigh. Outstanding service, they always look for ways to optimize our insurance value and costs. We used them for auto, home, and umbrella. Highly recommend.
Love RDU Insurance! My family has used RDU Insurance for years, and when it came time to take out my own insurance policy, I felt comfortable knowing that I would receive exceptional support.
They are great. Provide excellent customer service and have helped me and my family save money for years. Best in town!!! Thanks Jennifer!!!
This review is long overdue. After Jennifer helped out recently and quickly turned around some documents for me while in the middle of a car purchase at the dealership, I wanted to give her and the others at RDU Insurance a shout out. Theyve always been responsive, helpful, and great to deal with. Weve been with their office for over 10 years, maybe 15, and have always received excellent customer service.
This agency is always ready to help me with any insurance issues I have. They are patience, kind and cheerful any time I call or stop in. Ive been an Erie customer for many many years and have never wanted to switch to another company.
From the day I inquired about insurance Jennifer Corson has my total confidence of my insurance needs the last 2 years. She has saved me money compared to my 2 previous insurance companies and she gave me the best service and met and overachieved my high expectation levels of finding solid insurance at a fair price.
Ive been a long time client for over 20 years. I cant say enough good things. Always very helpful and ready to assist no matter what. Car, home, business. Definitely 5 stars.
My relationship with RDU Insurance spans over 30 years. Agents Jennifer and Lisa have always provided upmost care, responsiveness and friendliness to our familys changing auto and home insurance needs. You could not ask for better Erie Agents than RDU Insurance.
Jennifer and Lisa are great! Very professional, and explains everything in details. Prices are very competitive with good coverage. Highly recommended!
Always great customer service and willing to help! Professional, courteous and friendly! Would highly recommend.
I have been with these folks and Erie insurance since 1997. They have insured me through 3 kids, several cars, 4 houses, and a divorce! Each experience has been flawless (minus the divorce) and the customer service has been spot on. I am closing on a house next week and called a different place for a quote. Can I tell you I felt DIRTY? What was I thinking? I found a place that does what they say they will do, and does it well. Why change?
Always responsive and professional. I was on the way to DMV with my daughter to transfer the title to her new car into her name. I knew she would need insurance so I called RDU Insurance at 8:55am before they opened at 9am and they picked up and were able to get us coverage within a few minutes so we could step into DMV when they opened and take care of business! I would highly recommend to anyone!
I recently moved my Auto, Home and Boat insurance to RDU as my service was poor with my existing provider . RDUs staff were courteous and vey knowledgeable as the reviewed all options to ensure a good fit. Rates were slightly lower while coverage was broader and met all of my needs .I would highly recommend RDU for all your insurance needs.Robert Martin
I have been with RDU Insurance for almost 20 years for my home and auto insurance. They provide great customer service whenever I need anything or when I summited a claim. I highly recommend RDU Insurance and my Agent, Jennifer Corson.
Best customer service I have ever experienced. I have been a customer for years, they really treat you great!
Longtime client with this agency. Cant say enough good things about the folks at RDU Insurance. Lisa has always been so helpful and responsive to my many questions and insurance needs.
Thank you, Jen, for your help securing coverage on a very short timeframe and taking the time to explain all our options.
They are always available to answer questions and assist with policy changes. We gave home and auto thru them. Even our grown children use them!
Jennifer was great to work with. She was expedient and knowledgeable, making the switch from our previous insurer go smoothly.
RDU Insurance Companny (Erie Insurance) is a great company to work with. I have been with them for over 20 years and have always had great service,accurate information, and prompt return phone calls. My go-to person is Jennifer who has always provided me with excellent service. I highly reccomend RDU Insurance for all your home and auto needsPS They also offer Life Insurance
I received great service. I definitely recommend giving them a call if you need help with insurance.
I will say that RDU INSURANCE AGENT HAS HELPED ME OVER AND BEYOND THE NORMAL CALL OF BUSINESS FINDING A FAIR PRICE FOR INSURANCE ALSO THE MAXIMUM COVERAGE FOR THE VALUE
I had several changes to my car insurance, adding new drivers, removing teen drivers, new vehicles etc in a span of a few months. Lisa at RDU was always patient with my questions and very helpful!
I have been a customer with them and Erie since 12/96. I have NEVER had an experience that was i could give a rating of less than a 10. Or 5 ☆s.Great job Erie and RDU!!!!!
Great rate on my rv. Thank you Lisa Bussiere!
Jennifer has been an absolute pleasure to work with. She has helped us many times over the years and her commitment to service is obvious everytime we call.
RDU Insurance is always very responsive with my questions and needs. They are very professional also.
All of the agents are SUPER FRIENDLY and VERY KNOWLEDGEABLE! Jennifer was very kind, easy going, and professional all at the same time She made everything so easy!!! On top of that their insurance rates are really good too! Would STRONGLY RECOMMEND ANYONE who is shopping for insurance or looking for a new insurance carrier to START RIGHT HERE because you wont be disappointed !!!
RDU Insurance has been a great company to work with. Been with them for over 20 years. Ive recently moved to FL, where they do not write policies, so Im having to find a new agent. Wish I didnt have to. I would recommend RDU Insurance Agency and Erie Insurance to anyone. They have taken very good care of us.
I spoke with Jennifer Corson and she was wonderful to work with. After speaking with her I was able switch insurance providers and save a couple hundred dollars a year. I would recommend RDU Insurance to everyone.
I have used this agency for a very long time. Never had any issues and they have always taken care of insurance needs.
Great customer service and timely responses
RDU Insurance exceeded all my expectations for an insurance company. The agents are very knowledgeable, extremely helpful, and pleasant to work with. My experience with RDU Insurance was outstanding. I highly recommend RDU Insurance!
RDU Insurance is a fantastic insurance group. They are so helpful and quick to respond to questions. Lisa and Jennifer are incredibly helpful. I would not hesitate to recommend this insurance agency to others!! I have had this insurance since 1995 and they always aim to please.
Friendly, efficient hometown service! I had a real challenge recently finding affordable car insurance after adding a teen and additional vehicle to my coverage. Kelly and Jennifer found me solid company at a savings of over $1,000. They helped me through all the changes and understood how to get things done at the insurance company. I would highly recommend working with RDU Insurance.
I have been with Erie Insurance since I lived in Pennsylvania. I recently switched agents and thankfully was referred to Jennifer Corson by a colleague.She helped me when I sold my home and moved into a condo. Her customer service was excellent. She was responsive and professional all the wayRecently I had a challenge with my auto insurance getting mixed with my old policy through the previous agent. Jennifer was very helpful in helping to straighten out the issue. I would recommend Jennifer and RDU highly! She gets a gold STAR this week.
I have never really enjoyed dealing with insurance agents but Lisa has been a pleasure to work with. She has always gone above and beyond to help with any circumstance.
A wonderful experience from talking to Jennifer Corson about an adjustment. She is a model of excellent customer service. I am a very happy customer!She is a joy to deal with.
I have been using RDU insurance for more than 20 years! Easy to work with. Friendly, prompt and accurate.
I was recently at a car show that this company sponsored. I was approached by a lady that identifed herself as the agents daughter. She was giving out bags for Infinity Insurance. I told her after she offered me a bag that I had infinity Insurance and was very satisfied but was with another agent. She promptly snatched the bag back and told me my agent stole many of their customers and she stormed off. VERY RUDE!! If this is the kind of service they give I am glad I dont have them.
Jennifer is the BEST! I have called many times for help and this girl comes through every time! Whenever... I need something done...within a day she gets it done! My insurance is with Erie and I love the rates I am getting. I have saved a lot of money after leaving Allstate. I really dont know the other people in the office but, they all seem very pleasant. I dont ever have to visit the office because Jennifer makes it so easy. I just call or email her and she takes care of it. Great customer service!
Have worked with RDU Insurance since before their name change. They have always looked after me. Great service. Thank you!
Great and honest quality services! Lisa is very helpful and honest! She recommended policies that saved me lots of money. Highly recommend!
Ive been with RDU pretty much since Ive gotten my license & every single time I call up there, I literally feel like Im calling a group of my own girlfriends! Everyone that I have dealt with is so indescribably sweet, helpful & just flat out CONCERNED that you are 100% being taken care of. Theyve helped me with my first vehicle, switching vehicles, my first speeding ticket (oopsies) & my first accident, & made every single process feel like a piece of cake. No stress what so ever. No cutting corners either! & they always remember everything you tell them, even down to the personal details of just chitchat while waiting for their programs to load. That just shows me how dedicated they really are to their clients. All in all, I trust this company & I love these girls! Thank yall for all you do!
Great experience with Jennifer at RDU! Incredibly responsive and helpful.
Ive worked with this agency for many years (10+?), purchasing Erie through them. Everyone in the office has been a pleasure to work with. Often times Im able to take care of changes via email and Jennifer, Christina, and Holli have always promptly responded. I usually work with Jennifer, but all are great. And Erie has been a great company to work with despite a couple of accidents (one my fault). Zero complaints with RDU or with Erie.
Jennifer Corson and Lisa Bussiere are quick, efficient, knowledgeable, and friendly.
Lisa does an outstanding job!!! Knowledgable and friendly.
Every time I work with the folks in the Holly Springs office, they are prompt, polite, and pay attention to details! I work with Jennifer primarily and she is fantastic, but I have had great experiences with others as well.
Great, speedy service. Have always had a great experience.
The team at RDU is fantastic and always takes great care of us! I highly recommend them! A++
Jennifer is always so promote to respond and helpful when i email
Fantastic service, have been a customer for over 10 years!
Jennifer is great and always very helpful.
Switched to Erie for home, auto and umbrella and am saving lots. Jennifer answered all of my questions and was very responsive.