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Abby Automotive
1300 W Higgins Rd, Hoffman Estates, IL 60169, United States
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Abby Automotive

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Ca
Review №1

I highly recommend Abby Automotive! They were extremely knowledgeable, thorough, & efficient. We brought in a 17 year old vehicle & they did a great job repairing it. It runs better than it has in years. Plus, it was a great price! 5 Stars!!

An
Review №2

Literally this is the best place to go for any car repair. Chris is the most professional and honest person ever. I brought my car in and he laid out what needs to be done and thoroughly explained it to me so I could understand. He even fixed a few cosmetic things out of the goodness of his heart! They are also quick and always test drive the car to confirm no more work is needed. I will never go anywhere else! I have so much more to say but once you go you will understand they are the best!

Ju
Review №3

Great service! Honest and reasonable quotes and quick turnaround. This place is great! Will be coming back here with any car issues/maintenance in the future.

Ca
Review №4

This is one of the best family owned mechanic shop here in Hoffman Estates. Its Clean, Friendly, Very Good Customer Service, Respectful and Fair Pricing I Highly Recommended Abby Automotive.

Ri
Review №5

It is really nice having a local mechanic that you feel like you can trust. I have never had a bad experience with them, they always get me in and return my car in a timely manner. I have used them multiple times and have never felt like I was charged too much for any of their services. I would absolutely recommend them to others.

Ad
Review №6

Had just one lug nut I could not remove. I called Abby figuring it was a job to small and that they were probably too busy. They instructed me to come in, when I arrived they stopped what they were doing and removed the seized nut. They refused payment, just doing a solid.I found my new mechanics! THANKS

de
Review №7

I have been using Abby automotive since October 2019. I always get a very good service on a timely fashion at the best reasonable rates. The owner is very friendly and he knows what he is doing . I would strongly recommend to anyone who wants the best value for their money. Dev Payakkal

Jo
Review №8

Chris and Mike are very knowledgeable, they both know how to handle a business on both ends. Highly recommended shop who knows how to do business the right way.

Ch
Review №9

We broke down on I 90 and this shop saved us!!Helped us find a great towing service, then they worked efficiently and honestly to get a proper diagnosis. They were able to get the parts, finish the repairs, and had us back on the road the same day!!!So thankful for these heroes!!!

Jo
Review №10

I’ve been taking my car to abbys for a few repairs an oils changes now and everything has always came out perfect! Always honest and fair with you tells you exactly what’s wrong and what needs to be done to the car! Best local automotive repair shop in the Hoffman/Schaumburg area! It’s nice to have a great repair shop you can trust. Thanks Chris An family!

Wm
Review №11

Car was originally brought in for a radiator flush however, during the service another issue that potentially could have major safety ramifications was discovered and repaired immediately. Great attention to detail and fair pricing. 5 stars.

Aa
Review №12

This is an awesome neighborhood shop. Owners are very friendly and very knowledgeable and do great quality work.

Wi
Review №13

Excellent service and I would highly recommend! They performed a pre-purchase inspection for me and were very knowledgeable. Saved me from buying a car that turned out to likely have water damage. They did a thorough check of the car, explained the issues to me, and offered their advice.

Ma
Review №14

We have taken our vehicles to Abby Automotive several times. Chris is an honest guy. Has always fixed our problems and at a very fair price. Work done as promised and quick. Definitely recommend Abby Automotive.

Je
Review №15

Shop was clean. Excellent communication and customer service. I usually go somewhere else but heard good things of this place. Glad I tried them

st
Review №16

Great service at great price. I have done a lot of repairs at Abby Auto . All done very well. I can recommend to anyone. It’s nice to have a great repair shop you can trust. Thanks Chris

Mi
Review №17

Stopped in this weekend to service my wifes truck for some much needed repairs. This place is definitely family owned with Chris and his dad, lots of years of experience. Very professional, competitive prices, and good quality parts. Great asset for the town of Hoffman Estates. I would definitely go back.

Br
Review №18

These guys are great and have gained my trust after using them a couple of time. Very friendly and VERY fast service. They also text which is very convenient. Will continue to use them and highly recommend them.

Me
Review №19

I am most definitely hoping that I dont have to get my car fixed, but if I do, Im glad I now know a place where I will take it too. Brought my car in for a code - they looked at it quickly, explained it, and sent me on my way. Was really appreciative that they didnt add on a bunch of services that werent needed.

st
Review №20

My second time here and the owner is always attentive and friendly! It’s nice having a quick and affordable shop down the street from home!

Ti
Review №21

Great little son and pop shop. Got me in right away for an oil change and had me out in 20 minutes. Felt very straight forward and the shop was very clean. Definitely will return.

Ji
Review №22

Amazing staff! Had a problem with my brakes and needed quick repairs so i could get to work the next day. Even though they were packed for the day they found a way to squeeze me in 10/10 would recommend giving abby auto motive a call!

Ki
Review №23

I was in the process of purchasing a vehicle from a local used car dealership and decided to take it to Abby Auto to get it looked over prior to finalizing the deal. Chris and Mike immediately inspected it, ran a full diagnostic, and put the car up on the lift. Despite the cars clean appearance and CarFax report, it turned out to be a mechanical mess and needed several major repairs, estimated to cost thousands of dollars. Chris took me around the car and spent a lot of time explaining each potential problem to me, allowing me to take photos to bring back to the dealership. Based on his advice, thankfully I did not purchase. He saved me a huge headache in the long-run and lots of money. Also, this shop is impeccably clean and so nice inside. Highly recommend. Thanks again Chris and Mike!

Jo
Review №24

Nice clean shop, great people and communication. Will definitely be back, so happy theres a shop I can trust in the neighborhood again 👍👍

Jo
Review №25

Chris fixed my VW GLI A temperature sensor that the dealer quoted me $900. Chris only changed me $150 - For that I’ll be loyal to Him for life. Also He replaced one bearing in the back since was making noise - very affordable. I’m sure we all dealt with shady mechanics in the past. I had myself! Well I gotta say Chris and His Dad are very honest and straight forward people. Chris once again Thank You!

Ch
Review №26

I needed to find a local mechanic. I looked around and Abby Automotive popped up. Seen alot of good reviews on the place, so I figured to give it a chance and see for myself. Came in for an oil change on my vehicle. The owner, Chris, took care of my car. He completed the work in a reasonable time and my car was good to go. However before he brought the car out of the garage, I noticed that he was nice enough to check the air pressure on all the tires, and even filled them. Now this may not seem like a big deal, but to me, the fact that he went out of his way to check the condition of the tires, shows that he cares for the customer. Good customer service and quality work is always important, and Chris definitely does provide this. Will be coming back here for future visits. Thank you and keep up the good work.

Vl
Review №27

Stopped to get a price quote on crankshaft position sensor replacement that autozone checked fault code for me free of charge. Got sensor from a MB dealer. Owner Chris just told me he will not accept any code readings because they are wrong and he needs to buy parts . Will not give price because he wanted to do his own diagnostics. He will not even listen that car has one code and it clearly states that crankshaft sensor fault. He told me he was not interested. Place is nice but his attitude is not. He should be more interested in getting new customers than just sending them away with his attitude. Called different repair shop and was quoted by phone price for replacement and no diagnostics needed. Hopefully he learns something along the way. Never going to this place again. I came to this place second time and do regret it. In your response that you checked my BMW for free -yes. You told me my car needed front and rear brakes but in reality needed only front, rear brakes are still there. No one tells you how to run your business and you have never explained to me about your free inspection if I repair car with you but I will not take it to your shop even if you do it for free. You just rude and unprofessional person and trying to find excuses. Have e great day.

Ra
Review №28

I bring 3 different cars to them and they are exceptional every time. Definitely recommend

He
Review №29

Great service needed brakes and a new battery. Job well done and at a great price will recommend to family and friends. Great job Chris.

Te
Review №30

Friendly service, reasonable prices and quick turnaround. Highly recommended!

Rh
Review №31

My car broke down 5 minutes from this place so I took a chance. I had another mechanic look at it recently and they wanted thousands in repairs. Chris was able to diagnose the problem immediately and even had the part rushed over so I could get out of here today. He was able to replace my throttle body for $400 and I was out of here in just over an hour. He even took the extra time to do a couple tweaks to correct some shoddy work by my previous mechanic.. Chris was professional, friendly and very knowledgeable. Car is running like a dream. It is so hard to find a trustworthy mechanic these days... Now I wont take my car anywhere else!

ti
Review №32

Abby Automotive is a great shop. I would recommend to friends and family.

Br
Review №33

Fantastic service. Parts were ordered and installed all before the end of the day.

As
Review №34

Abby Auto is great. Its a family business, and the owner is engaged and friendly. Work is fairly priced and good quality. Absolutely recommend.

Er
Review №35

I felt comfortable in the clean waiting room. It is obvious they are meticulous in all aspects of their business. I could sense their honesty as we discussed my car issue, which was a motor gear noise and fogging windshield . If you own an older VW, you know what I’m referring to. I can wholeheartedly recommend this local mechanic and his son without reservation. I don’t need a mechanic often but I will be using Abby from now on for my car repairs.

Wo
Review №36

This guy is amazing and honest. Wish we has a shop like Abby back where I live. This guy is a true find, and Abby, the big puppy-girl is adorable!

Iz
Review №37

Really great service. Chris and Mike offer honest assessments of your car and would not try to nickel and dime you.

at
Review №38

Very nice and fair guy Chris.Charged resonable and I would recommend the people around the neighborhood to give him business.He waited extra time for us to pick up our car.

br
Review №39

I called last minute & they took me right away. They didnt overcharge me like most mechanics do to women.Very professional. I would highly recommend this garage to everyone! Plus that I would rather support a Family owned neighborhood business, than go to a BIG Conglomerate!

Ki
Review №40

Abby automotive is a fantastic small business that constantly does work on our cars.They are fairly priced and honest!

Kr
Review №41

Hands down the best automotive repair shop around. They are not only efficient but honest. The shop was closed so I took my car to a dealership for servicing. The quote was over $400 to fix a taillight. I decided to wait for Abby Automotive to open and am glad I did. I did NOT need a new taillight as the dealership indicated. Rather Abby Automotive was able to fix a fuse and rewire my light all for $100. Five stars to this place!

Ch
Review №42

Great work and a fair price! Fast timely service!

Ty
Review №43

Very personable

Le
Review №44

Chris, the owner, is a great auto repair man, mechanic, and business man! He quotes fair prices, is honest, and reliable with a smile always on his faces the dog, Abby, is so sweet and playful you don’t even feel like your in an auto shop. Very friendly atmosphere, I highly recommend this place!

Su
Review №45

I just picked up my car from Abby Automotive and had a great experience there. Chris, the head mechanic got me in right away (which would’ve been a 3-day wait at the Jeep dealer) and did a great job fixing my car. He brought my car right in and kept it safely in his garage. It’s a beautiful and impeccably clean shop and his staff is very friendly! It is going to be my one and only car repair shop.

Be
Review №46

I used to go to Firestone for all my car needs, but found that they tried to up charge everything to where I was spending about $500 a visit every time I went in for an oil change. Im so happy I found this place, its an honest business and they truly take care of your car. Not to mention you get to see Abby : ) I will continue to go to Abby Automotive and recommend this place to anyone who is tired of getting robbed by Firestone.

Jo
Review №47

Well trusted family own business I had the the tune up from hell and they got the job done fair prices willing to go out there way to get the job done . They have a customer for life with me. Trust them with your vehicles They will take care of it like it’s there own.

Jo
Review №48

I have a 17-year old SUV with over 140K miles on it, and one morning my check engine light came on while I was headed to work. They found the problem was an inexpensive sensor part, and didnt try to pressure me into adding on a bunch of extra work. While car was up on the lift they also found a small oil leak. Everything got fixed, Ive had no problems since, and price was way less than what the dealer would charge. Glad to have found a place that does a good job and I can trust, especially with an old car.

St
Review №49

Honest mechanic! Had Chris check out a used car I was considering that supposedly was never in an accident. But, he spotted where it had been poorly repaired and body panels not aligned properly. Potentially saved me money and problems down the road. Glad to have him in the neighborhood!

Do
Review №50

I was so excited when Abby Automotive opened in Hoffman Estates!! The shop is beautiful, and well cared for. Chris is the most trustworthy and knowledgeable mechanic - He always thoroughly explains the problem in a way I can understand, and is fair and honest. He gets the work done quickly, and I know the job has been done right.

Ad
Review №51

Extremely knowledgeable and super quick repair on my failed emissions. My new go to mechanic

li
Review №52

Abby automotive is the friendliest place! The people are so nice and they do an amazing job working on their customers vehicles. If your looking for a place to get your car worked on definitely head over to Abby automotive....

Su
Review №53

I stopped in to Abby Automotive because my tire indicator signaled that my tire pressure was very low. I’m 74 and not adept at putting air in my tires so I stopped first at Ziegler Chevrolet (I have an Equinox). They could not help me. I went to Abby Automotive (the cleanest facility around!), explained my situation and Chris came out and filled my tires - no charge!! What a great neighborhood friendly place this is. It reminded me of Bob & Ray Maliachi (the “Click and Clack” car brothers from NPR👍) If you have any car needs keep this place in mind👏

Ji
Review №54

Alternator died in my Acura. Chriss crew had me back up and on the road quickly and at a fair price.

Mi
Review №55

Had my brakes done today. Chris did a great job at a very reasonable price. I will definitely be going back for any future services needed on my cars. I highly recommend Abby Automotive !

Pa
Review №56

Best auto repair shop in the area! I drive a 09 528i BMW and as you can imagine my car needs to be maintenance constantly. The prices are fair and the work is done right!!

En
Review №57

Overpriced and rude was my impression there.

Pe
Review №58

COMPLETE SATISFATION That sums up my experience with Chris at Abby Automotive. So far, I have dropped off 2 of my cars here and both run GREAT!! Chris lets me know exactly what hes doing as the work is getting done. Best experience Ive EVER had with a mechanic. Thanks Chris!!

Fr
Review №59

Love having an auto shop in the neighborhood. Stopped in for a much needed oil change. Quick service and friendly staff.

Jo
Review №60

Had a good experience with car repairs here. No problems.

Ma
Review №61

Chris has an impeccable place! We brought him our 2005 mariner because it didn’t pass the emissions. He worked tirelessly for days to get it to pass! Fantastic job and extremely fair price. Thank you.

Pa
Review №62

This business is the only place I go to for any vehicle issues I have. They are beyond professional and will never try to sell you anything they don’t believe you need. I couldn’t ask for a more honest business in my area.

Ke
Review №63

My alternator went out while driving and I luckily coasted into Abby Automotive. They were very helpful and even drove me home so i didnt have to wait hours for it to be fixed! Very happy with their service!!

Ti
Review №64

I stopped in here recently for an oil change and transmission fluid exchange. The gentleman at the counter was friendly and helpful. The business is just getting going so the same guy also did the work on my car! It was done in about 45 minutes and I was on my way. It’s so nice having a local auto-repair business in the neighborhood again. I’d much rather patronize a local business than a chain.

St
Review №65

Did a excellent job on my father in laws honda crv exhaust, he was so worried it was gonna cost thousands and was so happy to get it fixed at a awesome price. I cannot recommend Abby Automotive enough. Fair prices and excellent work.

Pa
Review №66

Chris really knows customer service. Did a great job on my 2005 Escape and I will be bringing both my cars there in the future. They also turned an eyesore in the neighborhood into a beautiful property. So glad to have them in the neighborhood!

Em
Review №67

Abby Automotive is my first choice when taking my car to get an oil change or repair. Theyre very fair in price and explain problems thoroughly.

My
Review №68

Love having an auto shop in the neighborhood. Stopped in for a much needed oil change. Quick service and friendly staff.

Fr
Review №69

I first brought my car here for rear brakes and was greeted with highly knowledgeable and skilled mechanics that got the job done and my rear brakes have performed great since. Now I’ve brung my car back for front brakes and calipers that were rattling around. It’s a great local shop with great hospitality & better prices than the next shop. I definitely plan on coming back for future repairs.

Te
Review №70

Great father son team.

Bi
Review №71

Chris is the best!! My car had plenty of issues.Abby Automotive employees worked really hard with persistence to rid my vehicle of all hindering issues.They gave me a great price wayyyy lower than other shops and a free oil change!!! I highly recommend Abby Automotive.

Je
Review №72

Excellent service and quality! Truly honest and well intentioned.

Ma
Review №73

Awesome place, Very friendly and outstanding work with a fair price!! I would definitely trust my automotive needs to the Abby Automotive family.

Jo
Review №74

I had a horrible experience 😞 😪

ma
Review №75

Abby automotive, where the exact repair diagnosis meets quality service. We have been going to Abby automotive for service on all three of our vehicles. Every visit, Chris gives us straight information, and always repairs the problem the first time. We refuse to go anywhere else! Stop in, and give Chris a chance. Oh, thats right, almost forgot, dont forget to bring a cookie for Doctor Abby!Bill, Marsha, and Spence Klaviter

Ja
Review №76

A great service by someone who genuinely cares

pl
Review №77

Nice place and very knowledgeable mechanics. I called many places to figure out what to do with CEL illuminated on my 2003 RAV4. Chris explained over the app that censor needed to be swapped. I visited next day and 2 days after it: that part was ordered and changed and CEL isnt shining anymore. While at it the AC was fixed as well. My neighborhood definitely got great mechanic with this Abby Automotive.

Al
Review №78

Support local businesses, owner Chris is a stand up guy and friendly...took care of the misunderstanding.

Mi
Review №79

Always honest, and fair

If
Review №80

Great service, very comforting staff and environment

Jo
Review №81

If the owner takes care of cars like this property they deserve 5 stars! Thank you.

Ke
Review №82

Great service, great experience

Je
Review №83

Everything was wonderful!!! Speedy & friendly service!!

Si
Review №84

Nice place, good job!

Ro
Review №85

A+

De
Review №86

Great service!

Va
Review №87

The best auto repair shop. They made us a car quickly, efficiently and inexpensively. Many thanks to the mechanic for the work done.

Information
9 Photos
87 Comments
4.9 Rating
  • Address:1300 W Higgins Rd, Hoffman Estates, IL 60169, United States
  • Site:http://abbyautomotive.com/
  • Phone:+1 847-510-3130
Categories
  • Auto repair shop
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:10am–3pm
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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