The tech never fixed our washer, supervisor made excuses for his workers and got rude with me over the phone. Theyre lazy and wont do their job.

Never will I go back with this company ever again. Every time we’ve needed services they are extremely rude and unprofessional. Sally acted completely unprofessional during my conversation with her and ended with her hanging up on me. Called and spoke with the supervisor and the supervisor just made excuses for sally. This wasn’t the first time we’ve come across problems with Jays electric.On another note We called Arthur at Heros air conditioning and heating and he was amazing came right away fixed the problem and at a great price! So I highly recommend Heros AC and heating and not Jays!

Jeff was great. Very friendly.Service was quick and affordable.

I understand people are frustrated that Jays cant get to them exactly when they want/need service. Jays only has two techs. Due to COVID shutting down businesses and manufacturing facilities, parts and supplies are not as readily available as they were pre-COVID. So it does take longer to make needed repairs. That is something Jays, nor any company,, has control over.

Well established company. Been around very long time. Great quality work.

Ive called them several times over the last 5 days to come look at my ac that they did the initial service on. Been on their list for 5 days with no call no show. Was first stop on the list 2 days ago. Still no call no show. Now theyre not answering my calls. Initial service call was great. Prompt and polite, now... nothing!

Very professional ive used them many of times. Highly recommend them

If your in a hurry, I wouldnt suggest this place. Took 2 months to get parts for our washer.

Excellent service. An professional serviceman.

Fast, friendly, and most of all fair

Love doing business with Jays! Their always friendly and they get the job done the first time

Jays was dispatched via Lowes appliance warranty. Technician showed up on time, diagnosed issue and came back to repair my oven when parts came in from the manufacturer. Technician was knowledgeable and friendly. Great experience!

Honest and trustworthy. Jay is a man of his word!! Fair pricing and understands when life happens.

They only come to lovington on Tuesday which sucks but the techs r nice

Very unreliable, had roof damage from install, leaked throughout rainy season, destroyed ceilings for 3 months, had to threaten with lawsuit to get it remounted to stop the rain from destroying our home, the cooling still has not been fixed, its winter time but this will be the 4th summer with ac problems, and this is after 5000 bucks and new ac. By the time it is fixed i doubt the warranty covers it. Luckilly we are renters but i feel sorry for the owner she is a very respectful elderly lady and has done nothing but help us tolerate this ordeal. Overall, Jays has not been reliable or honored their work, and the helper is very obnoxious, he cracked the front door beating on it. you could call it knocking but thats an understatement.